We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El Cid La Ceiba Beach Hotel

Save
Share
Carr. a Chankanaab Km 4. 5, Cozumel 77600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$87
View Deal
Free cancellation until 05/10/21
Travelocity
Agoda.com
lovevacations
Booking.com
travelup.com
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1291)
Room & Suite (334)
Pool & Beach (314)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Cid La Ceiba Beach Hotel
Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 56 hotels in Cozumel
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
A sun-kissed escape awaits in El Cid La Ceiba Beach Hotel is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms and blending superbly with the natural beauty of the area. This family-friendly resort offers the ultimate experience, feauturing a selection of water activities, the best scuba diving adventures and tastefully decorated accommodations perfect for family vacations and leisure stays.
Read more
Full view
Property amenities
Free parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Internet
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Snorkeling
Entertainment staff
Fishing
Table tennis
Airport transportation
Banquet room
Meeting rooms
Couples massage
Head massage
Massage
Concierge
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
VIP room facilities
Refrigerator
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbor View
Languages Spoken
Spanish
2,555Reviews181Q+A100Room tips
Traveler rating
  • 1,204
  • 765
  • 352
  • 136
  • 99
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sarah S wrote a review Nov 2020
Winston Salem, North Carolina18 contributions
+1
I have been visiting Cozumel for 10 years and most of them I have spent at El Cid. It is a smaller resort so the entire staff know who you are and have become more like family to me and my husband. I can not think of a better place to stay. The entire staff always go above and beyond making sure that we enjoy our stay. If you are wondering about their Covid protocols, please be assured that they are taking great care to keep their guests healthy as well as themselves. I would list all the names but it would be the entire hotel staff. Thank you to everyone at El Cid for another wonderful vacation! I am alread Counting the days until my next visit!❤️
Read more
Date of stay: November 2020
Rooms
Cleanliness
Service
Helpful
Share
Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded yesterday
Dear Mrs. Sarah, I would like to start by thanking you for your time in sharing your recent stay at El Cid La Ceiba Beach with our followers. We are very glad to hear that your visit to our resort has exceeded all your expectations as has been during the past 10 years, your confidence makes us feel very proud and motivate us to continue offering our guest´s excellence in our service and care. It will be a great pleasure having you back as a member of this family soon. Sincerely, Andrés Maillard General Manager.
Read more
mom2four2015 wrote a review Nov 2020
Rockwell, North Carolina5 contributions
We were very pleased with our recent stay at El Cid La Ceiba beach hotel. The property itself was lovely and well maintained with a spacious room and balcony. The best feature though, was the wonderful staff. We were warmly greeted at the front door and reception area and served mimosas while waiting to check in. The service in the restaurant was also excellent. We had an all inclusive package, and ate nearly all of our meals at the resort. The food is very good, and there was enough variety to keep us satisfied. Room service was also available and we took advantage of that a couple of times. There was a push on day 1 to do a resort tour with lots of perks, but after we told them that we truly didn't want to do one, they accepted our wishes. For those who are coming to dive, there is a small shop adjacent to the property, and the owner, Juan Carlos, was able to set up dive trips that matched our skill and interests. I would definitely recommend El Cid, and would stay here again!
Read more
Review collected in partnership with this hotel
Date of stay: November 2020
Helpful
Share
Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 5 days ago
Dear guest, What a great pleasure to have the opportunity to receive your review on base to this recent stay at El Cid La Ceiba Beach. We feel very glad to hear that our service and facilities have fulfilled your entire expectations and that this has been a completely enjoyable vacation experience. It will be an honor to have the opportunity of having you back as a guest of our resort in the near future. Sincerely, Andrés Maillard General Manager.
Read more
LovingLifeSoCal wrote a review Nov 2020
Paso Robles, California9 contributions1 helpful vote
Another great visit. I enjoy coming here and feel safe enough to come here by myself. The staff is warm and friendly, food and drinks good and reasonable priced. Great shore diving and entertainment. Remember that when you travel most people are hurting financially hurting so tip well and bring clothes, shoes and anything else your would like to give to these lovely people.
Read more
Review collected in partnership with this hotel
Date of stay: November 2020
Helpful
Share
Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 6 days ago
Dear guest, I would like to start by thanking you for giving us the opportunity to continue being your hosts. It makes us feel very proud to hear that our entire service and facilities exceed your expectations on each visit to our resort. It will be a great pleasure to share with the rest of our administration your kind comments to our entire staff. We look forward to having you back as a guest of El Cid La Ceiba Beach in the near future. Cordially, Andrés Maillard General Manager.
