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Calle 31 Carretera Cheuman - Sierra Papacal S / N Comisaría Noc-Ac Mérida, Merida 97238 Mexico
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (31)
Room & Suite (22)
Dining (4)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 03/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hacienda Santuario Noc Ac
Updated 03/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 157 in Merida
Cleanliness
5.0
Service
3.7
Value
2.0
Hacienda Santuario Noc- Ac History & Wildlife is a privileged place of 7.5 hectares surrounded by tropical forest, extensive gardens and relax areas where flora and fauna live together within the exclusivity and warmth of the region, making it the ultimate place even for the most exigent travelers. We combine the splendor and opulence of Henequen´s industry boom at the same time that we show you Yucatan´s Colonial period with the pleasure and cordiality of the leading hospitality experience that makes us unique, immersed within a serenity and elegance atmosphere for your own pleasure and relaxation. With an outstanding location due to the closeness to beautiful beaches, Mayan cities, Cenotes, Natural Reserves and innumerable options, this makes our Hacienda the ideal resting, place for nature and ecotourism lovers. Experience the quietest and comfort that our exclusive suites and villas brings you, from where can be appreciated the artificial lakes marvelous views, gardens or just relax at one of our comfortable terraces, let yourself impress by our main dining room decoration and taste the delightful Yucatecan´s gastronomy or just take a drink at the piano bar, places that without a doubt will make your stay unique and unbelievable. We also, give you experiences inside the Hacienda through tours all around explained by a guide, Animal contact with explantion about their importance in our eviroment as well as their care, horse riding and bicycles to explore the village.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycles available
Hiking
Kids stay free
Secured parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Rooftop pool
Outdoor pool
Shallow end in pool
Yoga classes
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Horseback riding
Patio
Walking tours
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
BBQ facilities
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Mosquito net
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Coffee / tea maker
Flatscreen TV
Extra long beds
Bidet
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Stovetop
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
6Reviews0Q+A2Room tips
Traveler rating
  • 4
  • 0
  • 1
  • 0
  • 1
Time of year
Traveler type
Language
Selected filters
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Popular mentions
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Most Recent
Rhea W wrote a review Jan 2022
Ipswich, United Kingdom271 contributions124 helpful votes
+1
Just been to this hacienda for 3 nights to celebrate my husbands birthday. I had arranged with the hacienda about a special meal for us and friends and was promised, for 1500pesos, “Special decoration (natural flowers and candles) with exquisite Cake.” I said this was a secret and all seemed. Fine a received an email with details and menu……that was also sent to my husband. So no surprise for him. Arrived at the hacienda, which was difficult to find as it’s not signposted, but got in and found ourselves in the most wonderful place, full of fabulous trees, vegetation and beautiful old buildings. It was just fabulous. We were only the third people to stay there after the hacienda reopened and it felt Locke it had forgotten how to be a hotel. We had a huge, beautiful room with an ENORMOUS, wonderful bed with lovely bedding, and big bathroom off the bedroom and a sitting out area t the back. It was fabulous. The room had a TV, that we didn’t use nd a fridge and little coffee making machines, too. We got out family to come and stay too and they had the room next door that had an upstairs for the kids and a huge jacuzzi bath thing. BUT, the body lotion in our room was old, that it was solid, and even when I stood it upside down for two days, the lotion didn’t move. So the hacienda itself and the grounds are just amazing and very, very beautiful, but the service is shocking. For the birthday meal I had been promised a decorated table…….nothing. The meal was from a special menu where had to choose 48 hrs in advance; it came stone cold and was just a very boring bit of chopped up pork chop done in a tomatoey sauce. Nothing special about it. The cake WAS lovely and had a Roman candle in it too, but nothing made up for the lack of surprise and stone cold food. Rodrigo, the lovely manager, was trying to do everything. Everything was a bit of a fiasco until the last night when he really tried hard and all was lovely, but it seems that the owner is not a hotelier, and it shows. Oh, and there is a zoo where they are trying to breed various creatures, but these poor animals are in horrid cages with very little room to move. They look bored to tears, pacing round, biting bars and generally looking very sad. Why is a hacienda trying to be a zoo? Who knows. This place need an injection of cash to help Rodrigo to get the staff he needs, and the zoo needs to go. It’s awful.
