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Na Balam Beach Hotel

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Na Balam Beach Hotel
Na Balam Beach Hotel
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734 Reviews from our TripAdvisor Community

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There are newer reviews for Na Balam Beach Hotel
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Showing 572: English reviews
1 review
5 of 5 stars Reviewed June 12, 2016 via mobile

Right on beach with gorgeous view! Clean rooms, friendly staff (especially Mario at front desk) and food was excellent. One of the most beautiful beaches we've been to! Enjoyed the plunge pool that came with our room. Definitely will go back and recommend to everyone.

Helpful?
Thank Christine K
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed June 7, 2016

Beautiful hotel and very friendly staff! Restaurant and bar is overpriced (when you consider its Mexico) .. but still not a big deal .. No Water in rooms ... Carry your own ! Although the bar generally had big jar of water

Helpful?
Thank sourojit1
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Daer guest, Thank you very much for your words about your vacation in our hotel. It was a pleasure to have hosted you and we are looking forward to welcome you again. Best regards, Iris Espinoza More 

USA
Level Contributor
83 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

Hotel was reasonable priced, very clean and comfortable. Staff was courteous and helpful. This is not a 5star, but you are right on the north beach. No use paying 2-3 times as much as all you're doing is sleeping here and using their great beach. Spend a little extra and get the ocean view rooms. Garden/pool rooms are across the... More 

Helpful?
2 Thank LVworldTraveler
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear LVworldTraveler, Thank you very much for your comments relating your experience in our hotel. We really appreciate your good remark and will transfer your comments to the staff. My team and I are very much looking forward to welcoming you back to Na Balam in the future. Kind Regards, Iris Espinoza More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 2, 2016

I stayed in this Hotel 4 times out of the 6 times that I visited this island. This Hotel i by far the best in almost every aspect that I cared about when I booked the vacation. The location is a bit further from the commotion but it's a benefit. the pristine beach is usually almost empty and always shaded... More 

Helpful?
2 Thank Gil A
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear Gil A, Hola from Na Bahal Hotel. Thank you very much for your kind words about your vacation in our hotel and for the time you spent to share your feelings on your stay. Your feedback is particularly important in helping us to achieve our goal of 100% guest satisfaction. All comments, bad and good, are very important to... More 

Miami Beach, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 26, 2016 via mobile

Location was excellent Bring a float. Beach is great Collapsible cooler beer and hang at beach. Bar filled cooler to top no issue. Never bought a beer from bar. I had my free welcome drink and watched the staff fight and argue. Fluent in Spanish but it was obvious. Wait forever to get service and there are 10 people on... More 

Helpful?
1 Thank garyfrase

Travelers are raving about these Isla Mujeres hotels

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 23, 2016 via mobile

Comfortable rooms, great beach, kid friendly, grounds are beautiful, great restaurant and bar on the beach and close to Hildago St and Beach. Only complaint was the room key to the door was difficult to use.

Helpful?
1 Thank Michelle S
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear Guest, Gracias for your comments relating your experience in our hotel. It is wonderful to read that you enjoy our facilities. We are looking forward to welcome you back next year ! Best regards, Iris Espinoza More 

San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 21, 2016

NaBalam Hotel is a great location, near the heart of the island. You are within walking distance to the beach and to the restaurants and the small shops. So I definitely recommend this merely on the fact that you are so close to everything. However, as far as customer service, I would rate this as a 2. I don't know... More 

Helpful?
Thank FrankSaysHi
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear travelnewbie316, Thank you very much for your words about your vacation in our hotel Na Balam and for the time you spent to share your feelings on your stay. We regret reading your dissatisfaction about some points you mentioned above. We have taken note of your comments and will take them into consideration to further improve our services and... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 7, 2016 via mobile

My husband and I stayed at nabalam Beach hotel in April for three nights following a 7 night stay in cancun. We stayed in a room with a plunge pool overlooking the beach which was fantastic! The room was spacious and very clean, the only issue I had was the shower water being cold especially in the evening. Breakfast was... More 

Helpful?
1 Thank Lynne A
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear guest, Thank you very much for your kind words about your experience in our hotel and thank you for highlighting those qualities that allowed you to make your stay an unforgettable experience. We hope to welcome you and your husband again at Na Balam Hotel. Sincerely, Iris Espinoza More 

California
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 5, 2016

Our room was clean and huge with a great view of the beach. The staff was attentive and the spa was lovely. We loved the location and white sandy clean beach. The food was good and drinks stiff. We both went to yoga on the property and found the teacher first rate.

Helpful?
1 Thank Honeyp13
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear Honeyp13, Thank you very much for your comments relating your experience in our hotel. It is wonderful to read that you enjoy our facilities and our staff. Will be an honor to welcome you back in the near future ..! Best regards, Iris Espinoza More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 4, 2016

I stayed at NaBalam with my family for over a week. The location is perfect as it is right on the North Beach and super close to the center of town. The staff was amazing and we felt very taken care of. Rooms are clean and spacious. I give NaBalam a 10/10.

Helpful?
1 Thank chana l
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear Ms. Chana, We miss you. It was a pleasure to have hosted you and your beautiful family and we are really glad to know that our facilities have surpassed your expectation and provided you the great vacation that you were looking for. We are looking forward to welcome you back next year ! Gracias, best regards Iris Espinoza More 

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Deluxe Ocean View Room (35)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $111 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#5 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
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