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Piedra de Agua Hotel Boutique

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Piedra de Agua Hotel Boutique
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333 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Zephyrhills, Florida
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After a four hour bus ride from Cancún, my wife and I wandered around town and found Piedra de Agua Hotel. The receptionist (Eva) was very polite and well informed about the area. After checking in, she gave us a tour of the grounds and escorted us to our room. We rented a single bed room , the bed could... More 

Helpful?
Thank Albert F
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

When all the marketing says its an Hotel Boutique, you don't expect anything less. I understand that by being located in a historical place is dificult or even prohibited to make renovations ...but still you should make some maintenance and have excellent design! - Old paint. - Bathroom without extraction system. - Mildew in bathroom ceiling. - Extremely small bathroom.... More 

Helpful?
1 Thank Edgar R
Piedradeagua, Gerente at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

buenas tardes en el mes de agosto estamos en el inicio de renovación de baños principalmente , se están cambiando... More 

Merrillville, Indiana
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 17, 2016 via mobile

On a visit to Merida a few years ago, followed a recommendation to eat pizza at Piedra de Agua. We loved ambiance of restaurant/bar area. We noticed it was a hotel also and vowed to stay in the future. On a visit to Merida in April, 2016 we decided to stay here. It was lovely. Yes there are some repairs... More 

Helpful?
Thank Lisa D
Piedradeagua, Gerente at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Agradecemos sus comentarios y su recomendación por nuestras pizzas que elaboramos en el horno de leña nos encataría que en... More 

Houston, Texas
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 17, 2016

we had a wonderful 1 week staying at this hotel, from the moment you can feel like home, one minute away from main plaza and chuch. The staff at the reception were very nice, Jesus and David our waitresses were wonderful people that took care of us fantastically. I truly recommend this hotel for families, couples or just friends. Every... More 

Helpful?
Thank Rebeca9
Piedradeagua, Gerente at Piedra de Agua Hotel Boutique, responded to this review

We are glad to hear your comments, it was a pleasure for us having you in our hotel. please when visit Merida again stay with us Jesús , Daniel and all our staff remeber you our goals is have happy guest in every stay in our hotel Thank You again More 

Washington, DC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 5, 2016

My friend and I spent 4 nights here, and enjoyed it immensely. First of all, the location is ideal - just 1/2 block from the Plaza Major. Second, our two beds were very clean and comfortable in a medium sized room that strangely had no windows - found we didn't mind that, and appreciated the peace and quite. Third, the... More 

Helpful?
Thank DCPattie
Piedradeagua, Propietario at Piedra de Agua Hotel Boutique, responded to this review

Thanks for your comments we have the commitment with clean and confortable our rooms our staff has the commitment with the service thanks for stay with Us and please return soon best regards More 

Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 5, 2016 via mobile

We paid for a king bedroom and we were given a queen (my husband is 6"4) we weren't too bothered with this until after we had no hot water, an un-swimmable pool, the tiniest bathroom I've ever been in (my knees were touching the wall while seated on the toilet) and to top it off we got bedbugs. The only... More 

Helpful?
Thank Jjjeee
Piedradeagua, Gerente at Piedra de Agua Hotel Boutique, responded to this review

sorry for the inconvenient , we have 3 rooms with the bath a Little short but our staf of reception the know that they just give this rooms for the last options sorry again in one Month we change this bathrooms and had construcción to make enlarge and change the view . please return in your next visit to Merida... More 

Prague, Czech Republic
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 22, 2016

The place is just right in the center, built in nice colonial style, very good bed, We were stayin in the highest floor and the look down in the atrium is just what you expect. The price is very good for place like this. Definately recommended

Helpful?
Thank Michal B
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Le agradecemos enormemente sus comentarios , hemos hecho recientemente muchos cambios para que ustedes nuestros huéspedes puedan disfrutar de nuestro... More 

Luna Pier
Level Contributor
117 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 stars Reviewed February 22, 2016

The hotel is a former mansion and has great charm. It has two courtyards and a bar and pool. The common areas are excellent. The rooms are extremely small and bathrooms are no larger than those in a motorhome. We were very dissatisfied with our room and the constant noise from outside our window.

Helpful?
Thank ARTarea51
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Les pedimos una disculpa por la habitación que se les asigno y estamos en Mayo por hacer una remodelación de... More 

San Jose, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 21, 2016

This place is very centrally located. We were given a room which was okay in size(it wasn't very small like other people commented). In was a clawfoot tub which was great. Those were just the good things. The staff hardly speaks english. I would expect people in reception atleast to speak some english but alas, that was not the case.... More 

Helpful?
1 Thank nxvenk5
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Buenas tardes , agradecemos sus comentarios y ya tomamos cartas en el asunto de entrada capacitamos al personal de recepción... More 

St. Albans, United Kingdom
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 13, 2016

Lovely hotel with comfortable rooms in a very central location. Our bathroom was a bit small for comfort but apart from that it was a very enjoyable stay. The staff are incredibly warm and friendly and the hammocks by the plunge pool were great to hang out in.

Helpful?
Thank Cathy640
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Gracias por sus comentarios fue un placer recibirlos seguimos trabajando entrenando al personal y en programas de limpieza profunda los... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
We are the only boutique hotel in Merida's downtown. We have 20 suites with king size beds, queen size beds or twin beds. We offer all the boutique hotel services such as free parking, free WIFI in all the rooms, fitness center, restaurant and bar open from 7 am to 2 am, lounge and pool area, laundry service, tours and transportation service to all touristic attraction in the state. Besides we have a romantic underground wine cellar where we offer romantic gourmet dinners. ... more   less 

Additional Information about Piedra de Agua Hotel Boutique

Address: Calle 60 # 498 61 | Centro, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $54 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Piedra de Agua Hotel Boutique 4*
Number of rooms: 20
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Merida
#17 Business Hotel in Merida
#20 Luxury Hotel in Merida
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