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Royal Level at Occidental Cozumel

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Traveler (357)
Pool & Beach (103)
Room & Suite (61)
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Overview
  • Excellent57%
  • Very good28%
  • Average7%
  • Poor3%
  • Terrible5%
Travelers talk about
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Reviews (358)
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All reviewsthe royal club restaurantla carretaprivate restaurantresident barracudaprivate poolspecialty restaurantsworth the upgradelate night pizzadive shopbeach restaurantfishtime sharesonora grillmain buffetoccidental cozumelregular roomdive sites
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161 - 165 of 327 reviews
Reviewed June 4, 2013

After an air conditioner issue in the standard room, we bumped up to the Royal Club. This was absolutely the best decision! Margarita and Monica at the concierge desk were incredible. They always greeted you with a smile and seemed eager accommodate our every need....More

3  Thank gina s
Reviewed June 4, 2013

So this is now our 4th stay at the Royal Club. As usual, we had a wonderful vacation. As mentioned in some of the previous reviews, there are some areas that the hotel could improve on. I will list these at the end of this...More

3  Thank Alangood
Reviewed May 21, 2013

My husband and I just returned from one week at the Royal Club at the Occidental Grand Cozumel. We loved every minute of it. Upon arrival, we were immediately taken by cart to the Royal Club where our check in was processed quickly and efficiently....More

1  Thank harmonyandserenity
Reviewed May 19, 2013

I can't believe that there are 18 better hotels on Cozumel. I think many reviewers place their reviews on the Occidental Grand site rather than the Royal Club and this might be dragging down the average score for the Royal Club. I have three gripes...More

1  Thank Mont1e
Reviewed May 7, 2013

The trip started out on a sour note when we checked in. When we made the reservation, we were "assured" that we would have a room with a king size bed. It didn't. When we complained to the Royal Club staff, they told us that...More

Thank Ira4527
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Meeting Rooms
Business Center with Internet Access
Banquet Room
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Hot Tub
Details
Price range
$154 - $388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Cozumel
#9 Spa Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms
Details
Price range
$154 - $388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Cozumel
#9 Spa Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms
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Traveler (357)
Pool & Beach (103)
Room & Suite (61)
Dining (40)
Family and Play Areas (3)
Questions & Answers
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Nettagirl
June 7, 2018|
Answer
Response from cdnusbaum | Reviewed this property |
I don't think so. I have a regular royal room, but i read that they didn't. Someone can correct me if so.
1
Vote
Karen B
February 21, 2018|
AnswerShow all 3 answers
Response from Len L | Reviewed this property |
Yes.
0
Votes
Room Tips
"most rooms are the same upgrade to royal club if possible"
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"Select the Royal Level"
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"Royal Level is a must! We were in building 21. Top floor is best for quiet and a view."
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"We loved our third floor room looking into the jungle."
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