This was a perfect fit for us. We didn’t need the 7 different restaurant type of hotel like in Cancun. There is a restaurant or two always open and a main bar location. The food wasn’t fancy but there was plenty of variety which made it easy for all of us. We haven’t gone to their two restaurants because they take reservations up to 3pm and We always forgot while at the beach. The ceviche bar was nice, open from 1pm-6pm. The hotel had an event every evening which was really fun. Their local evening with the mariachi and Mexican dancers was fabulous! My kids were stunned by the fun& music. The hotel is super close to the Main Street. Walking distance of about 10 minutes. We did it with the kids and stroller. The beach is a winner. Really that’s the best reason to go to this hotel. It is shallow, beautiful, no crazy waves. Really gives the opportunity for parents to relax. If you have extra room in your bag bring the snorkel. The kids club offers sand toys as well. Nothin much to do in the club besides that. Staff is great. The hotel provides kayaks and peddle boards which was fun. They have beach seating and plenty. You can ask for an additional umbrella if you need it and sit first line to the water next to the children. You can rent golf carts for an additional charge. It is really worth taking it once to drive around the Isla. The hotel isn’t huge like the ones we were in at Cancun so everything is so much easier and calm. No lines and no stress. Really great! The reason I gave the 4 stars is because we stayed close to the elevator. Don’t do that mistake ever! The noise from the elevator is horrible really and you should check that upon checkin. We were lucky we had our white noise machine for the kids. Rooms are very small on the 7th floor and the two beds provided are double size and not queen so take that in consideration.

I don't even know where to start. We traveled as two couples for a week, stayed in the ocean front villas. From the moment we crossed the bridge we were hooked. Front desk staff were so welcoming and we were given ice cold cervesas upon arrival. We were not pressured at all about vacation club as we simply said we were not interested, never asked again. They also did Covid testing at the resort daily, $38 US for antigen testing with results emailed that evening. Our rooms were quite large, nicely decorated and the fridge was stocked with beer, water, soft drinks and snacks, everything restocked daily. Our view was absolutely amazing, looked out over the Kings Pool. Our housekeeper was Alex, he had our room cleaned and stocked daily, never any issue with anything missing. We only ate breakfast and lunch at the hotel per our choice so I can't comment on evening meals. Breakfast was good, areas always clean, staff super friendly. We did eat lunch inside a few times and that was also good, the made to order pasta was fabulous! Three times a week the Cevicharia was open in the afternoons...SO AMAZING!!! Otherwise we had burgers, nachos, wings and ribs, all very good. Our main waiter on the beach was Reuben, I can't say enough about this man. He never let out drinks get empty, he would see us coming in from the ocean and have our drinks waiting for us. Always a smile an his face, we even moved to be in his section 💕. Shout to Manny, Luis and Misa they were awesome as well we just didn't have them as much as Reuben. This was the first resort we've been to that we never spent any time at the pool. The ocean/beach area is so beautiful you don't want to be anywhere else. I can't say enough positive things about this place, we left a little piece of our hearts there and we can hardly wait to return, for the first time ever we are seriously thinking of becoming members.

Stayed in the ocean front villa,beach is beautiful and shallow,the resort service (workers) are truly amazing at making sure yur taking care of,the beach is open on the resort, 7/2/20 , they spray you down with a disinfectant and give u hand sanitizer through out, and ALL the staff wear their masks, only at 30% full (which is great) but the sunsets and sunrises are the BEST. Had a massage which was amazing,over all we would come back here for sure! For what we payed (8nights all inclusive with airfare and transportation to and from the airport and ferry for 2 people was only 2500.. not bad at all , if yur deciding where to go try Mia Reef... it's more quiet, layed back.. a true vacation