Paseo de Montejo No. 451 Esq Av. Colon, Col. Centro, Merida 97000 Mexico
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$136
Free cancellation until 07/09/22
$136
$102
Free cancellation until 07/09/22
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Room & Suite (171)
Dining (80)
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 07/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fiesta Americana Merida
Updated 07/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#14 of 159 hotels in Merida
Location
4.7
Cleanliness
4.6
Service
4.6
Value
4.3
Travelers' Choice
GreenLeaders Gold level
Finding an ideal luxury hotel in Merida does not have to be difficult. Welcome to Fiesta Americana Merida, a nice option for travelers like you.
Guest rooms offer a flat screen TV and air conditioning, and Fiesta Americana Merida makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, a concierge, and room service. In addition, guests can enjoy a pool and an on-site restaurant during their visit. As an added convenience, there is free parking available to guests.
Given the close proximity of popular landmarks, such as Parque de Santa Ana (0.7 mi) and Pasaje de la Revolucion (1.2 mi), guests of Fiesta Americana can easily experience some of Merida's most well known attractions.
During your visit, be sure to check out one of Merida's popular ribs restaurants such as Mercado 60, Apoala Mexican Cuisine, and Oliva Enoteca, all a short distance from Fiesta Americana Merida.
During your visit, be sure to check out popular attractions like Paseo de Montejo (0.1 mi), Anthropology and History Museum (0.6 mi), and Nahualli Casa de los Artistas (0.7 mi), which are all within walking distance of the hotel.
Fiesta Americana Merida puts the best of Merida at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Facial treatments
Foot massage
Full body massage
Massage
Neck massage
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Shops
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
Bottled water
Clothes rack
Laptop safe
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish
Hotel links
Location
Full view
84Good for walkers
Grade: 84 out of 100
35Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
Contact
Paseo de Montejo No. 451 Esq Av. Colon, Col. Centro, Merida 97000 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $11/day
2272Reviews25Q+A90Room tips
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Most Recent
The hotel was very clean and comfortable. The staff was attentive. They came up to the room to check in with us shortly after we checked in to make sure we had everything we needed. Central location, very walkable. Several restaurants in the hotel, many in the surrounding area and mall. Parking in the garage was free - you just have to validate your ticket at the front desk.
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Date of stay: June 2022Trip type: Traveled with friends
Helpful
Hotel's Favorite
We loved the hotel and rooms were clean and spacious. It is close to the tourist attractions One could walk to them. The food at the club level was all meat. We are vegetarian/ vegan and even their salads had meaty in them Regular tea wasn’t available. But they were very responsive when I gave them feedback and the next day I had more options for breakfast and snack. The concierge was polite and helpful. The town of Merida is quaint and charming Overall a very good experience
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Date of stay: December 2021Trip type: Traveled with family
Room Tip: Parking is free in the basement
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Helpful
Response from Federico Rubido, Director General at Fiesta Americana Merida
Responded Jan 4, 2022
Dear guest, Many thanks for your preference, It was a pleasure to be your hosts in Merida. We appreciate your comments during your stay with us, since this way we were able to assist you with your requirements. We look forward to having you back at this, your place in Merida and take this opportunity to wish you a 2022 plenty of blessings and prosperity. With our best regards, Federico Rubido Managing Director FIESTA AMERICANA MERIDA
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I thoroughly enjoyed my visit to Merida, Mexico and the Fiesta Americana is located in central area of city, so could walk to certain places or always had cab readily available. I was there for 4 days and staff was super friendly even tho I don't know any Spanish, luckily my daughter is fluent so that made it easier, I recommend if traveling to the area for buisness or pleasure..
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Date of stay: May 2022Trip type: Traveled with family
Helpful
Response from Mónica Melgarejo, Director General at Fiesta Americana Merida
Responded May 9, 2022
Thanks a lot Mr. Gareth for your visit and recommendations, we appreciate them and look forward to having you back at this, your place in Merida. With our best regards, Mónica Melgarejo Managing Director FIESTA AMERICANA MERIDA
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What a fantastic hotel centrally located close to restaurants, plus only a 5 min walk to Walmart and Starbucks. Big beautiful foyer with an awesome Mexican restaurant for lunch or dinner. The only concern was that the pool faces the sun all day and with ZERO shade options, it was impossible to hide from the hot sun, even in the pool. BUY SOME UMBRELLAS!!!
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Date of stay: April 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Mónica Melgarejo, Director General at Fiesta Americana Merida
Responded May 6, 2022
Dear Bill, Many thanks for sharing your comments, they are our best incentive and also, help us to detect our opportunity areas. By the way, we have already bought more umbrellas and even placed a new order for more umbrellas for this coming summer. Our best regards, and look forward to having you back at this, your place in Merida. Monica Melgarejo Managing Director FIESTA AMERICANA MERIDA
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Best hotel in merida Friendly staff great manager Spectacular hotel close to everything heart of downtown Great beds, beautiful rooms and view Very peaceful ambiance great place to relax and enjoy the mall lower floor Everything you need at your fingertips Enjoy your stay I know I will be there soon to enjoy another vacation at my favorite hotel We’ve been staying there for years and still enjoying it.
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Date of stay: March 2022Trip type: Traveled as a couple
Helpful
Beautiful Readers: Consider please that I just stayed one night; I arrived late at 6:00 p.m. to check in, and get ready to sleep a little bit and then get dinner outside at downtown... then I returned to sleep and next day get breakfast and say good bye from this hotel which I was a repetitive guest (2nd time). +5 Your lobby was Scented and was the best. The balcony you can admire when the sun goes down with an amazing sunset. Luxury toiletries were excellent, and what to say about the Bed at room 351 and 5 with comfortable mattresses. Fiesta Club breakfast service was good. Variety at its good. KRYSTAL at the reception she was amazing. FRANCISCO from bellman he was full of charm and kindness. PAMELA from telephone operator always speaking trough the phone with a smile (i could hear it!) These 3 were the only who had a genuine guest service attitude! ;) -1 I had no personalized treat at the check in process, I got dinner outside the hotel since the waiters at Los Almendros did not offered me their restaurant to catch me and dinner inside the hotel. I did not use their spa due the lack of interest from the receptionist at spa with me to book an aromatherapy reflexology massage. :( -1 The air conditioning vents with mold in poor condition. The water from the toilet and rainshower with a bronze colour (according to reception there was a problem and the hotel ran out of electricity) which I understand that the hotel cannot prevent such electricity anomalies. After the experience I had, I was upgraded to a suite on the executive floor with access to breakfast at the Fiesta Club, and there was no call back about how I was or my stay at least, probabbly I expected the same level of energy from the first time I visited the hotel. My travel expectation was 5 stars, I know that I am a demanding traveler who is always looking for a pleasant stay. For last I must type Thank you to Federico Rubido who emailed me by Booking dot com who offered his genuine apologies. I might come back.…
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Room Tip: Ask for rooms facing the sunset.
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2 Helpful votes
Helpful
Hi, Avoid the pool facing rooms, there’s a very noisy compressor. The hotel is ok, a bit old. Staff is mostly nice. After 5 days we‘re still waiting for a refund of our 200$ déposit. I have been calling the hotel twice and been put on hold as many times… very unprofessional, I sent a claim to my bank…
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Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Federico Rubido, Director General at Fiesta Americana Merida
Responded Feb 18, 2022
Dear Chris, First of all, we offer you our most sincere apologies for this misunderstanding on your reimbursement and the inconvenience generated for this. As our Front Desk supervisor mentioned by e-mail, we have already released the money. Your bank will proceed to return it to you now. Please feel free to contact us in case that you need additional information or any proof of the money's release. We reiterate to you our commitment of quality and continuous improvement in our services and attention. We look forward to having you back at this, your place in Merida. With our best regards, Federico Rubido Managing Director FIESTA AMERICANA MERIDA
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+1
We left hotel today and won’t be back ever again. It was dirty, dusty, absolutely miserable what they are doing to save on single peso. We slept on improvised mattress!!! Instead of a mattress pad they’ve put two feather duvets attached with something improvised to hold on to the whole “ bed structure”. We lost any sleep wondering why we have to struggle to change position. Photos attached: mattress ” structure”, cracks in the walls, how much they charge for coffee $ 😹, how much for the bottled water if you wish coffee and today’s price list for this “luxury”. From $7,000 mxp to $27,000 mxp. Oh well, they forgot I was there to celebrate my birthday, they lied to us about room orientation but they are SORRY!!!! I’ve booked two months in advance, but they’re responses are just oblivious. They don’t even ask guests to wear masks, no one cares. Large groups of people screaming yelling no masks anywhere including tiny elevators. Do the research how many’s times General Manager had to apologize here rather then to do something. Showering guests with apologies while charging us like it’s a real hotel. Please review attached photos. P.S. pool tiles are falling apart covered in black mold.…
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Room Tip: Whatever you ask for you won’t get it. They just can’t do it right, I live in Merida.
