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04/09/2017 04/10/2017
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    Privilege Aluxes

    Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE $128 $379*$252*View Deal
    $289*View Deal
    $290*View Deal
    Traveler (3680)
    Room & Suite (801)
    Pool & Beach (740)
    Overview

    • Excellent59%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “cafe del mar” (332 reviews)
    “satay” (496 reviews)
    “pool bar” (261 reviews)
    Free Wifi
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    4 Star Hotel
    All hotel details
    Rooms
    04/09/2017 04/10/2017
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    04/09/2017 04/10/2017
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    Traveler rating
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    All reviews cafe del mar satay pool bar platinum suite thai restaurant superior room beach restaurant breakfast buffet all inclusive package rent a golf cart jacuzzi on the balcony all inclusive plan living room ocean view shrimp tacos beach service beach club guacamole mixed drinks bottle of champagne
    Reviewed 2 days ago

    first time to isla mujeres. really loved the island -- very beautiful. did not do the all inclusive. did get the grand platinum suite -- dipping pool and balconies fabulous with amazing views! will do this review as pros/cons list. pros: very clean rooms, comfortable...More

    Helpful?
    Reviewed 5 days ago

    My husband and I spent our honeymoon at Privilege Aluxes and decided to come back to celebrate our anniversary. After our second trip, I can officially say that we would be hard pressed to find a resort we enjoy more than Privilege. The location is...More

    Helpful?
    Reviewed 6 days ago via mobile

    We had the deluxe suite and stayed 4 nights. The rooms are very good, the staff is very nice and helpful. The location of the hotel is perfect, close to the beach and the strip. Had a very nice time there and are looking forward...More

    Helpful?
    Response from Privilege A, Social Media at Privilege Aluxes

    Thank your for choosing Privilege Aluxes Hotel for your recent stay in Isla Mujeres. We really appreciate that you took the time to post your feedback, we are delighted to hear that you loved your stay with us and appreciated the services provided by our...

    Reviewed 1 week ago via mobile

    Once again we had an amazing vacation! It's really hard to list all of the great things about this place but I'll give it a shot, in no specific order. I thought I might touch on some of the "smaller things". 1. Size of the...More

    Helpful?
    Response from Privilege A, Social Media at Privilege Aluxes

    We truly appreciate your review, it is our best reward from you. We are very pleased to know that you had a nice stay with us and your words will improve our staff motivation to work better day by day. We would like to express...More

    Reviewed 1 week ago

    Vacation starts with a bit of an excursion. A little tour of Cancun, then A ferry ride to the island. Entertainment on the ferry. This time was a fellow playing beautiful nylon guitar and perfectly enhances your short ( 25 minute) trip to the island....More

    Helpful?
    Response from Privilege A, Social Media at Privilege Aluxes

    Thank you for your valuable time, we want you to know that your satisfaction is our greatest commitment and we are very happy to learn that you had a great and relaxing stay visiting Isla Mujeres. We hope to see you soon, where we will...

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Breakfast included
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Photos
    Traveler (3680)
    Room & Suite (801)
    Pool & Beach (740)
    Dining (359)
    Nearby
    Nearby Restaurants
    Ruben's Restaurant Isla Mujeres
    1,104 reviews
    .10 miles away
    Lola Valentina
    1,265 reviews
    .08 miles away
    Dopi's
    378 reviews
    .07 miles away
    Capricci Pizza & Sfizi
    126 reviews
    .10 miles away
    Nearby Attractions
    Playa Norte
    5,082 reviews
    .13 miles away
    Isla Mujeres Trips, Info & Tours Center by Mariel
    307 reviews
    .14 miles away
    Golf Carts Indios
    276 reviews
    .11 miles away
    Carey Dive Center
    221 reviews
    .13 miles away
    Questions & AnswersAsk a question
    Shari S
    Can you tell me if you provide transportation from the Cancun airport? Thank you.
    March 22, 2017|
    Answer Show all 2 answers
    Response from Privilege A | Property representative |
    Hi, yes we do, visiting our webiste tab "Directions" you'll find the instructions to make the transportation arrangements. See you soon!
    0
    Votes
    Sherry E
    I have sent several emails to the reservations.aluxes privilege address to get confirmation for our April 29th stay and have not received a response. We booked thru their website and have our original confirmation from last year, but it makes me a uncomfortable that they are not responding to any of these emails. Has anyone had success calling them directly for confirmation or have any other suggestions?
    March 22, 2017|
    Answer Show all 2 answers
    Response from Privilege A | Property representative |
    Hi Sherry, we apologize for the long wait, we have forwarded your message to reception and they will get back to you shortly. Usually they take from 24 to 48 hours to answer the emails we apologize if this was not your case... More
    0
    Votes
    lma55806
    Does the resort serve any Canadian Whiskey?
    March 20, 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    I'm not much help but I do not remember any. Maybe someone else will know
    0
    Votes
    Room Tips
    "we were in rm 353. great views of both bay and ocean and very private. only detractor was (noisy) a/c units..."
    Jamderm, 1 day agoRead review
    "best views are 3rd floor and up. Careful some are city and Graveyard"
    Dan Q, 9 days agoRead review
    "There was no room for negation at desk for rooms , 534 high enough to over look Jacks restaurant the grade..."
    Mar H, 10 days agoRead review
    "Rooms facing the ocean are the best"
    rhondah663, 15 days agoRead review
    "Rooms pool or ocean view 4 floor or higher best views. Back side city,cemetery and school. Noisy during the..."
    lmcthatsme, 18 days agoRead review
    "Get a beach facing room if you can"
    Matthew H, 21 days agoRead review
    "Rooms facing ocean and/or pool"
    slibber, 21 days agoRead review
    "Would suggest at least a pool view. Honeymoon suite was great!"
    Carol F, 22 days agoRead review
    "Ask for a room overlooking the pool. We liked 3rd floor."
    Bruce D, 27 days agoRead review
    "Insist on a room with pool or beach view."
    sultanababe, 28 days agoRead review
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