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Hacienda Santa Cruz

Calle 86 s/n, Merida 97315 Mexico
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Traveler (160)
Room & Suite (96)
Dining (17)


#7 of 146 Specialty lodging in Merida
Founded in 1640, Hacienda Santa Cruz was formerly a Franciscan monastery, monks inhabited and ancient part of the hacienda "la casa principal". Nowadays Hacienda Santa Cruz is changed into a marvelous boutique hotel with its unique personality and well defined character. Well located , Hacienda Santa Cruz is within only 10km from the international airport , 12km from downtown and very close from the most important archeological and natural sites of the region "UXMAL; MAYAPAN and CHICHEN-ITZA"
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Conference facilities
Meeting rooms
Baggage storage
Secured parking
Pool / beach towels
Outdoor pool
Coffee shop
Wine / champagne
Facial treatments
Full body massage
Neck massage
Waxing services
Chapel / shrine
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Room types
Bridal suite
Family rooms
Good to know
Languages Spoken
English, French, Spanish
193Reviews0Q+A8Room tips
Traveler rating
  • 135
  • 33
  • 9
  • 5
  • 11
Time of year
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  • English
Popular mentions
Shibs_12 wrote a review Dec 2020
Tokyo, Japan95 contributions36 helpful votes
Very disappointed with the lack of quality and very high prices for the food. Really beautiful place but the food is just below average. Pork was dry, servings tiny and prices very high. Love the atmosphere but won’t go back to eat.
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Date of stay: December 2020
Larissa Hendriks wrote a review Jan 2020
Amsterdam, The Netherlands22 contributions8 helpful votes
If you want to relax and enjoy nice food and atmosphere, this is a place for you! We loved it, very clean and a beautiful lagoon to chill out at with the nice weather of Mexico. Especially the breakfast is outstanding, fresh juices and special omelettes with good coffee.
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Date of stay: January 2020Trip type: Traveled with friends
1 Helpful vote
cathamsterdam wrote a review Dec 2019
amsterdam60 contributions60 helpful votes
We had a nice stay overall but few things bothered us like the noise of the employees talking in the morning( could point is that they wake me up everyday !), service at the table not so professional , very slow ( too much of laughing in the big kitchen, we could see and hear it ). Then the constant tipping.... we are not americans, not used to tip for a normal service, that is annoying at you have to deal with that every meal ...We do not tip like that in Europe... Spa is not run by the hotel and really expensive. Nothing to compare with a normal spa .. Overall the stay was ok ...
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
Nubinskis wrote a review Dec 2019
Chuburna Puerto/Carrollton Virginia133 contributions55 helpful votes
We visited Hacienda Santa Cruz to attend a local arts and crafts show. They have a huge pavilion which is perfect for such events, including weddings. The gardens are beautiful. After the show, we walked through the gardens and had a wonderful lunch at the restaurant, Valentina, there. The food had a variety of delicious flavors and the service was impeccable. There is a spa on the property and at least two pools. All the staff are welcoming and friendly! We hope to go back again and stay overnight in one of the casitas! A perfect day!
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Date of stay: December 2019
bunyipBluegum wrote a review Mar 2019
Toronto, Canada195 contributions42 helpful votes
This is a restaurant worth checking out. Attention to details is key - interesting menu, everything well presented, good wine list, great ambience in beautiful surroundings. Staff are well trained so all in all you really can’t go wrong.
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Date of stay: March 2019Trip type: Traveled with friends
1 Helpful vote
$139 - $287 (Based on Average Rates for a Standard Room)
hacienda hotel santa cruz palomeque
MexicoYucatan PeninsulaYucatanMerida
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Frequently Asked Questions about Hacienda Santa Cruz
Which popular attractions are close to Hacienda Santa Cruz?
Nearby attractions include Enigma Rooms (10.1 miles), Parque Acuatico Baxal Ja (2.6 miles), and Parroquia Nuestra Senora del Carmen (4.7 miles).
What are some of the property amenities at Hacienda Santa Cruz?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hacienda Santa Cruz?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hacienda Santa Cruz?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hacienda Santa Cruz?
Conveniently located restaurants include Eladio's Bar, Restaurante El Principe Tutul-Xiu, and Un Rincón de Maní.
Are there opportunities to exercise at Hacienda Santa Cruz?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hacienda Santa Cruz?
Yes, laundry service and self serve laundry are offered to guests.
Does Hacienda Santa Cruz offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hacienda Santa Cruz?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hacienda Santa Cruz?
Many travelers enjoy visiting Merida Cathedral (6.3 miles), El Palacio de Gobierno (6.4 miles), and Pre Hispanic Town Of Uxmal (9.5 miles).
Is Hacienda Santa Cruz accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.