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Hotel Casa del Balam

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#14 of 102 Hotels in Merida
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Casa del Balam
Hotel Casa del Balam
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469 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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Ann Arbor
Reviewed 4 days ago NEWvia mobile

Stayed here for eight days in February. Would definitely return. My room was spacious, clean, quiet, and with everything in working order - including the a/c which was certainly needed as temps were in the high 90's. Had cable tv but only a couple English channels, a hair dryer, two free bottles of water per day, and strong wifi in...

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Helpful?
Thank jillbug
Ontario, Canada
Reviewed 1 week ago via mobile

We very much enjoyed our stay at the Hotel Casa del Balam. Our two-bedded room was spacious and Cesar kept it spotless. One of the highlights of the hotel is the beautiful interior courtyard with trees and vines overhead. It was a great spot for breakfast every morning with excellent service provided by Sebastian, who quickly learned we like lots...

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Thank Niminy457
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago via mobile

Nice staff. Wonderful location to everything in historical centro Merida. Room was clean. AC worked and shower water was hot. Wifi, like everyone says, was spotty and staff was working on installing a new router when we were leaving in late Jan. Solid place at about $100 USD for 3 adults.

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1Thank A TripAdvisor Member
Belvedere, Kent
Reviewed 1 week ago via mobile

Our twin bedded room was good sized and comfortable. Aircon efficient but not needed at night in February. Clean bathroom with easy to operate shower. Some noise from fridge but none from street as reported by others. A rigmarole if you want to open the fridge - call to get it unsealed and unlocked then give credit card details. Never...

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Thank Joebelvedere
Claremont, California
Reviewed 2 weeks ago

Excellent room, very spacious, very clean, nice colonial style furniture. Well located but very quiet, service was impeccable. A real old-style Mexican hotel, not high on swimming pools and other amenities.

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Thank haohuangpianist
Guadalajara, Mexico
Reviewed 3 weeks ago via mobile

A hotel with a good location to visit the city centre. Within walking distance of Paseo Montejo. Very clean and comfortable. Friendly staff. Avoid room 105. There is a spot light just in front of the window switched on the whole night.

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Thank Arturo S
Copenhagen, Denmark
Reviewed 3 weeks ago

As part of the toilet amenities this hotel provides ear plugs and for a good reason because there is a lot of noise here. The ventilation system is noisy around the clock, especially if the air condition is also on. Our room was in direct contact with the open air so there was noise from traffic and music in the...

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Thank Lene R
Tamborine Mountain, Australia
Reviewed 4 weeks ago

Apart from one incident with a staff member this would have rated excellent. First the bad bit. The bar fridge was locked and we asked if it could be unlocked so we could put our own drinks in it, well the "Lady" (We think it was the manager) came up and took everything out of the fridge and threw them...

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Thank Nick N
Cozumel, Mexico
Reviewed 4 weeks ago

I loved this place. The hotel, its inner atrium, the grounds, and the interior landscaping - they all add up to a tranquil and stylish place to stay, and, in our case, to hang out a lot in the back yard patio with the pool and surrounded by beautiful flowering plants. The staff was gracious, our room was large, and...

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Thank thewatercolumn_RS
Auburn, California
Reviewed 4 weeks ago

The Casa Balam is in the perfect location, no more then 3 blocks from everything. As soon as you arrive at the curb you know this place is going to be great. Before we could get off of the cab the bellhop was getting our luggage from the cab and then walked us to the front deck inside an amazing...

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Helpful?
Thank Mike B
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Casa del Balam is one of the oldest and most distinguished hotels in Merida and the Yucatan Peninsula, it's also one of the few original Mexican Art Deco houses left in the city. The hotel was built in 1970 incorporating facets of the original home of Fernando Barbachano Peon, pioneer of Tourism in Mexico. His daughter, Ms. Carmen Barbachano Gomez Rul (who was also involved on the family business), left the original facade and selected the name of "Casa del Balam" (Mayan words for "house of the jaguar") to honor his father nickname "balam" due to his visionary sharp business mind. Ms. Barbachano was very devoted of the colonial period and decorated the house accordingly. Big wooden furniture, rocking chairs and wrought iron accessories were part of her fine selection. She had envisioned a place where every touch could softly spoke of the serene ambiance of the city, and where friends could be made instead of just mere clients. When looking at the amazing interior of this Casona and experiencing the warm specialized service of its personnel, one can easily understand that Ms. Barbachano did accomplish her desire of uniqueness, and in a very exquisite way! ... more   less 

Additional Information about Hotel Casa del Balam

Address: Calle 60 # 488 X 57 | Colonia Centro, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $61 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa del Balam 3*
Number of rooms: 51
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Also Known As:
Casa Del Balam Merida
Casa Balam
Hotel Style:
#18 Family Hotel in Merida
#20 Romantic Hotel in Merida
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Casa del Balam staff and other travelers.
8 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Use the ear plugs provided by the hotel”
 of 5 bubbles 820lener, 3 weeks ago | Read review
“Also make it a point to go to mercado 60 about 3 blocks from the hotel, it kind of like food trucks but way better.”
 of 5 bubbles P152KVmikeb, 4 weeks ago | Read review
“Rooms facing 57th street may be quieter.”
 of 5 bubbles Zabybb, Jan 8, 2017 | Read review
“My room was high above the street, but i did have an really good sleep...”
 of 5 bubbles panchito, Nov 23, 2016 | Read review
“Top floors are quiet”
 of 5 bubbles Peter Mills, Oct 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question