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    Privilege Aluxes

    Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
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    Lowest prices for your stay
    11/5/2017 11/6/2017
     3 people have started booking this hotel
    $274
    $260
    SAVE $14
    $274
    $274
    Traveler (4028)
    Room & Suite (968)
    Pool & Beach (888)
    Excellence Playa Mujeres
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    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “satay” (528 reviews)
    “del mar” (440 reviews)
    “pool bar” (280 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Excellence Playa Mujeres
    12,119 reviews
    #2 of 7 hotels in Playa Mujeres
     
    Ixchel Beach Hotel
    1,382 reviews
    #5 of 37 hotels in Isla Mujeres
     
    Nautibeach Condos
    736 reviews
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    Hotel Secreto
    359 reviews
    #9 of 37 hotels in Isla Mujeres
     
    Rooms
    Nov 5Nov 6
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,980)
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    1,261 - 1,265 of 2,716 reviews

    Reviewed May 18, 2014 via mobile

    We are currently staying here and are stuck here for three more nights. We never have hot water unless we run the water for a good 20-30 minutes and then it's hot....intermittently. You could call for service and then maintenance will run the water for...More

    10  Thank Sammibb
    Response from Privilege A, Social Media at Privilege AluxesResponded May 25, 2014

    Thank you very much for your comments and observations that help us to improve our guest satisfaction and quality service. We are very disappointed to learn that your stay did not meet your expectations and you were let down on this occasion. We would like...More

    Reviewed May 17, 2014

    My husband and I recently returned from our stay and we have to say that it was wonderful! It definitely was the best place in the island! No comparison to any of the other hotels. We were there to celebrate our 20th Wedding anniversary. We...More

    Thank LydiaandRuben
    Response from Privilege A, Social Media at Privilege AluxesResponded May 23, 2014

    Thank you for choosing Privilege Aluxes to celebrate your 20th Wedding anniversary! It is a pleasure for us to know that your stay with us was an incredible experience because our principal aim is to give you our best service, make your stay unforgettable and...More

    Reviewed May 16, 2014

    I read lot good reviews on this hotel but please pay attention to the poor reviews on this hotel. They are mostly true. This resort need lots of attention on the building maintenance and staff service. Room: Our room smelled very bad. When AC is...More

    6  Thank C C
    Response from Privilege A, Social Media at Privilege AluxesResponded May 21, 2014

    We are tremendously sorry to hear about your stay. We really appreciate your remarks, and we would like just to say that you can rest assure we are considering each and all of your comments to improve our services and facilities. It is great that...More

    Reviewed May 15, 2014

    I can’t say enough good things about my trip to Isla Mujeres and my stay at Privilege Aluxes. I know I am not the first or last to stay on this wonderful island but I left feeling as though I had discovered a hidden gem!...More

    2  Thank Dale J
    Response from Privilege A, Social Media at Privilege AluxesResponded May 19, 2014

    First of all Congratulations!! Thank you very much for your kind words, we will share your comments with our team, who certainly will be encouraged by your remarks. It is an enormous pleasure to know the satisfaction of our customers, because this is our aim,...More

    Reviewed May 15, 2014

    This was our second visit to the island and to Privilege Aluxes. First time was 2 years ago. This time we stayed 5 nights in a deluxe room with a Jacuzzi on the balcony. Same room as last time coincidently! Our room was spotless. This...More

    Thank Ginaz
    Response from Privilege A, Social Media at Privilege AluxesResponded May 19, 2014

    Thank you for choosing us for the second time. Thank you for sharing your comments on TripAdvisor, we value your feedback to help us improve the service we are offering. We were delighted to read you found the hotel clean and enjoyed the overall experience....More

    Excellence Playa Mujeres
    12,119 reviews
    #2 of 7 hotels in Playa Mujeres
     
    Ixchel Beach Hotel
    1,382 reviews
    #5 of 37 hotels in Isla Mujeres
     
    Nautibeach Condos
    736 reviews
    #2 of 37 hotels in Isla Mujeres
     
    Hotel Secreto
    359 reviews
    #9 of 37 hotels in Isla Mujeres
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Beachfront
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $170 - $483 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Isla Mujeres
    • #2 Top resorts Hotel in Isla Mujeres
    • #3 Luxury Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, TravelClick, Booking.com, TravelUp, Agoda, Hotwire, Cancelon, TripOnline SA, HotelsClick, Evoline ltd, getaroom.com and HotelQuickly so you can book your Privilege Aluxes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Privilege Aluxes Isla Mujeres ,
    • Privilege Aluxes Hotel Isla Mujeres
    Add Photo Photos
    Traveler (4028)
    Room & Suite (968)
    Pool & Beach (888)
    Dining (478)
    Hotel & Grounds (2013)
    Bathroom (65)
    Family and Play Areas (8)
    Business Center & Event Rooms (6)
    Nearby
    Sponsored by:
    Nautibeach Condos
    736 reviews
    .07 miles away
     
    Ixchel Beach Hotel
    1,382 reviews
    .09 miles away
     
    Excellence Playa Mujeres
    12,119 reviews
    3.62 miles away
     
    Hotel Secreto
    359 reviews
    .27 miles away
     
    Nearby Restaurants
    Dopi's
    441 reviews
    .08 miles away
    Rooster Cafe
    1,566 reviews
    .10 miles away
    Ruben's Restaurant Isla Mujeres
    1,257 reviews
    .12 miles away
    Lola Valentina
    1,451 reviews
    .10 miles away
    Nearby Attractions
    Playa Norte
    5,791 reviews
    .14 miles away
    Isla Mujeres Trips
    371 reviews
    .19 miles away
    On Isla Mujeres Water Tours
    268 reviews
    .14 miles away
    Golf Carts Indios
    290 reviews
    .13 miles away
    Ask a question
    Questions & Answers
    Shahar W
    October 22, 2017|
    Answer
    Response from rwilliams625 | Reviewed this property |
    Both are available.
    0
    Votes
    Dstra2
    October 13, 2017|
    AnswerShow all 3 answers
    Response from BUDDYV | Reviewed this property |
    Bryan T is correct and there are not very many of them.
    0
    Votes
    Room Tips
    "Although I room/balcony overlooked the road it was quiet."
    Read review
    "ask for front view room. because some of the rooms has a part view to the sea"
    Read review
    "The rooms with the jacuzzi tub do not face the beach."
    Read review
    "Please consider this hotel; it is truly a gift and the staff are WONDERFUL!"
    Read review
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