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Calle 70 #54 1A Calle 67 Col. Centro, Merida 97000 Mexico
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Traveler (101)
Room & Suite (35)
Dining (6)

About

#84 of 161 hotels in Merida
Location
3.8
Cleanliness
3.9
Service
3.9
Value
3.8
Showcasing an outdoor pool and terrace, Hotel Plaza Mirador is located in Mérida in the region of Yucatán, just 35.4 km from Progreso. Guests can enjoy the on-site restaurant. Free WiFi is featured throughout the property and free private parking is available on site. The rooms come with a flat-screen TV. Certain rooms feature views of the pool or garden. Each room includes a private bathroom equipped with a shower. There is a 24-hour front desk at the property.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Table tennis
Children's television networks
Conference facilities
Banquet room
Secured parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Meeting rooms
Baggage storage
Chapel / shrine
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Private check-in / check-out
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Room features
Air conditioning
Desk
Housekeeping
Room service
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Bottled water
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish

Location

Full view
81Good for walkers
Grade: 81 out of 100
14Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
249Reviews4Q+A11Room tips
Traveler rating
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Most Recent
Harrison S wrote a review Jan 2020
4 contributions4 helpful votes
We had a great time staying at this hotel over the holidays. I was a bit nervous after reading some of the poor reviews, but I think the hotel is a good value for what you get (nice pool, walking distance from the centre of the city safe area to walk with kids). The only complaints would be the breakfast and the unfriendly staff. Rooms were clean and everything worked well.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Christian Zavala wrote a review Oct 2019
2 contributions2 helpful votes
The rooms are very old and even a little dirty. The towels were awful as they are thin and cheap. The resonance of the rooms is great as you hear your neighbor peeing at night.. The staff at the restaurant was so slow on bringing us the menu that we stood up and left without them noticing us. The place is rated as 4 stars and the pics are really great but it is a trap. The stafg at the hotel was nice and accommodating as they changed our room because of a problem with a tv. This place is great for a backpacking adventure in your 20s if you are coming with your family on a medium budget look for something else.
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Date of stay: October 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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fbrt wrote a review Sep 2019
Genova, Italia49 contributions75 helpful votes
The hotel was very bad. The room and furniture were old and not well kept, with awful cleaning status. Breakfast was also not good and staff not that friendly. You can walk to the city center, but it takes around 20 minutes.
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Date of stay: August 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Joseph wrote a review May 2019
1 contribution
Very expensive for simple rooms without charm The property was doubtful and the continental breakfast consists on 3 pieces of industrial bread, and you need to choose between a juice (Fanta) and 2 pieces of fresh fruits. Globally the place need to be refreshed.
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Date of stay: May 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kelly B wrote a review Mar 2019
21 contributions39 helpful votes
This is NOT a safe hotel for Female travellers, Indviduals with Mobility issues, or First time travellers to Merida. Compared to other Merida Hotels in this price range, this is NOT a good value. Poorly located to the Tourist areas. Badly maintained, with an "Indifferent" Front desk staff. . This is a modest budget hotel with no frills - not even on par with an older Motel Six property. They dont even provide a wash cloth for the guests. (The photos provided by the hotel appear to have been taken when the property was built. They are decades old and do not accurately reflect the current condition of the property.) 1. Hygiene - My bathroom had a hand sized patch of black mold growing in it. The bathroom window had a greasy film on it. There was a large pile of dead insects on the window sill. They had been ignored by the cleaning staff for so long that they were covered in dust. Compared to similar hotels in Merida, this place is significantly less clean 2. Location - The property is a good 20 minute walk from the tourist areas. The neighborhood is full of cheap hotels which "rent by the hour". The hotel sits on one of the main streets into the city. There is a considerable amount of traffic noises from the busses and delivery vehicles which roar past the hotel from morning to late at night. 3. Safety - the retail shops in the area close by sundown. After dark the streets are poorly lit and pretty mich deserted. We could not find another restaurant with in walking distance which was open for dinner. Pool is unfencede, and right next to the restaurant entrance -- poses a substantial hazard for small children. 3. Room - Very poorly designed. Most of the front wall is taken up by an oversized picture window. There are no curtains on the window -- just a thick black out covering. If you leave the covering up everyone passing by can see right to the back wall of the room. If you leave it down, you are in total darkness. The lighting in the room is so limited it is impossible to read at night. Imagine lighting a good sized room with a 15 watt bulb. DO not expect to be able to read. 3. Free Wifi - The ONLY place on the property where the wifi signal is reliable is in the main lobby. And it is very very slow. Do not expect to download photos or videos. 4. "Complimentary Breakfast." This is a cup of coffee, a small cup of imitation orange juice, and bread. They also serve a breakfast buffet but this will cost you an additional 75 pesos per person per day. 5. Handicapped Accessibility -- very poorly designed for people with mobility issues. If you are in a wheel chair, don't expect to get up the steep 45 degree ramp to get to the pool, the restaurant, or the Conference Room. 6. Front Desk Staff -- "Indifferent and unprofessional" -- unless you were a handsome young Male. Poorly trained, lacking in Customer Service Skills.
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Date of stay: December 2018
Value
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: There are no "good roomjs" at this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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edinchavez wrote a review Jan 2019
Miami Beach, Florida161 contributions67 helpful votes
Hotel is ok, nothing fancy. The location is about 6 blocks from downtown. Easy to walk to. The room itself is clean but nothing special. The internet works great. I was finally able to get some work done. The shower did not have any water pressure at all, literally drips coming out of it. For the price is ok.
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Date of stay: January 2019
