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Hacienda Santa Cruz

Calle 86 S/N Salida 2 Dzununcan, Santa Cruz Palomeque, Merida 97217 Mexico
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Free cancellation until 10/31/21
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (168)
Room & Suite (99)
Dining (17)


#7 of 154 Specialty lodging in Merida
Founded in 1640, Hacienda Santa Cruz was formerly a Franciscan monastery, monks inhabited and ancient part of the hacienda "la casa principal". Nowadays Hacienda Santa Cruz is changed into a marvelous boutique hotel with its unique personality and well defined character. Well located , Hacienda Santa Cruz is within only 10km from the international airport , 12km from downtown and very close from the most important archeological and natural sites of the region "UXMAL; MAYAPAN and CHICHEN-ITZA"
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycles available
Taxi service
Conference facilities
Meeting rooms
Secured parking
Pool / beach towels
Outdoor pool
Private pool
Coffee shop
Breakfast available
Kids' meals
Outdoor dining area
Body wrap
Facial treatments
Full body massage
Steam room
Baggage storage
Chapel / shrine
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
Private check-in / check-out
Clothes dryer
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Cable / satellite TV
Hair dryer
Interconnected rooms available
Wardrobe / closet
Bottled water
Clothes rack
Flatscreen TV
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
195Reviews0Q+A8Room tips
Traveler rating
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  • 33
  • 9
  • 5
  • 11
Time of year
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Popular mentions
Shibs_12 wrote a review Dec 2020
Tokyo, Japan95 contributions37 helpful votes
Very disappointed with the lack of quality and very high prices for the food. Really beautiful place but the food is just below average. Pork was dry, servings tiny and prices very high. Love the atmosphere but won’t go back to eat.
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Date of stay: December 2020
Larissa Hendriks wrote a review Jan 2020
Amsterdam, The Netherlands22 contributions8 helpful votes
If you want to relax and enjoy nice food and atmosphere, this is a place for you! We loved it, very clean and a beautiful lagoon to chill out at with the nice weather of Mexico. Especially the breakfast is outstanding, fresh juices and special omelettes with good coffee.
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Date of stay: January 2020Trip type: Traveled with friends
1 Helpful vote
cathamsterdam wrote a review Dec 2019
amsterdam70 contributions106 helpful votes
We had a nice stay overall but few things bothered us like the noise of the employees talking in the morning( could point is that they wake me up everyday !), service at the table not so professional , very slow ( too much of laughing in the big kitchen, we could see and hear it ). Then the constant tipping.... we are not americans, not used to tip for a normal service, that is annoying at you have to deal with that every meal ...We do not tip like that in Europe... Spa is not run by the hotel and really expensive. Nothing to compare with a normal spa .. Overall the stay was ok ...
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Date of stay: December 2019Trip type: Traveled with family
3 Helpful votes
Nubinskis wrote a review Dec 2019
Chuburna Puerto/Carrollton Virginia133 contributions76 helpful votes
We visited Hacienda Santa Cruz to attend a local arts and crafts show. They have a huge pavilion which is perfect for such events, including weddings. The gardens are beautiful. After the show, we walked through the gardens and had a wonderful lunch at the restaurant, Valentina, there. The food had a variety of delicious flavors and the service was impeccable. There is a spa on the property and at least two pools. All the staff are welcoming and friendly! We hope to go back again and stay overnight in one of the casitas! A perfect day!
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Date of stay: December 2019
1 Helpful vote
bunyipBluegum wrote a review Mar 2019
Toronto, Canada194 contributions43 helpful votes
This is a restaurant worth checking out. Attention to details is key - interesting menu, everything well presented, good wine list, great ambience in beautiful surroundings. Staff are well trained so all in all you really can’t go wrong.
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Date of stay: March 2019Trip type: Traveled with friends
1 Helpful vote
$139 - $287 (Based on Average Rates for a Standard Room)
hacienda hotel santa cruz palomeque
MexicoYucatan PeninsulaYucatanMerida
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Frequently Asked Questions about Hacienda Santa Cruz
Which popular attractions are close to Hacienda Santa Cruz?
Nearby attractions include Parque Acuatico Baxal Ja (2.6 miles), Parroquia Nuestra Senora del Carmen (4.7 miles), and Iglesia de Nuestra Senora de Guadalupe (4.7 miles).
What are some of the property amenities at Hacienda Santa Cruz?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hacienda Santa Cruz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hacienda Santa Cruz?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hacienda Santa Cruz?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Hacienda Santa Cruz?
Conveniently located restaurants include Restaurante El Principe Tutul-Xiu, Eladio's Bar, and Savia Vegana.
Are there opportunities to exercise at Hacienda Santa Cruz?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hacienda Santa Cruz?
Yes, laundry service and a clothes dryer are offered to guests.
Does Hacienda Santa Cruz offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hacienda Santa Cruz?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hacienda Santa Cruz?
Many travelers enjoy visiting El Palacio de Gobierno (6.4 miles), Pre Hispanic Town Of Uxmal (9.5 miles), and Casa Frederick Catherwood (9.0 miles).