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Date of stay: January 2022
Value
Service
Sleep Quality
Room Tip: Room 2. I think all the rooms are very quiet and with A/C.
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Miguel P wrote a review Jan 2017
Mexico City, Mexico191 contributions31 helpful votes
Despite the fact that we were able to make a reservation and pay in advance on Hotels.com, we arrived at this hotel at 9:30pm on December 28 after having to leave an AirBnB that had no water, to find that it was completely closed. Lights off, nobody answered the door or the phone. They must update their answering machine, website and inform the booking sites because this caused us a great deal of stress and ruined the beginning of our vacation.
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Date of stay: December 2016Trip type: Traveled
1 Helpful vote
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Response from Hacienda N, Director de Relaciones con Clientes at Hacienda Santuario Noc Ac
Responded Oct 4, 2017
Buenas tardes Lamentamos las molestias causadas por dicha situación, debemos comentarle que si le vendieron esa reserva fue error de la agencia ya que el hotel si informo del cierre de las reservas y de sus actividades a las agencias de viajes debido a que estaban realizándose trabajos de construcción y por ese motivo el hotel se encontraba cerrado.
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Richard R wrote a review Jan 2015
Orlando, Oklahoma9 contributions2 helpful votes
All the decoration has antiques and staged. The rooms are luxurious , what more we liked was the huge bathroom and jacuzzi. If you like nature you 're gonna love it, the hotel is in a small town. There are many trees and we can see and touch some animals, as many places, are in cages. Some animals are sociable despite her wild instinct, surely caregivers with affection. The food is very good, gourmet and regional food. I like horses , luckily there are it.
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Date of stay: December 2014
Cleanliness
Service
Sleep Quality
Trip type: Traveled
Room Tip: The first rooms are near reception and restaurant but if you want more privacy choose the last
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Giuseppe diNola wrote a review Mar 2014
New Orleans, Louisiana302 contributions156 helpful votes
+1
This beautiful hacienda is about thirty minutes from the center of Merida. The villa we rented is nice, but it is the setting that is spectacular. In the morning the sound of tropical birds is constant, like nothing I have ever heard. The whole place has lush vegetation. We had one of the pools all to ourselves. The staff is very helpful. The breakfast on the porch of the main building is nice. They also have a zoo on the grounds, which was entertaining for our young children. We had one problem: they are marked incorrectly on Google maps. They are not in town as listed on both Google and booking.com. Tripadvisor has their correct location.
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Date of stay: March 2014Trip type: Traveled
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Response from Hacienda N, Director Comercial at Hacienda Santuario Noc Ac
Responded Apr 3, 2014
It was a pleasure to have you with us and knowing that you enjoy it give us satisfaction, hoping to see you soon.
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PRICE RANGE
$264 - $330 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Hacienda Santuario Noc Ac
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
8
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Frequently Asked Questions about Hacienda Santuario Noc Ac
Which popular attractions are close to Hacienda Santuario Noc Ac?
Nearby attractions include Cenote Noc-Ac (2.3 miles), Coliseo Yucatan (4.8 miles), and Rio Salvaje (4.8 miles).
What are some of the property amenities at Hacienda Santuario Noc Ac?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hacienda Santuario Noc Ac?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hacienda Santuario Noc Ac?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hacienda Santuario Noc Ac?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hacienda Santuario Noc Ac?
Conveniently located restaurants include The Uxmal Restaurant, Restaurante Bar Garage, and La Nostra Cucina.
Are there opportunities to exercise at Hacienda Santuario Noc Ac?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does Hacienda Santuario Noc Ac have airport transportation?
Yes, Hacienda Santuario Noc Ac offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hacienda Santuario Noc Ac?
Yes, dry cleaning and laundry service are offered to guests.
Does Hacienda Santuario Noc Ac offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hacienda Santuario Noc Ac?
The staff speaks multiple languages, including English and Spanish.