We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Victoria

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Victoria
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

122 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 20: English reviews
Reviewed November 6, 2016 via mobile

We went to stay at the hotel during our honeymoon and it was. Horrible stay. The internet in the hotel never worked but that was just a small problem. The bigger one was that from our shower there was almost no water and there was no opportunity to wash yourself.so we wanted to see if maybe the bathtub works, but...

 Report
Helpful?
Thank Felix N
Newark, Nueva Jersey
Reviewed September 28, 2016

Very good location, friendly staff, clean comfortable room and bed , nice bathroom. I will definitely stay there again and refer to my friends. This was my first time at the Victoria but NOT my first time in Merida. I am a frequent traveler there.

Review collected in partnership with this hotel
 Report
Helpful?
Thank mannyamorin
Cancun, Mexico
Reviewed September 3, 2016

My boyfriend and I stayed in a Jr suite which includes a bath and we woke up wishing we could live in a place as luxurious. The bed was extremely comfortable, although I would agree that the air conditioning does blow on you. The shower was powerful and hot water immediate. The staff were friendly although they offered incorrect advice...

 Report
Helpful?
Thank nickybutch
Miami, Florida
Reviewed August 12, 2016

This Hotel is definitely not a 5 star, poor decoration of the lobby is very old The pillows are hard and very old, the towels smell horrible and Old too. The reception people are friendly, Good location.

 Report
Helpful?
2Thank alfonso1223
Mission, Texas
Reviewed August 6, 2016 via mobile

This hotel has the worst service in the whole world. The staff there don't respect the costumers and have a very bad attitude. My experience there was horrible! We booked for only one night and payed it in cash. I went back home and checked my bank account, they charged the night on my credit card, this is called stealing!...

 Report
Helpful?
Thank liliatalina
Campeche, Mexico
Reviewed June 1, 2016 via mobile

The rooms aré small, no coffee machines, staff are not welcoming. For a little more money you could get better hotels around. Hope they could do better customer service. The restaurant is not great either. Good location. Have parking space alongside.

 Report
Helpful?
1Thank nbalan80
Reviewed December 31, 2015 via mobile

Facilities are very poor.Rooms are not soundproof as you can hear everything( 4 of us had to wear earplugs at night ) . Moreover there is a water bomb working all day long which is very noisy. We asked the staff of the hotel to turn it off or change our room but they said that changing rooms is impossible...

 Report
Helpful?
1Thank Adrián C
Viareggio
Reviewed December 20, 2015 via mobile

The hotel itself is new and beautiful. We had a pleasant and relaxing stay. Just consider it is not very central, it is located on Pasejo de Montejo which is actually one of Merida's main road and you have lots of places around to eat, but you will have to walk 40 minutes to get to the centrale square. Anyway,...

 Report
Helpful?
Thank Andrea M
Canton of Bern, Switzerland
Reviewed October 19, 2015

We stayed 4 nights. First they made an error with the rooms and my girlfriend and me had to be in a double single bed room. The staff was unfriendly and did not help with questions and needs. The rooms are small and not really clean. For a short stay it is cheep and okish but I would not recommend...

 Report
Helpful?
Thank Flavian T
Hotel V, Director General at Hotel Victoria, responded to this review

Dear Guest, first of all, I offer you a sincere apology for the inconvenience that you had during your stay with us. Thank you for taking the time to post your review of your recent experience at the Hotel Victoria. We value and respect the opinions of our guests and yours is not the exception, so comments like yours helps...

Morelia, Mexico
Reviewed February 21, 2015

I stayed in the Victoria Hotel as a first choice because arrived very late to Merida, the attention was great, the hotel it´s at the end of paseo Montejo, they have a parking lot, small, clean rooms, nothing luxury, very economic option.

 Report
Helpful?
Thank EchauriEE
Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (43)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (1)
Viewed
View from Room (2)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Merida hotels
0.1 mi away
Hotel Ibis Merida
Hotel Ibis Merida
#20 of 101 in Merida
459 reviews
0.5 mi away
Hotel El Conquistador
Hotel El Conquistador
#34 of 101 in Merida
241 reviews
0.9 mi away
Hotel Casa Continental
Hotel Casa Continental
#50 of 101 in Merida
90 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Hotel Zamna
Hotel Zamna
#44 of 101 in Merida
17 reviews
0.6 mi away
Wyndham Merida
Wyndham Merida
#24 of 101 in Merida
305 reviews
3.4 mi away
Hampton Inn by Hilton Merida
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Victoria Hotel is located just 50 meters from the Monument to the flag in the Paseo de Montejo main avenue of the city of Merida. From new construction, the Victoria Hotel offers comfortable and ample rooms for business travelers and aslo for couples or families. ... more   less 

Additional Information about Hotel Victoria

Address: Calle 56-a #438 X 29 | Paseo de Montejo, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $44 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Victoria 3.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Hotels.com so you can book your Hotel Victoria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Victoria staff and other travelers.
2 questions
Ask a question
Questions? Get answers from Hotel Victoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“4th and higher re quieter.”
 of 5 bubbles nickybutch, Sep 3, 2016 | Read review
“Try to get a room as high up in the building as possible.”
 of 5 bubbles Jpvp-uk, Jan 28, 2015 | Read review
“If street noise bothers you try a room more to the back.”
 of 5 bubbles naturescape, Mar 20, 2014 | Read review
“If you must stay in this hotel, bring your own pillow cases, never use their Jacuzzi and lots lots lost of sanitizer gel.”
 of 5 bubbles ReneGlez, Jul 28, 2013 | Read review
“stay somewhere else”
 of 5 bubbles christie18, Dec 17, 2012 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay