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Francis Arlene Hotel

Traveler (81)
Room & Suite (22)
Pool & Beach (2)
Overview
Avenida Guerrero No. 7, Isla Mujeres 77400 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Private Balcony
Pool
Restaurant
Room Service
2 Star accommodation
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Reviews (167)
Filter reviews
126 results
Traveler rating
49
43
16
9
9
Traveler type
Time of year
LanguageEnglish
More languages
49
43
16
9
9
Show reviews that mention
All reviews family owned hotel quiet area other hotels in the area small kitchen mexican hotel balcony door restaurants and shopping hand towels always felt safe coffee maker the air conditioning wonderful stay front desk staff refrigerator island cleanliness accommodations
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1 - 5 of 126 reviews
Reviewed May 28, 2018

My room had a nice view of the ocean. Clean, nice hotel staff, the owner is a gem of a guy. Close to very good restaurants and shopping. Quiet area, always felt safe. People on Island are very polite, just reach out and talk, you'll...More

Thank georgecox466
Reviewed March 28, 2018

I have always experienced nothing but good things at this hotel. Great location and owners and staff always friendly and helpful. Family atmosphere. I have a hard time believing one of the reviews saying that they experienced a theft here. I've never had or heard...More

Thank Paula1013
Reviewed March 24, 2018

Nos hospedamos del 2 al 6 de marzo, madrugada de ese dia , nos dirigimos a mahahual, al llegar nos dimos cuenta que NOS ROBARON 900 DOLARES DE LA VALIJA , sin contar que la última noche volvimos de cenar 22:30 hs y la recepcion...More

Thank florencia G
Response from derrulo, Director Comercial at Francis Arlene HotelResponded April 3, 2018
Google Translation

Como Gerente General del Hotel Francis Arlene, deseo aclarar que nunca recibimos alguna queja de la señora Florencia G. sino...More

Reviewed February 28, 2018

I'm handicapped at this moment and I want people to know that this hotel (Hotel Francis Arlene) has done everything in their power to make my stay something that I will remember with good thoughts. My room is clean, has everything I would want to...More

Thank dreamkeeper12000
Reviewed February 15, 2018

Front desk staff friendly and helpful. Room had no towels but after asking, front desk girl brought up 2 bath towels. No hand towels, no wash cloths. Fridge didn't work. AC didn't work well and kept shutting off. Great location and nice little balcony. Good...More

1  Thank Trina N
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Air Conditioning
Non-Smoking Hotel
Refrigerator in room
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
24
Price range
$46 - $91 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Francis Arlene
,
Francis Arlene Isla Mujeres
Location
Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
24
Price range
$46 - $91 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Francis Arlene
,
Francis Arlene Isla Mujeres
Location
Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Photos
Traveler (81)
Room & Suite (22)
Pool & Beach (2)
Dining (1)
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Questions & Answers
Ask a question
toothfxr
April 29, 2017|
AnswerShow all 2 answers
Response from CynthiaB1456 | Reviewed this property |
No I don't believe they do.
1
Vote
lindapsmith
May 26, 2016|
Answer
Response from EAMeyn | Reviewed this property |
Hi - I'm sorry but I am not the right person to ask - I've just reviewed the place as a guest! Please check directly with the hotel online for bookings.
0
Votes
Room Tips
"I stayed in 522, faces the ocean."
georgecox466
May 28, 2018
Read review
"Guarden bien sus pertenencias ! Nos robaron 900 DOLARES DE LA VALIJA"
florenciag310
Mar 24, 2018
Read review
"Rooms in back are my favorites. You can hear the ocean and see it from the balconies."
dreamkeeper12000
Feb 28, 2018
Read review
"Use the air conditioning to block out the noise of late night drunks walking outside the hotel."
MDScaper
Jan 30, 2018
Read review
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