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InterContinental Presidente Merida

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Traveler (257)
Room & Suite (182)
Dining (52)
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Overview
  • Excellent44%
  • Very good40%
  • Average11%
  • Poor4%
  • Terrible1%
Travelers talk about
“breakfast buffet”(15 reviews)
“an upgrade”(10 reviews)
“paseo montejo”(18 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from InterContinental Presidente Merida
Special Offer: Book Direct and Save
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Offers from InterContinental Presidente Merida
Special Offer: Book Direct and Save
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Rooms
Jun 10Jun 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (671)
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226 results
Traveler rating
79
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16
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1 - 5 of 226 reviews
Reviewed 6 days ago

We arrived late at night with a confirmed reservation for a King-room and were informed by staff that they only had double bed rooms available. No apology from the staff, just a "take it or you can leave". The receptionist was probably the most rude...More

Thank SFLeonce
Response from Carlos E, Guest Relations Manager at InterContinental Presidente MeridaResponded 2 days ago

Dear SFLeonce, Thank you for taking the time and sharing your recent experience at the Presidente InterContinental Merida Hotel through this important platform. I deeply regret the way you were treated by this member of our staff, I can assure you that it is not...More

Hotel's Favorite
Reviewed December 26, 2017

My wife and I stayed five nights at the Presidential Intercontinental Hotel. We liked the location of the hotel and its historic neo-colonial Mexican architectural style as opposed to some of the new glass-and-steel hotels that could be anywhere in the world. Our room was...More

3  Thank DMGAmes_Iowa
Response from Carlos E, Guest Relations Manager at InterContinental Presidente MeridaResponded December 27, 2017

Dear DMGAmes_lowa; Thank you for your comments and your score. Best regards. Mariluz Arias Guest Service Agent

Reviewed April 21, 2018 via mobile

Hotel location is great. A couple of blocks is the most important avenue in the city. Montejo’s Avenue is an awesome place for walking or making exercise or going to grab a bite, going to a bar (jazz club) and hear some music. The room...More

Thank Poncho R
Response from Carlos E, Guest Relations Manager at InterContinental Presidente MeridaResponded 4 weeks ago

Dear Poncho R, Thank you for sharing your experience through this important platform. We are pleased to have been able to meet your expectations, we hope to have the opportunity to serve you again. Cordially yours. Carlos Esquivel. Guest Relations Manager.

Reviewed March 28, 2018 via mobile

This place is international Standard and by car easy to reach Rooms are large and clean Bathrooms with shower ok Service ok Reception a little bit slow Distance to downtown pretty long ,you should take a taxi. Club for breakfast and sundowner for $40 a...More

Thank GarryausPs
Response from Carlos E, Guest Relations Manager at InterContinental Presidente MeridaResponded April 1, 2018

Dear GarryausPs, Thank you for your comments and for giving us the opportunity to serve you in this visit to the beautiful city of Merida, I appreciate your preference for the Hotel Presidente InterContinental Merida. Best regards. Carlos Esquivel. Guest Relations Manager.

Reviewed March 22, 2018

The service is high quality, friendly, courteous, polite, attentive and so on. Since the moment you arrive, everybody has a smile upon their faces and you can feel it is the hotel’s mood, so you immediately feel welcome and comfortable. Need to say no more...More

Thank Eddel
Response from Carlos E, Guest Relations Manager at InterContinental Presidente MeridaResponded March 27, 2018

Dear Eddel, We appreciate the time you have taken to share your recent experience at the Presidente InterContinental Merida Hotel through this important platform. Each of your words will be taken into account and we will make our best effort so that the experience of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$98 - $157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Merida
#6 Business Hotel in Merida
#8 Family Hotel in Merida
#15 Luxury Hotel in Merida
#16 Romantic Hotel in Merida
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$98 - $157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Merida
#6 Business Hotel in Merida
#8 Family Hotel in Merida
#15 Luxury Hotel in Merida
#16 Romantic Hotel in Merida
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (257)
Room & Suite (182)
Dining (52)
Pool & Beach (23)
Business Center & Event Rooms (7)
Questions & Answers
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krdickson87
February 10, 2018|
Answer
Response from Carlos E | Property representative |
Dear Krdickson, Thank you for taking the time to post your question through this important platform. The brand of mattresses on which you rested is: restonic comfort care. We are pleased to have met your expectations and... More
1
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Google Translation
DMGAmes_Iowa
October 26, 2017|
AnswerShow all 6 answers
Response from VPNor | Reviewed this property |
It is more like 10 usd MAX from the airport with the conversion.
0
Votes
DEIN_VATER
June 25, 2017|
AnswerShow all 7 answers
Response from Carlos E | Property representative |
Dear DEIN_VATE, In our property we have a Main Restaurant called Stephens, where you can find a varied menu during lunch and dinner and during breakfast we manage an extensive buffet with a schedule from 6.00 to 12.00 and... More
0
Votes
Google Translation
Room Tips
"Avoid rooms facing Calle 60 (60th street) since they are noisy at rush hours."
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"Over looking courtyard pool. Higher floors have balconies"
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"Rooms facing the courtyard are quiet."
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"We were on the 5th floor and it was very quiet."
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