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BEST WESTERN Maya Yucatan

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155 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Portland, Oregon
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 4, 2016

This hotel is situated between the central plaza and passeo de Montejo; about 3 blocks from either location. The hotel itself is a little dated. It starts to show a little age in the rooms. Wifi is not exactly that good. It keeps dropping for me even though somebody restarted the router for me.

Helpful?
Thank 4t3534
Dhaka
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed April 3, 2016

We booked 2 rooms and the rooms were given on poolside. The rooms are very comfortable with clean bathrooms. The hotel is very centrally located. Only 5 minutes walk from the Plaza Independence. Several restaurants and international food chains are available on that square. The staffs are very friendly. Problem is they can only speak in Spanish. Breakfast was buffet... More 

Helpful?
Thank Abeer71
Regina, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 12, 2016

We decided to go with this hotel because the location was perfect, they had a pool, air conditioning and a restaurant. We had booked a room with a king bed. We got two double bed and were told they didn't have a king bed for us unless we wanted to upgrade to a bigger room. They didn't seem want to... More 

Helpful?
1 Thank Jeanne F
London, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed February 6, 2016

Nice hotel, very basic rooms but all that you need. Safe deposit would have been handy as well as a working shower that would produce hot water. Pool was not very clean, towels were so old they were half shredded and torn apart. Which is not what you would expect for a Best Western. Also, bring shower gel etc. as... More 

Helpful?
Thank Becci2308
Mississauga, Canada
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 10, 2016

Convenient location. Free parking. Short walk to the main square and there are many food and shops around. The staffs were friendly, the gentlemen guarding the parking lot always helped us to get out on to the street and helped to direct parking. The gentlemen at the hotel door were enthusiastic to answer our questions and recommend places to go... More 

Helpful?
Thank Vagabondie
BWMY, Gerente at BEST WESTERN Maya Yucatan, responded to this review

Thank you very much for your kind comments, it was an honor to have had him as a guest More 

1 review
1 of 5 stars Reviewed December 30, 2015 via mobile

This is the worst hotel I've ever been!!! If you want to come to merida dont stay at this hotel, the location is very good, the hotel is so old! The beds are very uncomfortable, you can't sleep because the loud noises, insects in the room, also I went to take a bath and it brokes in my head! WORST... More 

Helpful?
Thank Lety T
BWMY, Gerente at BEST WESTERN Maya Yucatan, responded to this review
Google Translation

Estimada Lety, antes que nada mil disculpas por no haber cumplido sus expectativas, estamos iniciando trabajos de remodelación en nuestras... More 

Travelers are raving about these Merida hotels

Laguna Beach, CA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 8, 2015

After a fiasco at Marionetas, horrible, stumbling along with luggage looking for a good hotel, I looked up and there I saw the Best Western sign, what a relief, just fine, everything worked, clean, neat, delightful hostess, a real welcome relief in a time of need.

Helpful?
Thank diogenes_9
Vancouver, Canada
Level Contributor
123 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed November 25, 2015 via mobile

At first, I thought this was an incredible place, beautiful lobby, beautiful pool and a clean room. Then we tried to sleep. Went to take a shower and it took around 10 minutes just to get hot water, then after our like warm shower; we ended up trying to go to sleep at 11pm and our room (218) just happen... More 

Helpful?
Thank Paul_Phelan
Houston, United States
1 review
3 of 5 stars Reviewed October 1, 2015

This is a decent hotel in a good location in Merida (Center). Some of the rooms need updating, but the staff was very cordial and the breakfast buffet was good. The WiFi does not reach into the rooms and is limited in the lobby.

Review collected in partnership with Best Western

Helpful?
Thank Joy W
Antalya, Turkey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 22, 2015

Hotel location is not very bad or very good. It is far away from cathedral-zocalo about 10 minutes by walking. Pool was not clean. Personel was friendly and helpful. But we didn't solve the insect problem both pool side and main tower rooms. I found a big dead insect on the first night. After one day we changed the room... More 

Helpful?
Thank Levent K
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about BEST WESTERN Maya Yucatan

Address: Calle 58 #483-55 y 57, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $29 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Maya Yucatan 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Maya Yucatan Hotel Merida
Best Western Merida
Merida Best Western
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