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El Cid La Ceiba Beach Hotel

#13 of 52 Hotels in Cozumel
Certificate of Excellence
Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
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El Cid La Ceiba Beach Hotel
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1,373 Reviews from our TripAdvisor Community

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Showing 1,228: English reviews
Newhall
1 review
5 of 5 stars Reviewed 2 days ago NEW

As divers, our group had 8am departure time from the dock at El Cid which is very convenient. For divers, the hotel is very diver friendly and conveniently located to restaurants downtown. The rooms are spacious, clean, and right on the ocean. Night diving is great right off the hotel grounds. It is difficult to beat the accommodations for the... More 

Review collected in partnership with this hotel

Helpful?
Thank ronaldj232
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I stayed at the El Cid La Ceiba in Cozumel with her parents for 6 days. The service was amazing, they served great food, and there were plenty of amenities. We strongly recommend this location for a stay in Cozumel.

Helpful?
Thank PaulCJimenez
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear PaulCJimenez: Thank you very much for your beautiful review and your recent (and past!) stay with us. There's nothing that makes us happier than to know that our guests' stay was fun, relaxing, and up to their expectations, so we're very glad to know that your feelings about our service was amazing. I'm sure that other readers will find... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

July 2015, booked a ten day stay through the El Cid website to stay at the El Cid Ceiba Cozumel for travel May 21st thru May 31st 2016. Paid for a ocean view with a kitchenette. Group of 6 family members all paid for a ocean view with a kitchenette. When we arrived we were given 3 different rooms and... More 

Helpful?
1 Thank wedie
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear wedie: On behalf of el cid la ceiba hotel I would like to thank you for your time taking to write your review. your feedback is extremely important to improve all our services and do all the adjustments required, because our only goal is to make pleasant staying. Please apologize for all the inconveniences. Hoping to have a new... More 

Bowie
1 review
3 of 5 stars Reviewed 4 days ago NEW

Everything you've read is accurate. A little out dated, but they're working on it. It's a little slow around the hotel, but Adrian (the event coordinator) is THE MAN!! So much enthusiasm and they had a nice variety of events. The tequila tasting was on point, the movie by the pool was cool, and collectively we won Bingo 3 times!... More 

Review collected in partnership with this hotel

Helpful?
Thank andyj202
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear andyj202: Thank you for your lovely comments , it is always a pleasure to know our guest spend a great time here at our Resort everyone is passionate about what they do and dedicate to offer excellent service, we are glad to know you´ve been well treated by our team and hope to welcome you again . Cordially Andres... More 

Santa Rosa, California
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We are long-time Fairfield/Wyndham owners so that just means that we are spoiled and expect a certain level of service and accommodation. But, we have only travelled domestically and have not been international until this trip to the Mayan Riviera. We arrived at La Ceiba around Noon on a Saturday for a 3 night stay. Our rooms were not ready... More 

Helpful?
Thank kmbyopie
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear kmbyopie : We appreciate the time you have taken to share your experience of your stay at the EL Cid La Ceiba Hotel. We are taking note about your comments in order to improve our services. we hope that we will have the opportunity to serve you again and change your perspective of your last experience at our hotel.... More 

Hickory, North Carolina
Level Contributor
1 review
4 of 5 stars Reviewed 5 days ago NEW

We are Wyndam time share holders and we have been coming to El Cid in Cozumel, MX for numerous years. It is a great location with town one way and headed to the outskirts the on the other side.. The staff is always friendly and there is a GREAT dive shop on the property. We are avid divers and enjoy... More 

Review collected in partnership with this hotel

Helpful?
Thank KEARA2002
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear KEARA2002: Thank you for your lovely comments , it is always a pleasure to know our guest spend a great time here at our Resort, everyone is passionate about what they do and dedicate to offer excellent service. We are glad to know you´ve been well treated by our team and hope to welcome you again . Cordially. Andres... More 

Houston, Texas
1 review
3 of 5 stars Reviewed 6 days ago NEW

The lady at front desk in the morning time was not very nice. She should work on her people skills. Everyone else was great and accommodating. The food was good and the night staff at the front desk was great. The hotel was clean.

Review collected in partnership with this hotel

Helpful?
Thank canetraw
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear canetraw: On behalf of El Cid La Ceiba Hotel I would like to thank you for your time you took to write your review. Your opinion is extremely important to improve all our services and do all the adjustments required, because our only goal is to make pleasant staying. Please accept our apologies for this inconveniences., we are working... More 

Oakland, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I come to Cozumel over and over again; I love this island! I've stayed in San Miguel, in various condos here and there, but this is my first time in a big resort. Overall, not bad -- it's right on the water with a nice little beach, there is beer on tap, it's a short taxi ride to town or... More 

Review collected in partnership with this hotel

Helpful?
Thank John A
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

John A: We are extremely pleased with your kind comments of your recent stay at El Cid La Ceiba Hotel. it is a proud for me to read that we are part of your smile and you had a happy and fun vacations again Thank you for the amazing comments of everything, staff, services, facilities and the recommendation for our... More 

Abilene, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We enjoyed staying at this resort. It was relaxing, and the view was gorgeous. Cons: They never had enough towels. I stayed there 3 days and never got a towel, the "beach" area was not really a beach. It was very small and man made, I did not think the food was great. But I am a picky eater so... More 

Helpful?
Thank asteele1969
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear asteele1969: Thank you so much for your kind comments regarding your recent stay with us. We appreciate your time to tell us what a positive experience I appreciate your recognition, we look forward to welcoming you back one more time, Sincerely Yours, Andres Maillard More 

Apple Valley, California
1 review
4 of 5 stars Reviewed 1 week ago

El Cid was a comfortable resort with very very friendly staff. Adrian was very helpful with local knowledge of places to see. And Paul was a great server. He kept the drinks coming. The rooms were very clean everyday. The had fun activities everyday. Its located around lots of food and shopping just walking distance. I recommend renting a scooter... More 

Helpful?
Thank mercado39
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear mercado39: Thank you for your lovely comments , it is always a pleasure to know our guest spend a great time here at our Resort, everyone is passionate about what they do and dedicate to offer excellent service. We are glad to know you´ve been well treated by our team and hope to welcome you again . Cordially. Andres... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
El Cid La Ceiba Beach resort is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms. Explore the island's enchanting beaches, lush mangrove forests and brilliantly colored reefs with amazing sea life. Whether you are in search of a romantic getaway or a tropical setting to reconnect with family and friends, our intimate and friendly resort offers the ideal setting for snorkeling, diving or simply lazing by the pool. Your vacation is sure to be relaxing and authentic experience at El Cid La Ceiba. • Babieca Dive Shop on site with PADI certified dive masters. • Spectacular diving, snorkeling and unmatched ocean views. • European and All-Inclusive Plans • Fly High Adventures, eco-park featuring 6 zip line platforms and six rugged trails • Two swimming pools: a free-form pool with kids' area and a tide pool with cascading waterfalls, rock formations, and lush gardens • Ocean View and Ocean Front Accommodations. • All Inclusive and European Meal Plans • International cuisine in our Oceanfront Restaurants • Nearby shopping at Plaza & downtown area. • Three miles from Chakanaab Park • Only Six miles from Cozumel International Airport ... more   less 

Additional Information about El Cid La Ceiba Beach Hotel

Address: Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $77 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
Number of rooms: 60
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Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel
Hotel Style:
#6 Top resorts Hotel in Cozumel
#7 On the Beach Hotel in Cozumel
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