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Hotel Meson de la Luna

Hotels.com$51*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hotel Meson de la Luna
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46 Reviews from our TripAdvisor Community

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Showing 16: English reviews
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Reviewed March 19, 2017 via mobile

Staid there for one night , price was average for the area. Installations are nice and with a very good location in Merida. The staff has terrible attitude and zero customer service vocation. The front desk staff (worst ever)(morning shift of 3/19/2017) would not give us an extra towel and only gave us 1 room key (would not give a...

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Helpful?
Thank Mario R
Meson D, Director General at Hotel Meson de la Luna, responded to this review
Google Translation

Gracias por su tiempo para escribirnos sobre las cosas que podemos mejorar, los comentarios son bienvenidos y lamentamos la mala...

Milan, Italy
Reviewed October 15, 2016

I was here for business and spent 3 nights. rating is proportional to rates that are low but you get very basic service, however Hotel is clean, bed confortable and wifi works. Air condition was impossible to use because of the noise it generates.

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Helpful?
Thank Carcentina
Meson D, Director General at Hotel Meson de la Luna, responded to this review

Hello Mr, thank you for your comments to go on improving.

Central Mexico and Gulf Coast, Mexico
Reviewed September 12, 2016

Very clean, nice size even with a king bed, balcony, excellent breakfast. Very good location to Star Medica and the mall. We have use it about 3 times and has been always pleasant. It is not downtown but we feel safer in this area, which is around in a good residential.

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Helpful?
Thank Sasha369
Meson D, Gerente at Hotel Meson de la Luna, responded to this review
Google Translation

Nos da gusto que se sienta satisfecho con nuestros servicios, lo esperamos de nueva cuenta con nosotros. Saludos cordiales.

Pompano Beach
Reviewed July 6, 2016 via mobile

So here I am on a business trip, it's Wednesday night and they have a live band at the restaurant downstairs. I am on the last floor (5) and the music it's so freaking loud!!!! Very disrespectful for the guests!!!!I can't believe they have a live band late at night

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Helpful?
Thank Wagner Marques S
Meson D, Gerente at Hotel Meson de la Luna, responded to this review
Google Translation

Hola Sr Wagner, una disculpa por las molestias en su estancia con nosotros. Es correcto, los días Miercoles tenemos el...

Reviewed July 2, 2016 via mobile

The other reviews of this hotel are right on. That is, the hotel is located in front of a hospital, and the shopping center, but otherwise is far from anything of interest in Merida. The first crucial point we are more than confused why this hotel calls itself a bed-and-breakfast. It is a hotel, and nothing more, nothing less. Breakfast...

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Helpful?
Thank A. Townsend P
Meson D, Gerente at Hotel Meson de la Luna, responded to this review
Google Translation

Lamentamos los inconvenientes en su estancia Sr Townsend. Agradecemos su comentarios para mejorar todos los días. La retroalimentación de nuestros...

Belize City, Belize
Reviewed October 20, 2015

I operated my ACL & Meniscus at Merida's most recommended Hospital, Star Medica. Hotel Meson de Luna is directly in front, just a 3 minute walk on a non-busy street. That is the main reason I stayed here. You will save a lot on Taxi fare alone. The Alta Brisa Mall is also a 5 minute walk from the hotel...

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Helpful?
1Thank Santino C
Meson D, Director Comercial at Hotel Meson de la Luna, responded to this review

Thank you Santino, we appreciate your comments. We hope you back

Mexico
Reviewed July 14, 2015 via mobile

Needed a place to stay to look after someone in the hospital. Ideal for that purpose as it is right in front of Starmedica. All the staff are really helpfull both at the front desk and at the restaurant. Price was very accessible. They are building new rooms so make sure you don't get a room facing a wall. Breakfast...

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Helpful?
Thank acamacho1970
Meson D, Director Comercial at Hotel Meson de la Luna, responded to this review

Thank you , we appreciate your comments. we are working to improve the quality of food. We hope you back. Best regards

Cancun, Mexico
Reviewed June 11, 2015

Not a resort, but a nice little spot for business trips. The service is great and the rooms are spacious and nice. Located just across the street of a big shopping mall, several restaurants and a bus station.

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Helpful?
Thank noneban
Meson D, Director Comercial at Hotel Meson de la Luna, responded to this review

Hello Noneban, thank you for your comments. We hope to have you back at the hotel. Kind regards.

Greensboro, North Carolina
Reviewed May 26, 2015

I stayed here on multiple occasions for weeks at a time. It is next door to a mall, which has many dining options, across the street from a hospital, and there is a great juice bar next door. The staff was very friendly to me and helped me with my Spanish. There is a restaurant on the first floor, which...

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Helpful?
Thank kbogler
Meson D, Director Comercial at Hotel Meson de la Luna, responded to this review

We are pleased with comments such as yours. We wait for you back to Merida. We are glad that our location and service are good for you. we are at your service. Best regards.

Mexico City, Mexico
Reviewed May 21, 2015

Simple hotel right on Altabrisa. Affordable, rooms are basic and clean, The breakfast is "world class" too bad they are not open for lunch or dinner, but plenty of choices nearby the property Parking lot was cramped since they fixing the exit. The staff is 5 stars! friendly, knowledgeable and they will go out of their way to help you....

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Helpful?
1Thank armnd
Meson D, Director Comercial at Hotel Meson de la Luna, responded to this review
Google Translation

Buenas tardes, ya contamos con restaurante abierto hasta las 12 de la noche, junto con el bar Apolo que abre...

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34 photos of this hotel

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service

Additional Information about Hotel Meson de la Luna

Address: Calle 7 Y 15 | Fracc. Altabrisa, Merida 97133, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $56 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Meson de la Luna 3.5*
Number of rooms: 41
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Meson de la Luna staff and other travelers.
1 question
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Questions? Get answers from Hotel Meson de la Luna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We like the new constructed rooms”
Sasha369, Sep 12, 2016 | Read review
“Higher floors might be a bit quieter. Not sure if windows are double-glazed. North side would have less direct sunlight (better in a warm climate).”
as852, Dec 30, 2014 | Read review
“We were on the first floor front, and had no problems, the back may have had construction issues, but they didn't bother us.”
naturescape, Sep 7, 2014 | Read review
“would advise 3 or 4th floor minor street noise...”
CorinneA751, Jan 29, 2014 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$51* /night
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Travelocity$56
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Prices are for 1 room, 2 adults
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