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Traveler (435)
Room & Suite (193)
Pool & Beach (101)
Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“small beach”(17 reviews)
“sea urchins”(10 reviews)
“golf cart”(47 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (396)
There are newer reviews for Hotel La Joya
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256 results
Traveler rating
189
50
13
3
1
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LanguageEnglish
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189
50
13
3
1
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All reviewssmall beachsea urchinsgolf cartround roomrocking chairsfamily roomprivate terracepunta surlove hotelquiet endevery morningsouth endsnorkel gearnice breakfastinfinity poolcontinental breakfastyogurt
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101 - 105 of 256 reviews
Reviewed February 11, 2016

Small boutique hotel with gracious accommodating staff. Great location on the south end of the island so need golf cart or taxi to go downtown - nice being away from the hustle bustle of the main town though. Most rooms have a private veranda -...More

Thank lovetogokc
Reviewed February 10, 2016

The hotel was so beautiful!! The room was clean and with a certain charm. The bathroom was cool! The bed was huge and with a fantastic view to wake up with and fall asleep in front of!! The breakfast was too light but we took...More

Review collected in partnership with this hotel
Thank JennyLondonParis
Reviewed February 7, 2016

We spent first 5 days in February at hotel La Joya, & were fortunate to experienced stupendous sunsets 4 of 5 evenings. Hotel looks directly West & sun sets over Cancun, about 10 miles away. Staff are all very friendly & accommodating, from carrying your...More

2  Thank Fussy-George
Reviewed January 24, 2016

Other people are mentioning the rooms need a little TLC and yes, flimsy shower curtain, a little paint chipping, but none of it bothered me at all. I had the most tremendous view as I ate my complimentary (or special ordered) breakfast on my private...More

2  Thank Katie P
Reviewed January 18, 2016

This is a small hotel right on the ocean. Our room was a 2 room suite w/ kitchen and a great view of the ocean. Isla is a very small island and you can be anywhere in ten minutes by golf cart. The staff was...More

1  Thank Gary L
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Beachfront
Room Service
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
$143 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$143 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (435)
Room & Suite (193)
Pool & Beach (101)
Dining (36)
Questions & Answers
Ask a question
maggieminn
March 17, 2018|
AnswerShow all 2 answers
Response from workfortrips | Reviewed this property |
We always use USA Transfers from airport to ferry. The drive pretty much skirts downtown Cancun. Not sure how to reassure them. Good luck!
1
Vote
Kerry M
December 3, 2017|
AnswerShow all 2 answers
Response from Stephanie S | Reviewed this property |
You can probably arrange for them to bring you coffee early in the mornings, they are very accommodating at the hotel. Or you can take your golf cart to the town area, lots of street cafes open early! You can get drinks and... More
0
Votes
Room Tips
"Osvaldo gave us a choice of rooms - if he recommends one by all means listen to him!"
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"Room #1 is amazing!"
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"I am partial to the rooms just above pool level. I think pool level would be kind of annoying, but anything..."
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"All rooms have great features and views!"
Read review
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