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Francis Arlene Hotel

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Francis Arlene Hotel
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141 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Frisco, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This family owned hotel is clean, safe, and a great value... Top that off with a wonderful and accommodating staff (Rolondo one of the managers was especially helpful as well as the owners (a caring family that is on site often to ensure your stay is pleasant) and you've found a great place to stay in Isla Mujeres. The hotel... More 

Helpful?
Thank Salsa_DaveJ
Cancun, Mexico
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 22, 2016 via mobile

Just to pass the night. That's it. Bed is good enough, there is A/C. We suggest you bring your own amenities, even soap, shampoo or anything else you think you will find in a hotel room, but don't. Is nearby to the north beach, restaurants or anything you might need.

Helpful?
1 Thank Trip_Sommelier

Travelers are raving about these Isla Mujeres hotels

Utila, Honduras
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 28, 2016

We received a non-smoking room with three double beds, a tv, and a bathroom with a shower stall. A/C was very appreciated! Also had ceiling fan and a small refrigerator. Everything clean and was really nice for the cost. We paid approximately $50 USD/night. Walking distance to shops, restaurants, etc. Unsecured parking for golfcart next to hotel. We had no... More 

Helpful?
Thank mexicoajijic
Atlanta, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 21, 2016 via mobile

My husband and I loved staying in the King suite on the top floor. The weather was beautiful. Relaxing walk to everything: restaurants, stores, shopping, and the beach. Convenient golf carts available to rent right down the street. Lovely hammocks for two on the roof under the trellis. Leave a tip in the tray each day instead of at the... More 

Helpful?
1 Thank Littlewinkies
Lexington, Missouri
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 24, 2016

we stayed seven nights in a king room with kitchenette, coffee pot, toaster, microwave, fridge, plates, cups, silverware. Bed was very comphy. This hotel is in a great location east side about the middle of el centro. rooms are old and outdated but they were clean. I have stayed at many different places on Isla and I would stay here... More 

Helpful?
1 Thank spongejohnshortpan
Waxahachie, Texas
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 21, 2016

The room was small but doable for us. It had a small fridge, ceiling fan and a/c that was great! The bed was comfy. Our room was bottom floor and doors opened up into a beautiful garden. Tv was a tad small but worked well so my husband was happy at bedtime. (Likes his sports or news).

Helpful?
Thank Roxanne E
Oslo, Norway
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 1, 2016

I've visited Francis Arlene three times recently, and this time was the most disappointing. I'd booked through booking.com, but there obviously had been some mistake and we just barely managed to get a room. Thanks to the very nice owner whom I'd spoken to on previous visits, this got sorted out, though. The room was ok, but the cleaning this... More 

Helpful?
1 Thank EAMeyn
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 25, 2016 via mobile

We have been travelling around in Mexico for almost two weeks and this is the worst hotel for that price we have ever visited! The room is strongly run-down with stains on every wall. We can't close the shower and the towels and sheets are dirty.

Helpful?
1 Thank Olga H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 23, 2016 via mobile

We spent 12 days at the Francis Arlene. I have been traveling to Isla Mujeres and have stayed at a variety of hotels in various locations. Absolutely loved this place! Jerry and the staff were exceptional and fellow travelers added to the charm. We will be back!

Helpful?
1 Thank Juley M
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 14, 2016

We booked thru expedia but upon arrival the hotel had no record of our reservation. Several other reviews mention this problem too. They were able to give us a room. This is a rustic basic bare bones hotel in a great location. The water bubbler is nice but the rooms are very old and need updating. Light bulbs in the... More 

Helpful?
1 Thank FlowersBoston_MA
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Francis Arlene Hotel

Address: Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $43 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Francis Arlene Hotel 2*
Number of rooms: 24
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Also Known As:
Hotel Francis Arlene
Francis Arlene Isla Mujeres
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