Hyatt Regency Merida
Avenue Colon, Esq. Calle 60 100 Metros del Paseo Montejo, Merida 97000 Mexico
Lowest prices for your stay
$113
Free cancellation until 03/26/23
No prepayment needed
$113
Free cancellation until 03/26/23
$143
$100
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Dining (105)
Pool & Beach (46)
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About
#28 of 167 hotels in Merida
Location
4.6
Cleanliness
4.4
Service
4.3
Value
4.0
Travelers' Choice
Welcome to Hyatt Regency Merida hotel. Located in the heart of Merida’s business district, our luxury five-star hotel offers contemporary rooms and suites along with stylish facilities and decor. During your stay, you can visit the city cathedral which was built in the 16th century. Enjoy fascinating museums or take a ride in a horse-drawn carriage down the city's main avenue, Paseo Montejo.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Car hire
Business Center with Internet Access
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Spanish, Portuguese
Location
78Somewhat walkable
Grade: 78 out of 100
35Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
Avenue Colon, Esq. Calle 60 100 Metros del Paseo Montejo, Merida 97000 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $11/day
1869Reviews27Q+A87Room tips
Reviews
Traveler rating
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- 71
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Popular mentions
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Most Recent
The hotel is ideally situated. The staff were excellent. Everyone was friendly and helpful. The room was nice and clean. The bed was comfy. I just wish that they had more tv channels in English besides CNN.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very nice hotel, our room was very clean and the staff was courteous and knowledgeable. I would recommend this hotel to my friends. The location of the hotel is great close by good restaurants. I will stay here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
There are better choices for the price. Service is non existent and a staff that doesn't care to help. Property lacks maintenance (elevators not working, gym machines broken, sinks that are clogged, etc) Terrible housekeeping and service
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Regency Merida, General Manager at Hyatt Regency Merida
Responded 2 weeks ago
Your opinion is very important to us and we are sorry to hear your stay was less than exceptional as this is not the level of service we strive to provide our guest. We’ll start looking at ways to improve. We’ll start looking at ways to improve our service. We hope to welcome you back in the future so you can create a new perspective on your Hyatt experience! Kind regards, The Hyatt Regency Merida Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We did not have a good experience with the staff and the service at the hotel. The poeple who work here are zero flexible and it feels like they want to get as much money as possible from you. The waters treated us really bad and the service was not good.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Regency Merida, General Manager at Hyatt Regency Merida
Responded 2 weeks ago
Your opinion is very important to us, and we are sorry to hear your stay was less than exceptional as this is not the level of service, we strive to provide our guest. We’ll start looking at ways to improve. We’ll start looking at ways to improve our service. We hope to welcome you back in the future so you can create a new perspective on your Hyatt experience! Kind regards, The Hyatt Regency Merida Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The breakfast buffet was very good and so was the food served during our conference. Service for the room was very good and the feather pillows were replaced upon request. The scan code and text did not work so I had to ask at the front desk.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We booked access to the Club lounge which suited our needs nicely. The front desk staff was very helpful with the little things like providing change, information on transportation to the airport for our early flight. We were able to pay for the cab thought the Hotel. The room was available early and was in excelent condition.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The hotel was clean but rooms decorated kinda blah.... the bedding was tacky, two sheets with a comforter halfway one one side of a king bed. Pillows not comfortable and cases scratchy. The hotel used a very strong cleaning solution which I was apparently allergic to.... We checked in around 2:00 and about 3 decided to take a nap only to awake to a loud pounding in right by our room and loud talking a music. They decided to start construction on a wall repair while guests were in. We requested to be moved to another room Coffee shop made a great cappicino and had nice pastries.
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Date of stay: January 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Regency Merida, General Manager at Hyatt Regency Merida
Responded 2 weeks ago
Your opinion is very important to us and we are sorry to hear your stay was less than exceptional as this is not the level of service we strive to provide our guest. We’ll start looking at ways to improve our service. We hope to welcome you back in the future so you can create a new perspective on your Hyatt experience! Kind regards, The Hyatt Regency Merida Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is just super nice. The room is updated. The location is good for sightseeing -- it is a nice stroll or short ride away from the brilliant Merida Centro. Right next to the hotel, the Paseo 60 mall has nightly entertaining performances in its beautiful courtyard. The service from the staff just excellent. The pool is big enough for leisurely lap swim. The gym is quite big. I am totally satisfied with my stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Regency Merida, General Manager at Hyatt Regency Merida
Responded 2 weeks ago
Thank you very much for sharing your experience with us, you can be certain that at Hyatt Regency Merida we strive to make each stay unique and special. We will definitely be sharing your comments with all our staff and look forward to having you back soon as our honored guests. Warm Regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful property. Staff were all great. It is in an awesome location to other areas of Merida. I highly recommend. The restaurants were also very good. Nice walk to other parts of the area. Very good restaurants nearby.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Regency Merida, General Manager at Hyatt Regency Merida
Responded 2 weeks ago
Thank you very much for sharing your experience with us, you can be certain that at Hyatt Regency Merida we strive to make each stay unique and special. We will definitely be sharing your comments with all our staff and look forward to having you back soon as our honored guests. Warm Regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel service and food was excellent. Only annoyance was a banging from roof or ac unit if you are on the top floor. We were out of room all day and had earplugs when sleeping but would definitely be an issue if you were without them.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Regency Merida, General Manager at Hyatt Regency Merida
Responded 2 weeks ago
Thank you very much for sharing your experience with us, you can be certain that at Hyatt Regency Merida we strive to make each stay unique and special. We will definitely be sharing your comments with all our staff and look forward to having you back soon as our honored guests. Warm Regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$119 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency merida hotel merida, merida hyatt regency, hyatt merida
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
289
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Frequently Asked Questions about Hyatt Regency Merida
Which popular attractions are close to Hyatt Regency Merida?
Nearby attractions include Casa Museo Montes Molina (0.1 miles), Paseo de Montejo (0.1 miles), and Paseo 60 (0.1 miles).
What are some of the property amenities at Hyatt Regency Merida?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Merida?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Merida?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Regency Merida?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to Hyatt Regency Merida?
Conveniently located restaurants include TEYA - Gastronomía Yucateca Viva, Spasso Cucina Italiana, and La Pigua Merida.
Are there opportunities to exercise at Hyatt Regency Merida?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hyatt Regency Merida?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Merida offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Merida?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Hyatt Regency Merida?
Many travelers enjoy visiting El Palacio de Gobierno (1.3 miles), Pre Hispanic Town Of Uxmal (2.7 miles), and Pasaje Picheta (2.2 miles).