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Zoetry Villa Rolandi Isla Mujeres Cancun

Cancelon$443*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$560*
$443*
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$560*
$471*
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1,316 Reviews from our TripAdvisor Community

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There are newer reviews for Zoetry Villa Rolandi Isla Mujeres Cancun
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Showing 1,179: English reviews
New York City, New York
Reviewed December 28, 2014

We were first-time visitors to Isla Mujeres. Our travel agent told us Zoetry had recently undergone a renovation and that she hadn't visited the property since it came back online. The hotel isn't run down by any means, but it certainly doesn't appear to be fresh off the heels of any cosmetic improvements. The superstars of our visit were the...

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Helpful?
6Thank DelicateEssie
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear DelicateEssie Thank you for taking the time to share your experience of our resort, during your first visit to Isla Mujeres. There is a great amount of work and effort we have placed in the renovation of the hotel and rooms, we feel very sorry this was not appealing to your taste. The restaurant "Le Métissage" is, as you...

Reviewed December 28, 2014

Being my first time on the island I didn't know what to expect and I was genuinely impressed by the views, the coziness of the place and above all the food and the personal service that's starts from the very visible and personable GM (Marco) who involves the whole staff in the operations. You notice everybody doing everything so to...

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Helpful?
5Thank islandfever89
eConcierge_ZoetryVR, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear islandfever89 It was a pleasure having you at our resort and we appreciate that you have taken the time to share your experience on Tripadvisor. As pointed in your lines, our hotel provides an oasis of privacy and peace to our guests. With delicious food and helpful staff. Thank you for the special mention to Jesus and Vladimir. I...

Reviewed December 27, 2014 via mobile

My wife and I had a wonderful time at Zoetry Villa Rolandi. The vacation started a little rough with no hot water, but this problem was quickly addressed and fixed. General Manager Marco and his wonderful, attentive staff made our stay outstanding. Our room was luxurious and provided us with a beautiful view. The restaurants turned us into "foodies"! We...

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Helpful?
Thank Bonkfamily
eConcierge_ZoetryVR, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Bonkfamily On behalf of the staff and management of Zoëtry Villa Rolandi Isla Mujeres, we would like to thank you for taking the time to post a review of your experience with us. We are deeply sorry about the issue with the water, fortunately it was addressed and solved in propper time, so your vacation was not disrupted. Our...

Seattle
Reviewed December 26, 2014

This is our second visit - and the first since Zoetry bought it. They were very smart and changed very little - the same wonderful staff works here, which is great! They updated the rims with some new blue and sea green glad at work, and new bedding to match which looks soothing and airey. They met us at the...

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Helpful?
6Thank jules1229Seattle
eConcierge_ZoetryVR, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Jules1229Seattle First of all, we wish to express our gratitude for your loyalty to our beautiful resort. Maintaining the romantic, classic and bohemian ambiance of the hotel was one of our goals when becoming a Zoëtry® Wellness & Spa Resort, and we are glad to hear we achieved it. It is a joy to read how satisfied you are...

Akron, Ohio
Reviewed December 18, 2014

With bags packed we boarded the private yacht that announced the end of our excursion. It was just another beautiful day in Isla Mujeres as the boat left her slip. With the roar of the engines and through the wake of the waves we took our last pictures. The warmth of the sun danced on our skin as we said...

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8Thank Lola2jan
eConcierge_ZoetryVR, eConcierge & Social Media at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Lola2jan We appreciate the time you have invested on writing a very touching and inspiring overview of your stay with us. Reading reviews like yours, is a great feedback to the effort we make every day to fulfill each and every guest request. Our guests become dear members of our family and as the yacht departs; we wave them...

Clinton, Ohio
Reviewed December 15, 2014

We stayed at the Zoetry Villa Rolandi for 10 nights with friends. The staff are wonderful and go out of their way. A special thanks for going above and beyond to Juan Carlos (at the beach), Hillario (at the Cozy Bar), Miguel and Dennis (in the restaurant) and Jesus (in the French/Mexican fusion restaurant). The hotel is striving to reach...

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7Thank Valerie E
eConcierge_ZoetryVR, eConcierge & Social Media at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Valerie E We thank you for taking the time to share your comments on Tripadvisor. It is a delight to read how much you enjoyed our rooms, gourmet offerings and service from our colleagues. Our most valuable asset is our staff, who would not hesitate to go above and beyond to fulfill each guest request. Thank you for mentioning...

