Casa de las Palomas by Paloma's Group
Calle 64 417 Entre 49 y 53, Parque Santa Lucia, Centro, Merida 97000 Mexico
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About
#25 of 167 hotels in Merida
Location
4.5
Cleanliness
4.7
Service
4.6
Value
4.7
Welcome to Casa de las Palomas by Paloma's Group, a cozy and friendly hotel in Merida located in a classic style hacienda in the center of Merida. Its old façade, characteristic of the old city centre, stands out for its classic style combined with elegant touches of modernity. The property has 9 renovated rustic rooms distributed on the same floor. Its central axis is a patio with an outdoor swimming pool, around which the different rooms are distributed making it a benchmark of quality among hotels in Merida. Enjoy the views to the swimming pool from inside our suites, or relax watching the flat screen TV with national and international channels via satellite. Discover the wide range of hotel services and combat the high temperatures of the Mexican heat in the outdoor pool in our garden, relax in the sun or with our massage service, stay permanently connected to our free Wifi Internet connection and park your vehicle safely in the private parking reserved for our customers. In addition, the hotel offers a Restaurant service with a traditional Mexican gastronomic offer combined with a wider and international cuisine. Its proximity to the International Airport and the short distance to the Bus Station, make the Casa de las Palomas by Paloma´s Group an unbeatable option to consider when looking for hotels in Merida.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Breakfast available
Shuttle bus service
Massage
Adults only
Baggage storage
Wifi
Outdoor pool
Car hire
Non-smoking hotel
Shared kitchen
Sun terrace
24-hour front desk
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Extra long beds
Bath / shower
Safe
Wardrobe / closet
Bottled water
Private bathrooms
Microwave
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Quiet
Languages Spoken
English, Spanish
Hotel links
Location
95Great for walkers
Grade: 95 out of 100
117Restaurantswithin 0.3 miles
39Attractionswithin 0.3 miles
Contact
Calle 64 417 Entre 49 y 53, Parque Santa Lucia, Centro, Merida 97000 Mexico
Name/address in local language
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Rental CarsSee rental cars from $11/day
312Reviews6Q+A39Room tips
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+1
We had a wonderful time at this hotel. It felt pretty well located - about 12 mins from the Plaza Grande and an equally easy walk to the Passé de Montejo - so we only found ourselves getting an Uber twice in the trip. We treated ourselves to the big room with the bath and it was incredibly beautiful. We have stayed in many fantastic hotels and this one was definitely one of the best rooms. The air-con was also efficient which was absolutely essential in Merida! The staff were always friendly and the room was super clean. We chilled by the pool during the afternoon on my birthday which was a lovely escape from the heat. I ordered a cocktail which they gave me for free which was a nice treat. A couple of little wobbles prevented this from being a 5*: - the bath was amazing but really badly designed and flooded the bathroom (and couldn't get hot enough) which meant I could only face using it once - they didn't replenish the bottle of water which I found surprising - there is no fridge which meant we couldn't keep our own water chilled - there is a lack of storage (particularly no drawers) and not enough hangers in the wardrobe - there was building work in the lobby but no one notified us of it and I was woken up before 8am due to the noise of the construction - I know these things are necessary sometimes but they should have let us know when we checked in to manage our expectations. Without a doubt I would recommend and gladly stay here again.…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Casa de las Palomas by Paloma's Group, Director General at Casa de las Palomas by Paloma's Group
Responded 2 weeks ago
It is always a pleasure serving you, we are very grateful for having received such a positive evaluation, we really hope you enjoyed your stay with us, we strive every day to provide you with quality service, we know that you deserve the best and it is for That is why our entire team does everything possible to satisfy your needs. We will take into account the comments you gave us and we are very sorry for those details. We hope to have your visit again very soon, it was a pleasure serving you and rest assured that this will not happen again. On behalf of the entire Paloma's Group team, we thank you once again for being one of your first lodging options. Kind regards!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Very nice boutique hotel well located in the centre of the town. Guarded parking facilities Lot of attention in the interior design : wooden furniture, flowers, outdoor pool area. Rooms are spacious, the outside shower is incredible. The full set is peaceful. Very good breakfast, with a charming tableware. The staff was very nice and so helpful during our stay. We highly recommend the hotel !
