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- Excellent74%
- Very good15%
- Average4%
- Poor1%
- Terrible6%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
Concierge
Spa
Wheelchair access
Conference Facilities
Laundry Service
Star rating provided by Expedia.
4 Star Hotel
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Standard Room
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Show reviews that mention
All reviewspoolshaciendaunaspapropertysuslostranquilluxury
A TripAdvisor Member
Yucatan Peninsula, Mexico
3
Reviewed 3 weeks ago via mobile Una Extraordinaria Sopresa Local!
He de decir, que nunca imaginé encontrar un sitio así en esta zona de la ciudad con los bordes de la misma, apartado del todo, internado en la nada, con el aire y atmósfera del verdadero pueblo Yucateco! Con su mismísima...More
Thank A TripAdvisor Member
KevinCherkas
Bali, Indonesia
Reviewed November 2, 2017 Brilliant service, unbelievable grounds, spa, pools and services. A massive area that combines luxury with classic tradition and timeless experience. Food is well thought out and reflects both the ingredients and the flavors of the region. Solid!
Reviewed July 28, 2017 I strongly recommend not to go to this hacienda. Indeed we have faced a bug when we booked via expedia this hacienda. We have never received the confirmation from expedia that our stay was confirmed. Consequently we never went to the hacienda and had to...More
Reviewed July 11, 2017 Went to the Hacienda Santa Cruz with friends for a birthday luncheon.
The grounds were gorgeous & tranquil with beautiful flowers and plants.
The staff was attentive, informative and some were bilingual.
Our meals were exquisitely displayed and delicious to eat.
The drinks were luscious.
Thinkrbel
Sainte-Adele, Canada
Reviewed March 16, 2017 Went there for a concert String Quartet and had dinner at their lovely restaurant. Could not be more please with the entire experience. The facility is beautiful by day and by night with the amazing lighting. The food is beyond belief, the service impeccable and...More
View more reviews
Amenities
Top amenities
Free Parking
Restaurant
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Concierge
Conference Facilities
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Details
Price range
$231 - $299 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#9 Spa Hotel in Merida
#12 Romantic Hotel in Merida
#19 Luxury Hotel in Merida
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
All photos (352) 352
Full view
Restaurants and Bars (PRE-RENOVATION) (8)
Family and Play Areas (2)
Business Center & Event Rooms (1)
"We toured the grounds and there are casitas that can be rented, a spa and several pools."
"On honeymoon? Go for the suite!"
"Overpriced for what you'd get in a hacienda in Merida... 35-40 min from downtown."
"You can pay a little extra and have some gorgeous rooms.."
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