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Casa de los Suenos

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464 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

Casa de los Suenos is a small boutique hotel on the south end of Isla Mujeres with an incredible ambience and atmosphere. The hotel owners and their son provide very close oversight to everything that goes on, often jumping in to do anything they can to make a customer happy. The rooms are clean, comfortable and have breathtaking views from...

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Helpful?
Thank mjcot
Carlos A, Manager at Casa de los Suenos, responded to this review

Hello from isla! Thank you for your amazing review! We strive to deliver personal attention to all guests and friends of casa de los sueños. We will make sure our staff gets praised on your good comments, and Lulu and Maggie will get a treat. Hope to see you soon again! Mi casa es su casa Best, Carlos Marketing Manager

Reviewed 3 weeks ago via mobile

Imagine driving down a winding, treelined road on a tiny, beautiful island off the coast of Cancun. You're greeted by a warm smile as you pull up to a rustic Villa, only distinguished by a small sign: Parque de los Sueños. Just on the other side of an elaborate voyeur awaits the most idyllic view of the crystalline turquoise ocean....

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Helpful?
1Thank Rachel V
Carlos A, Manager at Casa de los Suenos, responded to this review

Hello from Isla! Thank you for your lovely review. We make our best effort to make you feel like home and provide a relaxing atmosphere for everyone. Wish to see you again at Casa de los Sueños and Parque de los Sueños. Mi casa es su casa. best, Carlos Marketing Manager

Chicago, Illinois
Reviewed December 9, 2016

Where do you get to have everything in life? Right here. The hotel is one of the most beautiful, relaxing places I have ever been to. You'll feel like you've just stepped into a Zen retreat with the most amazing views. The super friendly staff could not do enough for me and my wife. From dinner reservations, coffee brought to...

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Helpful?
1Thank Nick G
Carlos A, Director of Sales at Casa de los Suenos, responded to this review

Hello Nick! Thank you for your review! I'm glad that you enjoyed your stay at Casa de los Sueños. Our staff takes pride in making your experience a one of a kind, im happy to see this fulfilled. You will always have your place here. Remember, Mi Casa es su Casa =)

Richardson, Texas
Reviewed November 18, 2016

This place is amazing and beautiful as usual, but let's not forget the park it has now, plenty of fun for the kids and adults. Water slides, sky cycle that goes in a pool and a kids pool, while the adults enjoy the adult pool w swim up bar. They have a kids meal to enjoy also.

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Helpful?
Thank Buck4405
Carlos A, Director of Sales at Casa de los Suenos, responded to this review

Thank you for your review! I has been our mission to provide a family friendly atmosphere and fun for all, thats why we include the Park Access complimentary when staying in the hotel. While the kids play in the park, the adults can relax by the pool bar. Hope you come back soon, your place will always be here. best,...

Reviewed November 14, 2016 via mobile

Had wa great time with my son. Hotel is beautiful and serene. Waterpark next door is included and full of activities. Good food. Tremendous oasis. We had a great time. Excellent for families or couples. Good value.

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Helpful?
Thank Steven G
Carlos A, Manager at Casa de los Suenos, responded to this review

Thank you for your review! We pride ourselves in providing a family friendly atmosphere and fun for all. Hope you come back soon, mi casa es su casa best, Carlos Aldape Marketing Manager

Los Angeles, California
Reviewed October 22, 2016

My husband and I were looking for a tropical and relaxing getaway, and this boutique hotel exceeded our expectations! The staff was very friendly from the moment we arrived and went above and beyond to ensure our stay was absolutely perfect. We stayed in the presidential suite, an absolutely beautiful room, and had an incredible view of the ocean, our...

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Helpful?
Thank kmcrockford
Carlos A, Manager at Casa de los Suenos, responded to this review

Thank you for your lovely review! We're really glad you had a great time and wish to have the pleasure of hosting you again soon. Your place in the island will always be here, remember: Mi CASA es su CASA =)

Salem, Massachusetts
Reviewed October 17, 2016

When I tell you --Search NO MAS -- I mean it, First time on Isla, My wife scoured every option for a true dream vacation in Paradise, Casa de los Suenos was a magic pick, Lets start with I highly recommend you let the Hotel secure your arrangement from Air to Island to Hotel It went flawlessly and we had...

