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Zoetry Villa Rolandi Isla Mujeres Cancun

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Zoetry Villa Rolandi Isla Mujeres Cancun
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1,164 Reviews from our TripAdvisor Community

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Showing 1,047: English reviews
Reviewed yesterday NEW

This vacation was planned for in advance and by the time we were there, it was very much needed. My sister and I had planned to celebrate her 50th birthday at Villa Rolandi with the plan that we would consider doing everything offered at the hotel without actually leaving the hotel. We didn't want to visit the town or any...

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Thank Cynthia C
Edinburgh, United Kingdom
Reviewed 4 days ago NEW

We stayed at the Zoetry Villa Rolandi for our Honeymoon. We had arranged a transfer from the airport which didn't show up. After contacting the hotel we were advised to take a taxi, which we did only to find that the yacht transfer had left without us. We had to wait over an hour on the dockside to get to...

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Thank James F
Illinois
Reviewed 5 days ago NEW

Went in Oct to celebrate my wife's birthday. Weather didn't permit us to get private yacht to and return but that is weather issue. Resort nice clean and small. Room was nice , pools not crowded. Beach is small. The food is very good. Even with only two restaurants plenty of choices.. would go again loved the small resort

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Thank todd k
Atlanta, Georgia
Reviewed 1 week ago via mobile

What an amazing trip. The food was amazing at both restaurants. The staff made us feel like family. The seafood ceviche, grilled octopus, and the desserts were all excellent. We will definitely come back. The view was incredible from our suite. Best views are on the 3rd floor.

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1Thank SSchochman
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear SSchochman, It is a great satisfaction for us to know that you had an amazing experience at our resort. It is very gratifying for Zoëtry Villa Rolandi to read throughout your comments and realize that your vacation was pleasant enough to share your experience on Tripadvisor. Thank you for your great comments about the food and the service provided...

Calgary, Canada
Reviewed 1 week ago via mobile

We came for a vacation early in December, and from the moment the yacht pulled up to pick us up in Cancun we were enchanted, both with the property (clean, pretty and fairly well maintained, but requiring a few upgrades to bring it up to Zoetry standards) and the amazing people who work there. Service What set this resort apart...

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2Thank CalgaryTraveller5
Darien,Connecticut
Reviewed 1 week ago

One would think that after so many visits we would be bored with this hotel, but each visit brings so many pleasant surprises we can't wait to return. Aside from the ease of transport to the lobby, the view, the room, the staff and service this visit we were very impressed with the new lobby furniture, the beautiful new beach...

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Helpful?
1Thank tschbel
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear tschbel, What a wonderful review, we are very grateful for these wonderful words. It pleases us to know that you did not forget us and that you decided to come back. Our staff is more than pleased to know they were able to assist you every moment. We will share your feedback with the entire staff. Please do not...

Kansas City, Missouri
Reviewed 1 week ago

The yacht trip to the island made me feel very special, the arrival greeting even more special. Alin welcomed me with a genuine smile, kind words and open arms. She gave me a private tour of the entire resort and introduced me to many of her associates who were as helpful and willing to please as she. The Suite and...

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Helpful?
1Thank jefwelch2017
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear jefwelch2017, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort and it is a pleasure read this kind review. We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We...

Dallas, Texas
Reviewed 2 weeks ago

I read several Trip Adviser reviews before our trip over New Years weekend 2016-2017 and I will say that everything exceeded expectations. The food in both restaurants was impeccable and we loved the size and scale of the property....not too small yet not too large. Perfect getaway and alternative from the large scale resorts. I highly recommend this place.

Review collected in partnership with this hotel
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Thank Ab A
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Ab A, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Zoëtry Villa Rolandi. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take...

Richmond, Virginia
Reviewed 2 weeks ago

Fantastic service and excellent food for an all-inclusive resort. Waiters were attentive around the pool-side areas and even along the resort's small beach area. The beach and pool areas were beautifully maintained and allowed for a very relaxing vacation. Rooms are quite nice overall and the housekeeping service was excellent. If you go, would highly recommend getting up early one...

Review collected in partnership with this hotel
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1Thank mgs2017
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear mgs2017, Thank you for choosing Zoëtry Villa Rolandi and sharing your experience on Tripadvisor. We were delighted to read that you enjoyed your overall stay with us and thank you for your gracious comments regarding the hotel services and facilities, in particular, our food and staff. We truly regret hearing that you did not enjoy the hot tub very...

Bloomington, Indiana
Reviewed 2 weeks ago

This is a beautiful small resort on Isla Mujeres. The arrival was amazing, we were picked up by their private yacht and brought directly to the property. The room was beautiful with spectacular views are the infinity pool and ocean. I would have given this resort 5 stars, but for the price, I felt the service could have been better....

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1Thank Heidi A
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Heidi A, Thank you for choosing the hospitality of Zoëtry Villa Rolandi, and for taking the time to write a review about your recent experience. First of all, we sincerely apologize for the first night, the service in our restaurants and for the chairs at the pool, please be certain that we’ve taken your comments really serious and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Coveted Isla Mujeres small luxury beach hotel featuring only 35 beautiful ocean view Suites; award-winning cuisine at Casa Rolandi Restaurant; a private beach, world class service & amenities, a 5-star Thalasso Spa & its own 42-ft private luxury Yacht. ... more   less 

Additional Information about Zoetry Villa Rolandi Isla Mujeres Cancun

Address: Fracc. Laguna Mar SM. 7 Mza. 75 Lotes 15 y 16 | Carretera Sac-Bajo, Isla Mujeres 77400, Mexico (Formerly Hotel Villa Rolandi)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $436 - $1,379 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Zoetry Villa Rolandi Isla Mujeres Cancun 4.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Rolandi Hotel Isla Mujeres
Villa Rolandi
Rolandi Isla Mujeres
Hotel Style:
#1 Spa Hotel in Isla Mujeres
#2 Luxury Hotel in Isla Mujeres
#3 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travelers have asked, with answers from Zoetry Villa Rolandi Isla Mujeres Cancun staff and other travelers.
141 questions
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Questions? Get answers from Zoetry Villa Rolandi Isla Mujeres Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“My room was exemplary. I'm sure all are.”
 of 5 bubbles jefwelch2017, 1 week ago | Read review
“We had a junior suite with ocean view on the top level and loved it. The hot tub on the patio was not working but we didn't miss it.”
 of 5 bubbles AbA299, 2 weeks ago | Read review
“All rooms have great views. We liked being on the main level so we could walk from the room right to the pool within steps.”
 of 5 bubbles 620heidia, 2 weeks ago | Read review
“Junior suite oceanfront”
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 of 5 bubbles humbeyneyda, 2 weeks ago | Read review
“Amazing Views from All Rooms, Request 2nd or 3rd Floor, Rooms near Restaurant Smell Like Food”
 of 5 bubbles R1978KNkims, 3 weeks ago | Read review
5 of 5
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