Akron, Ohio
Reviewed December 15, 2014

We recently spent 10 days at Villa Rolandi, on Isla Mujares, and would not hesitate to recommend it to a friend or relative. That said, it is not an ideal destination for everyone. If you are looking for a great resort with superb food and friendly/helpful staff look no further. If you are looking for a resort with a great...

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3Thank dnbd1028
eConcierge_ZoetryVR, eConcierge & Social Media at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear dnbd1028 Thank you for choosing the hospitality of our resort, and for taking the time to write a review about your recent experience. We are delighted to read you enjoyed the music and other activities around the resort, and we are sure your suggestions about the island will be useful to our readers and future guests. Remain sure that...

Sarnia, Canada
Reviewed December 14, 2014

We have vacationed for years at the Secrets Resorts & decided to try Zoetry Villa Rolandi. A pre-opening special from Unlimited Vacation Club made the decision easy, with a price that couldn't be beat, we had to give them a try. Well, it was all that they (the U.V.C. Reps) have been telling us! It started with a relaxing ride...

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Helpful?
2Thank Dennis B
eConcierge_ZoetryVR, eConcierge & Social Media at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Dennis B Thank you for choosing Zoetry Villa Rolandi Isla Mujeres as your host, on your recent visit to our destination. We are glad you are taking advantage of the amazing benefits provided by Unlimited Vacation Club and we reached and surpassed your service and facilities expectations; from private yacht transportation, the warm welcome, amazingly creative food, and the...

San Francisco, California
Reviewed December 13, 2014

Stayed here for our honeymoon. It set the standard for perfect hotel experiences. The welcome, the room with Jacuzzi, infinity pool, delicious dining. I also like the convenience of the meal plan. Very romantic.

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4Thank MLS0000
eConcierge_ZoetryVR, eConcierge & Social Media at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Zach S, It is a pleasure to read how satisfied you are by the facilities and services Zoëtry Villa Rolandi Isla Mujeres is known for, and the conveniences of the Endless Privileges® program. Each staff member is committed to provide a truly wonderful experience to our guests. We thank you for recognizing this effort, and for your trust on...

Wichita, Kansas, United States
Reviewed December 11, 2014

Many, many trips to Mexico but our first time to Isla Mujeres and definitely wont be our last! We had a pick up from the airport in Cancun to the pier for the yacht ride over to the island. They handled our luggage and provided cold beers first thing. We were met by the front desk staff with refreshing green...

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Helpful?
6Thank Dana A
eConcierge_ZoetryVR, eConcierge & Social Media at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Dana A, On behalf of the staff and management of our resort, we would like to thank you for taking the time to post a review of your experience with us. We are glad you were impressed by the service we provided from the beginning, until the last minute. Starting by the yacht, welcome at the front desk, housekeeping...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Coveted Isla Mujeres small luxury beach hotel featuring only 35 beautiful ocean view Suites; award-winning cuisine at Casa Rolandi Restaurant; a private beach, world class service & amenities, a 5-star Thalasso Spa & its own 42-ft private luxury Yacht. ... more   less 

Additional Information about Zoetry Villa Rolandi Isla Mujeres Cancun

Address: Fracc. Laguna Mar SM. 7 Mza. 75 Lotes 15 y 16 | Carretera Sac-Bajo, Isla Mujeres 77400, Mexico (Formerly Hotel Villa Rolandi)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $442 - $1,232 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Zoetry Villa Rolandi Isla Mujeres Cancun 4.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Rolandi Hotel Isla Mujeres
Villa Rolandi
Rolandi Isla Mujeres
Hotel Style:
#1 Luxury Hotel in Isla Mujeres
#1 Spa Hotel in Isla Mujeres
#2 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travelers have asked, with answers from Zoetry Villa Rolandi Isla Mujeres Cancun staff and other travelers.
168 questions
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Questions? Get answers from Zoetry Villa Rolandi Isla Mujeres Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean views!! The rooms face south so you get sun all day and can watch sunset if you're on a higher floor.”
Sakkierpts, 4 days ago | Read review
“All rooms are ocean front, the have three pools, the beach is nice! CONFIRM in writing! and take documentation with you!”
738beverlyp, 1 week ago | Read review
“First floor rooms don't have Jacuzzi tubs. ”
H4543LHdianer, 2 weeks ago | Read review
“I prefer the second or third floor for the views. I've styyednear the elevator and never heard a sound.”
wmack90, 2 weeks ago | Read review
“Every room has a view but we prefer the top floor.”
adambzuniga, 2 weeks ago | Read review
5 of 5
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Prices are for 1 room, 2 adults
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