We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Francis Arlene Hotel

Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
Hotel amenities
Book on TripAdvisor
in partnership with
Trusted partner. We work with Cancelon to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Francis Arlene Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

137 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 110: English reviews
Cancun, Mexico
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

Just to pass the night. That's it. Bed is good enough, there is A/C. We suggest you bring your own amenities, even soap, shampoo or anything else you think you will find in a hotel room, but don't. Is nearby to the north beach, restaurants or anything you might need.

Helpful?
Thank Trip_Sommelier
Utila, Honduras
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We received a non-smoking room with three double beds, a tv, and a bathroom with a shower stall. A/C was very appreciated! Also had ceiling fan and a small refrigerator. Everything clean and was really nice for the cost. We paid approximately $50 USD/night. Walking distance to shops, restaurants, etc. Unsecured parking for golfcart next to hotel. We had no... More 

Helpful?
Thank mexicoajijic
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2016 via mobile

My husband and I loved staying in the King suite on the top floor. The weather was beautiful. Relaxing walk to everything: restaurants, stores, shopping, and the beach. Convenient golf carts available to rent right down the street. Lovely hammocks for two on the roof under the trellis. Leave a tip in the tray each day instead of at the... More 

Helpful?
Thank Littlewinkies
Lexington, Missouri
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 24, 2016

we stayed seven nights in a king room with kitchenette, coffee pot, toaster, microwave, fridge, plates, cups, silverware. Bed was very comphy. This hotel is in a great location east side about the middle of el centro. rooms are old and outdated but they were clean. I have stayed at many different places on Isla and I would stay here... More 

Helpful?
Thank spongejohnshortpan
Waxahachie, Texas
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 21, 2016

The room was small but doable for us. It had a small fridge, ceiling fan and a/c that was great! The bed was comfy. Our room was bottom floor and doors opened up into a beautiful garden. Tv was a tad small but worked well so my husband was happy at bedtime. (Likes his sports or news).

Helpful?
Thank Roxanne E
Oslo, Norway
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 1, 2016

I've visited Francis Arlene three times recently, and this time was the most disappointing. I'd booked through booking.com, but there obviously had been some mistake and we just barely managed to get a room. Thanks to the very nice owner whom I'd spoken to on previous visits, this got sorted out, though. The room was ok, but the cleaning this... More 

Helpful?
Thank EAMeyn
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 25, 2016 via mobile

We have been travelling around in Mexico for almost two weeks and this is the worst hotel for that price we have ever visited! The room is strongly run-down with stains on every wall. We can't close the shower and the towels and sheets are dirty.

Helpful?
1 Thank Olga H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 23, 2016 via mobile

We spent 12 days at the Francis Arlene. I have been traveling to Isla Mujeres and have stayed at a variety of hotels in various locations. Absolutely loved this place! Jerry and the staff were exceptional and fellow travelers added to the charm. We will be back!

Helpful?
1 Thank Juley M
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 14, 2016

We booked thru expedia but upon arrival the hotel had no record of our reservation. Several other reviews mention this problem too. They were able to give us a room. This is a rustic basic bare bones hotel in a great location. The water bubbler is nice but the rooms are very old and need updating. Light bulbs in the... More 

Helpful?
Thank FlowersBoston_MA
annandale, mn.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 14, 2016

12 days can't say enough good about the Francis Arlene, so charming, the staff, Jerry and so many returning guests made us feel so welcome!! Thanks for including us in your happy hour! Will definitely be back!!

Helpful?
Thank 51clipper
Questions? Get answers from hotel staff and past guests. Ask a question

62 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (62)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (14)
Viewed
View from Room (2)
Viewed
Dining (1)
Viewed
Other (28)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Isla Mujeres hotels
0.1 mi away
Hotel Plaza Almendros
Hotel Plaza Almendros
#18 of 37 in Isla Mujeres
4.0 of 5 stars 207 reviews
0.2 mi away
Hotel D'Gomar
Hotel D'Gomar
#29 of 37 in Isla Mujeres
3.5 of 5 stars 105 reviews
0.1 mi away
Hotel Xbulu-Ha
Hotel Xbulu-Ha
#13 of 37 in Isla Mujeres
4.5 of 5 stars 178 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Marcianito
Hotel Marcianito
#19 of 37 in Isla Mujeres
4.0 of 5 stars 131 reviews
0.1 mi away
Hotel Bucaneros
Hotel Bucaneros
#9 of 37 in Isla Mujeres
4.0 of 5 stars 296 reviews
0.1 mi away
Hotel Rocamar
Hotel Rocamar
#10 of 37 in Isla Mujeres
4.0 of 5 stars 390 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Francis Arlene Hotel

Address: Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $50 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Francis Arlene Hotel 2*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Hotwire, Despegar.com, Agoda, Travelocity, Odigeo and Hotels.com so you can book your Francis Arlene Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Francis Arlene
Francis Arlene Isla Mujeres
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay