We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Hacienda Xcanatun

Show Prices
#25 of 96 Hotels in Merida
Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hacienda Xcanatun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

183 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 125: English reviews
Minneapolis
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed March 7, 2016

This is indeed a beautiful hotel, historic and authentic in a way that gives one the sense of a past way of life. Our room, especially the bathroom, was large and elegant, the bed very comfortable, WiFi excellent, pool area clean and well located. The hacienda is convenient to Merida by car while an oasis of quiet. Staff is friendly... More 

Helpful?
2 Thank jetmail
DTina, Owner at Hacienda Xcanatun, responded to this review

Dear Ms. JT, thank you for taking the time to write a review for us. We are glad you enjoyed the property, especially coming from the cold in Minnesota! Regarding your comments on the waitstaff, I would like to say the following: as to salary, our waiters are paid 15-20% more than the general going wage for waiters, have social... More 

Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 21, 2016 via mobile

The Xcanatun Hacienda, has a great restaurant, nice price, a good spot to be with friends, collegues or business associates I have never been a guest of the hotel, rooms look grest with lavish gardens A secluded place that even locals don't know about it

Helpful?
1 Thank Cestopier1
DTina, Owner at Hacienda Xcanatun, responded to this review

Many thanks for your kind review! We hope to see you again soon. More 

London, United Kingdom
Level Contributor
75 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed February 16, 2016

This hotel really is lovely - spacious, high-ceilinged rooms set amongst beautiful gardens in a way that makes a sizeable hotel feel very intimate. It is an oasis of calm. And as the other reviewers have said the food is varied and excellent. Such a pity, then, that the overall experience is so underwhelming. It's an object lesson that what... More 

Helpful?
2 Thank H_Alst0n
North Vancouver
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 7, 2016

Amazing sprawling property on the edge of Merida. Have been 3 times, each time was outstanding. The property is a former sisal plantation on the northern outskirts of Merida brought back to life with loving care. We had a suite with a large natural stone bathtub(large jacuuzi sized) in a bathroom the size of a standard hotel room. The furnishings... More 

Helpful?
2 Thank David A
DTina, Owner at Hacienda Xcanatun, responded to this review

Thank you for your lovely review, David! It is always a pleasure to find people that share and appreciate our passion. We hope there will be a fourth visit! Best regards from all of us at Hacienda Xcanatún! More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 16, 2016

We were recommended to visit this place because of our love of gardening. If you ask, they will happily let any visitors take a private tour of the exquisite gardens. There is no fee, but of course tipping is greatly appreciated. Our guide did not speak English, but I was able to understand most of what he said with my... More 

Helpful?
1 Thank David B
DTina, General Manager at Hacienda Xcanatun, responded to this review

Thank you for your review, Mr. B. We take great pride in our gardens. All endemic species are indicated, both in Maya and scientific nomenclature. In fact, we started on the gardens before we started the reconstruction! The project took 5 years to complete, so when we finished, it looked like the gardens had been there forever. Please visit us... More 

Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed January 12, 2016

The place is amazing. More than a century old, carefully renovated hacienda in a wonderful garden; I suppose some of the buildings are new, but it does not matter. We arrived in the evening and were taken through this magical garden to one of the best rooms I have ever stayed in: spacious, tastefully furnished, with a big veranda outside... More 

Helpful?
Thank Lucja K
DTina, General Manager at Hacienda Xcanatun, responded to this review

Thank you for your kind and thorough review, Lucja, we are pleased that you enjoyed our Hacienda. We are in the process of installing more wifi antenas, and also have repeaters that can be requested in Reception. The mosquito issue surprises me, since we fumigate with pyrethrums (nontoxic to humans) every day. I will have the maintenance department look into... More 

Tokyo, Japan
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 31, 2015

Beautiful hacienda. Very well appointed and clean. Feeling of calm and old colonial Mexico. Located in a small local town with nothing within walking. Must rent a car to get around. Service in restaurant was the best it could be with a limited number of waiters. They worked super hard. Would recommend to the management to hire more people during... More 

Helpful?
Thank Shibs_12
Bellingham, Washington
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

What a unique and phenomenal paradise! Our expectations were exceeded in every way but when you dine here be wary of the habanero peppers! Truly incredible experience! Lovely rooms, the bathrooms make you say, "Wow" and spa along with grounds are beautiful.

