We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Privilege Aluxes

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Privilege Aluxes
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,679 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Privilege Aluxes
See the most recent reviews
Showing 2,449: English reviews
Alvin, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

This time we upgraded to the honeymoon suite. It sits away from the school so we didn't hear the morning rush. Very big and spacious and worth the upgrade. Food was very good. We ate breakfast at their buffet and it was great. They made our eggs just like we asked them to be made. Check in was easy. Kathia... More 

Helpful?
3 Thank _idacsr
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are pleased to greet you and at the same time we would like to convey our gratitude for your preference in our hotel. We found your praises very gratifying, after the work and effort made by our team. Thank you for your comments and look forward to providing you with the best of our attention and service excellence soon... More 

Columbus, Ohio
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago

My wife and I went back after not being on the island for two years and had another perfect stay at Privilege. We were in room 113 and while we had heard that building one is not ideal we enjoyed out large room greatly. It did have a slight odor that we had also read about but really it was... More 

Helpful?
5 Thank Dan R
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Privilege Aluxes. We found your praises very gratifying, after the work and effort made by our team. We thank you for your comments and look forward to providing you with the best of our... More 

St. Catharines, Canada
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

We have stayed at Privileges a few times over the past couple of years and have enjoyed it so much that we decided to bring my parents along for their first visit to Isla. We both stayed in a delux suite which and couldn't be happier with our rooms. The beds our very comfortable, the rooms are spotless and the... More 

Helpful?
4 Thank Proud_Cdn_Grl
Brighton, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago via mobile

I honestly have never had a better holiday! This island better stay the way it is right now or I might cry!! The island is the happiest place anywhere and I have traveled a lot! I love everything about it! And this hotel was just perfection! It was small but not too small! Beautiful beach with absolutely perfect service so... More 

Helpful?
7 Thank r0siew2016
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your wonderful and kind words. It is a pleasure for us to know that our team made you feel very taken care of and comfortable. The whole team sends their warm regards to you and we hope that we will have the pleasure to host you soon again in the near future. More 

Palm Coast, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

First impression was a great place to stay. Had to wait @ one hour after regular check-in time for a suite different from what they originally assigned to us. Immediately on entering I noticed the tile/marble floors appeared very unpolished. There was very little in the way of wall hangings or accents throughout. Kitchen had only a coffee maker and... More 

Helpful?
1 Thank 148glc
Privilege A, Social Media at Privilege Aluxes, responded to this review

We would like to thank you for reviewing Privilege Aluxes. On behalf of our management we apologize for not being able to exceed your expectations. We take notes of your remarks that are of tremendous assistance to improve our work. We definitely look forward to have you back visiting and give us the opportunity to pamper and provide you with... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

We went to this beautiful island on a day trip last year and decided to think outside the box and book a 2 week stay outside the conventional way of booking through an agent, which is good as there is not an overhaul of English (We were only ones for 2 wks!!!) Everything was living the dream!!!! Room was wow... More 

Helpful?
4 Thank Davidmarshall86
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, because this is our aim, to give you an unforgettable experience, being satisfied and making you feel at home. We will share your comments with our team, who certainly will be encouraged by your remarks. Looking forward to welcoming you again... More 

Wichita Falls, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

Just got back from visit #5 to Privilege Aluxes and it was great as always. Always love when you return and most of the staff see you and remember your name and welcome you back. Makes you feels special. From the time we checked in until we drove away 7 days later the staff does all they can to make... More 

Helpful?
4 Thank Mike C
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for choosing Privilege Aluxes for your fifth visit to this beautiful island and for your wonderful and kind words. It is a pleasure for us to know that our team made you feel very taken care of and comfortable. The whole team sends their warm regards to you and we hope that we will have the pleasure to... More 

Dallas, Texas
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

Just got back from a week at PA. Stayed in room 422. Very nice room on 2nd floor. Room was clean and well maintained. Housekeeping did a very good job all week. 2 a/c units, 1 for the bedroom, 1 for the living area. 2 nice TVs, but only 1 English channel, HBO. Mini fridge kept stock with all types... More 