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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J_Rome wrote a review Jan 2019
Ottawa96 contributions59 helpful votes
We booked several rooms here and they were mostly ok. The rooms were reasonably priced and nicely done; but there was that sewer gas issue as others have mentioned in their reviews. Only 1 of our 5 rooms had this issue and it was not resolved, even by covering the shower drain. The housekeeper plugged in one of those electronic deodorizers, which was even worse than the sewer gas because it doubled the stink instead of eliminating any. So I would recommend you do not stay in room 101 as there is something, perhaps under the floor that needs attention. Other than that, the staff were all friendly and tried to accommodate everyone. The restaurant was good and reasonable. The location was away from all the todo of the city; yet close enough to walk.
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Date of stay: January 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sf56lovetotravel wrote a review Aug 2018
San Francisco, California72 contributions63 helpful votes
Hotel Mirador is clean and in a good location. As compared to motels in the U.S., I would put it above a Motel 8, but slightly below a Motel 6. Our room (#101) was large with two full beds, a huge closet, open shelving in the closet, a desk/chair, and plenty of drawers to use. The bathroom window faced a busy street, so there was some traffic noise, but with the window closed noise wasn't a problem. The A/C worked very well (thank goodness). The room was very clean and the beds/pillows were comfortable. The bathroom needed a little work due to mildew near the shower and rust on the shower door. The shower floor is marble and very slippery. Hot water was plentiful. The bathroom walls and counter were marble. The toilet was a little temperamental, but as long as you kept the button pushed in, it flushed fine. Towels, bath mat, and sheets were professionally laundered and replaced daily. Shampoo, lotion, a hair dryer, bottles of water (daily), and coffee with coffee pot were provided. The breakfast buffet was good! You can have your breakfast poolside or in the air conditioned dining room where they have the buffet. Wait staff provides you with tea/coffee and a fruit plate. The breakfast items changed daily. In general it contained hot tray versions of scrambled eggs (with ham, chorizo, or diced peppers), chilaquiles (either with red or green sauce), and a meat (marinated pork or chicken). The sauces offered were crema, green salsa, and red salsa in different levels of intensity (tread carefully). Breads varied daily and included rolls, croissants, conchos (slightly sweet roll), and pan naranja (orange cake). There was a fruit plate (cantaloupe, watermelon, and papaya) and three kinds of cereal as well. The fruit was always ripe and delicious. Take note that the day you check out breakfast is NOT included in the price. The pool and patio are clean and very nice. There are many vacationing Mexican families that use the pool. Some people make noise around the pool in the evening, but for us it wasn't bad at all. The hotel is used for small conventions and business people as well. The desk staff were friendly and helpful. Knowing some basic conversational Spanish will help you a lot. As other reviewers noted, the lobby is dated. It is, but you don't spend time in the lobby. Overall, Hotel Mirador is a fine place as long as you are realistic about it not being similar to a mid-range American hotel.
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Date of stay: August 2018
Location
Cleanliness
Service
Trip type: Traveled as a couple
Room Tip: Knowing a little Spanish would help if you want to ask for a particular type of room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Jakub_MT wrote a review Aug 2018
Island of Malta, Malta164 contributions18 helpful votes
Our stay at Plaza Mirador was very enjoyable. This hotel is a really good value for money close to the city centre. Our room was comfortable and clean. The reception staff was really helpful. They helped us to retrieve our lost baggage (It got lost in Frankfurt, Germany and reached Cancun, Mexico 2 days after our arrival) The hotel staff made sure the baggage was delivered to us.
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Date of stay: October 2017
Rooms
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Trey C wrote a review Jun 2018
8 contributions10 helpful votes
I'll be honest - I spent the first hour of my arrival trying to figure out how I had been deceived by the pictures online. Make no mistake, this is clearly a "motel" (vs. hotel) with styling from the 80s. There is enough modern furniture & decor throughout to let them take great pictures, making you think the place is fancier than it is. Beyond that, I struggled to actually find things wrong with the property beyond style and a few minor inconveniences (e.g., clogged bathroom drain, small bathroom). The shower was hot and pressure good, pool clean and comfortable, beds comfortable, TV large, AC fully functional (best I've had yet in Mexico). My rating probably started out at 1.5 stars, then grew back as I realized that the nuts and bolts of the property were actually secure, if not stylish. The only other significant issue is location: It's great if you're getting off the bus late from the ADO bus station (or leaving early the next morning) as it's only a few blocks away, but just a bit too far from the rest of stuff in town. Sure, it's only a 12 minute walk or so from the zocalo, but there are plenty of other hotels in town for around the same price that are a block away from the action. At the end of the day, this is where my final decision lies with this property - glad I booked it because of our late bus arrival, but if that weren't the case I wouldn't book it again - not because they didn't do well for the price, but because there are just too many other options closer to the action for roughly the same price.
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Date of stay: June 2018
Value
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$29 - $35 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
89
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Frequently Asked Questions about Hotel Plaza Mirador
Which popular attractions are close to Hotel Plaza Mirador?
Nearby attractions include Parque de San Juan (0.3 miles), Galeria La Pantera Negra (0.09 miles), and La Mala Santa Cantina (0.2 miles).
What are some of the property amenities at Hotel Plaza Mirador?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Plaza Mirador?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Plaza Mirador?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Plaza Mirador?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Plaza Mirador?
Conveniently located restaurants include El Cardenal Cantina, Casa Yucatán Restaurante, and Cafeteria La 70.
Are there opportunities to exercise at Hotel Plaza Mirador?
Yes, guests have access to a pool during their stay.
Does Hotel Plaza Mirador offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Plaza Mirador?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Plaza Mirador?
Many travelers enjoy visiting El Palacio de Gobierno (0.5 miles), Pre Hispanic Town Of Uxmal (3.7 miles), and Casa Frederick Catherwood (5.0 miles).
Is Hotel Plaza Mirador accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.