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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 07/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#25 of 143 hotels in Merida
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to Hyatt Regency Merida hotel. Located in the heart of Merida’s business district, our luxury five-star hotel offers contemporary rooms and suites along with stylish facilities and decor. During your stay, you can visit the city cathedral which was built in the 16th century. Enjoy fascinating museums or take a ride in a horse-drawn carriage down the city's main avenue, Paseo Montejo.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Airport transportation
Business Center with Internet Access
Parking garage
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Minibar
Cable / satellite TV
Flatscreen TV
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, Spanish
Location
Full view
87Good for walkers
Grade: 87 out of 100
34Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
Avenue Colon, Esq. Calle 60 Centro, Merida 97000 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $9/day
1708Reviews22Q+A79Room tips
Reviews
Traveler rating
- 732
- 553
- 245
- 119
- 59
Time of year
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- English
Popular mentions
Always a Pleasure! To stay here ! This is our Go To Hotel in Merida! We have stayed at a few boutique hotels and various others but this is our Favorite! To me it feels like a large home with friends that greet you as soon as you pull up in your taxi! I love to be remembered ! Doesn’t everyone? The food is fantastic !! We love the breakfast ! We love the dining room it’s served in ! it’s so cozy! The Italian restaurant Spasso is our favorite place to dine ! Cozy as well with a good variety of wine! Pizza is Amazing! The lobby is a great place to start your evening with a drink ! Watch a sports event on the TV and chat with Javier or Raphael ! Super friendly people and consider them our friends!! Nancy in Guest Services deserves a shout out as well ! She’s a keeper! Always smiling and ready to help and go out of her way to do so! No need to look further ! Did I mention location location is ideal for walking to a zillion restaurants ! And shops! One of our other favorite places is a block down Paseo Montejo .. La Esquina for tacos and the Best Margaritas Ever and extremely cost friendly !! ❤️Merida…
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Date of stay: July 2021Trip type: Traveled as a couple
Helpful
Response from Hyatt Regency Merida, Director General at Hyatt Regency Merida
Responded 3 days ago
We greatly appreciate your comments and your rating, we are pleased to know that you have enjoyed your stay with us. At Hyatt, giving our guests the best experience is our priority. We look forward to welcoming you again! Greetings from the Hyatt Regency Merida family.
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Nice property in the center of the city, convenient to shops and local dining, staff was helpful and kind, the breakfast resterrant was very nice and had an outstand variety of food choices on their buffet!
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Hyatt Regency Merida, Director General at Hyatt Regency Merida
Responded 1 week ago
Thank you very much for your comment! We are glad that you enjoyed your stay with us. Greetings from the Hyatt Regency Mérida family.
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This was my second time stay at this hotel. It was amazing as it was before. The staff is friendly, kind and very helpful. The hotel is clean. The food in both the room service and the restaurants in the hotel were very delicious. We had a very comfortable nights rest in the hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Hyatt Regency Merida, Director General at Hyatt Regency Merida
Responded 1 week ago
Thank you very much for your comment! We are glad that you enjoyed your stay with us. Greetings from the Hyatt Regency Mérida family.
Read more
Our family stayed at this location as it was next to the hospital where my brother was seriously ill. All of the staff were kind and helpful. Covid precautions were well done. Our rooms were clean and pleasant and staff worked around our chaotic schedule. The restaurant was wonderful as well. We ate simple breakfasts several times - we did not try to buffet. The evening restaurant had very good minestrone and lovely salads.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Helpful
Response from Hyatt Regency Merida, Director General at Hyatt Regency Merida
Responded 1 week ago
We greatly appreciate your comments and your rating, we are pleased to know that you have enjoyed your stay with us. At Hyatt, giving our guests the best experience is our priority. We look forward to welcoming you again! Greetings from the Hyatt Regency Merida family.
Read more
Clean and excellent food and customer service. Our waitresses at the restaurant were great all of them the ladies at the front desk were always helpful. I will comeback again to this hotel. Hopefully next spring break.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Hyatt Regency Merida, Director General at Hyatt Regency Merida
Responded 1 week ago
Thanks! Every comment like this helps us a lot. We hope to see you soon! Greetings from the Hyatt Regency Mérida family.
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PRICE RANGE
$95 - $192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency merida hotel merida, merida hyatt regency, hyatt merida
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
289
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Claim Your Listing Frequently Asked Questions about Hyatt Regency Merida
Which popular attractions are close to Hyatt Regency Merida?
Nearby attractions include Paseo de Montejo (0.1 miles), Casa Museo Montes Molina (0.1 miles), and Paseo 60 (0.1 miles).
What are some of the property amenities at Hyatt Regency Merida?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Merida?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Merida?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Regency Merida?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hyatt Regency Merida?
Conveniently located restaurants include La Pigua Merida, Los Almendros, and TEYA - Gastronomía Yucateca Viva.
Are there opportunities to exercise at Hyatt Regency Merida?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hyatt Regency Merida have an airport shuttle?
Yes, Hyatt Regency Merida offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Merida?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Merida offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Merida?
The staff speaks multiple languages, including English and Spanish.