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3 Helpful votes
Helpful
Response from Federico Rubido, Director General at Fiesta Americana Merida
Responded Dec 27, 2021
Dear Guest, We will appreciate you to contact us by e-mail or telephone, in order to be able to give proper follow up to your report. It is necessary for us to have the necessary information such as your full name, room number, etc., to identify you and the room in which you were lodged to clear and correct such deficiencies. We reiterate to you our firm commitment of quality and continuous improvement in all our services and facilities. With our best regards, Federico Rubido Managing Director FIESTA AMERICANA MERIDA gshfamd@posadas.com Telephone: (999)9421111
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Loud music playing until 4am on a tuesday staff did nothing had to leave at 5 to catch a flight. The hotel was clean and rooms were good. The staff was ok. Good location but not a good idea to put people on a side where there are bars open all night.
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Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Federico Rubido, Director General at Fiesta Americana Merida
Responded Dec 17, 2021
Dear guest, First of all, we offer you our most sincere apologies for the inconvenience that you had because the external noise of your room that did not allow you to rest. We will be pending of this issues, by making more night tours to detect this kind of inconvenience, since we do not have bars in front of or near the hotel, so it was an atypical situation. We reiterate to you our apologies as well as our firm commitment of quality and continuous improvement in all our services. We look forward to having a new opportunity to serve you and offer you a pleasant stay. With our best regards, Federico Rubido Managing Director FIESTA AMERICANA MERIDA
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The service was terrible, toilet didn’t work at all, shampoo containers as well, the phone device wasn’t working either. Everything seemed old and with lack of service. Spoke with the manager and did little to make service better.
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Date of stay: December 2021Trip type: Traveled solo
Helpful
Response from Federico Rubido, Director General at Fiesta Americana Merida
Responded Dec 17, 2021
Dear guest, We regret this bad experience that you had during your recent stay with us. For this reason, we apologize to you and reiterate our commitment of improvement and correct these deficiencies in our services. It will be a pleasure to have a new opportunity to serve you and make your stay an comfortable and enjoyable one, just contact us before your arrival to welcome you. With our best regards, Federico Rubido Managing Director FIESTA AMERICANA MERIDA
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PRICE RANGE
$108 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana merida hotel merida, merida fiesta americana
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
350
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Claim Your Listing Frequently Asked Questions about Fiesta Americana Merida
Which popular attractions are close to Fiesta Americana Merida?
Nearby attractions include Casa Museo Montes Molina (0.2 miles), Paseo de Montejo (0.1 miles), and Monumento a la Patria (0.3 miles).
What are some of the property amenities at Fiesta Americana Merida?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Fiesta Americana Merida?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Fiesta Americana Merida?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fiesta Americana Merida?
Yes, free parking is available to guests.
What are some restaurants close to Fiesta Americana Merida?
Conveniently located restaurants include Kuuk, La Pigua Merida, and Spasso Cucina Italiana.
Are there opportunities to exercise at Fiesta Americana Merida?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Fiesta Americana Merida have airport transportation?
Yes, Fiesta Americana Merida offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fiesta Americana Merida?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Americana Merida offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fiesta Americana Merida?
The staff speaks multiple languages, including English and Spanish.