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Carlos Lazo # 14, Isla Mujeres 77400 Mexico
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Traveler (84)
Room & Suite (16)
Pool & Beach (13)

About

#19 of 55 hotels in Isla Mujeres
Location
4.9
Cleanliness
4.7
Service
4.8
Value
4.5
Now with reception open 24/7! Sometimes you need to do away with the unnecessary frills in order to enjoy true relaxation. This is what Hotel Paradise Suites offers for those who are looking for a chill-out experience amidst the heart-stopping beauty of Isla Mujeres. We provide laid-back accommodations that provide more than enough comfort and convenience for the carefree beach love
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Meeting rooms
Spa
Concierge
Outdoor furniture
Wifi
Hot tub
Pool / beach towels
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Room features
Air conditioning
Housekeeping
Safe
Iron
Kitchenette
Microwave
Complimentary toiletries
Hair dryer
Laptop safe
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English, Spanish
83Reviews19Q+A6Room tips
Traveler rating
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EMLChicago wrote a review Aug 2022
Chicago4 contributions1 helpful vote
Absurd prices for what you get. This property is what I’d call a hostel or guest house (i.e., the type of affordable place where I stayed in my 20s for $50-100/night), but markets itself as a proper hotel. Our rooms weren’t cleaned at all because service was so slow. Other guests had large water jugs, but we only received 1-2 individual bottles per person each day - and only when we asked. We never got enough beach towels for all of our party. I’m literally never interacted with or saw anyone at the front desk. The Wi-Fi in the room did not work. What else…a roach crawled over my husband’s foot one evening. Again, all of this is fine for a much lower price. But we paid $220/night. Moved elsewhere for a slightly higher price for the second half of our trip and were amazed by the jump in quality. Avoid unless necessary.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Krista F wrote a review Mar 2022
Chicago, Illinois81 contributions8 helpful votes
We fell in love with this hotel! Just off the street you wouldn’t know the oasis behind the wall. It’s so pretty with sculptures, iguanas, a small pool ( not for lap swimming), a common area, spa, and in general a relaxing island vibe. The location one block from playa Norte and a close walk to all the shops, restaurants, ferry, etc can’t be beat. Our room had two beds, a couch, a small kitchen and an outdoor area that was enough space for our family of four. A coffee maker (bring/buy coffee) some limited kitchen supplies, and a back clothesline to hang all our wet things we’re all convenient pluses. The reception was very nice. Parts of the bathroom were in need of an upgrade but that didn’t bother us. Also there was not daily mid service- which is fine for us and better for the environment- but I would guess they would do it if you asked. In addition to being close to many restaurants, there is a coffe/pastry shop and some food stand right out the door. Would go back there for sure.
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sara wrote a review Mar 2022
Gothenburg, Sweden1 contribution
We absolutely loved this cozy hotel! The location was great just one min walk from playa norte. Very clean and well kept by nice staff. Their english was not very good so it was hard to get any info from the staff at the front desk. But if you are looking for a beautiful hotell near playa norte this is the place!!!
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sture f wrote a review Feb 2022
Oslo, Norway12 contributions6 helpful votes
Hotel Paradise Suites is the perfect choise if you prefer tranquility, beach close location and an overall very good experience. As many reviewers have mentiones Alex is a great host. We were upgraded to no.11 which was a perfect room, good size and with all necessary amenities. Everything you will need is either within the premises or just outside, including some of the best places for breakkfast, lunch and dinner. Those who want healthy superfood will only have to go a few meters. Alex is fluently in english and can assist in most matters. Highly reccomondable !
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Date of stay: February 2022
Location
Cleanliness
Service
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350kellik wrote a review Jan 2022
Belize City6 contributions
Unique and quiet. Rooms are clean and large. Bring your own coffee for the coffee maker provided. On site message is a must! Friendly helpful staff. No In room safe so had to carry passport and money with at all times. Walking distance to beach and many eateries.
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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M S wrote a review Jan 2022
Westbury, New York1 contribution1 helpful vote
This property is situated three minutes walk from the beach and this is it's main advantage. Since we were a group of 14, it was also important that it has nice recreation areas to congregate as a group on the premises. Manager Alex is very accommodating, rooms are well cleaned every day. However the property itself is pretty run down. Jacuzzi full of water but dirty and not working. During our week stay there were periods of time up to several hours there were no electricity (air-conditioning, fridge), there was a day with no water (pipes burst, it was explained). Noone is on reception during the night, and once we locked ourselves out in the evening and had to rely on texting manager and waiting for our text to be discovered (what if it was not?) And for manager to arrive back on the property to open the door for us. Kitchenette in each room is pathetic, it has one electric burner that only accommodates local pots and pans which are so worn out and burned that it was virtually impossible to cook there. I bought a new pan in local supermarket and discovered it won't work on this type of burner. Utensils and plates are hard to come across, had to scramble from room to room to find something that would be sufficient to feed a family. One of the worst features is that air-conditioning units are located on the wall right above the bed, so it is impossible to have it on during night and not getting cold. Each room has inner court to dry clothes on a rope. Five people from our group on different occasions locked themselves out of the rooms without a chance to come back as it locks behind you. They had to scream for help , bang on doors trying to get out of this enclosure. Bottom line: if you want to be in and out and use this place to spend a night, and the air conditioner blasting into your ear is not a problem for you, do it. For more quality time especially if with the family, this property is far from ideal.
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Maksim S wrote a review Dec 2021
Cary, North Carolina4 contributions1 helpful vote
Great location, amazing service, good size rooms mostly. Alex, the general manager is an amazing person, always ready to help. Hope to return there soon. Just minutes from the beach. Two great restaurants just outside of the hotel.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pam M wrote a review Dec 2021
2 contributions
Alexander and staff always treat us as if we're family. We have stayed multiple times and have introduced several friends and family members to this treasure of a hotel. We love the peacefulness of the compound and the proximity to all the restaurants and nightlife within a short walk, not to mention one of the most beautiful beaches.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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carmamarie wrote a review Aug 2021
Santa Cruz, California216 contributions76 helpful votes
The check in experience was super easy, the hosts at reception were always helpful. The property is in an excellent location and just so beautiful. I want to come back for a month and work from here. The wifi is excellent and lots of food options near by. The best beach is a stones throw.
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Date of stay: August 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Gissel M wrote a review Jul 2021
Sunnyside, New York63 contributions64 helpful votes
This island and hotel are a true Gem. Stay here to be steps away from the water, just a few minutes from beautiful and delicious bars and restaurants. A hidden getaway. Beautiful art is scattered throughout the property in a very thoughtful way. Staff was attentive and friendly. Great for a solo or couples trip. Couldn't have asked for a better stay. Will definitely be back.
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Date of stay: June 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
$193 - $266 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooIsla Mujeres
NUMBER OF ROOMS
22
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Frequently Asked Questions about Hotel Paradise Suites
Which popular attractions are close to Hotel Paradise Suites?
Nearby attractions include Playa Norte (0.1 miles), Rock Bar (0.1 miles), and Tiny's Bar (0.3 miles).
What are some of the property amenities at Hotel Paradise Suites?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at Hotel Paradise Suites?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What are some restaurants close to Hotel Paradise Suites?
Conveniently located restaurants include Geisha Valentina, Capricci Pizza & Sfizi, and Los Tacos de Humo.
Are there opportunities to exercise at Hotel Paradise Suites?
Yes, guests have access to a pool and a fitness center during their stay.
Which languages are spoken by the staff at Hotel Paradise Suites?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Paradise Suites?
Many travelers enjoy visiting Hacienda Mundaca (3.2 miles).
Is Hotel Paradise Suites accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.