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WorldMark Isla Mujeres

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WorldMark Isla Mujeres
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198 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Las Vegas, Nevada
Reviewed 2 weeks ago via mobile

Love the resort. Its quiet and staff very friendly and accommodating. Only down side the gorgeous pool is too cold to swim in it. It is not heated. And no hot tub. The rooms are clean and comfortable. We have stayed in the studio and the one bedroom with a kitchen. It is close to the large grocery store, walking...

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Thank snre777
Malad City, Idaho
Reviewed 3 weeks ago via mobile

The resort is very nice and well kept. Everyone working here is polite and accommodating. It is out of the way and renting a golf cart seems almost necessary. Only complaint we had was there were only 10 pool loungers. Several times we turned around because there were no places to sit. I guess we could have sat at the...

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Thank Lyn D
Cape Girardeau, Missouri
Reviewed September 28, 2016 via mobile

1. It was my husband's birthday when we arrived. The day before I communicated this to Jaime (front desk staff). There was a birthday cake waiting in our room when we arrived. We've stayed at the Ritz Carlton before for our anniversary and they forgot to put the sparkling cider and chocolate strawberries that my husband paid. This was free...

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1Thank inokayi
Los Angeles, California
Reviewed September 19, 2016 via mobile

The staff were great. Even if the location is not beach front, the pool is amazing. It is kept heated and it is huge. The bonus is that it has a swim up bar. The rooms and comfortable with upstairs for the 1 BR deluxe. It has 2 baths. The studio was fine too, 2 double beds and a sofa...

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1Thank Bacong C
Martha O, General Manager at WorldMark Isla Mujeres, responded to this review

Thank you so much for sharing this feedback, . We appreciate that you took the time to share your experience with us. we are glad to hear your family enjoyed the pool and our comfortable rooms. Again thank you for reaching out and we look forward to your next visit

Kalgoorlie, Western Australia, Australia
Reviewed September 10, 2016 via mobile

Arrived and asked the cab driver to take as to the Wyndham...got blank stares...tip is ask for the World Mark...once we got here it came together beautifully great staff and beautiful gardens, peace and quite.. Big pool swim up bar.. Very lay back and relaxed..room was clean and fresh and AC is lovely and cool. Staff are great at assisting...

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1Thank Ken J
Reviewed August 20, 2016 via mobile

Even though we didn't have a kitchen, we enjoyed this location very much. The food locally was reasonable enough where you could eat out everyday. The staff was great, the grounds are beautiful! The kids loved it, especially getting around town in the golf carts. We will definitely be back.

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1Thank Jack S
Martha O, General Manager at WorldMark Isla Mujeres, responded to this review

Thank you so much for sharing this feedback. We appreciate that you took the time to share your experience with us. We are so glad that your family enjoyed the resort and the island. We are looking forward to seeing you soon

Las Vegas, Nevada
Reviewed July 26, 2016

My husband and I spent two weeks at this property. The staff was amazing! They were genuinely friendly, helpful, and accommodating. The property itself is very well maintained. The pool is the largest I have ever seen. We will definitely be returning.

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5Thank MattandTerry
Martha O, General Manager at WorldMark Isla Mujeres, responded to this review

Thank you, for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. Again, thank you for reaching out and we look forward to your next visit.

Colorado Springs, Colorado
Reviewed June 27, 2016

My family recently stayed for 2 nights. We had a 2-story unit (the entire upstairs was the master suite - HUGE!) and we had a kitchen, living room and bathroom downstairs. Our kids slept on the pull-out sleeper sofa and when I asked for sheets for it, housekeeping came and made the bed up for us. We had our own...

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1Thank CandKinCO
Martha O, General Manager at WorldMark Isla Mujeres, responded to this review

Good Morning Thank you, for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay and the room was comfortable for your family again thank you for reaching out and we look forward to your next visit. Martha Ojeda

Portland, Oregon
Reviewed May 29, 2016

My boyfriend and I just returned from an 8-day stay here, and absolutely loved it. The resort was very calm and relaxing, immaculately clean, and very comfortable. The staff was incredibly friendly and brought us anything we needed (including dish soap, a sponge, and extra towels) as soon as we asked for it. We really appreciated that they let us...

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3Thank mckenz18
Martha O, General Manager at WorldMark Isla Mujeres, responded to this review

Good morning, I'm so happy to hear that you enjoyed your vacation with us. Thank you for your feedback. We appreciate the time you took to write us. We are going to improve the shower temperature and we apologize for the inconvenience. Again, thank you for reaching out and we look forward to your next visit. Martha Ojeda.

Long Beach, California
Reviewed May 2, 2016

We are at the end of day four of our week-long stay on Islas Mujeres and at the WorldMark property. We are having a wonderful time. The rooms are large and comfortable. We are in a king with a sofa sleeper. We aren't in the room with a kitchen- I think there is only one on the property, but there...

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4Thank GrandBistro
Martha O, General Manager at WorldMark Isla Mujeres, responded to this review

Good Morning Thank you so much for sharing this feedback, . We appreciate that you took the time to share your experience with us. we have a wonderful rooms and very comfortable I am glad to know that you enjoyed it We hope to see you again soon.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Restaurant
  • Spa
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Escape to the secluded island of Isla Mujeres just a 20 minute ferry ride from Cancun. Relax in spacious suites with whirlpool tubs and enjoy the gorgeous views from balconies overlooking a tropical paradise. The resort offers marina access, an outdoor pool with swim-up bar and a children's pool, a restaurant and bar, golf cart rental, complimentary bicycle rental, 24 hour front desk, room service, laundry service, and a supervised children's activities program. ... more   less 

Additional Information about WorldMark Isla Mujeres

Address: Puerto de Abrigo | Laguna Macax, Isla Mujeres 77400, Mexico (Formerly Villa Vera Puerto Isla Mujeres)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $183 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — WorldMark Isla Mujeres 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Villa Vera Puerto Isla Mujeres Hotel Isla Mujeres
Hotel Vera Puerto Isla Mujeres
Resort Vera Puerto Isla Mujeres
Hotel Style:
#3 Top resorts Hotel in Isla Mujeres
#6 Spa Hotel in Isla Mujeres
#6 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travelers have asked, with answers from WorldMark Isla Mujeres staff and other travelers.
14 questions
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Vancouver
2 months ago
Sumner, Washington
5 months ago

See all questions (14)

Questions? Get answers from WorldMark Isla Mujeres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Loved the more private feeling of a room on the second floor.”
  • View from our living room with the doors wide open. Loved being on the far end of the second flo
  • Walking into this clean, cool room after a long day was idyllic!
 of 5 bubbles mckenz18, May 29, 2016 | Read review
“I don't think you could choose a bad room!”
  • View of the Pool/Grounds from our 3rd Floor Room
  • Private Outdoor Jetted Pool (air temperature, not hot spa)
 of 5 bubbles Heidi_Bylsma, Apr 28, 2016 | Read review
“Quiet, clean resort with friendly staff”
 of 5 bubbles marileh2016, Mar 6, 2016 | Read review
“I'd recommend a room on the first floor.”
 of 5 bubbles 369adriennew, Feb 24, 2016 | Read review
“I saw the King rooms and they have a hot tub in them. There is no Hot Tub at the pool. I think for the winter that would be nice.”
  • Bedroom with Teenager
  • Bathroom
  • Bedroom and Sitting Area
 of 5 bubbles 367jillk, Nov 1, 2015 | Read review
5 of 5
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