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Marina Paraiso

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136 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at Marina Paraiso several times and it's always spot on! Our past stay in September was super relaxing! The suite rooms are awesome and have all amenities just like home. The AC is powerful as I love it cold after a hot day in the sun. The bed and pillows so comfortable. The pool is clean, relaxing... More 

Helpful?
1 Thank Stacy D
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you once again for staying with us at Marina Paraiso. It is always a pleasure to have you as guests. We look forward to your visits!! Now, hurry back! Fondly, Tiffany More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Very friendly and accommodating staff. Arranged a whale shark trip for us at a great price. Drinks by the poolside were just what we needed after. Pool is beautiful! Mango Daiquiri was particularly good. Room very clean and AC worked perfectly. Beach is not close but only a short taxi/golf cart ride. Very nice to be away from he crowds... More 

Helpful?
Thank Charles S
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you so much for choosing Marina Paraiso for your family vacation on Isla Mujeres. We appreciate you taking the time to share your experience with other TripAdvisor travelers. We are glad you enjoyed your vacation and swam with the whale sharks. This whale shark season has been great for our many visitors. We hope to have you back again... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2016 via mobile

I am from Hawaii. I'm not into fake touristy places. This place is truly an authentic gem. Peaceful, fun, and friendly. The room was amazing! Clean and a great view. We did book the pacific suite and it was well work the views from both balconies. More than we expected for the reasonable price. The staff was great! We went... More 

Helpful?
1 Thank Justin F
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

As a fellow Islander, we appreciate your review of Marina Paraiso and Isla Mujeres! We are a small budget hotel, just out of town with a dive shop, marina, pools and a full service restaurant. We have found this to be very convenient and enjoyable especially for divers. Our staff loves to hear that their names made it into a... More 

Milano, Italia
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed August 17, 2016 via mobile

The rooms are nice, new and clean. The garden is beautiful and the swimming pool is perfect for chilling out, not for swimming because is not deep. The staff is polite and friendly. Breakfast, not included, is average and served very slowly. Unfortunately, the beach is 2/3 km far, you should rent a scooter or a car

Helpful?
Thank UltravioletXXX
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you for staying with us at Marina Paraiso. We are happy you enjoyed your vacation on the Island. Please consider staying with us on your next visit. My best regards, Tiffany Wareing More 

Calgary, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 14, 2016

We arrived at 10:am and were told we could not check in until 3:00, a bit problematic since we had gotten up at dawn and it was 98 degrees with 99 percent humidity and there were no indoor spaces where we could wait. Nonetheless, we sucked it up. These things happen. 3:00 came and went but no room. After pitching... More 

Helpful?
Thank NoPrincessButPicky
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Booking through a third party, you may not have been aware of check in and check out hours. We do apologize if this was the case. With check out at 11am and then housekeeping preparing a room for new guests, it is just impossible to have a 10am check in. Most hotels have posted times for check in. In the... More 

New Braunfels, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 6, 2016

It has been nearly forty years since my first visit to Isla Mujeres. During those four decades, Isla Mujeres has become a major tourist destination attracting more than two million visitors a year. The island, which is approximately five and one-half miles long and a half-mile wide has witnessed significant change. The dirt streets have been paved, a new ferry... More 

Helpful?
1 Thank doc-augustin
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Every time I am having a tough day, I am going to come to TripAdvisor and read your kind review. Thank you for feeling the way Brad and I do about Marina Paraiso. While I have only been here on the Island for 14 years, Brad has been here for almost 20 years he remembers the quieter older days but... More 

Peoria, Illinois
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 31, 2016

This was our first stay (early July, 2016) on Isla Mujeres and we loved it! Normally we go to Playa del Carmen to an AI but wanted to try island life. :) We selected Marina Parasio based on the reviews, the price point and the hotel offerings. Marina Paraiso delivered on our expectations. The room was clean, bed was comfortable... More 

Helpful?
1 Thank Believeinlivinglife
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you for choosing Marina Paraiso as your accommodations on your first visit to the Island! We are glad you enjoyed your room and our amenities. We too find our location perfect. Far enough away from the busyness of downtown but within walking distance to many neighboring businesses. The Island often makes quite an impression and many first timers come... More 

Santa Barbara, California
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 31, 2016 via mobile

I booked this hotel through a booking agency and ended up paying well above what the actual price was. Even at that price it was a nice place to stay. The site I booked from was deceitful stating ocean and marina view rooms which was not the case. I would have stayed elsewhere had I known that. I paid the... More 

Helpful?
Thank buza831
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you for your honest review. This helps us greatly with our management meetings and staff training. We do apologize for the lack of customer service, this is not acceptable. When using booking sites, we must adhere to their labels for each room. You can not customize the names so we do see where there could be some confusion. Being... More 

Murfreesboro, Tennessee, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 26, 2016

I own a home in on Isla Mujeres and it was occupied at the time of my visit. A friend and I stayed in Marina Paraiso. Honestly, I had no idea these rooms existed. They are so private, which is one of the things I truly loved about it. It's facing the street, but I can honestly say that I... More 

Helpful?
Thank Sonya C
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

We always greatly appreciate when local home owners and residents stay with us or recommend Marina Paraiso to their friends and family. Being such a small Island, the sense of community is huge among the foreign and local residents. Thank you for taking the time to post your experience. Anytime your place is rented, you are welcome at Marina Paraiso!... More 

Long Beach, California
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 25, 2016

This is a very nice hotel, and perfect if you are a scuba diver, as Paradise Divers is located at the hotel, and their boat picks you up from the hotel dock. The room was nice and clean, but the staff forgot to clean our room two days in a row. No big deal, but worth a mention. A ride... More 

Helpful?
Thank Jenn_Nomad
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you for choosing Marina Paraiso and Paradise Divers for your dive vacation. Being the only dive resort with everything including the boat onsite makes it very convenient. We do apologize for housekeeping and appreciate you letting us know. We will address this with our staff. It is our goal to have your experience be positive and memorable. We appreciate... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Conveniently located on the bay, Marina Paraiso Hotel on beautiful Isla Mujeres is less than a mile from the passenger ferry downtown. The only resort on Isla with a marina, a 22 room hotel, a licensed dive shop, Paradise Divers & a full service restaurant, Barlito. All rooms include A/C, wifi, satellite television, mini fridge, safe, patio or balcony, ceiling fan and daily maid service. Enjoy the views of the turquoise water from the infinity pool, the Club Islenos pool, the palapa bar or the deck dining. Marina Paraiso Hotel is truly paradise. ... more   less 

Additional Information about Marina Paraiso

Address: Av. Rueda Medina 491, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $59 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Marina Paraiso 3*
Number of rooms: 22
Reservation Options:
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