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Avenue Colon, Esq. Calle 60 100 Metros del Paseo Montejo, Merida 97000 Mexico
Lowest prices for your stay
Booking.com
$119
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Free cancellation until 07/09/22
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Expedia.com
$119
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Free cancellation until 07/08/22
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Traveluro
$103
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Hotels.com$119
Travelocity$119
Priceline$119
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (615)
Dining (105)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 02/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 159 in Merida
Location
4.6
Cleanliness
4.4
Service
4.3
Value
4.0
Travelers' Choice
Welcome to Hyatt Regency Merida hotel. Located in the heart of Merida’s business district, our luxury five-star hotel offers contemporary rooms and suites along with stylish facilities and decor. During your stay, you can visit the city cathedral which was built in the 16th century. Enjoy fascinating museums or take a ride in a horse-drawn carriage down the city's main avenue, Paseo Montejo.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Car hire
Business Center with Internet Access
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Spanish, Portuguese
1790Reviews25Q+A84Room tips
Traveler rating
  • 785
  • 569
  • 248
  • 123
  • 65
Time of year
Traveler type
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Selected filters
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  • English
Popular mentions
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Most Recent
Axm wrote a review Jun 21
18 contributions22 helpful votes
This was my second time staying here. On this trip, I needed a very early check in and as a globalist, they made my room available super early which I appreciated after my red eye. Breakfast and the property are really nice. Lots of construction as they are redoing a large part of the hotel. Pool area is mediocre. Staff is great. Regular rooms are mediocre but the suites (which I stayed in on a previous trip) are amazing! Hotel location is decent depending what you want to do. Overall had a great stay.
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Date of stay: June 2022Trip type: Traveled
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danY1083IF wrote a review Jun 7
Atlanta, Georgia3 contributions
Great property that is centrally located in the city close to the central park district, outstanding Traditional breakfast buffet with fruit, breads, pantries and many local dishes at a very good value!
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from Hyatt Regency Merida, General Manager at Hyatt Regency Merida
Responded 1 week ago
Dear Guest, Greetings from Hyatt Regency Merida! Thank you very much for sharing your experience with us, you can be certain that we strive to make each stay unique and special. We will definitely be sharing your comments with all our staff and look forward to having you back soon as our honored guests. Warm Regards.
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358bill wrote a review Jun 5
Vancouver, British Columbia4 contributions1 helpful vote
The staff throughout the hotel was very good . All of the front desk staff spoke English , and were very well trained. Check in was fast and efficient . The food in both restaurants was very good. The pool area was clean but a little bland. The fan in the A/C was noisy.The bed was comfortable and the room was clean.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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GabrielCC82 wrote a review Jun 3
Greenville, South Carolina17 contributions22 helpful votes
We really had a great stay, we traveled with two children and our pet (a Yorki), and after settling in the room they brought us a bed and some bowls for our pet, which was very considerate of them, the room was comfortable, clean and spacious, the swimming pool has a good size and depth especially for children (they really enjoyed it a lot), in general we had an excellent stay and personally I recommend it for stays with the family.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Trip type: Traveled
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Lillian O wrote a review Jun 1
London, United Kingdom107 contributions38 helpful votes
A great hotel which has an amazing team of staff, who is dedicated to taking care of you while you are there. The rooms are comfortable and the bed amazing. The location is brilliant for hitting Paseo Monteoj
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Date of stay: January 2022
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331jenna wrote a review May 2022
Houston, Texas88 contributions73 helpful votes
Great location, great pool area, and really good food at the restaurant. The Sunday brunch was extensive and delicious. The staff at the hotel was great and they helped me arrange a covid test for my flight back to the US. I had to test on a Sunday when most pharmacies are closed, and the hotel found a lab technician who came to my room to administer the test. This was very helpful! Overall, though, the property is a bit tired. The bathroom configuration was not ideal: the shower door opened into the toilet seat and couldn't completely open because of it. The shower was also almost detached from the wall, so it couldn't be adjusted at any angle other than straight down. There is cable TV, but not a lot of channels in English and the TV was not HD. Finally, advice to other travelers: book a taxi through the hotel to go to the airport. The price is exactly the same (if not cheaper) than Uber and the hotel taxi was much more reliable.
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Date of stay: May 2022
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okousa wrote a review May 2022
1 contribution
Everything was great except the pool wasn’t cleaned, i was expecting it to be ready especially during the hot weather. But otherwise the room is spacious, cleaned and the staff were amazingly welcoming and helpful
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Philou wrote a review Apr 2022
Lamorlaye, France135 contributions149 helpful votes
I found inside my bed an old socket and some hair… Cleaning had not been made correctly, sheets not changed. I brought the socket to the front desk where I met 3 persons. Got light apologies. When I came back to the room in the evening, I expected to get a message from the manager, apologies and maybe a free drink. Got NOTHING ! I only got an email 4 days later , after I wrote a survey. Now, I should have, at least, a rebate on one night.
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Date of stay: April 2022Trip type: Traveled
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nicola wrote a review Apr 2022
New York City, New York2 contributions
Definitely recommend staying here on your next trip. Staff, room and overall experience were all good. The façade, arrival experience and amenity package could use some brushing up, but that's just nit-picking.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
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JOSE ANTONIO LOPEZ PEREZ wrote a review Apr 2022
1 contribution2 helpful votes
Precise reception staff, clarifying doubts on the phone, about amenities and services offered to the guest, groups and where to go to, etc. Providing affable and excellent attention, from receptionist Carlos Ivan, (talk to him if you have the opportunity). congratulations--- Att: Jose Antonio Lopez. (B2C-CM0 Tourism W&Design).
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Date of stay: April 2022Trip type: Traveled
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PRICE RANGE
$100 - $138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency merida hotel merida, merida hyatt regency, hyatt merida
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
289
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Frequently Asked Questions about Hyatt Regency Merida
Which popular attractions are close to Hyatt Regency Merida?
Nearby attractions include Casa Museo Montes Molina (0.1 miles), Paseo de Montejo (0.1 miles), and Paseo 60 (0.1 miles).
What are some of the property amenities at Hyatt Regency Merida?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Merida?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Merida?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Regency Merida?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to Hyatt Regency Merida?
Conveniently located restaurants include La Pigua Merida, Spasso Cucina Italiana, and Crabster.
Are there opportunities to exercise at Hyatt Regency Merida?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hyatt Regency Merida?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Merida offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Merida?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Hyatt Regency Merida?
Many travelers enjoy visiting El Palacio de Gobierno (1.3 miles) and Pre Hispanic Town Of Uxmal (2.7 miles).