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Fiesta Americana Merida

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#8 of 96 Hotels in Merida
Certificate of Excellence
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1,004 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Quick check in and check out. Professional, quick and friendly service throughout from the moment you get to the hotel to the moment you leave. The only complaint: the food at the buffet on Sunday was totally spicy hot. Some choices for "gringos" would be welcome. Yes, I would stay here again.

Helpful?
Thank nanaca44
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

DEAR GUEST, Many thanks for the opportunity to serve you, we appreciate your valuable comments which are our motivation and our guide to improve our services. We reiterate to you our commitment of continuous improvement and We look forward to having you back at this your place in Merida. KIND REGARDS, JOSE JORGE GALVAN Managing Director FIESTA AMERICANA MERIDA More 

Fairfax, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After driving from the Cancun Airport after a 6-hour flight, this hotel was the perfect spot for 2 nights. We were exhausted and arrived at check-in time only to be escorted to a lovely, huge, spotless room with every amenity available after hours of travel. Parking was free and Wi-fi was fast! We ordered room service and drinks to our... More 

Helpful?
Thank Susanna Z
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

DEAR GUEST, Many thanks for sharing your experience in Fiesa Americana Mérida with the Trip Advisor community. We were pleased to have you at home with us and receive your valuable comments. We look forward to having you back, at this, your place in Merida. KIND REGARDS, JOSE JORGE GALVAN Managing Director More 

Naples
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is an outstanding hotel. The staff is first class, the building is beautiful, and the food in the restaurants is delicious. Rooms and public areas are very clean! I always stay at the Fiesta when in Merida.

Helpful?
Thank Sabalogigante
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

DEAR GUEST, We really appreciate your preference, we are pleased to know that you had a good stay with us. We look forward to having you back at this, your place in Merida. KIND REGARDS, JOSÉ JORGE GALVÁN Managing Director FIESTA AMERICANA MÉRIDA More 

Austin, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Large, well maintained hotel in central Merida, close to the historic district and Paseo de Montejo which is a nice street to visit. Rooms were spacious and comfortable and the buffet breakfast which has a large variety of offerings (including several made to order options) is worth the cost to fill up for a busy day. The staff was very... More 

Helpful?
Thank Charles D
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

DEAR GUEST, Many thanks for your visit, we are pleasant to know that our facilities, service and food were of your satisfaction. We appreciate your preference and We look forward to having you back, at this, your place in Merida. KIND REGARDS, JOSE JORGE GALVAN Managing Director FIESTA AMERICANA MERIDA More 

Liverpool, United Kingdom
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Fiesta America is a very nice hotel. On arrival we thought unsure about staying as the first impression you get is that this hotel needs a renovation. Nevertheless, we really enjoyed our staying and would happily come back. Our room was very spacious and had a comfy bed. The AC was brand new and the flat screen too. The staff... More 

Helpful?
Thank Ray D
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

DEAR GUEST, We appreciate your visit at Fiesta Americana Merida as well as your valuable comments. They help us to detect our opportunity' areas and work in them accordingly and also, they motivate us to continue doing our best to offer a pleasant stay to our guests. We look forward to having you back, at this, your place in Merida.... More 

Wake Forest, North Carolina
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First the not so good: Upon check-in I was informed that I had three reservations ( I only made one ) and that I would have to pay for one night each on the other two reservations because I did not cancel them before my arrival. How could I cancel something I never made? You be the judge.... The rooms... More 

Helpful?
1 Thank 2332123ed
Long Island, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

It was a lovely place, great and friendly staff. However during our 6 night stay, our air conditioning and lights stopped working. They moved us to another room, and didn't even offer a cup of coffee for this inconvenience. Having to pack, unpack again mid vacation wasn't fun. No upgrade, not even an apology for the inconvenience. I thought this... More 

Helpful?
1 Thank m0mma5b0ys
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

DEAR GUEST, We are thankful with you for the opportunity to serve you, as well as for your valuable comments, we appreciate them since they help us to detect our opportunity's areas and work in it accordingly. We reiterate to you our commitment of continuous improvement and We look forward to having a new opportunity to serve you and offer... More 

Coatzacoalcos, Mexico
Level Contributor
202 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a first class hotel in the center of Merida Service and hotel are excelent Even they were crowded with vacation families hotel personel kept service level ok Room service at night was good and breakfast invrhe morning was good atriums air conditioning is not enough to refresh breakfast areas

Helpful?
Thank TonyCardenas
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for your preference and valuable comments that are our guide and best incentive. We are committed to always provide the best of us, it will be a pleasure to have you back, at this, your place in Merida. WARM REGARDS, Jorge Galván Managing Director Fiesta Americana Mérida More 

Houston
1 review
5 of 5 stars Reviewed July 4, 2016

Friendly hotel staff with excellent service and facilities in the central location. The rooms were clean and modern. The staff at the reception desk was very helpful and helped us with transportation in Merida. The porter spoke English and went out of his way to make us feel comfortable.

Helpful?
Thank KATHLEEN J
Jorge G, Owner at Fiesta Americana Merida, responded to this review

DEAR GUEST, We appreciate the opportunity to serve you as well as your interesting and valuable comments. We are pleased to know that you enjoyed your vacation in Merida and with us. We look forward to having you back, at this your place in Merida. KIND REGARDS, JOSE JORGE GALVAN Managing Director FIESTA AMERICANA MERIDA More 

Cape Town, South Africa
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 26, 2016 via mobile

A clean and efficient hotel near the center of Merida. Well placed to visit the tourist attractions in the area. The air conditioned rooms were spacious, comfortable and very clean. Our rooms were on the fifth floor so we had access to the Fiesta Club lounge for light meals and snacks.

Helpful?
Thank Gill v
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

DEAR GUEST, Many thanks for your visit, as well as for sharing your experience at Fiesta Americana Merida with the Trip Advisor community. We were pleased to serve you and We look forward to having a new opportunity to have you back at this, your place in Merida. KIND REGARDS, JOSE JORGE GALVAN Managing Director FIESTA AMERICANA MERIDA More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff

Additional Information about Fiesta Americana Merida

Address: Avenida Paseo de Montejo 451 | Esquina Avenida Colón, Colonia Centro, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $93 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Merida 4*
Number of rooms: 350
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Also Known As:
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana
Hotel Style:
#1 Spa Hotel in Merida
#1 Business Hotel in Merida
#4 Family Hotel in Merida
#5 Luxury Hotel in Merida
#11 Romantic Hotel in Merida
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