Helpful?
Thank Laurabsachs
DTina, Owner at Hacienda Xcanatun, responded to this review

Many thanks for your lovely review, we aim to please, and are glad we did! We hope to see you in Yucatán again! More 

Mexico City, Mexico
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

Xcanatun is a beautiful hacienda and the restaurant sits on the building where the machinery for henequen production used to be housed. The food is good with the appetizers offering a great fusion of local flavors with international cuisine such as the homemade duck foie gras and the goat cheese filled fried plantains.

Helpful?
Thank Jorge L
Los Angeles, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 19, 2015

We only went for lunch and arrived late so had the patio to ourselves a rainy afternoon. Service and food quality were outstanding at reasonable prices when converted to US$. Definitely worth a stop if staying in Merida or Progresso to experience a time long past. Could not recommend the service staff more.

Helpful?
Thank 2000Adam
Questions? Get answers from hotel staff and past guests. Ask a question

481 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (124)
Viewed
Pool/Beach Area (8)
Viewed
Bathroom (2)
Viewed
Dining (7)
Viewed
Room/Suite (24)
Viewed
Hotel & Grounds (27)
Viewed
View from Room (7)
Viewed
Family/Play Areas (2)
Viewed
Other (47)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (284)
Viewed
Amenities (15)
Viewed
King Room (32)
Viewed
Laura Master Suite (45)
Viewed
Lupita Superior Suite (32)
Viewed
North Pool (11)
Viewed
Patricia Master Suite (32)
Viewed
Dining (33)
Viewed
South Pool (11)
Viewed
The Hotel (73)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (73)
Viewed
Hotel & Grounds (17)
Viewed
Business Center/Function Rooms (9)
Viewed
Room/Suite (14)
Viewed
View from Room (8)
Viewed
Dining (4)
Viewed
Pool/Beach Area (5)
Viewed
Bathroom (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Merida hotels
6.2 mi away
Fiesta Americana Merida
7.1 mi away
Hotel Hacienda Merida
Hotel Hacienda Merida
#7 of 96 in Merida
4.5 of 5 stars 395 reviews
9.2 mi away
Hacienda Misne
Hacienda Misne
#20 of 96 in Merida
4.5 of 5 stars 147 reviews
Show Prices
Show Prices
Show Prices
7.4 mi away
Piedra de Agua Hotel Boutique
6.4 mi away
Casa Azul Hotel Monumento Historico
7.0 mi away
Koox Casa de las Palomas Boutique Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Once one of the Yucatan’s largest sisal plantations, the restored 18th century Hacienda Xcanatun is today an elegantly, intimate hotel surrounded by acres of gardens, and gleaming with polished stone and marble floors; high beamed ceilings; and marble-wrapped bathrooms. Xcanatun offers all the comfort and luxury expected of a world-class boutique property with 18 air-conditioned and individually decorated suites/rooms; a gourmet restaurant, serving sophisticated, Fusion Yucatecan cuisine; two freshwater pools and an intimate Spa.. ... more   less 

Additional Information about Hacienda Xcanatun

Address: Calle 20 S/N por 19 y 19A | Km. 12 Carretera Merida Progreso, Merida 97302, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $243 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda Xcanatun 4*
Number of rooms: 18
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Priceline, Cheap Tickets, Despegar.com, Odigeo, Agoda and Travelocity so you can book your Hacienda Xcanatun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Xcanatun Hotel Merida
Hacienda Hotel Xcanatun
Xcanatun Hacienda Hotel
Hotel Style:
#1 Green Hotel in Merida
#4 Romantic Hotel in Merida
#5 Spa Hotel in Merida
#13 Luxury Hotel in Merida
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay