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El Cid La Ceiba Beach Hotel

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#15 of 50 Hotels in Cozumel
Certificate of Excellence
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El Cid La Ceiba Beach Hotel
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1,452 Reviews from our TripAdvisor Community

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Showing 1,290: English reviews
Sydney
1 review
4 of 5 stars Reviewed yesterday NEW

Location was far enough out of town to be peaceful, but close enough to get there in 5 mins in a taxi, of which there were many. Rooms are a little dated, but perfectly fine for a beach holiday. Food in the main restaurant was fine- the buffet ranges were limited and the menu items were fairly basic, but again... More 

Review collected in partnership with this hotel

Helpful?
Thank R212CQstevenm
Tucson, Arizona
Level Contributor
8 reviews
3 of 5 stars Reviewed 2 days ago NEW

It´s a good hotel, is not the best but is not bad, nice and clean rooms, We almost don´t pass time at the hotel but we like it. It has an asome view. We love pool area and the beach! We are planing back to Cozumel like the pass two years and probably we will be reserve at El Cid... More 

Helpful?
Thank Arletica C
Union
1 review
1 of 5 stars Reviewed 3 days ago NEW

my clothing and even my pocketbook had a smell from the room we where in. the view was nice but i was upset when my stay in that room 2116 left all of my things with a strong smell of a cellar i could say it was just me but my daught things had the same smell in differant luggage.

Review collected in partnership with this hotel

Helpful?
Thank phyllisw975
Auckland Region, New Zealand
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for a week all inclusive in a 1 bedroom suite. All inclusive elite really did mean what it said and included everything except the lobster as promised. We did ask for and were allocated a suite in the tower which I strongly recommend. Much much quieter and away from the hustle and bustle. Perhaps the non tower rooms... More 

Helpful?
Thank JMJ223
Ada, Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We came to Cozumel for the World Triathlon Championships. Team hotel was booked so we stayed here. Like the location on the water better. Nice beach area (two actually) and swimming/snorkeling were great. WARNING: on several different occasions we saw hotel staff walk through beach area and take sunglasses that were sitting on chairs with towels and no people. This... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Ballfamily5
Valencia, CA
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a huge unit in the towers on the eighth floor. We traded a two bedroom and got a two bedroom with a separate family room and kitchen that had a Murphy bed. Our two other rooms had a king and two queens. We did not do all inclusive and chose to go to the Mega and cook occasionally.... More 

Helpful?
Thank taffykids
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear taffykids: On behalf of all the staff of hotel El Cid La Ceiba , I want to thank you for your review and for your past stay with us. We are so glad to know that you enjoyed all aspects of your vacation with us, all our staff work always very hard to make guest satisfied and exceed their... More 

Mill Bay, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Unfortunately we booked through RCI Travel, and were mislead on what to expect. We were told we would have an outstanding view and a fabulous room, what we got was a basic hotel room, no fridge, no coffee maker and a big tree in front of our 4th floor room. When we arrived, we asked for a cadillac margarita, and... More 

Review collected in partnership with this hotel

Helpful?
Thank B0rn2Travel2012
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear B0rn2Travel2012: Thank you for your review and for making us part of you recent vacations. I really appreciated your comments as without these we cannot improve our service. As a team we are working very hard to improve the quality of this hotel with some up dates in rooms and areas, about the all inclusive we are working in... More 

Monterrey, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

My friends and I had a wonderful time. Services and staff are great! Nice hotel to chill and have a good time. Very close to near by stores for any needs and ferry location. Hope to visit again soon! 8)

Review collected in partnership with this hotel

Helpful?
Thank LeoGzz
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear LeoGzz: First at all I would like to thank you for this wonderful comments about your staying and we are really happy to read that you had a wonderful time at our resort and that you enjoyed all the services you received. Thank you for confirm us that our efforts make guest happy and we exceed your expectations. i... More 

Richmond, Indiana
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our 6 days at El Cid. Our room was in "the tower." Tower rooms are three self-contained rooms that share a common area with fridge, stove, etc. Good for a family or group vacation. We didn't do the "all-inclusive" offer (three meals, free snorkel rentals, etc.) and probably wouldn't do it since we enjoy getting away and doing... More 

Helpful?
Thank IndySwimRun
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear IndySwimRun : On Behalf of El Cid La Ceiba Hotel we want to thank you for choosing us for your past vacations and for sharing your experience on TripAdvisor it is great to read that you enjoyed your trip and accommodations and that you will recommend us. Once again thanks for your review and we hope to see you... More 

Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was my second year to come to this hotel. Everyone is nice and welcoming. They are eager to help you with your bags so please tip them. i saw familiar faces at this resort and they are friendly. Good food, lots of variety, breakfast buffet and could order anything off the lunch menu at the dinner menu if wanted.... More 

Helpful?
1 Thank kkbiasiolli
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear kkbiasiolli: We are extremely pleased with your kind comments of your recent stay at El Cid La Ceiba Hotel. it is a proud for me to read that we are part of your smile and you had a happy and fun vacations again Thank you for the amazing comments of everything, staff, services, facilities and the recommendation for our... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
El Cid La Ceiba Beach resort is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms. Explore the island's enchanting beaches, lush mangrove forests and brilliantly colored reefs with amazing sea life. Whether you are in search of a romantic getaway or a tropical setting to reconnect with family and friends, our intimate and friendly resort offers the ideal setting for snorkeling, diving or simply lazing by the pool. Your vacation is sure to be relaxing and authentic experience at El Cid La Ceiba. • Babieca Dive Shop on site with PADI certified dive masters. • Spectacular diving, snorkeling and unmatched ocean views. • European and All-Inclusive Plans • Fly High Adventures, eco-park featuring 6 zip line platforms and six rugged trails • Two swimming pools: a free-form pool with kids' area and a tide pool with cascading waterfalls, rock formations, and lush gardens • Ocean View and Ocean Front Accommodations. • All Inclusive and European Meal Plans • International cuisine in our Oceanfront Restaurants • Nearby shopping at Plaza & downtown area. • Three miles from Chakanaab Park • Only Six miles from Cozumel International Airport ... more   less 

Additional Information about El Cid La Ceiba Beach Hotel

Address: Carr. a Chankanaab Km 4. 5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $89 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel
Hotel Style:
#7 Top resorts Hotel in Cozumel
#8 On the Beach Hotel in Cozumel
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