Helpful?
5 Thank Joe G
Privilege A, social media at Privilege Aluxes, responded to this review

We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Privilege Aluxes. Thank you for your wonderful and kind words. It is a pleasure for us to know that our team made you feel very taken care of and comfortable. The whole team sends... More 

Cancún, Quintana Roo, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Celebrated our first anniversary there. Great welcome by staff including welcome drinks which hit the spot! We were upgraded to suite at no cost when my husband mentioned our anniversary. Huge, clean suite. Beautiful beach. Great service on beach for food & drinks. Really nice staff. We did all-inclusive & while it was not top shelf alcohol or super gourmet... More 

Helpful?
1 Thank Julchavez
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank your for choosing Privilege Aluxes Hotel for your recent stay in Isla Mujeres. We really appreciate that you took the time to post your feedback, we are delighted to hear that you loved your stay with us and appreciated the services provided by our staff. Thank you again! We look forward to welcoming you back soon! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

We were fortunate to grab the 60% off all inclusive STEAL for our first trip to Isla. Just returned and already dreaming of returning. From the moment we stepped foot in the lobby, we were greeted with professionalism, enthusiasm, CHAMPAGNE and excellent service. We celebrated my birthday while there and returned to a decorated room, cake and champagne! I was... More 

Helpful?
4 Thank Robert P
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you an unforgettable experience and making you feel at home. We will share your comments with our team, who certainly will be encouraged by your remarks. Looking forward to welcoming you again to offer another... More 

Questions? Get answers from hotel staff and past guests. Ask a question

3,857 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (3582)
Viewed
Pool/Beach Area (706)
Viewed
Hotel & Grounds (515)
Viewed
Room/Suite (511)
Viewed
View from Room (265)
Viewed
Dining (322)
Viewed
Bathroom (58)
Viewed
Family/Play Areas (8)
Viewed
Business Center/Function Rooms (5)
Viewed
2:23
Videos (5)
Viewed
Other (1187)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (220)
Viewed
Amenities (12)
Viewed
Deluxe Suite (43)
Viewed
Grand Platinum Suite (44)
Viewed
Pool (19)
Viewed
Premium Suite (41)
Viewed
Dining (14)
Viewed
Standard Room (26)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (2)
Viewed
Dining (18)
Viewed
Pool/Beach Area (10)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Isla Mujeres hotels
0.1 mi away
Ixchel Beach Hotel
Ixchel Beach Hotel
#4 of 37 in Isla Mujeres
1,215 reviews
0.4 mi away
Mia Reef Isla Mujeres
Mia Reef Isla Mujeres
#7 of 37 in Isla Mujeres
1,739 reviews
1.8 mi away
Zoetry Villa Rolandi Isla Mujeres Cancun
Show Prices
Show Prices
Show Prices
0.1 mi away
Nautibeach Condos
Nautibeach Condos
#1 of 37 in Isla Mujeres
609 reviews
3.8 mi away
Casa de los Suenos
Casa de los Suenos
#6 of 37 in Isla Mujeres
468 reviews
0.3 mi away
Na Balam Beach Hotel
Na Balam Beach Hotel
#14 of 37 in Isla Mujeres
766 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, Caribbean, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $200 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Odigeo, Travelocity, Orbitz and Jetsetter so you can book your Privilege Aluxes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Spa Hotel in Isla Mujeres
#2 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Privilege Aluxes staff and other travelers.
342 questions
Ask a question

See all questions (342)

Questions? Get answers from Privilege Aluxes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“corner suites are large and definitely recommend the platinum suite it was awesome”
 of 5 bubbles ruresti2016, 3 days ago | Read review
“Ask for a higher floor when booking to get a great view, also read about the room types, Standard, Superior, Suite Deluxe, Etc,”
 of 5 bubbles 172randallf, 3 days ago | Read review
“any of the top floor rooms have plunge pools”
 of 5 bubbles davidhG6329JB, 4 days ago | Read review
“Higher up,the better the view”
 of 5 bubbles Dave443, 5 days ago | Read review
“Upgrade to a honeymoon suite. The size of the room was amazing and it was also quiet.”
 of 5 bubbles _idacsr, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay