We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 53 hotels in Cozumel

Secrets Aura Cozumel

3,871 reviews
Save
Traveler (4443)
Pool & Beach (1022)
Room & Suite (990)
Overview
  • Excellent45%
  • Very good29%
  • Average15%
  • Poor7%
  • Terrible4%
Travelers talk about
“sky bar”(466 reviews)
“preferred club”(227 reviews)
“preferred pool”(183 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Secrets Aura Cozumel
Special Offer: Winter Greataways!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,871)Write a Review
There are newer reviews for Secrets Aura Cozumel
See the most recent reviews
Filter reviews
3,509 results
Traveler rating
1,494
1,046
542
276
151
Traveler type
Time of year
LanguageEnglish
More languages
1,494
1,046
542
276
151
Show reviews that mention
All reviewssky barpreferred clubpreferred poolswim up roomroom servicepreferred areabarefoot grillmarket cafepreferred roomcoco cafemanatee poolocean viewpool conciergeswim up barfoam partysister resortfish
FilterEnglish
Updating list...
521 - 525 of 3,509 reviews
Reviewed March 12, 2017

I loved many things about Secrets Aura Cozumel!!!! Beautiful beach setting, friendly energetic staff, fantastic weather. We were in preferred section, ocean view/pool view from balcony, was just heaven. Staff all friendly and helpful, wanting guest to have a great time. Our room was clean,roomy...More

1  Thank Jean C
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded March 14, 2017

Hello Jean C, Thank you so very much for sharing your experience with your fellow travelers as we value and appreciate all feedback we receive here on Trip Advisor. We certainly couldn’t be happier with your review. Thank you for highlighting the thing you loved...More

Reviewed March 12, 2017

This was our 5th trip to Secrets Aura, we were there for Super bowl and stayed 8 nights. They have made some positive changes since our last visit. They have brought in more entertainment, a band one night, guitar player and a show that match...More

Thank Jill G
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded March 14, 2017

Hello Jill G, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Aura Cozumel. We were delighted that you’ve visited us for 5th time and you have enjoyed all the details we take...More

Reviewed March 11, 2017 via mobile

Shouts out to William in Entertainment, Rosa, Cristian, and Gilberto at the Market, Adriana and Eugenia on the beach Barefoot. Rigo, Cristel and Wilbert at Tortuga bar. You always make us feel welcome (4th stay here). Maritsa congrats on your marriage to Cristian, we missed...More

Thank Edgar S
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded March 14, 2017

Hello Mr. Edgar S Thank you for sharing your review with us. We are thrilled to hear that your vacation was wonderful and that you were pleased with the service . Our team is always trying to ensure that we surpass the expectations of each...More

Reviewed March 10, 2017

This was the best vacation we had. the only complaint that my husband and had was the food on the buffets were cold. (almost refrigerator cold). other than that we had a great time and the rest of the was so goodMore

Review collected in partnership with this hotel
Thank W6830EXdavidw
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded March 14, 2017

Hello W6830EXdavidw, First and foremost allow me to thank you for choosing Secrets Aura as host of your previous holidays. Our mission is to make every stay as close to perfection as possible ensuring our guests with the most relaxing experience. It is with great...More

Reviewed March 9, 2017

We really enjoyed our stay at Secrets Aura, and had loads of fun at the Sky Bar. All the staff were very friendly and helpful, especially NOEMY and FRANCISCO, who went out of their way to make sure we were well taken care of! The...More

1  Thank cinwood22
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded March 14, 2017

Hello cinwood22, Thank you for your kind review, we are so pleased to read your detailed overview of your positive experience with our staff, service, sky bar, pools, activities and special events. Such compliments serve to inspire our team of hardworking staff and It is...More

View more reviews
PreviousNext
1103104105106107702
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Center with Gym / Workout Room
Beachfront
Free Internet
Restaurant
Breakfast included
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Breakfast included
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$219 - $557 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Cozumel
#9 Top resorts Hotel in Cozumel
#9 Spa Hotel in Cozumel
#12 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$219 - $557 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Cozumel
#9 Top resorts Hotel in Cozumel
#9 Spa Hotel in Cozumel
#12 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (4443)
Pool & Beach (1022)
Room & Suite (990)
Dining (464)
Hotel & Grounds (2099)
Bathroom (84)
Family and Play Areas (14)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
YLO38
January 18, 2018|
Answer
Response from Deb V | Reviewed this property |
We took the shared van from the airport last time we were there. When you go out the glass doors go to your right. You will see a kiosk where you can buy tickets for the Colectivo. The kiosk is down a little I the left... More
0
Votes
Julie G
January 17, 2018|
Answer
Response from yogaprincess1 | Reviewed this property |
We bring our own equipment somI am not sure about the condition of the equipment but they do provide it, I saw several people using this service
1
Vote
Florida_waterskier
January 16, 2018|
AnswerShow all 3 answers
Response from Jhobbs03 | Reviewed this property |
We never went to the night club. Sorry. It was a very quiet resort. We were in bed by 9-10 every night
0
Votes
Room Tips
"Only go at a cheap rate, I would not pay more than $800.00 per all in."
Read review
"New rooms built on top floor of only 1 building, look at these if you want a less tired room."
Read review
"Don't miss the sunset at the Sky Bar while sipping your favorite dink."
Read review
"Rooms are dark. It is an older Resort that needs work Comfortable though."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite