We enjoyed our stay at Isla Retreats. We found the beds to be comfortable, the villa to be spotless and the location was beautiful. The pool was very nice and the staff were professional. We never felt any insecurities there.
We had never been to Isla Mujeres prior to our visit there the 3rd week of Oct 2019. Katy had emailed me prior with complete instructions on how to get there after arriving in Cancun which was extremely helpful. When we arrived at Isla Retreats, Katy happened to be out of town for a couple of days so she had Rosa, one of her housekeepers, there to greet us and show us to our room. We stayed in Villa 2 and everything in the room is so well designed and beautifully decorated. The beds are amazingly comfortable which is very unusual in Mexico! Katy had left a personal note welcoming us along with other useful information. Also, each room has a binder prepared with all kinds of information, maps, dining recommendations, etc. There was a chilled bottle of wine in our mini fridge as well as a red bottle of wine. Never have we stayed anywhere with this kind of amenities! Isla Retreats itself is absolutely gorgeous. The attention to detail in everything is just amazing. The pool is stunning and the palapa is nice to sit under if you want out of the sun. All the grounds are so well maintained. The pictures you see posted about the resort are totally accurate. Plus we love that it's an adults only location. Katy's recommendations on the best places to eat is "spot on"! We had some of the most amazing foods while visiting Isla. Everything is made so fresh. The location is great since it's usually just a 15 to 20 minute walk to excellent places to eat and we always felt quite safe while there too. Unfortunately, we didn't get to meet Dave as he wasn't arriving back from the States until the day after we left but Katy is an amazing hostess with such a sweet personality. She even met up with us in Centro on our final night there to enjoy an avocado martini (sounds weird but delicious!). She's also very beautiful too! If we get to return to Isla Mujeres, this would be the only place we would consider staying! Absolutely loved it there.…
The stay at Isla Retreats made the trip! We had a large enough group to reserve the whole resort. What an ideal vacation!! The resort is beautiful! The details in the design of the rooms and layout of the resort give it such a feeling of serenity and privacy. You leave the resort and are able to get to any of the great places to experience on the island easily. Katy and Dave are incredible hosts! Katy directed us where to go and things to do. She led us to great excursions, dining and night life! The resort was so appealing it was hard to leave and easy to come back to!! We will definitely be back!!
My husband and I have stayed here twice in Villa #1. The property is amazing and the owners are super nice people. Our room had a large bedroom, bathroom, living room and kitchen. Everything is always perfect! The private pool is very relaxing and the landscape feels like a tropical paradise. The location is ideal. You can get anywhere in minutes from where the resort is located! I highly recommend Isla Retreats and we will definitely be back. We've found our new "home" on the island!
A dream come true from the moment you enter the property! We arrived in the evening and the garden was beautifully lit and sooo welcoming! Katy was there to greet us,and made sure our suite was ready and had everything we needed.Katy was amazing and was always sooooo helpful and shared many GREAT recommendations on places to eat and places to see. We are already planning our next visit! Truly the best place to stay on the island!!!!