We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Occidental Cozumel

Save
Traveler (4006)
Pool & Beach (1114)
Room & Suite (650)
You may also like
See all
Nearby Hotels
Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible5%
Travelers talk about
“royal club”(630 reviews)
“los olivos”(179 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Occidental Cozumel
Special Offer: Up to 38% summer discount
Hotel deals
Offers from Occidental Cozumel
Special Offer: Up to 38% summer discount
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (5,431)
Filter reviews
4,829 results
Traveler rating
1,798
1,599
777
394
261
Traveler type
Time of year
LanguageEnglish
More languages
1,798
1,599
777
394
261
Show reviews that mention
All reviewsroyal clublos olivosstayed at the occidental grandsonora grillspecialty restaurantsdive shopfishdive palancarthe mediterranean restaurantfirst clubgrounds are beautifulquiet poolstayed in buildingbeach restaurantpizza placelobby barlunch buffet
FilterEnglish
Updating list...
1 - 5 of 4,829 reviews
Reviewed today

First time staying in Cozumel, been to the other side (Playa Del Carmen and Tulum) several times - We stayed at the Occidental for 5 nights, 6 days.....4 adults and 4 kids Pros: Very nice grounds, lush and green Rooms are clean, big and feel...More

Thank Raul T
Hotel's Favorite
Reviewed 4 weeks ago via mobile

Stayed here for two weeks and went diving with Pro Dive. Mylene was very helpful in setting us up with our dives and rental gear. We dove with some great DM’s . Gary, Ivana, Courney and Sandra were all great, very attentive to everyone and...More

2  Thank Scubagirl936
Response from Gabriela G, Gerente at Occidental CozumelResponded 4 weeks ago

Dear Scubagirl936 Thank you very much for sharing this great review of your recent stay at Occidental Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that the dive in this beautiful island plays a key role to our guests' overall...More

Reviewed yesterday

Stayed at resort for 2 days over the weekend. The property is lovely and there is lots to do in this all inclusive resort.The beach area is lovely and waters are safe to swim in. Breakfast is good and with a varied spread. Buffets are...More

Thank rohanctrips
Reviewed 2 days ago

Took the family, got 5 rooms. Everyone was very happy with the resort, which is quite unusual. The rooms are nice. The Royal Junior Suites are twice as big as the Deluxe. The Royal is a separate area, and they do not let other family...More

Thank TomL23QQ
Response from Gabriela G, Gerente at Occidental CozumelResponded 2 days ago

Deat TomL23QQ We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted...More

Reviewed 3 days ago

We loved this place. You do not even need to leave the hotel. Brought new meaning to all inclusive!!! Do NOT buy the extra packages at the airport- total scam. This hotel has snorkeling and everything else included!

Review collected in partnership with Barcelo Hotels & Resorts
Thank Loweryrg
Response from Gabriela G, Gerente at Occidental CozumelResponded 2 days ago

Dear Loweryrg We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. At your service, Gabriela Gaeta Guest Experience Manager cozumel.guestexperience@occidentalhotels.com

View more reviews
Most Booked Properties in Cozumel
See allSee all
About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Room Service
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
$146 - $270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Cozumel
#9 Top resorts Hotel in Cozumel
#11 Spa Hotel in Cozumel
#14 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$146 - $270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Cozumel
#9 Top resorts Hotel in Cozumel
#11 Spa Hotel in Cozumel
#14 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (4006)
Pool & Beach (1114)
Room & Suite (650)
Dining (276)
Amenities (68)
Family and Play Areas (23)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
amisds
June 10, 2018|
AnswerShow all 3 answers
Response from Christina R | Reviewed this property |
We went to town every day. Went to car show. I have never not felt safe on Cozumel and we go a couple times a year. We have went down town and walked into the mom tourist area looking for a few ex office and people helped us... More
1
Vote
Room Tips
"Higher floors recommended"
Read review
"Wonderful Beach, but bring mosquito repellent. You may not need it, but come prepared. Bring a cheap..."
Read review
"Lower floors are cooler but noisier when it rains"
Read review
"Royal level rooms are worth booking, and are closer to the pool and beach"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing