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Hotel Xbulu-Ha

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Calle Vicente Guerrero # 4 Col. Centro, Isla Mujeres 77440 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (157)
360
Panoramas (13)
Room & Suite (194)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Xbulu-Ha
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 54 hotels in Isla Mujeres
Location
Cleanliness
Service
Value
Hotel Xbulu-Ha is like your second home in your vacation. The staff is always ready to help you in what you need. The hotel is located in Isla Mujeres downtown. Both the ferry and north beach are no more than 5 min walking from the hotel. Also in two blocks you are in Hidalgo street where the restaurants and bars are. So you are close to have fun, but far to do not be disturbed with the noise. Hotel Xbulu-Ha has WiFi, beach towels and chair for the beach as complimentary service.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Baggage storage
Non-smoking hotel
Room features
Air conditioning
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Family
Languages Spoken
Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
129Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
282Reviews17Q+A42Room tips
Traveler rating
  • 132
  • 101
  • 24
  • 12
  • 13
Time of year
Traveler type
Language
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  • English
Popular mentions
Alberto V wrote a review Aug 2021
1 contribution
We stay for two weeks in this Hotel which is very close to North Beach. Excellent staff! Super clean! Anel was super helpful, she gave us tips to venture around the island and recommend local Restaurants. Also, the owner Gabriel was at all times checking on us, making sure we were satisfied with our stay. Housekeeping did a great job, our room was spotless everyday! The location is just at the right spot, you have all amenities near by without the noise of being around the bar areas. Just a block from the malecón , a block from the a market, 2 blocks from the grocery store, 6 min walk from Playa Norte, which Is the best beach in all Quintana Roo. Bars and restaurants one block away and 7 min walk from the Port. I was with my Husband and my 3 children ( 14,9 and 8 ). I totally recommend this Hotel! Karla Mercado
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Date of stay: August 2021Trip type: Traveled with family
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PR18 wrote a review Aug 2021
Tulum, Mexico1 contribution
If I could leave zero stars I would. 100% the worst customer service I’ve ever entailed in my whole life. Stayed for 2 nights and they tried to charge us for 3. Miscommunication due to language barrier on both parties- the receptionist started shouting at me during our conversation about checking out and laughed at us in our faces on the phone to the hotel owner. I’m so disgusted. On top of that- we had no water in our shower the first night and no water to flush the toilet the second. No WiFi in our rooms as promised and a cockroach during our first night stay. I do not recommend this place at all. I found it through recommendation on google reviews but wish I hadn’t. I even apologised for the inconvenience but she refused An apology back and laughed at mine. They wrongly kept our deposit when we didn’t use their room. Extremely money grabbing. We aren’t made of money and they acted disgustingly.
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Date of stay: August 2021Trip type: Traveled as a couple
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Sam wrote a review Aug 2021
Surrey, United Kingdom12 contributions2 helpful votes
Stayed 2 nights and they tried to charge us for 3! We had proof of our Airbnb we stayed at the 2 nights before and they insisted we moved in before. Absolutely appalling behaviour; the receptionist started shouting at us! Unbelievable! AVOID AT ALL COSTS! They flat out refused to give our deposit for the room back. One of those two days we didn’t even have any water. What a joke.
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip: Avoid the Hotel
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2 Helpful votes
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c21cano wrote a review Jun 2021
Las Vegas, Nevada62 contributions32 helpful votes
+1
The best hotel and a 3-5 minute walk to PLAYA NORTE. We will always come back to this hotel. Rooms have been Beautifully remodeled. Our JR suite had ice cold AC, fan, fridge with a freezer, toaster, coffee machine, microwave and dishes. Small dinner table and a sink. Bathroom was squeaky clean and great wifi. Plenty of storage space for our beach wear. And they have beach towels as well as beach chairs included in the price of your stay. Always feel safe and Gabriel the owner is quick to respond to our requests and questions. I would book directly with him as you get the best prices. This is the direct email xbulu.ha@gmail.com I have friends from Canadá that have already booked 3 weeks in January 2022. If you are looking for something clean, safe, reliable, 5 minute walk to playa norte, and a block from Caribbean Sea, another block from busy Hidalgo street this is where you need to book. XBULU-HA
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Jessica wrote a review Oct 2020
Terre Haute, Indiana12 contributions7 helpful votes
We love this hotel! It is conveniently located and close to everything, including Playa Norte. Hotel manager Gabriel was a pleasure to work with when we had to reschedule for two days later than our original check-in due to Hurricane Delta. Check in was a breeze. Room was CLEAN, the AC worked great, the shower had great pressure and hot water. The staff is very friendly and accommodating. They provide beach chairs and towels which is definitely a plus. We come to the island often and even though this was our first stay at Xbulu-Ha, it definitely won't be our last! As a matter of fact we are booked to stay here again in Jan. If you are looking for a clean, quiet, comfortable stay with everything you need in a convenient location then this is the place for you.
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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PRICE RANGE
$51 - $82 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooIsla Mujeres
NUMBER OF ROOMS
22
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Frequently Asked Questions about Hotel Xbulu-Ha
Which popular attractions are close to Hotel Xbulu-Ha?
Nearby attractions include Playa Norte (0.2 miles), Rock Bar (0.1 miles), and El Malecon (0.2 miles).
Which room amenities are available at Hotel Xbulu-Ha?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What are some restaurants close to Hotel Xbulu-Ha?
Conveniently located restaurants include Pizza & a...More, Los Tacos de Humo, and Beachin’ Burrito.
Are there any historical sites close to Hotel Xbulu-Ha?
Many travelers enjoy visiting Hacienda Mundaca (3.0 miles).