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Occidental Grand Cozumel

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Occidental Grand Cozumel
Occidental Grand Cozumel
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3,927 Reviews from our TripAdvisor Community

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Showing 3,620: English reviews
Azle, Texas
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW via mobile

After 15 or so trips to Cozumel I have found the worst place to stay. The rooms were dirty and moldy (yes we had more than one room), the management lied to us multiple times, hot water here one minute, gone the next, then water didn't work at all. A/C went out. Some kind of contaminate in A/C system as... More 

Helpful?
Thank Rob S
Calhoun, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here July 2015 for my wedding. We had about 25 people. The wedding planner and staff were amazing. They went above and beyond to make our day perfect. I would highly recommend them if you are considering a destination wedding. They were very good at accommodating our large party. I can honestly say that I have NO regrets... More 

Helpful?
Thank CGAmos
Garland, Texas
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The first week of August'16 was our third stay at the Occidental Grand, and it was yet another great time. Again, the grounds were emaculate, the staff was great, and the amineties were commensurate with what we've come to expect at a good Mexican all inclusive. Our previous stays were in 2007 and 2008, and the resort has changed in... More 

Helpful?
1 Thank jssmith6
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My family and I love this resort! They have the all inclusive option which is great, the pools and property are so beautiful! Love it all, the staff is great, it's paradise, food is great, the rooms are huge, clean, and very updated. It's a great place!

Helpful?
1 Thank Lauralalali
Montreal, Canada
Level Contributor
163 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a week at the Grand Cozumel in May in the Royal Club. Everything was absolutely fabulous, especially the food. The Royal Club restaurant is extremely nice and was not busy so we had great attention from the staff. Pool was a bit busy but we spent most of the time on the beach. The lunch restaurant on the beach... More 

Helpful?
Thank Heloguy77
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Probably my best vacation yet, I went specifically to do a discovery dive there as my sister and brother-in-law are already seasoned divers. The dive shop is right on the beach and the staff there are fantastic. Patient and very knowledgable. Walking to the beach or restaurants from your room feels like you're on a real jungle adventure as there's... More 

Helpful?
Thank Jamess B
Norcross, Georgia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This all-inclusive was a enjoyable for the entire family. Our biggest issue with this property was the check in process. When we arrived the rooms were not yet ready. We went to eat and went back to the front and there were a few groups waiting. We were sent to multiple rooms saying those were to be our rooms, but... More 

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1 Thank BnardP
Lubbock, Texas
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an ok place that we will probably not visit again. Our family of 16 booked here and asked to be close to one another on the property. We understand that we may not be next door to one another, but we did ask to be in the same building or something. When we arrived at the hotel, nobody... More 

Helpful?
1 Thank shana d
Birmingham, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here with a group of teenage girls on a dive tour from the UK and it was fantastic for the facilities as well as the easy access to ProDive who are on site. Other activities included beach volleyball, water polo, aquacise, snorkelling, tennis, sauna, gym. We are hoping to take another group in summer 2018. Friendly and helpful... More 

Helpful?
1 Thank Rose L
Houston, Texas
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The resort had its pros and cons, but unfortunately the con's outweighed the pros. We went in May (a group of 3 girls in our mid 20's) and the resort was overall quiet and at times we would have the beach to ourselves, which was pretty nice and exactly what I wanted. I liked the location as it was in... More 

Helpful?
1 Thank fdaramsis
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Only the Caribbean’s most famous reef system could match the beauty and splendor of the Occidental Grand Cozumel, which is exactly why the two exist side-by-side. Located on Cozumel’s gorgeous San Francisco beach, just above the bottomless blue paradise of the Palancar Reef system, you’ll find an authentic-style state that delivers all the luxuries of a private oceanside hacienda. Gourmet dining, bright and airy rooms, nightly music and entertainment, daily sports and beach activities and an on-site spa and salon make the Occidental grand Cozumel the jewel of any Caribbean experience. ... more   less 

Additional Information about Occidental Grand Cozumel

Address: Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $146 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Grand Cozumel 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Cozumel
Grand Cozumel
Grand Occidental Cozumel
Hotel Style:
#8 Luxury Hotel in Cozumel
#12 Top resorts Hotel in Cozumel
#15 On the Beach Hotel in Cozumel
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