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InterContinental Presidente Merida

#8 of 93 Hotels in Merida
Certificate of Excellence
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Avenida Colon, Calle 33-a Centro 500, Merida 97000, Mexico
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514 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Mexico City, Mexico
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The location is really close to Paseo de Montejo, the building is very charming, excellent and helpful staff, clean and spacious rooms. At the moment the restaurant is under renovation but it is not an issue.

Helpful?
Thank malkamalka2016
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear malkamalka2016, Thanks for sharing your recent experience at the hotel InterContinental Presidente Merida, so it gives us great pleasure to read that the property lived up to your expectations, as you mentioned we are in a stage of remodeling our restaurant, but the quality of the food and the service is not compromised and we try to give the... More 

Louisiana
Level Contributor
75 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel simply is an example of a true 5 star hotel, where everything is simply done to perfection! The hotel is very well maintained, the staff is AMAZINGLY friendly, rooms are large and extremely clean, food is outstanding, and did I mention TOP NOTCH SERVICE. The location is in a very good location, with everything you need within 1-2... More 

Helpful?
Thank VPNor
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear VPNor, Thank you very much for the time to share your recent experience at the Hotel Presidente InterContinental Merida. We have no greater reward than reading your comments, we are very proud to have been able to serve you in the manner in which it expresses our property. Thank you for your warm words, hope that you give us... More 

Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

we selected the hotel based on the fact that it was an Intercontinental, but you need to be aware that it is no where near the caliber that you are used to in other cities. I have stayed in many including the one in Mexico City, but this was more along a 3 star hotel, if I am being generous.... More 

Helpful?
Thank Easter_Island2014
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Easter_Island2014; thank you very much for taking your time to leave us your comments on your recent stay at the Hotel Presidente InterContinental Merida. We hope very soon in this home. Best regards Carlos Esquivel Guest Services Manager More 

Orlando, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I along with 2 other couples who are good friends of ours recently stayed at the Intercontinental hotel during our visit to Merida. The hotel has the Merida charm and character we were looking for and is in a great location with many options for dining. There is a small pool where you can have meals and... More 

Helpful?
Thank Jupiter_Nomad
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Jupiter_Nomad; thank you very much for taking your time to leave us your comments on your recent stay at the Hotel Presidente InterContinental Merida. We hope very soon in this home. Best regards Carlos Esquivel Guest Services Manager More 

Mexico
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 5, 2016

If you're in Merida for business or for holidays you're in a kindness place, with great rooms, good location and good attention. This hotel have all amenities you need, its a comfortable and functional place. Personnel keep in mind always your needs and make your life easier

Helpful?
Thank Diana R
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Diana R, Thank You very much for taking the time and share your recent stay at the Presidente InterContinental Merida Hotel. We appreciate your warm words about the property, we are pleased to read that we were up to your needs and make your stay with us was to your liking. We hope to have a preference on your... More 

Santiago, Chile
Level Contributor
135 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
4 of 5 stars Reviewed May 27, 2016

The Hotel Intercontinental is a microcosm of Merida. It has a colonial, tropical feel that also makes you ponder if its best days are in the rear view mirror. The Hotel Intercontinental is part stately and part modern, itself a reflection of past and present colliding. I arrived in the mid-afternoon and found myself behind three other guests in line.... More 

Helpful?
Thank scl44
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear scl44, Thank you very much for taking the time to share your experience at the Presidente InterContinental Merida Hotel. We appreciate the comments you made us and certainly we will take into account to improve Through his suggestions we have managed to please our visitors giving personal touches to each of the rooms and areas of the property. Again... More 

Vienna, Austria
Level Contributor
283 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
3 of 5 stars Reviewed March 28, 2016

It's a classic Intercontinental with heavy furniture and lots of chandaliers. There is only a small swimming pool, not very attractive, in the centre of a likewise small courtyard. Every room has a small balcony but you could not open the sliding door for more than a couple of inches. What really annoyed me was the lack of noise reduction.... More 

Helpful?
Thank globusat
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear globusat, Thank you for taking the time an share your recent experience at the Presidente InterContinental Villa Mercedes Hotel. I am very sorry that we failed to meet 100% your expectations, comments you make to us about windows of our property's've mtomado into account and are looking to improve this situation, comments like suted help us to improve to... More 

Mexico City, Distrito Federal, Mexico
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 26, 2016 via mobile

The hotel is very well located not far from downtown. Since the begining personnel atention was quite warm, all of them have the sameservice culture spirit. Installations are quite functional, clean and practical. Buffet breakfast was delicious. There is a tourist agency in the lobby, prices are competitive and options are wide. Land transportation service is very well coordinated, we... More 

Helpful?
Thank LERCONSULTOR
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear LERCONSULTOR, Thank you very much for taking the time and share your recent experience at the Presidente InterContinental Mérida Hotel. We are pleased to read that you had a great time on our property and the services that you required always on time. We hope that in the future you give us again your preference while enjoying this beautiful... More 

Ottawa, Canada
Level Contributor
265 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed March 18, 2016

Yes, the hotel is far from the central historic area but it's offset by efficient and very helpful front desk staff and spacious rooms. Great beds. Standard rooms only have a view of the pool and other rooms. It was worthwhile getting an upgrade to the Executive Floor - US$45/day. The breakfast choices in the Executive Lounge were good as... More 

Helpful?
1 Thank Masca
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Masca, Thank you very much for taking the time and share your recent stay at The Presidente InterContinental Mérida. Thank you for your warm comments about the services you enjoy at the property, certainly the feedback we receive from you is very valuable and I'm sure the details you mentioned will be taken into account We hope that on... More 

New York City, New York
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 7, 2016

This is a grand old hotel that is well maintained. The front desk staff isn't the friendliest and the restaurant isn't great. The bellhops are the best. The rooms are very nice and surprisingly quiet. Worst part was to pay for wifi...

Helpful?
Thank mia w
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Babysitting

Additional Information about InterContinental Presidente Merida

Address: Avenida Colon, Calle 33-a Centro 500, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $87 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Merida 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
Intercontinental Hotel Merida
Hotel Style:
#2 Spa Hotel in Merida
#5 Luxury Hotel in Merida
#6 Business Hotel in Merida
#12 Family Hotel in Merida
#16 Romantic Hotel in Merida
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