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Ixchel Beach Hotel

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Miguel Hidalgo Street North Beach, Center, Isla Mujeres 77400 Mexico
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Official Hotel
$113
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$129
$99
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Free cancellation until 08/17/20
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Free cancellation until 08/21/20
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Traveler (1684)
Room & Suite (487)
Pool & Beach (345)

About

#4 of 48 hotels in Isla Mujeres
Location
Cleanliness
Service
Value
Travelers' Choice
Among the best hotels in Isla Mujeres, visit Ixchel Beach Hotel, a two wing, two phase condotel complex with 117 rooms in Isla Mujeres. East Wing (Phase One) with 48 rooms, 5 stories and opened in June 2006; West Wing (Phase Two) with 69 rooms, 6 stories and opened in August 2007. Both properties (see Accomodation Remark below) are designed in Mexican casual and modern stylish buildings located at the beautiful North Beach on the colorful island of Isla Mujeres (Women Island).Ixchel for the Mayans was the Goddess of love, fertility and the moon. Walking a few steps from downtown of this friendly island and facing the most beautiful white sand & powder touch beaches of Isla Mujeres, in the Yucatan Peninsula and the Mexican Caribbean, our Isla Mujeres hotel offers warm personable service in an upscale, intimate island experience perfect for families and romantics.If you want a great escape to a Isla Mujeres hotel, our hotel is ideal for the relaxing weekend getaway or a romantic honeymoon retreat. Treat yourself to all of the luxury that our Ixchel Hotel in Isla Mujeres has to offer and enjoy the surrounding areas, activities and beauty.Premier in Isla Mujeres hotels, the Ixchel Beach Hotel offers luxurious amenities, outstanding service and a tranquil atmosphere to completely relax and enjoy your Mexican vacation. You won't find a more beautiful or more convenient location to soak in the sun and experience this amazing island of Isla Mujeres.If you are looking among hotels in Isla Mujeres, look no further than the Ixchel Beach Hotel. You won't be disappointed. You, the guest, are our number one priority and your comfort and enjoyment during your vacations in Mexico and lodging experience are our primary concern. We will do everything we can to make your stay nothing short of spectacular.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Taxi service
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Snack bar
Poolside bar
Snorkeling
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
115Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
1,860Reviews129Q+A100Room tips

