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Casa de los Suenos

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Traveler (590)
Room & Suite (557)
Pool & Beach (171)
Overview
  • Excellent79%
  • Very good11%
  • Average4%
  • Poor2%
  • Terrible4%
Travelers talk about
“boutique hotel”(38 reviews)
“serenity suite”(10 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (544)
Filter reviews
468 results
Traveler rating
368
57
19
9
15
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Time of year
LanguageEnglish
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368
57
19
9
15
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All reviewspresidential suiteboutique hotelserenity suitezip linecoffee and orange juicerope swingevery morningpaddle boardingswim up barhotel guestsprivate poolgolf cartbreakfast was includedsouthern tip of the islandhotel poolsouth pointrelaxing stay
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1 - 5 of 468 reviews
Reviewed 3 days ago

We had visited this property 3 years ago and loved it so we booked a week there this time. The property has been bought by a new owner and they are working hard to make it better. There are 10 rooms. We stayed in Paz...More

Thank BUtrip
Reviewed 5 days ago

Amazing view and vista. Located on the South side of isla only a short cab away from downtown. There with friends and we had a great time. Omar (restaurant manager) even arranged a catered party in our room. Delicious! Restaurant was very good. Had multiple...More

Thank radmanv98
Reviewed 1 week ago

During my previous annual visits (4) to Casa de los Suenos, everything was in tip-top condition. This visit, not so much..... The hotel is as unique and beautiful as ever, however, the lobby pool was drained and the lobby bar was not in operation. These...More

Thank Mary M
Response from ManagementCDLS, Manager at Casa de los SuenosResponded 1 week ago

Thank you for your review. Also, we'd like to thank you for allowing us to host you at Casa de los Sueños. Our goal is to deliver first class service, and with a home-away-from-home feel. We regret that your experience was less than perfect, and...More

Reviewed July 9, 2018

Located on the south side of Isla Mujeres, Casa de los Suenos is a beautiful boutique hotel with a stunning view of crystal blue waters and Cancun. Attached to the hotel is the restaurant Kin Ha with great guacamole, crab cakes and more. The staff...More

Thank rogerbreit9
Reviewed July 2, 2018

This place has really improved. You dont have to pay a fee just to walk in. They have a GREAT bar and set up for playing on the beach. You have to pay a few deposits or very small fees but it is worth it....More

Thank James P
View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$188 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$188 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveler (590)
Room & Suite (557)
Pool & Beach (171)
Dining (95)
Amenities (75)
Business Center & Event Rooms (6)
Family and Play Areas (3)
Questions & Answers
Ask a question
blackbuttafli
July 1, 2018|
AnswerShow all 2 answers
Response from D B | Reviewed this property |
If you are traveling with your kids and Mother I would second the poster above and suggest booking a transfer company (I like to use USA Transfers personally). If you do not get your ferry ticket from the transfer company... More
1
Vote
nolafnp
March 29, 2018|
AnswerShow all 2 answers
Response from Tim H | Reviewed this property |
It’s sea grass
1
Vote
Room Tips
"Veranda room overlooking bay or Presidential suite"
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"Main floor by the stairs that public uses to get to and from water park and restaurant. It can be noisy..."
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"They are very good about keeping sea floor clean of sea urchins but take water shoes, so that the trip isnt..."
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"We in the Luna suite. Main level with a walk out to the infinity pool-Very large and private"
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