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El Cid La Ceiba Beach Hotel

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#14 of 50 Hotels in Cozumel
Certificate of Excellence
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El Cid La Ceiba Beach Hotel
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1,417 Reviews from our TripAdvisor Community

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Showing 1,259: English reviews
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Well today is our last day, after 3 days on Isla Mujeres and 7 days at El Cid. As a family that regularly travels from Hawaii to New Hampshire, i feel this has been the best! The staff has been great, Adrian, the activities director, who I know the kids will be sad to leave, from doing karaoke to making... More 

Helpful?
Thank Jack S
Denver
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel is not the newest or the most grand. This hotel has an itty bitty beach and a small swimming pool. BUT IF YOU LOVE GREAT PERSONALIZED SERVICE FROM THE STAFF AND AMAZING SNORKELING THIS IS THE PLACE TO BE. we never had a bad meal here either, which is challenging at any "all inclusive" but we always had... More 

Review collected in partnership with this hotel

Helpful?
Thank Laurie M
Hartford, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Smaller hotel in the El Cid Family, only has an open air restaurant which gets annoying if you eat dinner later in the evening... mosquitos get you. Very good dive shop (Carlos has the fastest dive boat out there), with excellent snorkeling off their beach ( sunken plane as an artificial reef). Hotel should buy several sun fish or hobie... More 

Review collected in partnership with this hotel

Helpful?
Thank Cancun_scuba
Wichita
1 review
5 of 5 stars Reviewed 4 days ago NEW

I got reservations at El Cid La Ceiba Beach Hotel through Groupon. I had never stayed in Cozumel and as with any kind of coupon, you wonder if it will be what they say it is. Well, El Cid La Ceiba did not disappoint. Everyone there was extremely accommodating and so nice. Everytime we had a question they helped us.... More 

Review collected in partnership with this hotel

Helpful?
Thank Linda W
Victoria
1 review
3 of 5 stars Reviewed 5 days ago NEW

We reserved a king bed and got a room with two doubles instead, they said you don't always get what you ask for. It was a drives distance from town so we had to drive everywhere. The air conditioning dripped on our bed all night and it was too loud and had a smell to it. There were a lot... More 

Review collected in partnership with this hotel

Helpful?
Thank lauracC692OY
York, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My boyfriend and I just returned from the hotel yesterday, and we both agree it was the best vacation we have ever had. The moment we walked in the door, we were greeted with mimosas and smiles. It felt like I had arrived at a family members house and they were taking my coat at the door. We were a... More 

Helpful?
Thank rpatz07
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear rpatz07: We really appreciate every single word you have wrote on this review. We are pleased to read that this was your best vacation ever and that you enjoyed your room, the hotel beach and the friendliness of our staff, I will let them know your words. Thank you very much for it and hopefully, we can have you... More 

Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Great service. This place is dated but the snorkeling is awesome. The service is great. The rooms are ok. Clean and roomy. And close to cruise ships. But still great service. I would come here again. Eduardo st front desk and Miguel at the bar are awesome

Helpful?
Thank Laurie G
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Laurie G: On behalf of El Cid La Ceiba Hotel I want to express my gratitude for this lovely review. Is an honor to read that we are in the correct direction; Our objective is to provide the highest standard of Customer Care possible and always aim for excellence in service so it is very satisfying to know that... More 

Long Beach, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I said average because the hotel don't have nothing in special, I stayed at the room with "Ocean View" but It wasn't, rather was "Trees View" I went to Playa Del Carmen with my friends and we had hungry so we planned get dinner at the hotel and drinking at the bar but the surprise was the hotel closed at... More 

Review collected in partnership with this hotel

Helpful?
2 Thank roziolu
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

On behalf of El Cid la Ceiba hotel I would like to thank you for your time taking to write your review. your opinion is extremely important to improve all our services and do all the adjustments required, and please accept my apologies if we don´t full fit your expectatives, Please apologize for all the inconveniences. Hoping to have a... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our trip, everyone was so very nice, helpful and accommodating. I would absolutely recommend El Cid La Ceiba to my friends and family. We are already looking forward to our return visit! Thanks a bunch!!

Review collected in partnership with this hotel

Helpful?
2 Thank Debra M
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Debra M: On Behalf of El Cid La Ceiba Hotel we want to thank you for choosing us for your past vacations and for sharing your experience on Tripadvisor it is great to read that you enjoyed your trip and accommodations and that you will recommend us to your friends and family. Once again thanks for your review and... More 

Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, walking distance to Puerta Maya for shopping or an easy drive/cab ride into town. Front desk staff is helpful and friendly. Rooms in the tower are especially spacious. Beds are comfy and the new a/c's work really well. Ample closet space but not much drawer space. Tiny elevators in tower, none in the low-rise section. Onsite shop has... More 

Review collected in partnership with this hotel

Helpful?
Thank belindab08
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear belindab08: On behalf of hotel El Cid la Ceiba Staff I we to thank you for your kind comments and for your preference. Thank you also for recognize the efforts that our staff makes to provide to all our guests a memorable experience. We are so proud to hear that you had a good time with us and that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
El Cid La Ceiba Beach resort is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms. Explore the island's enchanting beaches, lush mangrove forests and brilliantly colored reefs with amazing sea life. Whether you are in search of a romantic getaway or a tropical setting to reconnect with family and friends, our intimate and friendly resort offers the ideal setting for snorkeling, diving or simply lazing by the pool. Your vacation is sure to be relaxing and authentic experience at El Cid La Ceiba. • Babieca Dive Shop on site with PADI certified dive masters. • Spectacular diving, snorkeling and unmatched ocean views. • European and All-Inclusive Plans • Fly High Adventures, eco-park featuring 6 zip line platforms and six rugged trails • Two swimming pools: a free-form pool with kids' area and a tide pool with cascading waterfalls, rock formations, and lush gardens • Ocean View and Ocean Front Accommodations. • All Inclusive and European Meal Plans • International cuisine in our Oceanfront Restaurants • Nearby shopping at Plaza & downtown area. • Three miles from Chakanaab Park • Only Six miles from Cozumel International Airport ... more   less 

Additional Information about El Cid La Ceiba Beach Hotel

Address: Carr. a Chankanaab Km 4. 5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $85 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel
Hotel Style:
#7 Top resorts Hotel in Cozumel
#8 On the Beach Hotel in Cozumel
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