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Del Gobernador

Calle 59 No. 535 x 66, Merida 97000, Mexico
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81 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Cambridge, England
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 13, 2016

We upgraded to this hotel from the standard option on our tour, we were a bit disappointed, whilst the reception area was very nice, our room felt fairly basic compared to some of the other hotels we had stayed in. The sheets didn't fit the bed so every time you turned the bed became untucked and sheets rucked. The bed... More 

Helpful?
Thank KymH
RaymundoParra, Gerente at Del Gobernador, responded to this review

thank you very much for your comments, sorry you feel that way, we work daily to improve our service, if we would have told you, I assure you that his stay would have been pleasant, our staff is being trained again to speak in English language service level . thanks again and hopefully have the pleasure to meet you on... More 

Chicago, Illinois
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed March 2, 2016

This was perfect for the price. From the time we check-in till check-out we had professional class services from every staff from Front Desk, Bell men and Housekeeping. I was in the Executive Room which was very spacious. Online did not show how roomy it was. I was on the third floor on the north south end. Room was clean... More 

Helpful?
Thank ShruggsTravel
Solon, Maine
1 review
5 of 5 stars Reviewed February 29, 2016

Bilinugual hotel staff were friendly, courteous and helpful. They made it easy for us to get around with their directions and suggestions for activities and restaurants and would call a taxi for us whenever we needed. They have a restaurant in the hotel which I heard from other guests was good but we did not eat there ourselves. Also they... More 

Helpful?
Thank james1112016
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 18, 2016 via mobile

We stayed at Gobernador for 4 nights and had a good time there. We found the rooms a bit dark, but alright. But the best was the friendly and helpful staff. Especially Roger who you will definitely meet in the reception was a great guy. He offered us a lot of useful information. Thanks.

Helpful?
Thank Michael D
Ontario
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 15, 2016

It was close and looked just fine for breakfast...well not so much perhaps my mistake was in getting two fried eggs with bacon toast and coffee. Skimpy portions just barely at the ok level and very pricey. No I'm not a total gringo and can order in Spanish if needed. Skip this spot unless buffet is open.

Helpful?
1 Thank KINGSTON42
West Jefferson, North Carolina
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 9, 2016 via mobile

Terrible hotel. You can hear every footstep, conversation and luggage wheel echoing in the open courtyard. Noisy air conditioning and compressor in the room. No ceiling fan. Small window onto courtyard which needs to be closed due to the noise so little air movement, stuffy. Bed rock hard. Dangerous step up and down to bathroom in the dark. Staff start... More 

Helpful?
1 Thank Linda S
Fairview Heights, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 8, 2016

Del Gobernador is a short, safe two-block walk from Merida's central plaza. The rooms are basic, but they have much character and authenticity. The property includes a beautiful indoor courtyard with seating as well as a lovely outdoor pool with seating. The hotel restaurant offers a breakfast buffet including traditional Mayan stews, and there is a convenient small parking lot... More 

Helpful?
1 Thank frank w
Helsinki, Finland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 11, 2016

We booked two rooms for our christmas holidays in Hotel del Gobernador in September. When we arrived at the airport of Merida, we got a call from the hotel. They said there is something "strange" with our credit card, but since we are already in the city they would wait for us in the hotel. When we get there, they... More 

Helpful?
2 Thank GerardoGommi
Mexico City, Mexico
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed January 6, 2016

Everything with our stay was mostly OK, except for the fact that there was a leak under the sink and mould around the taps in the shower. When we were taken to the room, we were told there was water on the bathroom floor because they had just cleaned it, but it never dried. What I found most disgusting was... More 

Helpful?
Thank supont
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

Overall our stay here was pretty comfortable, the beds might be a bit tough but they're not impossible to sleep in. The AC and shower work perfectly, wifi is a bit slow at first, the pool is cool and just what you need after a long walk in town. The hotel is very well located, just a few blocks away... More 

Helpful?
Thank Andii A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
WHEN YOU STAY AT "HOTEL DEL GOBERNADOR" YOU WILL FEEL THE HOSPITALITY AND THE BEST SERVICE. DESIGNED IN A COLONIAL STYLE BUT WITH A TOUCH OF MODERNITY. YOUR STAYED AT THE HOTEL WILL BE PLEASANT, BECAUSE IS LOCATED IN THE TOURISM AND BUSINESS DOWNTOWN AREA OF MERIDA. IF YOU TRAVEL BY BUSINESS OR PLEASURE, "HOTEL DEL GOBERNADOR" IS YOUR BEST CHOICE TO STAY.......THINK NO MORE ... more   less 

Additional Information about Del Gobernador

Address: Calle 59 No. 535 x 66, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $37 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Del Gobernador 3.5*
Number of rooms: 86
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Also Known As:
Del Gobernador Merida
Del Gobernador Hotel Merida
Hotel Style:
#20 Business Hotel in Merida
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