Best customer service! It was so peaceful and quiet. Loved the vegetation and decor on the premises. Aaron and Sonny were always available to help with any questions and suggestions about tours or popular places to explore. The daily breakfasts were delicious and varied each day. The hotel was within walking distance to "Paseo Montejo", and "Santa Lucia Plaza. We will definitely return!
I liked everything about Casa Del Maya. I had the room overlooking the pool and it was comfortable and tastefully done. There are nice areas to sit around in outside of your room. Staff members were very helpful, particularly Adam. And the breakfast pancakes were the best I have ever had. This hotel seems to be in a safe neighborhood and I parked right outside. Note for physically challenged: The downstairs rooms are easy to navigate. There are a few steps to the breakfast area. The pool does not have railings. Overall, one of the easier hotels to manage.
This object is placed within a walk of the center. It's really peacefull and quiet. The standard is quite high, rooms are comfortable. We had a separate individual apartment, which was awesome. Only minus was the room on the upper floor accessible through step stairway outside the home, so not the best choice for families with small kids. Anyway, we loved this place much. The breakfasts are home made and we always felt like a part of family at home. The hosts - Sonny - and the stuff are extremely hospitable. If you still consider, just go and try, you won't regret it.
We stayed at the Casa Del Maya during our recent visit to Merida and enjoyed ever second. Very low key, unpretentious and perfect for our needs. Rooms open on to small balconies overlooking the pool and courtyards. Location is superb within easy walking distance of El Centro. Sonny is a great host and Aaron took care of everything including showing patience with our Spanish and handling our taxi for the trip to the airport. Breakfasts are very good in a thatched roof covered dining area. We really loved the Casa Del Maya.
We had a beautiful stay at Casa del Maya. This place has such a very positive and welcoming energy. The enviroment is colourfully decorated and reflective of the Yucatan culture. The staff is caring and genuine - always there to help you, guide you or simply have a chat. The rooms are homy, confortable and safe - with plenty of storage! We'd recommend you to get breakfast there, they do the yummiest cinnamon rolls ever, Mexican inspired dishes and fresh fruits. Muchas gracias Casa del Maya. We loved every bit of our stay and will definitely come back next time we visit. Jade & Sebastian
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