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Mansion Merida Hotel - Restaurant

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Calle 59 No.498 Por 58 Y 60 Centro Yucatan, Merida 97000 Mexico
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Traveler (249)
Room & Suite (60)
Dining (55)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 11/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mansión Mérida Hotel – Restaurant
Updated 11/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 156 in Merida
Location
4.9
Cleanliness
4.8
Service
4.6
Value
4.3
Each of Mansion Merida's fourteen newly restored and redecorated guest suites are different in configuration and decor. Yet they all feature Merida-style extremely high ceilings (ranging in height from 22 feet to 16.5 feet), and smooth, colorful floors of crafted geometric-design tiles, an art form unique to Yucatan. This architectural land decor combination provides an airy and cooling effect. The handcrafted meticulously restored mahogany double-door windows feature soundproof outer glass. They open to wrought-iron balconies overlooking Parque Hidalgo or the adjacent 17th-century (1618) Iglesia del Jesus.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Massage
Baggage storage
Concierge
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Hair dryer
Safe
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Romantic
Languages Spoken
English, Spanish
295Reviews10Q+A28Room tips
Traveler rating
  • 214
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  • 13
  • 3
  • 18
Time of year
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Popular mentions
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Most Recent
OceanBeachSanDiego wrote a review May 20
Chiang Mai, Thailand14 contributions1 helpful vote
I stayed at the Mansion recently for a week with my lovely wife Helen. We had an excellent time. The service was some of the best service we have received in a hotel. They let us check in early for no extra charge. They let us check out late for no extra charge. Our room was fantastic and had strong AC, WiFi. There is also a mini bar and cable TV with many English language channels. We really enjoyed the breakfast each day which was included in the price. The swimming pool is a great way to cool off and it was uncrowded and they will serve you drinks there. The owner named Raul checked in with us daily to see if we needed anything. I will post a photo of my wife and myself with him in the middle. To summarize, Five stars in every way!
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Date of stay: May 2022
Value
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Service
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Response from Reservations Mansión Mérida, Ventas at Mansión Mérida Hotel – Restaurant
Responded yesterday
Dear Chuck, thank you very much for taking the time to leave your comments and rating, this helps us a lot to continue improving our service. On behalf of all the staff at Mansion Mérida, thank you very much!
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Alex M wrote a review May 14
6 contributions
+1
The food, the service, the ambiance, the amenities... WOW! Cannot overstate how spectacular our stay was. We had many daily excursions planned but enjoyed the hotel and its wonderful staff so much that we cancelled all of our day trips. We stayed in the Imperial Suite and opted for their "Romantic Dinner" on our last night. Absolutely incredible!!! The "Romantic Dinner" was simply superb and something we will remember for the rest of our lives... the ultimate in service and 5 star dining. The suite was better than we had imagined with its 5 balconies overlooking the park and its towering ceilings. A true journey back in time but with all the amenities of the 21st century. Raul, the owner, and his wonderful staff made certain to attend to every detail of our stay. We've stayed in many top-rated hotels in the U.S., Europe and Asia and NONE provided a more positive and memorable experience. If you're visiting Merida this is the place to stay. In fact, Mansion Merida alone is worth the trip to this beautiful city.
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Date of stay: May 2022
Rooms
Location
Service
Room Tip: The Imperial Suite is the premier accommodation in the hotel, Well worth it!
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Response from Dirección General, Ventas at Mansión Mérida Hotel – Restaurant
Responded 1 week ago
Thank you very much Alex for you comments! For us it was a pleasure to serve you and have you hosted here at Mansion Merida. You and your wife Vivian, you are a lovely couple, we hope you can return to Mérida soon!
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Julia R wrote a review May 13
1 contribution
This hotel is everything you wish it was, amazing location, authentic in every corner, the service is exceptional, all the staff is friendly and quick to response to all your needs, whatever you need, they can do it for you. We left feeling like royalty, we loved this hotel and the owner, and hope to return the soonest. Thank you.
