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Hotel La Joya

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Hotel La Joya
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274 Reviews from our TripAdvisor Community

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Showing 184: English reviews
brooklyn
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I left one of my favorite dresses by the pool and didn't discover it was missing until after I returned home. The head of housekeeping communicated with me and returned the dress to me. Above and beyond.

Helpful?
Thank aslamka
Edinburgh, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

What a beautifully relaxing place to spend the last two days of our family holiday in Mexico. As others have commented, this small hotel has amazing views over the blue waters of the Caribbean and the cabana style rooms are great - complete with spacious verandas for sunset gazing. It was a little too difficult to get a drink for... More 

Helpful?
Thank Rob c
Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just returned from a week of total relaxation at Hotel La Joya! The hotel is located on the south end of the island, away from main tourist area. We rented a golf cart which made traveling the island easy. We could enjoy an afternoon shopping and eating in Centro and return to the hotel and relax in their peaceful surroundings.... More 

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1 Thank 1AdventureLoverTexas
Paris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful and quite place in Isla Mujeres. We had a great time, the rooms are big, clean and perfect, the view from the pool is beautiful and the private beach is just perfect for swimming, snorkeling or kayaking. Highly recommanded.

Review collected in partnership with this hotel

Helpful?
Thank BUZZR23
Puebla, México
1 review
4 of 5 stars Reviewed 4 weeks ago

I must say that I/we are pleased with the reception in charge-Oswaldo, he called us while we were on our way to Isla Mujeres, while we were arriving Cancun and trying to locate the Puerto Sam. He gave us directions and waited for our arrival and even helped us ordered for dinner from a restaurant outside as their restaurant was... More 

Review collected in partnership with this hotel

Helpful?
Thank a_elaco
asheville, NC
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We checked into hotel La Joya after spending an entire week at a private house. We had a passport issue, and lost some vacation time so we were just trying to make the most of us stay and extend it. So we picked this hotel for one night. For the price, the hotel is really lovely. A few things to... More 

Helpful?
2 Thank MountainFoodie43
Austin, Texas
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 22, 2016

What a lovely, picturesque hotel, climbing down the hillside of the island all the way to the crystal clear Caribbean sea! We ate and drank and enjoyed everything they had to offer, the pool, snorkeling off the beach and complimentary kayaking! We were in the Family Room with our 2 grown children and everyone was comfortable and our views of... More 

Helpful?
1 Thank Susan M
Baltimore, Maryland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2016

We stayed for 5 nights over the 4th of July. Close to the southern end of the island, this was a beautiful little hideaway. The room was clean and comfortable, and the staff were delightful. I can't speak much to the breakfast that was included because we were out and about every day pretty early. We rented a golf cart... More 

Helpful?
2 Thank lbellamherst
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2016 via mobile

Oswaldo made our trip to Isla Mujeres a enjoyable one! On our arrival to the hotel The restaurant was closed for the evening But made sure we were taken care of with other near by options for dinner! Delivered us 4 cold beers to our room after a long day of travel! Also set us up with a golf cart... More 

Helpful?
1 Thank Travlersvoncolorado
Houston, Texas
1 review
4 of 5 stars Reviewed July 3, 2016

This place is more than a hotel, it is like a second temporary home. If you are looking for a place to stay in Isla Mujeres that has the best unobstructed views of the ocean side facing Cancun, and a place that has the best hospitality then this is the place for you. Most importantly, Hotel La Joya is managed... More 

Review collected in partnership with this hotel

Helpful?
Thank Saif K
Questions? Get answers from hotel staff and past guests. Ask a question

294 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Our hotel is the perfect place to escape from the world. We have 12 rooms all with spectacular views of the crystal clear blue waters that lie just steps below the hotel leading to our secluded beach. Each room is uniquely decorated and has a private terrace with a hammock where you can waste the afternoon away. Take advantage of our free breakfast and WiFi throughout the hotel. ... more   less 

Additional Information about Hotel La Joya

Address: Carretera al Garrafon Km. 5 | Punta Sur, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $141 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel La Joya 3*
Number of rooms: 12
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