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Traveler (161)
Room & Suite (74)
Pool & Beach (10)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to Casa El Pio, a small hotel located just off the town square in the center of Isla Mujeres' downtown district. The island's best beaches, food and shopping are all just a few steps away. Casa El Pio is clean, cute and modern. Amenities include a courtyard plunge pool, free Wi-Fi access and beach tote with towels.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Airport Transportation
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Trendy
250Reviews
176Photos
9Q+A
63Room tips
Traveler rating
  • 210
  • 34
  • 4
  • 1
  • 1
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Popular mentions
We are Airbnb hosts and have stayed in lots of Airbnb’s. Casa el Pio is truly wonderful. Not only is it excellent value but it is a delight to stay in and the staff are lovely. From the fresh, good quality sheets and towels that are changed every day (except probably on a Sunday
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We really loved Casa El Pio and thought it was very well priced. Loved - gorgeous, well appointed and well decorated room complete w coffee making facilities, a hammock and a home-made book about casa and the island - gorgeous little rooftop to read and watch the carribean
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Response from Hillary B, Owner at Casa el Pio
Responded Jan 5, 2019
Hi! Thank you so much for this lovely review! We are so honored that you chose us for your stay on Isla Mujeres. We’re glad you appreciated all the little details about our property and look forward to your return! Take Care!
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Cute boutique hotel with an adorable patio. Jose the Manager is sweet. Unfortunately, the local Nieghbors next door stayed up partying all night long 2 out of the 4 nights we were there. Even with ear plugs you could hear them loud and clear. We tried asking them nicely to keep
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Response from Hillary B, Owner at Casa el Pio
Responded Jan 2, 2019
Hola! Thank you for the review. I am glad you did manage to have some positive experiences at our property. We do try hard to keep a high level of attention on the things we can control. As we say on our website and to folks who have this kind of complaint - we are located on a quiet side street of downtown Isla Mujeres, a block from the town square. While 95% of the year experiences stunningly quiet nights, there are some nights that are just made to celebrate: Christmas Eve, New Year's Eve, Carnival and Independence Day, among others. We respect our neighbor's traditions and have an issue with your apparent idea that we should dictate to an entire island that their culture and habits are keeping our guests awake a few nights a year. We also love our guests, don't get us wrong! But we are located in the downtown area of a delightful and vibrant island that has a long culture and history of its own. Isla Mujeres does not exist solely for the tourists who spend 3 or 4 days here at a time, which makes it a very special place and one worth seeking out. Jose conveyed to me that your husband was very, very upset and he told Jose that when we lost our business we will do something (about the neighbors) because your husband was going to tell everybody not to stay here and he implied that if we gave you some sort of refund or compensation that would not happen. I say this kindly to you and anyone reading this review- If you are the kind of person who expects others to put aside their long held and joyful traditions for your sake, that you want those people to be punished for engaging in their traditions, that you want me to be punished for not asking them to stop celebrating those traditions, in the future you should probably look at staying in all-inclusives or other options that would be more suitable to your needs.
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While the hotel website offered a disclaimer regarding festivals in the square may be loud, nothing indicated their noisy and rude neighbors. Two of the four nights we were there, the neighbors loud music, drinking and partying kept us up to 3:30am. When asked them repeatedly
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Response from Hillary B, Owner at Casa el Pio
Responded Jan 2, 2019
Hola! Thank you for the review - one star is pretty harsh. We do try hard to keep a high level of attention on the things we can control. As we say on our website and to folks who have this kind of complaint - we are located on a quiet side street of downtown Isla Mujeres, a block from the town square. While 95% of the year experiences stunningly quiet nights (Further Reading: Almost all of our other reviews that mention it), there are some nights that are just made to celebrate: Christmas Eve, New Year's Eve, Carnival and Independence Day, among others. We respect our neighbor's traditions and have an issue with your apparent idea that we should dictate to an entire island that their culture and habits are keeping our guests awake a few nights a year. We also love our guests, don't get us wrong! But we are located in the downtown area of a delightful and vibrant island that has a long culture and history of its own. Isla Mujeres does not exist solely for the tourists who spend 3 or 4 days here at a time, which makes it a very special place and one worth seeking out. I say this kindly to you and anyone reading this review- If you are the kind of person who expects others to put aside their long held and joyful traditions for your sake, that you want those people to be punished for engaging in their traditions, that you want me to be punished for not asking them to stop celebrating those traditions then in the future you should probably look at staying in all-inclusives or other options that would be more suitable to your needs. A NOTE: nowhere on Isla allows flushing of toilet paper or drinking of the tap water. In fact, few places in the entire country do! So, thanks for the compliment but we're not that adventurous, we're just in Mexico! We have a 20 gallon dispenser of fresh, purified water on the patio that's always full and where you can drink all the free, clean water that your heart desires. We provide clean bottles in multiple sizes so you can fill them with water to both have in your room and to take with you to the beach. Our housekeeping staff is 2 charming ladies who keep our rooms spotless. They work hard 6 days a week, 52 weeks a year so we give them Sundays, Christmas Day and New Year's Day off.
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Casa el Pio is a clean and lovely place to stay on Isla Mujeres. The staff are wonderful, the rooms are very clean and well maintained, there is wi-fi and it is right next to the 'downtown' area of Isla with all the shopping, bars, nightlife and close to the gulf side of the
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Response from Hillary B, Owner at Casa el Pio
Responded Jan 2, 2019
Hi Kayla! Thanks so much for taking the time to write such a thorough review! It really speaks to the vision we had in mind when creating Casa el Pío and we are so glad you were able to enjoy it. Thank you for all the descriptions and I really enjoyed reading about your trip - others should find it helpful as well. You're a dream traveler to Isla Mujeres - we'd love to host you again anytime! Happy New Year!
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining
Photo provided by managementCasa el Pio
Rooftop Patio view out to the Caribbean
Photo provided by managementCasa el Pio
Room 3 bedroom
Photo provided by managementCasa el Pio
bathroom
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Hola! Sí we have one room left for your dates - Room 3 Ocean View. It is a King room with a view and rents for USD100 per night plus 19% tax. You may book directly at our site. Let me know if you have any further questions as I am happy to answer - Hillary Casa el Pío
0 votes
Hi There - please email hola at casaelpio (follow the email address on our website) for more details. I'll be happy to help you -
0 votes
I'm sorry we missed this request. I wish we could have accommodated you. Just a note however that we are an adults-only facility. I hope you had a nice time on Isla while you were here.
0 votes
Hi There- We do not have that room available but we have Room 5 available. Please see all rate and tax info at our site. Room 3 is available for 11 nights beginning on March, FYI. We are located one block south of the town square on Av Hidalgo.
0 votes
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12
"Loved having the first floor room with a little patio!"
"Room #4 was perfect"
"Room 1 is nice with the patio, upper floor rooms seem like they would have more of a breeze."
"room 2 was huge and quiet. The bathroom is small but completely functional."
"We stayed in room 4. It was very quiet and cozy. All the rooms were lovely."
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PRICE RANGE
$101 - $113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa el pio hotel isla mujeres
LOCATION
MexicoYucatan PeninsulaQuintana RooIsla Mujeres
NUMBER OF ROOMS
5
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