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Secrets Aura Cozumel

#13 of 52 Hotels in Cozumel
Certificate of Excellence
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Secrets Aura Cozumel
Secrets Aura Cozumel
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2,695 Reviews from our TripAdvisor Community

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Showing 2,501: English reviews
Danville
1 review
3 of 5 stars Reviewed yesterday NEW

Nice resort. Great place if you love to scuba dive and snorkel. Service Not up to standard .... service not consistent. Club offices are all next door at Sunscape. As a Diamond level member, we expected much better service than what we received.

Review collected in partnership with this hotel

Helpful?
Thank barbaraallysonj
New Orleans, Louisiana
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We had an amazing experience from the time we arrived at the Resort until we checked out. The staff was very nice and helpful. Our Room was very nice & spacious. The food was good. The grounds were very well kept. It was very peaceful & Laid back. There is alot to do at the resort, & we also rented... More 

Helpful?
Thank angoh8170
1 review
5 of 5 stars Reviewed yesterday NEW

I had a great time with my boyfriend. Service was amazing, food was great, and rooms were clean. Enjoyed being able to go to the other resort to eat at their restaurants too which was included in the all inclusive fee.

Helpful?
Thank La Niecia V
Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW

My room was in the older part of the resort which I do not recommend. Our room was 1038 and it had a really bad odor, no hot water in the shower, and the phone did not work for room service. However, the set up of the room was just fine and the view was beautiful of the sea. When... More 

Helpful?
Thank Katie M
Fort Myers Beach, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

Great Hotel, was undergoing a complete remodel, our room had been completed and the construction had very little effect on our daily routine. Very considerate staff, very tranquil. this property is very secluded. great eateries Nice beach, with descent snorkeling.

Helpful?
Thank JPLJalc
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I stayed at Secrets Aura for 4 nights in July 2016. We stayed in the Preferred Club section with a beachfront room. I'll start with the pros... The room was nice. It had a modern look and was remodeled. The king bed had very nice, comfortable bedding. The view was beautiful and it was pretty quiet, even... More 

Helpful?
Thank ShepardsfrmPhoenix
Panama City, Florida
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Having never visited Cozumel we wanted an all inclusive vacation. So, a quick summary of our trip goes like this: We flew in without prearranged transportation. A shared shuttle to Secrets was $20 for two people from the airport. Upon arrival we were greeted with champagne and shown to our room. No time share pressure or sales. A voucher coupon... More 

Helpful?
1 Thank smrducs
Austin, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I traveled with another couple to celebrate both our 32 wedding anniversaries. Upon arrival at the hotel, we were greeted with cool moist towels and a cold glass of champagne. Both were welcome and refreshing after our hot ride from the airport. My husband and I were ushered to another part of the hotel because we had... More 

Helpful?
1 Thank dot_too_dot
Mansfield, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We just got back from a wonderful week in Cozumel at Secrets Aura - loved every minute! Mariana, the concierge at the preferred area pool was an outstanding hostess. Vicki and Isabelle (or maybe isabella?) were exceptional waitresses on the beach, Maurico was terrific at the bar and Christian and Felipe were wonderful bartenders in the preferred lounge. Chris took... More 

Helpful?
Thank kda1961
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Let me start by saying my family has been traveling to Cozumel since the 70s and are very use to the Cozumel culture. This was our first time at the secret aura. When we arrived at the hotel everything seemed extremely nice. It wasn't long and things like dress code, poor AC, and preferred guest options got in the way.... More 

Helpful?
1 Thank Kelsey K
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Unlimited luxury now in Cozumel. Not only the perfect place for the celebration of love, if you desire pampering and seclusion in the Mexican Caribbean, look no further than Secrets Aura Cozumel. More than just a place to unwind, this All Inclusive - adults only getaway offers a stylishly contemporary environment for guests accustomed to the best. Each suite indulges with an inviting blend of light and comfort, as well as a private balcony featuring beautiful views to the grounds or the Ocean. Secrets Aura Cozumel has a unique category of rooms with access to the pool from the terrace and slides to the Swim up bar. For those looking for a most intimate getaway, a unique concept of Loft Suites with solarium and a private lap pool with magnificent ocean views is also available only at Secrets Aura Cozumel. ... more   less 

Additional Information about Secrets Aura Cozumel

Address: Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $192 - $587 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Secrets Aura Cozumel 4*
Number of rooms: 238
Reservation Options:
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Also Known As:
Aura Cozumel Grand Hotel Cozumel
Wyndham Cozumel
Cozumel Wyndham
Hotel Style:
#6 Luxury Hotel in Cozumel
#6 Top resorts Hotel in Cozumel
#7 On the Beach Hotel in Cozumel
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