Read more
steveward2018 wrote a review Nov 2020
El Paso, Texas4 contributions
Great food (wide selection) and service (personalized). Nice pools and covered beach area. We experienced problems with our door lock and door not closing without being slammed shut. Overall it was a great experience.
Read more
Review collected in partnership with this hotel
Date of stay: November 2020
Helpful
Share
Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 1 week ago
Dear Steve, Thank you very much for your time to qualify our resort and for sharing your vacation experience through Tripadvisor. We feel very happy to hear that our resort and service has fulfilled your expectations, nevertheless, we sincerely regret the inconvenience that happened with your door room during your stay. As soon as we receive your feedback we had shared it with our maintenance administration with the aim to correct this important opportunity area in our service. We hope to have the opportunity of welcoming you back and exceed your expectations in the future. Cordailly, Andrés Maillard General Manager.
Read more
sherry B wrote a review Nov 2020
Cincinnati, Ohio12 contributions1 helpful vote
Where do I start. 1st the rooms no ventilation everything in our room was wet. The bed linens, the floors, our clothes, our passports even tho they were in the safe. The air conditioning recirculating the cool air no place for the moisture to go. Just made everything wet. The staff in the restaurant were great. Breakfast and lunch were really good. Dinner of course this is a personal preference but I was not impressed. Due to rough water we were not able to get all the dives we prepaid for this trip and we felt they should have compensated us for the dives we lost. Instead one night they dropped us off at a marina instead of taking us back to the resort and we had to pay for the cab. Just didn’t seem right. The guides were good just felt a little rushed . Current carried us fast enough without kicking fins. Dive sites were great. We love diving in Cozumel. Maybe they should have not charged for the larger air tanks or the nitrox to help compensate. Something. Anything. Jelly fish in the salt water pool area. Couple of girls were stung pretty bad. Elevator would not pick you up on 10. Only one elevator worked all week and only 2 people at a time with covid and how small they are. Normally only 3 allowed. Had a great times with our dive friends but would I ever stay there again? No. Would I tell anyone else to not stay there. Absolutely. I realize the hurricane tore up some things but none of the above was effected. I would have to say it is times for a complete face lift.
Read more
Date of stay: November 2020Trip type: Traveled with friends
Helpful
Share
Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 2 weeks ago
Dear Mrs. Sherry, Beforehand we would like to thank you for taking the time in sharing your recent experience at our resort. We are very sorry for the inconveniences that occurred with your room accommodations during your last visit to El Cid La Ceiba. We certainly understand your discomfort about these unfortunate situations, please receive our sincerest apologies since our intention never was to cause an annoyance to you and your family. We can assure you that our management is taking corrective actions in order to improve our service. Our goal has always been to make our guests happy and serve them with the highest level of service. It will be a privilege to have the opportunity to welcome you again in the future and please feel free to contact us in advance for your upcoming visits I can guarantee you we will do our best to disappear this negative experience. Cordially, Andrés Maillard General Manager
Read more
Previous
PRICE RANGE
$97 - $227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el cid cozumel, el cid la ceiba cozumel
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
60
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about El Cid La Ceiba Beach Hotel
Which popular attractions are close to El Cid La Ceiba Beach Hotel?
Nearby attractions include El Cid Ceiba Resort Day Pass (0.01 miles), Mayan Plaza (0.2 miles), and Royal Village Shopping Center (0.1 miles).
What are some of the property amenities at El Cid La Ceiba Beach Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at El Cid La Ceiba Beach Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at El Cid La Ceiba Beach Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at El Cid La Ceiba Beach Hotel?
Yes, free parking is available to guests.
What are some restaurants close to El Cid La Ceiba Beach Hotel?
Conveniently located restaurants include Half Senor Frogs, Bubba Gump Shrimp Co., and Jimmy Buffett's Margaritaville.
Are there opportunities to exercise at El Cid La Ceiba Beach Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does El Cid La Ceiba Beach Hotel have an airport shuttle?
Yes, El Cid La Ceiba Beach Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Cid La Ceiba Beach Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does El Cid La Ceiba Beach Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to El Cid La Ceiba Beach Hotel?
Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (2.1 miles).