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Casa de las Palomas by Paloma's Group, Director General at Casa de las Palomas by Paloma's Group
Responded Aug 17, 2022
Casa de las Palomas by Paloma's Group thanks your comments, It is always a pleasure to serve you, we really hope you have enjoyed your stay with us, we strive every day to provide you with quality service, we know that you deserve the best and it is that is why our entire work team does everything possible to satisfy your needs. We hope to have your visit again very soon, it was a pleasure to serve you. On behalf of the entire Paloma's Group team, we thank you once again for being one of your first lodging options. Best regards!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I really loved my stay here, this place really delivers. As far as overall design, when you walk in it is immediately calming. There is a beautiful courtyard and pool and a patio with tables for eating meals. It feels like a little oasis in the city. My room was absolutely fantastic. The design was modern but comfortable. The bed was extremely comfortable and I slept really well. The design aesthetic is just cool without being gimmicky at all. The folks working there are lovely and so, so helpful. I wanted to book private transport to Uxmal and some cenotes and so I emailed them ahead of time and they arranged everything for a great price. The day of my trip they coordinated my departure and even gave me a box lunch to take with! I would absolutely stay here again and I've already recommended the place to friends and family. I truly don't understand anyone who would give it less than a 5/5 rating.…
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Casa de las Palomas by Paloma's Group, Director General at Casa de las Palomas by Paloma's Group
Responded Aug 21, 2022
It's always a pleasure to serve you, we are very grateful for having received such a positive evaluation, we really hope you have enjoyed your stay with us, we strive every day to provide you with quality service, we know that you deserve the best and that is why our entire work team does everything possible to satisfy your needs. We hope to have your visit again very soon, it was a pleasure to serve you. On behalf of the entire Paloma's Group team, we thank you once again for being one of your first lodging options. Best regards!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is conveniently located just on the edge of the touristy centro, near the southern end of the paseo, and down the street from a few of Merida’s best restaurants. The service is friendly and helpful, and they have a parking arrangement nearby in a garage. The pool is small but lovely—we spent hours in it—enjoying the quiet of the courtyard out of the hubub of the street. We stayed in Room 1, which we recommend—large room, huge bathroom, high ceilings, all nicely appointed. Plenty of air conditioning. No noise problems. The plumbing is a little weird, but met our needs.
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Date of stay: March 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Casa de las Palomas by Sercotel, Director General at Casa de las Palomas by Paloma's Group
Responded Mar 25, 2022
Mr. Martin, it was a great pleasure to have attended you, we thank you in advance for leaving us a positive evaluation about your stay with us, we hope to have your visit again very soon. We are sure that our entire team will be very pleased to serve you again and also very proud to once again offer you a quality service as you deserve. Paloma's Group appreciates having been one of your first lodging options, you will always be welcome with us, until ALWAYS!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can’t possibly gush enough about how wonderful this lovely hotel is. We had the pleasure of staying twice during our Yucatán vacation, and still that didn’t seem enough. The gorgeous property strikes the perfect balance of charm and hospitality, and the staff went above and beyond to make our stay memorable and frictionless. The rooms are well appointed, bathrooms clean (with ample space), and beds very comfortable. We will definitely return, hopefully soon.
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Casa de las Palomas by Sercotel, Director General at Casa de las Palomas by Paloma's Group
Responded Mar 5, 2022
We greatly appreciate your comments and that you have chosen our hotel to stay in Merida. We are very happy to read that your stay was pleasant. The service we provide you is undoubtedly the one you deserve. We are ALWAYS waiting for you & Welcome Home!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our weeks stay los Palomas. The hotel is beautiful to the eye, and was everything you could ask for in a small boutique hotel. We got to know Jessica, the manager who was fantastic and assisted us in any needs we had and this carried on to the rest of the staff who were so absolutely nice and professional also. The room was always spotless, as were the hotel grounds and the daily breakfast was wonderful. Thanks to all our new friends at Los Palomas; we will be back!
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Casa de las Palomas by Sercotel, Director General at Casa de las Palomas by Paloma's Group
Responded Dec 17, 2021
We greatly appreciate your comments and that you have chosen our hotel to stay in Merida. We are very happy to read that your stay was pleasant. The service we provide you is undoubtedly the one you deserve. We are ALWAYS waiting for you & Welcome Home!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely stunning boutique hotel. The staff were really good people, made sure we had everything we needed but not intrusive. Very knowledgeable too and helped us with our tourist activities in the nearby area for Pyramids, Cenotes and the beach. Fantastic breakfasts. Fresh fruits, eggs, coffee, fruit juices. Perfect start to the day. The interior courtyard with pool is absolutely stunning, you can tell they really put a lot of effort into creating this beautiful space. My wife & I aren't finished with Merida, there's still so much more to see and so many incredible restaurants to experience so we will absolutely stay here again
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Date of stay: July 2021
Value
Rooms
Service
Room Tip: we had the master suite with 'private pool' (really a huge huge bath). Highly recommended!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Casa de las Palomas by Sercotel, Director General at Casa de las Palomas by Paloma's Group
Responded Oct 7, 2021
We greatly appreciate your comments and that you have chosen our hotel to stay in Merida. We are very happy to read that your stay was pleasant. The service we provide you is undoubtedly the one you deserve. We are ALWAYS waiting for you & Welcome Home!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The design of the hotel is very thoughtful, and the outdoor/courtyard space is especially beautiful. Great location near both local hotspots and the historic city center. The staff offered great recommendations for day trips and things to do nearby.
