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Piedra de Agua Hotel Boutique

Hotels.com$54*
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May 7 May 8
1 room 2 adults 0 children
$56*
$54*
$56*
$54*
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Piedra de Agua Hotel Boutique
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364 Reviews from our TripAdvisor Community

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Showing 181: English reviews
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Monterrey, Mexico
Reviewed 1 week ago

There should be a checklist before a hotel is named as boutique. Pictures are not realistic. It has a great location just a block from main plaza but it is not clean, lacks of maintenance, bathroom was extremely small and air conditioning did not work properly.

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Helpful?
Thank Duby Q
Reviewed 1 week ago via mobile

Honestly only thing I can recommend about this hotel is the camera that was used to take the photos. We reserved 2 rooms when we got to the rooms there was a stench that was unbearable from one room (room 302) and the other was not that far off (303). The tiles on the floor were mostly broken and some...

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Helpful?
Thank Neria N
Ljubljana, Slovenia
Reviewed 2 weeks ago

This is a beautiful boutique hotel located just off the grand plaza in Merida. It is in a former grand colonial home and has been nicely restored with modern amenities. You could not find a hotel with a better location. Close the balcony windows and shutters and it is very quiet. We stayed for 4 nights. The staff was extremely...

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Helpful?
Thank Daniel B
North Bay, Canada
Reviewed 3 weeks ago via mobile

This is a Spanish colonial building circa 1845 as evident from the size of the doors into the rooms andthe tiles in the hallways. The room we stayed in was very comfortable as it had been renovated with the modernized bathroom and a queen size bed. The room was quite quiet once you close the shutters to the outside balcony....

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Helpful?
Thank Estragon2001
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Gracias por su comentario cada dia nos esperamos por asegurar que su estancia sea inolvidable y placentera para esto estamos...

Merida, Mexico
Reviewed 4 weeks ago

Great location, place falling in pieces, looks like ownership change or something cause, place look let down, room was terrible dirty, not even hot water, tv cables all out, a/c leaking, bed sheets stained, horrible experience, loved it once, hate it now.

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Helpful?
Thank Guillermo M
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Agradecemos sus comentarios estamos en remodelación y todos los inconvenientes están quedando resueltos , el problema es lidiar con la...

vaemount canada
Reviewed March 19, 2017 via mobile

Just left this Boutique hotel in Centro Merida , the location was perfect close to everything , right on the main Calle that closed down for walking and restaurants to use the streets ( very enjoyable) a few times per week , we could see the spires of the cathedral from the quaint courtyard with a small pool, bar and...

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Helpful?
Thank canadiantracy
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

agradecemos sus comentarios y así es tenemos a Michelle en el área de servicio del hotel en operaciones para asegurar...

Washington DC
Reviewed March 5, 2017

A gorgeous building, centrally located, and with a fabulous outdoor courtyard bar. Rooms are all located around a central atrium overlooking a common interior courtyard. Rooms are beautiful but small, fourteen-foot ceilings, with fantastic hundred-year-old charm. Unfortunately, the charm can't make up for what's missing: no closet or storage area for clothes, miniscule bathrooms with absolutely no storage/shelf area for...

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Helpful?
Thank elbarbado
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

le agradecemos sus comentarios estamos en remodelación y ya resolvimos el problema del agua caliente y de pisos sueltos asi...

Reviewed March 4, 2017 via mobile

1 The service is impeccable 2 The hotel is beautiful 3 It is very clean 4 lemon daiquiri and wood fire oven pizza 👍🏻🍋🍹🍕❤️ I loved the architecture and the authentic feel of this property. It is not The Marriott for which I am thankful for. You cannot compare this to a modern property, even though the amenities are equivalent...

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Helpful?
1Thank Kenneth L
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

le agradecemos mucho y en verdad sus comentarios usted ya pudo emoezar a ver los cambios que hicimos meses antes...

Fitchburg, Wisconsin
Reviewed March 2, 2017

The staff was cordial and we were not charged for leaving early. We had booked 3 nights but only stayed one. The entire hotel and our room were shabby and unclean. the ceiling fan did not work. Electrical chords were clearly visible. Our bathroom had been recently renovated but the construction dust was not cleaned up. However, it is a...

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Helpful?
Thank droang
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

le agradecemos sus comentarios y estamos en proceso de remodelación de todas las habitaciones y baños y estamos tomando en...

Reviewed March 1, 2017

Great location , nice historic building right next to center plaza. Needs major renovations but dose have great potential. For the price its a fair deal. Parking could be an issue. Inside the Hotel could use a little TLC

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Helpful?
Thank Alfonso C
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Agradecemos sus comentarios y estamos renovando todas las habitaciones del hotel asi como sus baños estamos trabajando en hacer los...

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
We are the only boutique hotel in Merida's downtown. We have 20 suites with king size beds, queen size beds or twin beds. We offer all the boutique hotel services such as free parking, free WIFI in all the rooms, fitness center, restaurant and bar open from 7 am to 2 am, lounge and pool area, laundry service, tours and transportation service to all touristic attraction in the state. Besides we have a romantic underground wine cellar where we offer romantic gourmet dinners. ... more   less 

Additional Information about Piedra de Agua Hotel Boutique

Address: Calle 60 # 498 61 | Centro, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $63 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Piedra de Agua Hotel Boutique 4*
Number of rooms: 20
Reservation Options:
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Hotel Style:
#11 Spa Hotel in Merida
#18 Business Hotel in Merida
#21 Luxury Hotel in Merida
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Questions & Answers

Here's what travelers have asked, with answers from Piedra de Agua Hotel Boutique staff and other travelers.
4 questions
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6 months ago

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Questions? Get answers from Piedra de Agua Hotel Boutique staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Careful about the room , some are nice and other are warehouses adapted”
guillermom535, 4 weeks ago | Read review
“Stay away from the Presidential Suite. It's weird. Believe it or not, our windowless double on the second floor was terrific.”
DCPattie, May 5, 2016 | Read review
“Get a large room.”
ARTarea51, Feb 22, 2016 | Read review
“Away from the front is probably quietest”
945tessae, Jan 13, 2016 | Read review
“If possible get a room a the third floor far form street window..or wear ear plugs.”
montseh321, Dec 8, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$54* /night
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TripAdvisor$54
Jetsetter$56
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*Disclaimer
Prices are for 1 room, 2 adults
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