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Isla Mujeres Palace

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Traveler (1503)
Room & Suite (355)
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Overview
  • Excellent76%
  • Very good17%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“resort credit”(71 reviews)
“chef's dinner”(49 reviews)
“small resort”(79 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
Additional information
Offers from Isla Mujeres Palace
Special Offer: Package Deal
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Offers from Isla Mujeres Palace
Special Offer: Package Deal
Hotel deals
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Rooms
Sep 3Sep 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,404)
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1,211 results
Traveler rating
892
214
66
25
14
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892
214
66
25
14
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All reviewsresort creditchef's dinnersmall resortconcierge roomrent a golf cartbreakfast and lunch buffetsromantic dinner on the beachpool barnew chefswimming with the dolphinsmayan coffeeall inclusive resortparty boatcouples massageturtle farmspa servicessea grass
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1 - 5 of 1,211 reviews
Reviewed yesterday via mobile

Love beaches , clean water,beautiful small street. Island vibe :) I would love to come back . A lot of small restaurant and stores. You can rent golf cart and travel over the island. I think it was $60 for 24h.

Thank Malgorzata O
Reviewed yesterday via mobile

Total scam ! Buyers beware! Watch out for these guys ! All that glitters is not gold !! The only job they have is scamming people ! They are located across from the ferry near the golf cart place !! Isla mujeres

Thank Russ Lynn W
Reviewed 3 days ago

We had an amazing experience. The hotel is beautiful, small, cozy.... The service is fenomenal. The food is unbelievable. ABSOLUTELY RECOMMENDED! The rooms are very clean and confortable. The staff is extremely friendly, they go above and beyond to provide and excellent service. Macedonio, Pedro,...More

Thank Mariela R
Reviewed 3 days ago via mobile

What can I say that hasn't already been said about this hotel! From the moment we arrived to the minute we left we were treated exceptionally, the attention to detail and customer service was impeccable. We were greeted with glasses of sparkling wine and a...More

Thank Jamie W
Reviewed 3 days ago via mobile

We are members of Palace Resorts. We have visited many palace resorts in the past and have been beyond satisfied. Unfortunately Isla Mujeres Palace was VERY disappointing. Our first afternoon at the palace, the power went out (including AC and water). There were no storms...More

1  Thank Haley W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Wheelchair access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
$338 - $727 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Isla Mujeres
#1 On the Beach Hotel in Isla Mujeres
#1 Top resorts Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$338 - $727 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Isla Mujeres
#1 On the Beach Hotel in Isla Mujeres
#1 Top resorts Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (1503)
Room & Suite (355)
Pool & Beach (332)
Dining (202)
Amenities (53)
Business Center & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
Ask a question
tbridge71
August 8, 2018|
Answer
Response from GM_RivieraZone | Property representative |
Dear tbridge71, wow! you are almost here, please note that taxi fare may change, since there are different companies at the airport that provide the service, you can choose the one of your preference or you can book your... More
0
Votes
Google Translation
LuisinItalia
August 8, 2018|
Answer
Response from GM_RivieraZone | Property representative |
Certainly dear LuisinItalia, Please be so kind as to read your private messages, I can provide you the e-mail address of our Palace Vacation Planners, you can book your spa services and excursions from 30 to 12 days prior... More
0
Votes
Google Translation
LuisinItalia
August 6, 2018|
AnswerShow all 2 answers
Response from GM_RivieraZone | Property representative |
Dear LuisinItalia, Thank you so much for contacting us, it will be a pleasure to host you. We kindly invite you to download our incredible app "Palace Resorts". It can be found directly at the market store for your Android... More
0
Votes
Google Translation
Room Tips
"Ocean front"
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"3rd floor rooms provide the best view of the beach, pool and Cancun in the distance"
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"Ocean view is the way to go."
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"Room 120 is a pool view room with a tiny speck of an ocean view. It is across the hall from the gym"
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