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Casa Lucia Hotel Boutique

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Calle 60 No.474-a entre 53 y 55 Centro, Merida 97000 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (203)
Room & Suite (79)
Pool & Beach (17)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Casa Lucia Hotel Boutique
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 147 hotels in Merida
Location
Cleanliness
Service
Value
Travelers' Choice
Casa Lucia Hotel Boutique is a great place to rest with the elegance of Old Mexico transporting our guest to another time. We are located in a prime location, at the historic center of Merida across from Santa Lucia's Park, where the traditional Serenata Yucateca has been taking place every Thursday night for more than 50 years. The hotel has private parking, swimming pool area, hammocks, Wi-Fi internet connection, restaurant and 24 hour concierge service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Concierge
24-hour front desk
Parking garage
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Non-smoking hotel
Sun loungers / beach chairs
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, Spanish
576Reviews5Q+A62Room tips
Traveler rating
  • 327
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Time of year
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Popular mentions
Leonard wrote a review Jun 2021
170 contributions5 helpful votes
+1
Great location, friendly and helpful staff! Nice and relaxing pool area. A lovely, quiet place. And great food literally just outside the front door! Charming rooms, well kept up and enjoyable architecture. Also helped with the required COVID test (ask for the cheaper! one though) to return to the US as well as tours etc...
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Date of stay: June 2021
Rooms
Location
Service
Room Tip: they were all good, but you may want to ask for the rooms facing the pool on the first floor - or...
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Response from Bawa Hotels and Leisure, Ventas at Casa Lucia Hotel Boutique
Responded Jul 5, 2021
¡Thank you for staying with us! Your opinion is very important to us. We are glad to hear that your experience with us was pleasant, we look forward to welcoming you again.
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Amy Jones wrote a review Jun 2021
Merida, Mexico96 contributions5 helpful votes
+1
From the moment we walked through the door on arrival until our departure, we received excellent service from the wonderful staff at Hotel Casa Lucia. The Sales Manager, Jeanette, was quick to respond and answer all of our questions. She set the bar for the excellent service and care we would receive during our stay. Marta, the General Manager, greeted us at the reception desk which kept the look and feel of a quaint boutique hotel. With wooden slots behind the desk holding a variety of things from keys to notes, it felt unique and homey. Juanito, the bellman, quickly appeared and was efficient and friendly. He took the key from Marta and led us to our room. The best part of our arrival is that time had been taken to turn on the A/C in the room. When we entered it was cool and refreshing. Spacious, clean, and overlooking the pool, we felt comfy and cared for. No doubt, it is one of the cleanest hotels we have experienced in Merida. We loved the sizes of the room and bathroom - large, clean and wonderful. The amenities (shampoo, conditioner, soap, etc.) brand smelled great with a generous size. We enjoyed the pool the next morning before having breakfast at Soberana which was included in our room rate. The breakfast at Soberana was excellent - coffee was the best I've ever had. Wonderful service, great atmosphere and cozy. The entire experience left us feeling pampered and rested. Quiet, charming and a respite from the sounds of the city, we felt sheltered and safe. Being able to see the top of the Santa Lucia church and the location across from Santa Lucia Park were just the icing on the cake. The purpose of this trip was to vet the hotel as a THE hotel of choice for Merida Mexico Tours. The met and exceeded every single quality we wanted. Extending the same quality, service and expectations to our clientele is important. We are confident that Hotel Casa Lucia will provide the same level of service and quality. This hotel in Centro has done an outstanding job of creating consistency in the look, feel, and service of a true boutique hotel. We highly recommend Hotel Casa Lucia!
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Date of stay: May 2021
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: Several different room types are available on three floors.
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1 Helpful vote
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Response from Bawa Hotels and Leisure, Ventas at Casa Lucia Hotel Boutique
Responded Jul 5, 2021
¡Thank you for staying with us! Your opinion is very important to us. We are glad to hear that your experience with us was pleasant, we look forward to welcoming you again.
Read more
kathleen l wrote a review Jun 2021
New York City, New York1 contribution
Cute little boutique hotel located in the center of Merida. This hotel was clean, the staff was very friendly, and the loculation was perfect. ! We enjoyed the pool and longing in the hammocks and the breakfast was delicious!
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Review collected in partnership with this hotel
Date of stay: May 2021
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Response from Bawa Hotels and Leisure, Ventas at Casa Lucia Hotel Boutique
Responded Jun 2, 2021
¡Thank you for staying with us! Your opinion is very important to us. We are glad to hear that your experience with us was pleasant, we look forward to welcoming you again.
Read more
memmottrw wrote a review May 2021
North Salt Lake, Utah221 contributions88 helpful votes
A group of us stayed here and found the location to be perfect. The pool was cool and refreshing, but in need of some cleaning. The rooms come in different sizes and one in our group stayed in the standard #3 room, not recommended. The deluxe rooms were more spacious and located out side the lobby and had much better plumbing. Best of all this locations breakfast was the best of the vacation.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip: Chose a deluxe room stay away from #1,2,3 which are located in the lobby of the hotel and above...
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Response from Bawa Hotels and Leisure, Ventas at Casa Lucia Hotel Boutique
Responded May 31, 2021
Thank you for staying with us! Your opinion is very important to us. We are glad to hear that your experience with us was pleasant, we look forward to welcoming you again.
Read more
Zane wrote a review May 2021
7 contributions3 helpful votes
I was very dissatisfied with my hotel room. It was moldy above the shower, had dirty stains on the wall, and loose tiles on the floor. Perhaps it just happened to be that specific room but I had seen enough. I assumed I couldn’t get refunded for the first day, (I only spent 15 minutes in the room) but they refused a refund even on even my second night of my stay and only offered a change of room which I declined. I would only recommend if your standards are relatively low.
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Date of stay: May 2021Trip type: Traveled solo
1 Helpful vote
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Response from Bawa Hotels and Leisure, Ventas at Casa Lucia Hotel Boutique
Responded May 31, 2021
Thank you for sharing your feedback with us. We will look into it and try to fix it.
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PRICE RANGE
$60 - $121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa lucia boutique hotel, casa lucia merida
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
20
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Frequently Asked Questions about Casa Lucia Hotel Boutique
Which popular attractions are close to Casa Lucia Hotel Boutique?
Nearby attractions include Cathedral de Mérida (0.3 miles), El Palacio de Gobierno (0.3 miles), and Teatro Peon Contreras (0.1 miles).
What are some of the property amenities at Casa Lucia Hotel Boutique?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Casa Lucia Hotel Boutique?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casa Lucia Hotel Boutique?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Casa Lucia Hotel Boutique?
Conveniently located restaurants include La Cubanita, Ave del Paraíso - Cocina asiática a domicilio, and Lo Que Hay Cafe.
Are there opportunities to exercise at Casa Lucia Hotel Boutique?
Yes, guests have access to a pool during their stay.
Are pets allowed at Casa Lucia Hotel Boutique?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Casa Lucia Hotel Boutique?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Casa Lucia Hotel Boutique?
Many travelers enjoy visiting El Palacio de Gobierno (0.3 miles) and Pre Hispanic Town Of Uxmal (3.5 miles).
Is Casa Lucia Hotel Boutique accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.