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All is right here, location, service, room comfort, hotel quality, price, value,food.
The stay here was just perfect. The property is very clean and well maintained, and is huge, feels like a palace.
The location is perfect, the ground level is a shopping plaza with...More
Response from Jorge G, General Manager at Fiesta Americana MeridaResponded January 25, 2018
We really appreciate the opportunity to serve you and also, receive such a kind of comments, that are our best incentive and motivation to do our best every day.
We will be pleased to receive you again at this, your place in Merida....More
Our family spent 5 nights at Fiesta Americana, Merida over 2017 Christmas. There were 3 light meals(American Breakfast, Afternoon Tea and Wine, and light-supper) during the day which was not bad, but for the special Christmas breakfast they treated us a wonderful buffet breakfast to...More
I rate this average because it felt average. The staff are very kind but nobody speaks very good English. Its fun to practice Spanish but sometimes you need to speak English in some circumstances. They are a bit overboard on the cleaning and the lobby...More
Thank Christian W
Response from Jorge G, General Manager at Fiesta Americana MeridaResponded January 11, 2018
Many thanks for the opportunity to serve you as well as for your valuable comments about our services, which are very important to us in order to correct our opportunity areas to provide a better stay to our guests.
It is worth mentioning...More
We stayed at the Fiesta Americana during our stay in Merida. The hotel is generally very clean. The lobby beautiful though they are going through refurbishment at the moment. The breakfast buffet is quite abundant with a nice variety of products. It is conveniently located...More
Super central location in the heart of Merida.Beautiful hotel. Nicely appointed rooms. Comfortable beds. Clean and spacious.some rooms have balcony. Ask for a high floor. Good restaurant. Good service. Will stay there again in the future.
Response from Mari Paz M | Property representative |
You can make use of the steam room and the fitness center at your arrival, but the massage service finishes at 8:00 p.m. and beggins at 9am in case you want to make an appointment, just dial cero from your room... More
You can make use of the steam room and the fitness center at your arrival, but the massage service finishes at 8:00 p.m. and beggins at 9am in case you want to make an appointment, just dial cero from your room and ask for the spa center or go directly to the site at the first floor, it is near the swimming pool.
We wish you a nice trip and await for your arrival, it will be a pleasure to serve you.
Mari Paz Martinez