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      Occidental Cozumel

      4,642 Reviews
      #22 of 52 Hotels in Cozumel
      Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
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      8/1/2017 8/2/2017
      $172
      $144
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      Orbitz.com$172
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      All photos (4,007)
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      Traveler (3620)
      Pool & Beach (1016)
      Room & Suite (572)
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      Overview
      4.0
      4,642 reviews
      • Excellent40%
      • Very good32%
      • Average15%
      • Poor8%
      • Terrible5%
      Travelers talk about
      “royal club” (599 reviews)
      “los olivos” (171 reviews)
      “stayed at the occidental grand” (157 reviews)
      Wifi
      Free Parking
      Breakfast included
      Air Conditioning
      Beachfront
      Pool
      Non-Smoking Rooms
      Restaurant
      Room Service
      Suites
      Poolside Bar
      Fitness center
      Concierge
      Spa
      Wheelchair access
      Business Center
      Laundry Service
      Tennis Court
      Babysitting
      Private Balcony
      4.0 Star Hotel
      All hotel details
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      Rooms
      Aug 1Aug 2
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      1 room, 2 adults, 0 children
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      Reviews (4,642)
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      1 - 5 of 4,192 reviews

      Reviewed yesterday
      Great beach snorkeling!

      This was my first trip to Cozumel and my first all inclusive resort. Love the atmosphere of this resort, great for nature lovers like me. Lots of birds, lizards and small animals to see around the resort. The snorkeling was awesome right off the beach!...More

      Review collected in partnership with Barcelo Hotels & Resorts
      Thank Erin E
      Reviewed yesterday via mobile
      Room sucked!

      Cozumel was such a beautiful place.The room assigned to us at the hotel not too much.Safety deposit didn't work or the phone. Ask them to fix safety box and phone when we got there he said he couldn't because someone had to be in the...More

      Thank mariagv2003
      Reviewed yesterday
      Beautiful resort but never going back!

      I did all the research before going and i read all the reviews about how terrible the food is... I should have listened. I fell in love with the scenery that I was willing to just try out the food. Big mistake. If you are...More

      Review collected in partnership with Barcelo Hotels & Resorts
      Thank alexandram1203
      Reviewed yesterday
      Beautiful beach

      Beautiful beach and great location. Nice resort and rooms even though I didn't receive what I booked. Nice amenities. Great pool bar. Poor customer service. Poor food. Ridiculous dress code for restaurants that are at a beach. Overall it was a great time!

      Review collected in partnership with Barcelo Hotels & Resorts
      Thank kathrynk483
      Reviewed 2 days ago
      Mangrove jungle and beach

      Lovely setting, beautiful hotel, great staff, family friendly yet still relaxing. (Some people really do drink too much at all inclusive and can get too loud, be aware of that). Small and hidden gem at south end of Cozumel away from the hubbub. Yet easy...More

      Review collected in partnership with Barcelo Hotels & Resorts
      Thank Suzanne G
      Similar hotels
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      About
      Amenities
      • Top amenities
      • Pool
      • Restaurant
      • Fitness Center with Gym / Workout Room
      • Free Parking
      • Beachfront
      • Bar/Lounge
      • Breakfast included
      • Room Service
      • Spa
      • Hotel Amenities
      • Free Parking
      • Children Activities (Kid / Family Friendly)
      • Breakfast included
      • Room Service
      • Meeting Rooms
      • Business Center with Internet Access
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Babysitting
      • Room amenities
      • Air Conditioning
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Fitness Center with Gym / Workout Room
      • Bar/Lounge
      • Spa
      • Tennis Court
      Details
      • Price range
      • $148 - $366 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #8 Luxury Hotel in Cozumel
      • #11 Spa Hotel in Cozumel
      • #11 Top resorts Hotel in Cozumel
      • #14 On the Beach Hotel in Cozumel
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 247
      • Reservation Options
      • TripAdvisor is proud to partner with Expedia, Barcelo, Hotels.com, Orbitz, Travelocity, Booking.com, TripOnline SA, Cheap Tickets, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Occidental Cozumel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
      • Location
      • Mexico >
      • Yucatan Peninsula >
      • Quintana Roo >
      • Cozumel
      • Also Known As
      • Occidental Grand Cozumel Hotel Cozumel ,
      • Occidental Grand Hotel Cozumel ,
      • Grand Cozumel ,
      • Grand Occidental Cozumel
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      All photos (4,007)
      Full view
      Traveler (3620)
      Pool & Beach (1016)
      Room & Suite (572)
      Dining (233)
      Hotel & Grounds (2041)
      Bathroom (51)
      Family and Play Areas (18)
      Business Center & Event Rooms (8)
      Nearby
      Sponsored by:
      Nearby HotelsSee all 52 hotels in Cozumel
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      Ask a question
      Questions & Answers
      See all 284 questions
      2Vacation2017
      Hello Hotel staff and past guest We (family of 2 adults + 2 kids ages 10 and 13) are heading to Occidental Cozumel resort in early August. Hope you don't mind me asking you a few questions. 1. We didn't purchase the airport transfer because we heard taxi go straight to the resort whereas van make many stops for other resorts prior to our stop (we are further south thus making us the last stop). Do you have any insight on the taxi? read some comments that you have to walk away from the airport property to hail a taxi. Is it true and is it safe? do you recommended? 2. There are a few restaurants that required reservation (denote with*). Were you able to make a reservation once you were there to all the restaurants you want to get into? Or did you have to do it in advance prior to arriving at the resort? is the reservation process painless or you have to wait in line for a long time? Anything else you wanted us to know is greatly appreciated. Thank you in Advance for any insight information you might have for us! 2vacation17
      July 13, 2017|
      Answer
      Response from sharyle h | Reviewed this property |
      I suggest you go to Diegos right outside the airport to get a taxi. You can get a really quick bite to eat that will be the best you have in Cozumel. They will hail you a taxi right there. As far as the reservations, you... More
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      Room Tips
      "We were on the ground level which we liked....."
      Read review
      "Third floor is hard to cool."
      Read review
      "Do not stay on1st level, stay 2nd or 3rd. If possible pay for Romance pkg. for spa and strawberries."
      Read review
      "Royal Club is by far the change of our experience"
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