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Date of stay: January 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cristell Valencia, Director General at Casa de las Palomas by Paloma's Group
Responded Apr 20, 2021
Thank you for taking your time to give us your opinion, we are very happy that our services have been to your satisfaction and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After our Airbnb got flooded due to the huricane we 'rushed' to this hotel, to find a haven of serenity, nice smelling rooms (which is rare in moldy, humid Merida), dry feet and above all - a very welcoming staff. The smaller character of the hotel makes it very peaceful - yet you have more than enough private space, since the court yard is way bigger than you'd think and so nicely decorated by Paloma (hence the name). My husband's birthday literally fell in the water, but Residence Manager Vladimir pro actively asked me what I had originally planned for him and went above and beyond to make my plans reality. He drove all the way to the other side of town to buy a gift, a cake and candles. In the rest of our stay we were impressed by his skills to 'feel the room' everytime. He has a great sense of hospitality - smart, friendly and very service oriented. We got the room with the garden view on the ground floor - which had an outside shower. If it's available, book this one! It really adds a lot of value! During the weekdays we need to work and the WiFI was good enough to do video calls at the same time - both in the hotel room as on the terrace. The pool is very nice and the daybeds are super comfortable. Even so comfortable, that in the weekend we just stayed there and ordered food. The breakfast is simple, but very tasty and there's more than enough nice restaurants (go to Apoala!!) around on walking distance or you can order food through Rappi or Uber Eats). There's also a communal kitchen - in which we could cook a full meal on one night. In short - we had an amazing time! We were planning on staying 2 night and extended it twice to a full week. Thank you to the great staff!!!…
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Date of stay: October 2020Trip type: Traveled on business
Value
Rooms
Service
Room Tip: We got the room with the garden view on the ground floor - which had an outside shower. If...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Cristell Valencia, Director General at Casa de las Palomas by Paloma's Group
Responded Mar 30, 2021
We greatly appreciate your comments and that you have chosen our hotel to stay in Merida. We are very happy to read that your stay was pleasant. The service we provide you is undoubtedly the one you deserve. We are ALWAYS waiting for you & Welcome Home!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Escaping from Delta hurricane we drove to Merida and stayed for 2 days at this great and cozy hotel. Which is very well located and with very good maintenance of the property. What made our trip AMAZINGLY good; having in mind we were in the middle of storms and close to a hurricane, was Vladimir the guy at the front desk and who’s also running the show at the hotel. He did EVERY SINGLE thing to make us feel welcome and helped us go through this difficult trip (every restaurant and Store were closed). Vladimir attitude and service is out of this WORLD! Thanks a lot for your help Vladimir!!!
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Casa de las Palomas by Sercotel, Director General at Casa de las Palomas by Paloma's Group
Responded Jul 15, 2021
We greatly appreciate your comment, our entire team is pleased to know that all your requests during your stay were fulfilled, we strive to be better every day and provide a better quality service. The service we provide you is undoubtedly the one you deserve. We hope to see you again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$161 - $210 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
9
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Claim Your ListingCASA DE LAS PALOMAS BY PALOMA'S GROUP $138 ($̶1̶5̶3̶) - Updated 2023 Prices & Hotel Reviews - Merida, Mexico
Frequently Asked Questions about Casa de las Palomas by Paloma's Group
Which popular attractions are close to Casa de las Palomas by Paloma's Group?
Nearby attractions include Nahualli Casa de los Artistas (0.3 miles), Parque de Santa Lucia (0.2 miles), and Parque de Santa Ana (0.2 miles).
What are some of the property amenities at Casa de las Palomas by Paloma's Group?
Some of the more popular amenities offered include free wifi, a pool, and shuttle bus service.
Which room amenities are available at Casa de las Palomas by Paloma's Group?
Top room amenities include air conditioning, a flat screen TV, and extra long beds.
What food & drink options are available at Casa de las Palomas by Paloma's Group?
Guests can enjoy breakfast during their stay.
Is parking available at Casa de las Palomas by Paloma's Group?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Casa de las Palomas by Paloma's Group?
Conveniently located restaurants include Restaurante Hacienda Teya, La Cubanita, and Ave del Paraíso - Cocina asiática solo a domicilio.
Are there opportunities to exercise at Casa de las Palomas by Paloma's Group?
Yes, guests have access to a pool during their stay.
Does Casa de las Palomas by Paloma's Group have an airport shuttle?
Yes, Casa de las Palomas by Paloma's Group offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Casa de las Palomas by Paloma's Group?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Casa de las Palomas by Paloma's Group?
Many travelers enjoy visiting El Palacio de Gobierno (0.5 miles), Pre Hispanic Town Of Uxmal (3.2 miles), and Pasaje Picheta (2.1 miles).