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Hotel Sueno Maya

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32 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Vanlose, Denmark
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

The third room we got was very nice with a sea view. Ask for room 16. The first room we got was a big one with three double beds. The room smelled really bad - especially the bathroom. Like something was very wrong with the sewer. The second room was small with a balcony facing a construction site. The aircondition... More 

Helpful?
Thank Camilla K
Tel Aviv District, Israel
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed June 18, 2016 via mobile

Big clean rooms Great wifi , flat screen TV Friendly staff Great location Beach view Large comfortable beds Good aircondition Suitable price Closet for clothes, coffee machine , refrigerator and all u need I really enjoyed this place ! Recommended

Helpful?
Thank michellekny
Brampton, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed May 17, 2016

I stayed here for about a week and a half with my family. The beds were very good quality, the rooms are average. You get what you need. My room had a mini fridge, a proper bathroom and a tv. It's good if you're just going to be sleeping there and nothing more. One thing I noticed is, that if... More 

Helpful?
Thank sebastianszy
Balgonie, Canada
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 8, 2016

If you're looking for a clean, budget friendly place to stay on Isla near to downtown and Playa Norte then Hotel Sueno Maya fits the bill. Clean & spacious with older furnishings. Don't expect 5star fancy. Would stay here again.

Helpful?
1 Thank HLMatt
Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 29, 2016

if you are looking for an all inclusive luxury property, this hotel is not for you. But, if you are looking for a safe, clean, budget Mexican hotel, Hotel Sueno Maya may be perfect for you. There are 18 rooms on three floors, some with kitchenettes. If you have mobility issues ask for a room on the first floor. We... More 

Helpful?
Thank BNGann
Chicago, Illinois
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 17, 2016

First off, I had talked with owners on several occasions. They had told me the day before , I would have a top floor room with a full kitchenette and a king size bed. When I arrived they acted like the money on the reservation was wrong , they wanted Pesos, when in fact they sent me an email saying... More 

Helpful?
Thank Sharpie252
Rose F, Gerente at Hotel Sueno Maya, responded to this review

I apoligize, I was checking your rasarvation by expedia and you booked an standar room, with no kitchen, no fridge, no dishes, but we gave you one of the larger rooms, we were waiting for you for let us install the kitchenette but you never allow us to get into your, for the bad smelling, I'm sorry, we tried to... More 

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2 reviews
5 of 5 stars Reviewed November 18, 2015 via mobile

The view is spectacular the service is excellent nice reception family run very very nice rooms quiet and beside ocean .., 5 stars on this perfect stay!!!!! Better than all the others !!!!! I HIGHLY RECOGMEND THIS HOTEL ... They are very informative and helpful about island and i came to love this family truley

Helpful?
Thank Dodie G
Boston, Massachusetts
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 24, 2015

The hotel is clean and spacious.AC worked perfectly. It was a couple blocks away from Isla Mujeres Municipal center and a great basketball court nearby. It was within walking distance to our gold cart rental place. It is also near a busy foot traffic street during the night time. Also close proximity near the beach.

Helpful?
1 Thank Chuck T
mypinksoul, Gerente at Hotel Sueno Maya, responded to this review

We really appreciate that you enjoyed your stay with us, and especially you enjoyed Isla Mujeres. More 

new jersey
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 30, 2015

Check in was 3:00 pm but the room wasn't ready till 4:00. They wouldn't allow us to prepay online, so they could play the exchange rate game. We had a room with a kitchenette, which was a great surprise. Everything about the room was ok ,except the shower head, no pressure. It had to be something with the shower head,... More 

Helpful?
3 Thank mario_purcell
Vancouver, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed January 22, 2015

We arrived at our room to see the door deliberately left open. We went out for the night and returned to discover that the key did not open the door. The front desk was closed, the streets were empty, and we had no way of contacting anyone. While the ease of which I broke in through the window was a... More 

Helpful?
3 Thank Mr G
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Hotel Sueno Maya

Address: Av. Fco. I. Madero Lt. 12 Mza. 24 Col. Centro, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $30 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Sueno Maya 2*
Number of rooms: 11
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