Reviews

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Popular mentions
Danny wrote a review Yesterday
Aspen, Colorado10 contributions
I chose Ixchel Beach hotel because of its location, but I’ll definitely be going back because of the quality of staff that work there. From the moment I checked in with Martha until the moment I ran to catch the ferry, I felt extremely taken care of. Tony at the front desk was also excited to help me during my stay by getting the gym opened up whenever I wanted to work out. The property is beautiful and even if you’re in a standard room you may have an excellent view of the ocean. At breakfast every morning, Chepo greeted me with a smile. Sandra manages an amazingly friendly staff at Kalak’s, the breakfast/lunch/dinner place in the hotel. Joel and Charly also took great care of me throughout the week. I had some special requests for breakfast and they made it happen. The front desk attendants at the other tower where I stayed, Juan, James, and Luis, were so helpful and also willing to practice my Spanish with me. I was so happy with my stay. Everyone at the hotel made it a truly memorable birthday trip! Thank you and I hope to go back soon! Try to book the hotel through their website as they often run promotions you won’t find through third party sites.
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Date of stay: August 2020Trip type: Traveled solo
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Kristin S wrote a review Aug 1
15 contributions1 helpful vote
This was our 3rd stay at Ixchel Beach Hotel. We had a one bedroom suite which was impeccably cleaned daily by Sandra. All of the staff go out of their way to make sure you have everything you need to be comfortable. A huge shout out to Eloy for his friendly and efficient service at the pool and bar. We had an amazing time as always. We'll be back soon!!!
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Customer Service, Otro at Ixchel Beach Hotel
Responded 1 week ago
Dear Kristin S, your comments are highly appreciated. It was a great honor had the opportunity to welcoming you and positive reviews like yours reinforce our mission to provide the best experience for our Guests. Thank you for choosing us as your host!
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ScubaDiego wrote a review Jul 2020
San Diego, California10 contributions1 helpful vote
We never want to hang out in our room as we are very active people! Well, we got the penthouse room with a hot tub on the top level and had the most amazing 270+ degree view of the Island. We basically only left for meals, sooo much fun gophering! You could people/boat watch all day! And it was hot AF I’m July so we chilled in the jacuzzi with no heat! And... they gave us a super late checkout which was super nice of them! Will be back!
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Customer Service, Otro at Ixchel Beach Hotel
Responded 2 weeks ago
Dear ScubaDiego, it was a great honor being part of your vacations and many thank for sharing your experience. We would love to see you again!
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Danielle M wrote a review Jul 2020
1 contribution1 helpful vote
I would highly recommend this hotel. We stayed in one of the rooftop suites and had the absolute best time! The room was beautiful, plenty of space, comfortable beds, amazing patios, a kitchen, and phenomenal cleaning services. The staff were wonderful, they were able to cook food separately to accommodate allergies, they bought foods that they were out of to make sure we could order them the next day, and they were so attentive to us. Plus, everyone always had a smile, which made it feel homey. Right on a beautiful white sand beach with unbeatable sunsets and unmatched service... what more could we ask for? We will definitely be back. I specifically want to thank Joel, Chepo, Idania, Pablo, and Mauricio for making this trip so special. We know this are strange times and the staff took every precaution to keep us safe and were extremely diligent about health, safety, and cleanliness being of the utmost importance.
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Date of stay: June 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from Customer Service, Otro at Ixchel Beach Hotel
Responded 2 weeks ago
Greetings DanielleMc23, thank you very much for took some of your valuable time to share your experience and you will always find us awaiting for a new opportunity to have you back. Our best wishes!
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Michelle R. wrote a review Apr 2020
Burlington, New Jersey1 contribution2 helpful votes
My husband and I were going to spend 4 nights at Ixchel but because of COVID19 we had to cancel. When we called to cancel, it was very easy to do so with the 1-800 number. Then we were told to contact customer service through email regarding the refund. We contacted them and received a very quick response back from Daniel Fernandez. A few email exchanges happened and we even got a phone call from Daniel because of some confusion we had. Daniel was extremely nice and handled our situation right away. Because of the great customer service, my husband and I will definitely be booking with Ixchel again after the COVID19 situation settles. We were extremely pleased with Daniel and how he helped us. We definitely recommend Ixchel based solely on our customer service experience that we had.
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Date of stay: April 2020
Service
2 Helpful votes
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Response from Customer Service, Otro at Ixchel Beach Hotel
Responded 2 weeks ago
Dear michellerU7198VV, thank you very much for your comments. The most valuable reward that we can achieve is to realize that our Guests back Home with beautiful vacation memories and will be an honor to host you back on another time. All the best!
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PRICE RANGE
$124 - $278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ixchel beach hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooIsla Mujeres
NUMBER OF ROOMS
100
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Frequently Asked Questions about Ixchel Beach Hotel
Which popular attractions are close to Ixchel Beach Hotel?
Nearby attractions include Playa Norte (0.06 miles), Golf Carts Indios (0.2 miles), and Tiny's Bar (0.3 miles).
What are some of the property amenities at Ixchel Beach Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ixchel Beach Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ixchel Beach Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ixchel Beach Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Ixchel Beach Hotel?
Conveniently located restaurants include Guru Beach Club & Restaurant by Lotus, Pizza & a...More, and Los Tacos de Humo.
Are there opportunities to exercise at Ixchel Beach Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Ixchel Beach Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Ixchel Beach Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Ixchel Beach Hotel?
Many travelers enjoy visiting Hacienda Mundaca (3.2 miles).
Does Ixchel Beach Hotel have any great views?
Yes, guests often enjoy the harbor view available here.