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Casa Lucia Hotel Boutique

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Calle 60 No.474-a entre 53 y 55 Centro, Merida 97000 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (167)
Room & Suite (69)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Casa Lucia Hotel Boutique
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 130 hotels in Merida
Location
Cleanliness
Service
Value
Travelers' Choice
Casa Lucia Hotel Boutique is a great place to rest with the elegance of Old Mexico transporting our guest to another time. We are located in a prime location, at the historic center of Merida across from Santa Lucia's Park, where the traditional Serenata Yucateca has been taking place every Thursday night for more than 50 years. The hotel has private parking, swimming pool area, hammocks, Wi-Fi internet connection, restaurant and 24 hour concierge service.
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Room & Suite (69)69
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Concierge
Non-smoking hotel
24-hour front desk
Laundry service
Parking garage
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Sun loungers / beach chairs
Ironing service
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Room features
Soundproof rooms
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Price:40% off room rate
550Reviews4Q+A59Room tips
Traveler rating
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Popular mentions
smartcooki wrote a review Jan 5
New York City, New York4,581 contributions124 helpful votes
If you're looking for a good central place to stay with a nice pool area, this is a good option right across from Santa Lucia plaza. Just keep in mind that lowest priced rooms are not great and book something better. Best rooms are facing the courtyard/pool area. Some rooms smell moldy/musty, so make sure to see the room first before accepting it. I also suspect they give worse rooms if you book via a third party, so you may want to book direct instead. We were first assigned a Superior room (highest level) with 2 beds on the top floor facing the pool. It was nicely appointed with comfortable mattresses and a huge bathroom. However, it was the last room left, likely because it smelled extremely moldy. Airing it out didn't help, so we moved down one floor to a slightly less upscale room with 2 beds and harder mattresses. This room had a faulty toilet but we decided to deal with it as there were no other rooms left at the hotel. Our mini fridge didn't work, but the staff did bring another one. Cleaning staff was nice but not always on top of it. They often forgot to leave a towel or two or to clean the room without us asking. On the plus side, shower pressure in the rooms we saw is amazing, and showers have huge rain shower heads. A/C is quiet and works well. The pool area is amazing with hammocks and loungers, perfect for relaxation. Breakfast at the steakhouse attached to the hotel is included. You can select any dish from the menu and you receive juice and coffee as well. This is a nice perk as the food is well-made. Make sure to tip the waiter, or they'll remind you that tip is not included. The same restaurant also provides room service during the day. We would definitely stay here again, but would probably only choose a specific room in the Superior category.
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Date of stay: December 2020
Location
Cleanliness
Service
Room Tip: Rooms facing the pool/courtyard are best. Superior rooms on higher floor are the best.
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Rick F wrote a review Oct 2020
3 contributions1 helpful vote
Hotel's Favorite
Well located comfortable place to call home. Rooms large and spacious, staff super friendly, awesome free breakfast including freshly cooked eggs, pancakes, ham/cheese quesadillas, coffee, juice, and fruit plate. Pool area nice and comfortable. Plenty of health/safety protocols. Nice place!
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
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Response from Bawa Hotels and Leisure, Director General at Casa Lucia Hotel Boutique
Responded Nov 9, 2020
Dear Rick F, We appreciate your valuable comments, at Casa Lucia from Bawa Hotels & Leisure we are glad to know that your stay with us was pleasant. We hope you will visit us again soon! Best regards.
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shelleyA27 wrote a review Oct 2020
Minneapolis, Minnesota22 contributions22 helpful votes
We were greeted wonderfully upon arrival. This boutique hotel is in a great location of Merida. Our luggage was spray sanitized, temps taken, shoes sanitized, etc. Hotel knew we were traveling to celebrate our 30th anniversary. They had extra touches in our room-flowers, chocolate, etc. We had originally planned to stay at another hotel in the area but they had ac/water system damage due to recent hurricane but I had contacted Casa Lucia and they were quick to reply that they were up and running without any issues. The elevator was not operating on our stay so that was a negative. Upon arrival our room was hot and stuffy/the ac had not been turned up prior to our arrival and we were hot/tired from a long day of travel. We walked across the street and enjoyed great food and drink-great pizza, etc. We never used the pool, our room was quiet near the back of the hotel. Breakfast included in the attached restaurant was quaint and wonderful. We decided to leave one day early as business was finalized earlier than we expected, hotel offered us 50% back on that last night stay.
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Date of stay: October 2020
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Response from Bawa Hotels and Leisure, Director General at Casa Lucia Hotel Boutique
Responded Nov 9, 2020
Dear ShelleyA27, Thank you for taking the time to write a review about your last stay at Casa Lucia from Bawa Hotels & Leisure. Regarding your experience at Casa Lucia, we are sorry for the little inconvenients and we will forward the review to our team. We are glad that our healthy protocols had been adequated during your trip and that every aspect like amenities on the room and attitude from our team exceeded your expectations. We are looking forward to welcoming you back again in your next trip.
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Brooke Broadfoot wrote a review Oct 2020
San Carlos, Panama7 contributions
This boutique hotel is just amazing and the staff even better. We met a wonderful people during our stay! Victor at the front desk was beyond helpful and really name us feel welcome and comfortable during our stay.
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Date of stay: July 2020
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Response from Bawa Hotels and Leisure, Director General at Casa Lucia Hotel Boutique
Responded Nov 9, 2020
Dear Brooke B, Thank you so much for your review. It is encouraging and gratifying to know that our staff has made an important impression on you. We let them know about your comment at Casa Lucia from Bawa Hotels & Leisure We hope to welcome you again soon for more great memories!
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Siteseer1 wrote a review Jul 2020
Jacksonville, Florida775 contributions162 helpful votes
We stayed here during our travels through the Yucatan region and it was great. We were the only guests for 2 of the 3 nights we stayed. Breakfast was hot and fresh served out by the pool for us, the restaurant was closed. The pool was a life saver in this hot region. The room was very spacious and had great AC, We were in the Chichan Itz room, but they all seem to be similarly sized just different bed arrangements.
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Review collected in partnership with this hotel
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Bawa Hotels and Leisure, Director General at Casa Lucia Hotel Boutique
Responded Aug 26, 2020
Dear guest, We appreciate your valuable comments and are happy to know that the effort of our staff is recognized and that your stay with us was excellent. We hope to have the opportunity to welcome you again soon. Best regards
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PRICE RANGE
$60 - $121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa lucia boutique hotel, casa lucia merida
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
20
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Frequently Asked Questions about Casa Lucia Hotel Boutique
Which popular attractions are close to Casa Lucia Hotel Boutique?
Nearby attractions include Merida Cathedral (0.3 miles), El Palacio de Gobierno (0.3 miles), and Teatro Peon Contreras (0.1 miles).
What are some of the property amenities at Casa Lucia Hotel Boutique?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Casa Lucia Hotel Boutique?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casa Lucia Hotel Boutique?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Casa Lucia Hotel Boutique?
Conveniently located restaurants include La Cubanita, Ave del Paraíso - Cocina asiática a domicilio, and Lo Que Hay Cafe.
Are there opportunities to exercise at Casa Lucia Hotel Boutique?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Casa Lucia Hotel Boutique?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Casa Lucia Hotel Boutique?
Many travelers enjoy visiting Merida Cathedral (0.3 miles), El Palacio de Gobierno (0.3 miles), and Pre Hispanic Town Of Uxmal (3.5 miles).