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Date of stay: April 2022
Service
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Response from Reservations Mansión Mérida, Ventas at Mansión Mérida Hotel – Restaurant
Responded 1 week ago
Thank you very much Julia for you comments! For us it was a pleasure to serve you and have you hosted here at Mansion Merida. You and your wife Vivian, you are a lovely couple, we hope you can return to Mérida soon!
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NancyW1267 wrote a review May 5
Arizona23 contributions18 helpful votes
The Mansion Merida was great and exactly what we hoped for. It is located in the central historic district and walking distance to all the sites. It is beautifully decorated with all the charm of a bygone era. Why stay in a US chain hotel when you can experience a place with Mexican history and charm? Spotlessly clean, the staff does a wonderful job maintaining the hotel and are very friendly and helpful. The owner is on site everyday and went out of his way to make us feel welcome. Each morning we had breakfast in the lovely outdoor patio and were serenaded by a piano player! The food was excellent too. We recommend the Mansion Merida very highly. You won't be disappointed.
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Date of stay: April 2022
Value
Cleanliness
Service
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Response from Dirección General, Ventas at Mansión Mérida Hotel – Restaurant
Responded 2 weeks ago
Dear Nancy, We really appreciate that you took the time to write such nice comments. At Mansion Mérida, we pay great attention to detail for our clients, guests and friends, the attention they deserve. Thank you very much!
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Charles K wrote a review May 4
37 contributions11 helpful votes
Faultless from the moment we arrived. Friendly, professional, well trained staff; excellent suite with fresh flowers, great breakfast in the interior courtyard, central location with bistro/bar on the square. With the addition of personal interest / involvement / supervision from the owner Don Raul this really is a top class boutique hotel of the very highest standard.
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Date of stay: April 2022
Value
Rooms
Service
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Response from Dirección General, Ventas at Mansión Mérida Hotel – Restaurant
Responded 2 weeks ago
Dear Charlie, Thank you very much for your good comments, we strive very hard to offer a service to our clients, guests and friends as they deserve it, of high quality. Thank you very much!
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Bnosnews wrote a review Apr 2022
Boulder, Colorado179 contributions58 helpful votes
My husband and I travel to Merida once a year and this year we chose the Mansion de Merida for our hotel. The service was outstanding from the young man who checked us in to the servers in the restaurant to the valet who parked and retrieved our car. We were greeted with a lovely beverage of chaya and limon. There was a beautiful bowl of fruit and two pieces of cake on the coffee table in our room. The hotel is elegant and comfortable. The courtyard where we ate breakfast was lovely with tables set around a fountain. We were greeted each day by Don Raul, the owner. Breakfast was delicious and served with a flair of elegance that matched the ambiance of the hotel. We enjoyed our interaction with all of the staff and most especially Miguel, Everardo, and Addy. We appreciated their attention to detail, politeness and friendliness. We are excited to go back to the Mansion next year and have told many of our friends about our experience there.
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Date of stay: March 2022
Value
Rooms
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Response from Dirección General, Ventas at Mansión Mérida Hotel – Restaurant
Responded 5 weeks ago
We really appreciate your comment about our service. For us here at Mansion, the treatment we give to our clients, guests and friends is important, since we take one hundred percent care in every detail so that your experience with us is unforgettable. We are delighted that next year you choose us again as your destination for your vacations, we look forward to giving you the attention that you and your husband deserve. On behalf of all the staff at the mansion hotel, thank you very much and we wish you a very good day. Greetings!
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Gabriel Yu wrote a review Mar 2022
3 contributions
This is a must stayed hotel in Merida, Yucatan. It has everything you need in a first class hotel. Highly recommended. Raul the Director/owner is amazing his personal touch is just great. The rooms are full of details and great taste.
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Date of stay: March 2022
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Response from Dirección General, Ventas at Mansión Mérida Hotel – Restaurant
Responded 5 weeks ago
Thank you very much for your comment. This is very helpful for us to improve our service. We hope you had a pleasant experience with us and that you can return soon. Greetings
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traveler61 wrote a review Mar 2022
San Diego, California1 contribution
+1
My wife and I have been very fortunate to travel extensively, from Europe, to Asia and all over Mexico. Our stay at Mansion Merida has been so memorable that I had to write a review. We arrived very early 6:00 AM and Raul the owner allowed us to check in our luggage, he was very kind and recommended some places to have an early breakfast. After check in is when this beautiful property welcomed us to it's luxurious staircase and gorgeous hallways. The rooms are very large with ceiling that have to be over 20 ft tall, the bathroom offers lots of counter space, and rain shower and his and hers bathropes. The breakfast offers a large selection, starts with fresh squeeze fruit juice, a fruit plate, coffee and toast. You get to chose any item from the extensive breakfast selection. You couldn't find a better location, two blocks away from the Plaza. Raul the hotel owner made sure our experience was one to remember. When we return to Merida, hopefully soon, we will definitely stay at Mansion Merida.
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Date of stay: March 2022Trip type: Traveled
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Response from Dirección General, Ventas at Mansión Mérida Hotel – Restaurant
Responded 5 weeks ago
We greatly appreciate you sharing your experience with us. For us here at Mansion, the treatment we give our clients and guests must be the most attentive and friendly. It is an honor for us that you have stayed with us and that you think of choosing us again as your accommodation option for your return visit to Merida. On behalf of all the staff at Mansion Merida, we send you a cordial and affectionate greeting!
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Nanette S wrote a review Mar 2022
1 contribution1 helpful vote
Highly recommend this elegant, exquisite historic boutique hotel in the heart of Mérida. Management team under Elsie is superb. Every recommendation for sightseeing, dining, etc. as well as their kindness and attention to detail was beyond exceptional. All other staff services are high quality, attentive and responsive. This is the top pick for discerning travelers in Mérida.
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Date of stay: March 2022Trip type: Traveled
1 Helpful vote
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Response from Dirección General, Ventas at Mansión Mérida Hotel – Restaurant
Responded Mar 12, 2022
Thank you very much for your comments. It has been an honor and a pleasure to have you stay with us. Have a good trip back Julie & Nanette. We hope that on your next visit to yucatan, you will stay with us in the same way, greetings!
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Paulino M wrote a review Mar 2022
Key Biscayne, Florida1 contribution
Very attentive staff and a beautiful historic hotel. The rooms on the second floor are significantly better than the first floor ones but it is a great hotel tucked on a wonderful plaza corner. Makes it a worthwhile place to stay in the jewel that is Merida.
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Date of stay: March 2022
Value
Service
Sleep Quality
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Response from Dirección General, Ventas at Mansión Mérida Hotel – Restaurant
Responded Mar 12, 2022
Thank you very much for your good comments about our service. We work very hard to offer you the service you deserve. Hoping to have you stay with us again, we send you a cordial greeting!
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PRICE RANGE
$218 - $298 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
14
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Frequently Asked Questions about Mansión Mérida Hotel – Restaurant
Which popular attractions are close to Mansión Mérida Hotel – Restaurant?
Nearby attractions include Plaza Grande (0.1 miles), Cathedral de Mérida (0.09 miles), and El Palacio de Gobierno (0.08 miles).
What are some of the property amenities at Mansión Mérida Hotel – Restaurant?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mansión Mérida Hotel – Restaurant?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mansión Mérida Hotel – Restaurant?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mansión Mérida Hotel – Restaurant?
Yes, parking is available to guests.
What are some restaurants close to Mansión Mérida Hotel – Restaurant?
Conveniently located restaurants include Picheta, Taqueria De La Union, and Pola Gelato Shop.
Are there opportunities to exercise at Mansión Mérida Hotel – Restaurant?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Mansión Mérida Hotel – Restaurant?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mansión Mérida Hotel – Restaurant?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Mansión Mérida Hotel – Restaurant?
Many travelers enjoy visiting El Palacio de Gobierno (0.08 miles) and Pre Hispanic Town Of Uxmal (3.7 miles).
Is Mansión Mérida Hotel – Restaurant accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.