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Privilege Aluxes

Certificate of Excellence
Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
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1 room 1 adult
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Privilege Aluxes
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2,319 Reviews from our TripAdvisor Community

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Iowa
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

This resort is so accommodating, From the minute guests walk through the front door, until they exit at the end of their stay, they will be treated like royalty! The staff is excellent in all areas. The reception desk staff is friendly and efficient, the rooms are spotless, the food is great, and the wait staff goes out of their... More 

Helpful?
1 Thank FarmmomIowa
Liberty, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been to Jamaica, Punta Cana, and Mexico many times...having stayed at Sandals, Secrets, Majestic, Dreams, Catalonia, Ocean Maya and others. I have definitely found my piece of paradise! I am from a small town in South Carolina and I feel at home on this small island. The locals are so hospitable and happy. Although, many would not rate... More 

Helpful?
3 Thank Julie B
St. Louis, MO
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I recently visited with two other couples and had a wonderful time. Check in was quick and efficient. We booked the Grand Platinum Suite with the rooftop pool and balcony. Wow! We had a wonderful view...it was a perfect place to have a bite to eat and a few drinks as the sun went down. The room... More 

Helpful?
3 Thank adavis_STL
Mapleton, North Dakota
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Was very pleased with the resort and will go back again! The resort lined up our round-trip transportation from the airport to the hotel and it could not have worked better! The room was amazing with a kitchen, living room, bedroom, oversized balcony and massive bathroom with walk-in shower and jacuzzi tub. The food at the beach bar was phenomenal.... More 

Helpful?
4 Thank Alison K
pine island, minnesota
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at Privilege Aluxes the end of January. We did not do complete all-inclusive as there are so many great restaurants and bars within walking distance of the hotel, but we did have a breakfast buffet included every day and it was excellent. We had an extra person tag along at the last minute so we upgraded our standard... More 

Helpful?
1 Thank buckyj
Saint Louis, Missouri
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Booked the all inclusive option for January 2016. Flew to Cancun and caught the ferry shuttle to the island. Ferry is very affordable and a lot of fun, especially on the open top deck. Great facility in a wonderful location. Rooms and the bathrooms were nice sized, clean and well setup. Food was some of the best I've had at... More 

Helpful?
3 Thank R G
Bakersfield, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I went for our honeymoon in August of 2015. When we arrived we flew into cancun where they had a shuttle pick us up and give us ferry tickets to ride the ferry to the island. It is a 20 minute ride to the island. From there, a taxi picked us up and took us to the... More 

Helpful?
2 Thank andreamorgan327
Miramichi, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Privilege Aluxes in January 2016 with family and friends for our daughters wedding and I can't tell you enough how wonderful everything was. Staff amazing! To many to mention but just a few that come to mind Henry who cleaned our room daily (who had his work cut out for him with three adults) and he... More 

Helpful?
1 Thank Sandra-D012216
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your great review, it is always a pleasure to receive positive feedback and moreover in such a special occasion! We are delighted to learn that everybody enjoyed the experience at Privilege Aluxes. It will be fantastic to welcome you again in the future where we will try our utmost to make of your next vacation... More 

Regina, Canada
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this resort for one week in early January 2016, and booked the all inclusive package. This package included all meals and drinks, and we could have booked the room with breakfast, but liked the convenience of having everything included. We arrived at Cancun airport and arranged a transfer from Discovery Mundo at a round trip cost of... More 

Helpful?
5 Thank Erin2014A
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for choosing us to enjoy this beautiful island. We wish to express our sincere appreciation for your contribution with your comments. The consistent feedback and support we get from you help us to scale new heights improving the quality of our service. Looking forward to welcoming you again to offer another great experience on this gorgeous... More 

Chicago, Illinois
Level Contributor
114 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here 10 nights. Got a suite with a pool on the second floor, very nice! These pool patios are not private, you do see your neighbors. Front desk very nice and quick. Smaller property, so convenient to everything. All inclusive. We primarily ate breakfast and lunch. There are many restaurants off property to explore. Food is not the... More 

Helpful?
1 Thank wrdlyone
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your feedback, guests like you help us to improve ourselves. We really value you took the time to make these valuable comments which are the best assistance in our daily effort to get the highest standards in the different areas that you have mentioned. We are glad that all in all you consider the hotel... More 

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