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Piedra de Agua Hotel Boutique

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Calle 60 498 Centro, Between 59 and 61, Merida 97000 Mexico
Lowest prices for your stay
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$107
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$135
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Free cancellation until 07/07/22
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$101
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Free cancellation until 07/04/22
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Traveler (318)
Room & Suite (160)
Dining (68)

About

#56 of 159 hotels in Merida
Location
4.8
Cleanliness
4.1
Service
4.2
Value
3.9
Welcome to Piedra de Agua, a Boutique hotel with such a colonial style, located in the heart of the historic center of Mérida, just a few steps away from the iconic Cathedral of Saint Ildefonso and the Main Square, it will be the ideal spot for an unforgettable stay With renovated facilities for your comfort and preserving its architectural style, we invite you to discover the magic of Yucatán while we take care of every detail of your stay. Start an adventure that you will remember for the rest of your life by making us part of it.
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Property amenities
Valet parking
Free internet
Pool
Bar / lounge
Children's television networks
Highchairs available
Car hire
Spa
Paid public parking nearby
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Poolside bar
Taxi service
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Makeup services
Massage
Neck massage
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Cable / satellite TV
Complimentary toiletries
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Flatscreen TV
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Historic Hotel
Languages Spoken
English, French, Spanish
444Reviews6Q+A55Room tips
Traveler rating
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Most Recent
Yoru CC wrote a review May 2022
Mexico City, Mexico8 contributions
The setting, terraces and gardens give the hotel an extraordinary freshness despite being located in the historic center of Mérida. The food is extraordinary with a wide selection of Yucatecan dishes that are the delight of foreigners and locals. Sunday breakfasts are a pleasure, not only because of the food as I mentioned before, but also because of the Yucatecan regional music and dance show that accompany the diners in the large patio of the mansion. If something could be missing, the hotel is located precisely in the center of beautiful Merida, it has become my favorite place to get to the White City.
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Date of stay: May 2022
Rooms
Location
Service
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Response from Carlos Fernández Gordoa, Propietario at Piedra de Agua Hotel Boutique
Responded 3 weeks ago
Dear Mr. Colin C. Thank you very much for taking the time to share with us your experience of your recent stay with us. We appreciate every single detail you just mentioned in your review. We hope for the opportunity of being your host again and feel free to contact me directly for your future visits, in case you are recommending our place to another person feel free to share my contact details. Sincerely, Pilar Pérez Montaño hotelpiedradeaguamerida@gmail.com
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Gentle Reader wrote a review Feb 2022
NYC6 contributions5 helpful votes
Actually loved this hotel! It’s an old (1855?) hotel that has been well renovated with a lovely, quiet pool and courtyard in the back. Generally good showers, comfortable beds, well appointed and reasonably quiet (the rooms facing Calle 60 can be noisy, but you get a small balcony to compensate). One of the hidden pluses was the restaurant which was uniformly good for any meal we had there. There were other guests, but it generally felt like we were in a large, private home. The staff was lovely and extremely accommodating (shout-out to Pilar, the excellent manager!). Highly Recommended!
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Date of stay: March 2022Trip type: Traveled with friends
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Response from Carlos Fernández Gordoa, Propietario at Piedra de Agua Hotel Boutique
Responded Mar 4, 2022
Dear GentleReader, Thank you very much for taking the time to write this comment about your recent stay with us. We appreciate every single detail you just mentioned in your review. We hope for the opportunity of being your host again and feel free to contact me directly for any future visit or in case you are recommending our place to another person feel free to share my contact details. Sincerely, Pilar Pérez Montaño hotelpiedradeaguamerida@gmail.com
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David F wrote a review Jan 2022
Nassau, New Providence Island12 contributions6 helpful votes
+1
This hotel was like being in a museum. The staff, food and drinks were all incredible. And to top it off the view was absolutely stunning! As soon as we arrived the staff was extremely friendly and accommodating and made us feel at home. Right in the middle of the heart of Beautiful Merida!
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Date of stay: January 2022Trip type: Traveled with friends
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Response from Carlos Fernández Gordoa, Propietario at Piedra de Agua Hotel Boutique
Responded Jan 31, 2022
Dear Davidashtonford, We would like to thank you for taking the time to share with us your experience in Piedra de Agua. It is a real pleasure to know we have been able to meet your expectations. Your opinion is a great source of motivation for the staff, as it shows that our efforts are focused to achieve the complete satisfaction of our guests. Our staff feels very proud and grateful for your comments. In case you have any family member or friend interested in staying with us, please do not hesitate to share our contact information to give them an exceptional service. We are looking forward to having You again as our Guests! Sincerely,
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Anna H wrote a review Nov 2021
Playa del Carmen, Mexico9 contributions2 helpful votes
So beautiful. Historic. And incredibly interesting. Kind front desk. Amazing downtown location. Beautiful pool back area. Kid friendly. Terrible food, just terrible. Some of the worst we have had in Mexico, or anywhere in the world for that matter. Don’t eat here. Why so terrible? Just yuck. It’s not even poorly cooked, the ingredients themselves taste awful. How can eggs taste this bad!? I didn’t know that was possible :-( The bathrooms are too small. I wish there was more counter space.
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Date of stay: October 2021Trip type: Traveled with family
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Response from Carlos Fernández Gordoa, Propietario at Piedra de Agua Hotel Boutique
Responded Dec 9, 2021
Dear Anna H. We would like to thank you for expressing your opinion. We deeply regret not satisfying your expectations during your stay at our hotel. We value feedback on your part, as it allows us to make improvements and helps us maintain high standards in our service and facilities. I will personally make sure all we work here receive this feedback and improve our attention to our guests. Should you consider giving us a second opportunity to us do not hesitate to contact us directly

. Sincerely,


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Frederik R wrote a review Oct 2021
Ko Lanta, Thailand6 contributions7 helpful votes
Nice location for the restaurant, but horrible food, which included A completely bad avocado eventhough we had send it back to the kitchen ones. It took very long time and the staff was not helpful. I got old berries in my açai bowl. The omelette was ok
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Date of stay: October 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Carlos Fernández Gordoa, Propietario at Piedra de Agua Hotel Boutique
Responded Dec 9, 2021
Dear 105frederikr, It is with great concern and regret we received your feedback through TripAdvisor outlining the situations you had with the service. First and foremost, on behalf of the company, I would like to personally apologize for the inconveniences. I assure you we are taking the necessary steps to fix our fails. Thank you for bringing this matter to our attention and truly hope to welcome you once again in our hotel. Sincerely,
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AliBug wrote a review Apr 2021
Charlotte, North Carolina1452 contributions436 helpful votes
+1
This is a gorgeous hotel right smack dab in the middle of everything! But. You hear everything. The noise comes up from the streets and sounds like it's directly in your room. I have no idea how a property would even remedy this. And, if you're a city dweller, this may not bother you at all. I had difficulty sleeping. I would have used my sound machine app on my phone, but needed wifi to do so and the wifi would never connect. The tv also did not connect. I realize we're in this lovely town and should be out site seeing, but there are down times and we're accustomed to having these little conveniences at hand. The staff was incredibly nice. We checked in and they had us for two nights; however, we only booked on line for one. We went to the room and it was the wrong one. We went back to the front desk and they immediately admitted they had made the mistake and promptly had a bellman move our luggage. No attitude at all. I really appreciated that. Another time the front desk went to great detail to refer us to a breakfast place. So, I don't want to knock a place for sound structure. The tv and wifi could use some fixing. But, our room was spectacular with two doors that opened up over the street (could be why so loud) and the common area of the hotel is simply stunning.
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Date of stay: March 2021
4 Helpful votes
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Response from Carlos Fernández Gordoa, Propietario at Piedra de Agua Hotel Boutique
Responded Apr 19, 2022
Dear valued guest, Thank you very much for leaving your comments regarding your experience, your opinion is very important to us, as it helps us to improve our service and facilities. We deeply regret not being able to comply with your expectations and truly hope for the opportunity to welcome you once again In the future. In case you decide to visit us again do not hesitate to contact us directly to: infopiedradeagua@gmail.com WhatsApp 9999242300 Sincerely,
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Adel Gawdat wrote a review Jan 2020
Seattle, Washington20 contributions20 helpful votes
All of Central Merida feels like one big museum. Everywhere you look you will see beauty, authenticity and creativity. Piedra is no different, old and well maintained building you will be glad to call home for a few days. The rooms have high ceilings, giant old wooden doors, patterned tiles, and in my case a small charming balcony where you can get a glimpse of the cathedral and people passing along the busy street. The rooms surround a gorgeous indoor courtyard decorated by modern artist’s paintings and metal art. The building prepares you for the beauty you will see all around Mérida, and the staff will make you feel at home. The reception and restaurant staff is very professional, friendly and patient with my very weak Spanish speaking skills. This is not a luxury hotel, it’s just very engaging. I would definitely stay there again because of the kind staff, beautiful building, and great location. It’s a comfortable and engaging experience, not a pampered one.
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Date of stay: December 2019Trip type: Traveled as a couple
2 Helpful votes
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Response from Carlos Fernández Gordoa, Propietario at Piedra de Agua Hotel Boutique
Responded Apr 19, 2022
Dear valued guest, Thank you very much for leaving your comments regarding your experience, it was a great pleasure to serve you. We hope to welcome you once again In the future. Have a great day. In case you decide to recommend us to family or friends, please contact us directly to: infopiedradeagua@gmail.com WhatsApp 9999242300 Sincerely,
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Carolyn S wrote a review Nov 2019
3 contributions1 helpful vote
Daniel and his team provided outstanding service in a charming, historic 19th cenutury hotel. From eating breakfast at the quaint poolside courtyard, to the luxuriously relaxing spa massage, you will not be disappointed! Additionally, this charming hotel is steps from the old city center. I cannot recommend this hotel enough. You will not be diappointed by the charm and old world service.
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Date of stay: November 2019Trip type: Traveled as a couple
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Response from Carlos Fernández Gordoa, Propietario at Piedra de Agua Hotel Boutique
Responded Apr 19, 2022
Dear valued guest, Thank you very much for leaving your comments regarding your experience, it was a great pleasure to serve you. We hope to welcome you once again In the future. Have a great day. In case you decide to recommend us to family or friends, please contact us directly to: infopiedradeagua@gmail.com WhatsApp 9999242300 Sincerely,
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Cherrie W wrote a review Sep 2019
2 contributions
We were very disappointed with this hotel. Staff were great and pool was good enough but rooms are noisy, beds are hard, wifi is slow, tv connection often went out and frequent problems with electronic door key. If you can put up with this - location is good.
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Date of stay: September 2019Trip type: Traveled as a couple
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Response from Carlos Fernández Gordoa, Propietario at Piedra de Agua Hotel Boutique
Responded Apr 19, 2022
Dear valued guest, Thank you very much for leaving your comments regarding your experience, your opinion is very important to us, as it helps us to improve our service and facilities. We deeply regret not being able to comply with your expectations and truly hope for the opportunity to welcome you once again In the future. In case you decide to visit us again do not hesitate to contact us directly to: infopiedradeagua@gmail.com WhatsApp 9999242300 Sincerely,
Read more
Rick Mulinaro wrote a review Apr 2019
Merida2 contributions
Most of the staff had poor attitudes and acted as though they were doing you a favor by providing a service that you had already paid. The single rooms are tiny with 1 electrical outlet, no table, desk or chairs. If you do stay hope that it does not rain as the showers back up with sewage and you can imagine the horrible smell. We spent 30 minutes in the Pool area without any person offering service from the bar or restaurant and this happened on both days. The PM front Desk folks were good to go however, the day shift were bad with a capitol B. There are so many better places to stay in Merida.
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Date of stay: April 2019
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Response from Carlos Fernández Gordoa, Propietario at Piedra de Agua Hotel Boutique
Responded Apr 19, 2022
Dear valued guest, Thank you very much for leaving your comments regarding your experience, your opinion is very important to us, as it helps us to improve our service and facilities. We deeply regret not being able to comply with your expectations and truly hope for the opportunity to welcome you once again In the future. In case you decide to visit us again do not hesitate to contact us directly to: infopiedradeagua@gmail.com WhatsApp 9999242300 Sincerely,
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PRICE RANGE
$107 - $154 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
20
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Frequently Asked Questions about Piedra de Agua Hotel Boutique
Which popular attractions are close to Piedra de Agua Hotel Boutique?
Nearby attractions include Plaza Grande (0.09 miles), Cathedral de Mérida (0.06 miles), and El Palacio de Gobierno (0.03 miles).
What are some of the property amenities at Piedra de Agua Hotel Boutique?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Piedra de Agua Hotel Boutique?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Piedra de Agua Hotel Boutique?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Piedra de Agua Hotel Boutique?
Yes, paid public parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to Piedra de Agua Hotel Boutique?
Conveniently located restaurants include Picheta, Taqueria De La Union, and Pola Gelato Shop.
Are there opportunities to exercise at Piedra de Agua Hotel Boutique?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Piedra de Agua Hotel Boutique?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Piedra de Agua Hotel Boutique?
Many travelers enjoy visiting El Palacio de Gobierno (0.03 miles) and Pre Hispanic Town Of Uxmal (3.7 miles).
Does Piedra de Agua Hotel Boutique have any great views?
Yes, guests often enjoy the city view available here.