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Helpful?
3Thank artienrobert
Carlos A, Manager at Casa de los Suenos, responded to this review

Thank you for your lovely review! We're really glad you had a great time and wish to have the pleasure of hosting you again soon. Your place in the island will always be here, remember: Mi CASA es su CASA =)

Reviewed October 3, 2016

We stayed for 4 nights in the Presidential Suite and were truly blown away by the room, the hotel's amenities, and the phenomenal staff. Everyone was incredibly willing to go above and beyond to ensure our stay was the best it could be. During the day we would often take out the hotel provided bikes and ride around the island....

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Helpful?
1Thank Andrew C
Carlos A, Manager at Casa de los Suenos, responded to this review

Hello! Thank you for your wonderful review! We really enjoyed having you here at your home away from home. Isla mujeres is truly a paradise, and between the bikes and the cervezas, seems you lived the full experience! Always remember, mi casa es su casa! Thank you for staying at Casa de los Sueños! best, Carlos Aldape Marketing Manager

Lincoln, NE
Reviewed September 22, 2016

This is a beautiful property. We stayed in the Amor room and part of our package included access to the Parque de los Suenos, and included breakfast. From what I could tell, each room is situated for privacy, we could not see into any other balconies, nor they us. In addition, the wall is notched on the balcony such that...

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Helpful?
Thank Russell W
Carlos A, Manager at Casa de los Suenos, responded to this review

Hello from Isla! Thank you for your review. We're really glad you had a good vacation here at Casa de los Sueños. We like to provide both sides of the Isla Mujeres experience, relaxation and exploration and our staff is always happy to serve you in your home away from home. We'd be honoured to have the pleasure of hosting...

Merritt Island, Florida
Reviewed September 19, 2016

This place is incredible!! It truly feels like a home away from home immediately. The view from everywhere is amazing...the food is delicious...the water activities are super fun...the room was beautiful and super comfy...and the entire staff were very courteous and attentive. This amazing gettway gets our highest recommendation!!

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Helpful?
Thank BobD1968
Carlos A, Manager at Casa de los Suenos, responded to this review

Hello from Isla! Thank you for your recommendation! Always grateful to have the pleasure of hosting you at Casa de los Sueños, and happy to see you enjoyed your stay. Mi casa es su casa. Best, Carlos Marketing Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
From the moment you walk through the door, Casa de los Suenos radiates tranquility, peace and a sense of "home." Whether you’re planning a family reunion, a wedding destination in Mexico or an extraordinary relaxing vacation, Casa de los Suenos is the answer to your dreams. Breathtaking views and an inviting atmosphere are the hallmarks of this beautiful boutique hotel, as with its warm and attentive staff. Casa de los Suenos staff has the time and grace to discover and fulfill their guests' needs and wishes. The property has nine suites all with ocean view and a Presidential Suite. Spa services are available everyday. ... more   less 

Additional Information about Casa de los Suenos

Address: Carretera a Garrafon | Fracc. Turquesa lote 9 A y B, Isla Mujeres, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $229 - $707 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa de los Suenos 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Casa De Los Suenos Hotel Isla Mujeres
Hotel Style:
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travelers have asked, with answers from Casa de los Suenos staff and other travelers.
25 questions
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Questions? Get answers from Casa de los Suenos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Call the Hotel and they will assist in your needs -wants and choices They want you HAPPY !!!!!”
 of 5 bubbles artienrobert, Oct 17, 2016 | Read review
“Upper floor rooms with ocean view”
 of 5 bubbles RussellW927, Sep 22, 2016 | Read review
“They are all good. We got the base room where we wound down our day with the sunset and woke up each morning a gorgeous ocean view!”
 of 5 bubbles BobD1968, Sep 19, 2016 | Read review
“Go for the nicest rooms. I think they would be better than the one we had.”
 of 5 bubbles janjanvanman059, Aug 16, 2016 | Read review
“All rooms have ocean balcony”
 of 5 bubbles eva1356, Aug 15, 2016 | Read review
5 of 5
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