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Hotel La Joya

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Hotel La Joya
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279 Reviews from our TripAdvisor Community

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Showing 188: English reviews
San Jose, California
1 review
Reviewed 1 week ago

The rooms, pool, ocean views, outdoor seating areas and direct access to a great private waterfront all make this a wonderful resort, but what really set it apart was the incredible dedication of the hotel manager Oswaldo and the rest of the friendly staff. During my stay I needed to receive a critical document from home in a very short... More 

Helpful?
Thank AnaA_broad
SF Bay Area
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

I hosted a yoga retreat last week at Hotel La Joya on Isla Mujeres. We booked the entire property (12 rooms) and stayed for 5 nights. We all loved it. I host retreats worldwide and have not only been coming to this island since 1980, but also lived here for 2 years -- this is a hidden gem. Part of... More 

Helpful?
1 Thank BellaSFBayArea
Level Contributor
5 reviews
3 hotel reviews
Reviewed October 22, 2016 via mobile

Hotel is simple and basic. Amazing sunsets, beautiful view and owner is nice and helpful. Food is bad and breakfast is pooooor (toast with jam... That all).. Served rather late (as from 8:30) Omelets cost extra and only when chef is in the area. Room is clean but super basic and towels are not changed every day. All in all,... More 

Helpful?
Thank ofer n
Gloucestershire, UK
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed September 9, 2016

Negatives- - Showers very low water pressure and cold half the time we were there - Not many places to eat within walking distance in the evening. The only ones were v. expensive - Breakfast not served till 8:30 which meant we missed it several days - Breakfast a bit boring after 2 weeks of the same thing. Would have... More 

Helpful?
Thank xseahorsex
brooklyn
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2016

I left one of my favorite dresses by the pool and didn't discover it was missing until after I returned home. The head of housekeeping communicated with me and returned the dress to me. Above and beyond.

Helpful?
Thank aslamka
Edinburgh, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed August 23, 2016

What a beautifully relaxing place to spend the last two days of our family holiday in Mexico. As others have commented, this small hotel has amazing views over the blue waters of the Caribbean and the cabana style rooms are great - complete with spacious verandas for sunset gazing. It was a little too difficult to get a drink for... More 

Helpful?
Thank Rob c
Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 22, 2016 via mobile

Just returned from a week of total relaxation at Hotel La Joya! The hotel is located on the south end of the island, away from main tourist area. We rented a golf cart which made traveling the island easy. We could enjoy an afternoon shopping and eating in Centro and return to the hotel and relax in their peaceful surroundings.... More 

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1 Thank 1AdventureLoverTexas
Paris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 16, 2016

Beautiful and quite place in Isla Mujeres. We had a great time, the rooms are big, clean and perfect, the view from the pool is beautiful and the private beach is just perfect for swimming, snorkeling or kayaking. Highly recommanded.

Review collected in partnership with this hotel

Helpful?
Thank BUZZR23
Puebla, México
1 review
Reviewed August 1, 2016

I must say that I/we are pleased with the reception in charge-Oswaldo, he called us while we were on our way to Isla Mujeres, while we were arriving Cancun and trying to locate the Puerto Sam. He gave us directions and waited for our arrival and even helped us ordered for dinner from a restaurant outside as their restaurant was... More 

Review collected in partnership with this hotel

Helpful?
Thank a_elaco
asheville, NC
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 1, 2016

We checked into hotel La Joya after spending an entire week at a private house. We had a passport issue, and lost some vacation time so we were just trying to make the most of us stay and extend it. So we picked this hotel for one night. For the price, the hotel is really lovely. A few things to... More 

Helpful?
2 Thank MountainFoodie43
Questions? Get answers from hotel staff and past guests. Ask a question

296 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Our hotel is the perfect place to escape from the world. We have 12 rooms all with spectacular views of the crystal clear blue waters that lie just steps below the hotel leading to our secluded beach. Each room is uniquely decorated and has a private terrace with a hammock where you can waste the afternoon away. Take advantage of our free breakfast and WiFi throughout the hotel. ... more   less 

Additional Information about Hotel La Joya

Address: Carretera al Garrafon Km. 5 | Punta Sur, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $153 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel La Joya 3*
Number of rooms: 12
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Hotel La Joya staff and other travelers.
7 questions
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Questions? Get answers from Hotel La Joya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you don't want to climb too many stairs ask for a room near the top.”
 of 5 bubbles AnaA_broad, 1 week ago | Read review
“Room 1 is good. Room 6 has a grassed area”
 of 5 bubbles xseahorsex, Sep 9, 2016 | Read review
“I think all the rooms have superb views and are pretty quiet.”
 of 5 bubbles robcC1671FK, Aug 23, 2016 | Read review
“double check whether your terrace is shared or private!”
  • view was good but fairly obstructed.
 of 5 bubbles MountainFoodie43, Aug 1, 2016 | Read review
“1 BR with kitchenette, it's lovely & spacious, high up on the property so there's a lot of steps down to the pool.”
 of 5 bubbles lbellamherst, Jul 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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