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El Cid La Ceiba Beach Hotel

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#14 of 51 Hotels in Cozumel
Certificate of Excellence
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El Cid La Ceiba Beach Hotel
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1,607 Reviews from our TripAdvisor Community

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Showing 1,422: English reviews
Oceanside
Reviewed 2 days ago NEW

The most personable experience ever at El Cid resorts. Wonderful. We really like El Cid resorts so this is a real treasure get a way for us. We will be back, Lord willing. Making the pizza was an awesome experience. The snorkeling was great, the rooms were nice. The City streets and tours were great too.

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Thank nancijh
Calgary, Canada
Reviewed 2 days ago NEWvia mobile

We decided to spend a couple of weeks at the El Cid ( Ceiba ) on our vacation break this year, a recommended location for snorkelling and scuba divers. It's true that the diving is amazing, as is the fantastic gastronomic delights we encountered. Our expectations of the El Cid Ceiba fell short of the level of accommodation and service...

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Thank chocolatethunder4
Columbia
Reviewed 3 days ago NEW

The resort was beautiful. The staff was very friendly and accommodating. Enjoyed a relaxing two week stay. They are very close to the cruise ships that come and go and you have to put up with occasionall noise from the ships and the influx of people using the resort property.

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Thank paullb2017
Maynard, Iowa
Reviewed 4 days ago NEW

Staff was very helpful & courteous. Kudos to Eduardo & Adrian--very friendly. Rooms were kept very clean; especially liked the towel creations on the bed every day. Building & grounds were well-kept. Miguel & Williams were friendly/great servers. Wife liked the variety of activity programs. Food was good & presented local style/cuisine. Loved the yoga in the sand & the...

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Thank bobkat2015
Prince George
Reviewed 5 days ago NEW

We specifically booked at this El Cid to snorkel daily and this location exceeded our expectations as we could snorkel immediately from their natural beach and saw many fish, especially near the small airplane submerged in the ocean floor. The service and food were wonderful as were the daily activities and entertainment organized by Adrian. We participated in tennis, yoga...

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1Thank Richard G
Vancouver, Canada
Reviewed 1 week ago NEW

We had a major flood in our unit. The staff were amazing. Got us moved to a new unit and started the clean up and repair. We had to move a second time but ended up in a beautiful suite. We are very happy!!

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Thank Janet H
Galveston
Reviewed 1 week ago

We love El Cid La Ceiba! If you're looking for a laid back, relaxing vacation this is the place to go. The Staff is amazing, the food is great and the location is perfect. This was our fourth stay at this hotel in the last three years and we've never been disappointed. We liked it so much that we got...

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2Thank Randy F
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Randy F: On behalf of everyone who works here at El Cid la Ceiba, we want to thank you for your kind review and stay with us. We are very happy to read that you were pleased with our staff and facility, and can't wait to have you here again very soon. I will extend your words to the...

Glencoe, Minnesota
Reviewed 1 week ago

El Cid in Cozumel was a very nice surprise. Ratings were middle of the road so our expectations were not high. The good things began with the helpful complimentary airport pick-up that we arranged ahead of time. Didn’t have to begin our week in Mexico by going through the gauntlet of folks trying to get us to take time-share presentations,...

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Thank rllandon
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear rllandon: We really appreciate every single word you have wrote on this review. We are pleased that you enjoyed our rooms view and that you took the time to share it, I believe that this review will help a lot of user is well detailed about the area and the resort. Thank you very much for it and hopefully,...

San Diego
Reviewed 1 week ago

This is a girls trip. We are very happy with our stayed at El Cid La Ceiba. Oscar Sotelo at check in was very helpful, giving directions & places to eat...always happy to greet us at the lobby. At checkout time he arranged taxi for us to the airport. Would definitely recommend this hotel. The view from our room was...

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Thank Joanne T
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Joanne T: We are extremely pleased with your kind comments of your recent stay at El Cid La Ceiba Hotel. it is a proud for me to read that we are part of your smile and you had a happy and fun vacations again Thank you for the amazing comments of everything, staff, services, facilities and the recommendation for...

Reviewed 1 week ago via mobile

We are at the end of a seven day trip and we have loved this place. We loved the optional all inclusive, we opted out so we could partake in the local fare. But when we ate here the food was fantastic and very reasonable! We do not have kids so the crowd and lack of young kids really was...

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Thank William R
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear William R : Thank you very much for your beautiful review and your recent stay with us. There's nothing that makes us happier than to know that our guests' stay was fun, relaxing, and up to their expectations, so we're very glad to know that your feelings about our food was fantastic and that you enjoyed the snorkeling area....

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
El Cid La Ceiba Beach resort is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms. Explore the island's enchanting beaches, lush mangrove forests and brilliantly colored reefs with amazing sea life. Whether you are in search of a romantic getaway or a tropical setting to reconnect with family and friends, our intimate and friendly resort offers the ideal setting for snorkeling, diving or simply lazing by the pool. Your vacation is sure to be relaxing and authentic experience at El Cid La Ceiba. • Babieca Dive Shop on site with PADI certified dive masters. • Spectacular diving, snorkeling and unmatched ocean views. • European and All-Inclusive Plans • Fly High Adventures, eco-park featuring 6 zip line platforms and six rugged trails • Two swimming pools: a free-form pool with kids' area and a tide pool with cascading waterfalls, rock formations, and lush gardens • Ocean View and Ocean Front Accommodations. • All Inclusive and European Meal Plans • International cuisine in our Oceanfront Restaurants • Nearby shopping at Plaza & downtown area. • Three miles from Chakanaab Park • Only Six miles from Cozumel International Airport ... more   less 

Additional Information about El Cid La Ceiba Beach Hotel

Address: Carr. a Chankanaab Km 4. 5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $100 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel
Hotel Style:
#7 Top resorts Hotel in Cozumel
#8 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travelers have asked, with answers from El Cid La Ceiba Beach Hotel staff and other travelers.
113 questions
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Questions? Get answers from El Cid La Ceiba Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The restaurant staff were great. The head VIP manager was great. Jorge, the head matteree was great. A trip to remember. ”
 of 5 bubbles nancijh, 2 days ago | Read review
“We stayed in room 2219 in the original 3 level rooms. We asked to move to the 3rd floor for the views but decided not to move as our view was just great. Although a bachelor, it was perfect for us with the full kitchen, roomy shower and sundeck with table and 2 chairs where the sun hit around 4 p.m. ”
 of 5 bubbles G6886ZDrichardg, 5 days ago | Read review
“1 bedroom units”
 of 5 bubbles C7907ZRjaneth, 1 week ago | Read review
“We preferred the rooms off the lobby.”
 of 5 bubbles rllandon, 1 week ago | Read review
“$2.00 per day”
 of 5 bubbles L1038SPbarbarad, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question