Very disappointed with the lack of quality and very high prices for the food. Really beautiful place but the food is just below average. Pork was dry, servings tiny and prices very high. Love the atmosphere but won’t go back to eat.
If you want to relax and enjoy nice food and atmosphere, this is a place for you! We loved it, very clean and a beautiful lagoon to chill out at with the nice weather of Mexico. Especially the breakfast is outstanding, fresh juices and special omelettes with good coffee.
We had a nice stay overall but few things bothered us like the noise of the employees talking in the morning( could point is that they wake me up everyday !), service at the table not so professional , very slow ( too much of laughing in the big kitchen, we could see and hear it ). Then the constant tipping.... we are not americans, not used to tip for a normal service, that is annoying at you have to deal with that every meal ...We do not tip like that in Europe... Spa is not run by the hotel and really expensive. Nothing to compare with a normal spa .. Overall the stay was ok ...
We visited Hacienda Santa Cruz to attend a local arts and crafts show. They have a huge pavilion which is perfect for such events, including weddings. The gardens are beautiful. After the show, we walked through the gardens and had a wonderful lunch at the restaurant, Valentina, there. The food had a variety of delicious flavors and the service was impeccable. There is a spa on the property and at least two pools. All the staff are welcoming and friendly! We hope to go back again and stay overnight in one of the casitas! A perfect day!
This is a restaurant worth checking out. Attention to details is key - interesting menu, everything well presented, good wine list, great ambience in beautiful surroundings. Staff are well trained so all in all you really can’t go wrong.
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