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El Cid La Ceiba Beach Hotel

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#15 of 50 Hotels in Cozumel
Certificate of Excellence
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El Cid La Ceiba Beach Hotel
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1,457 Reviews from our TripAdvisor Community

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Showing 1,294: English reviews
Long Beach
1 review
4 of 5 stars Reviewed yesterday NEW

Loved my stay in Cozumel... the island is beautiful so many great restaurants on the island, i wouldnt recommend all inclusive if you are the type to want to explore. Snorkle, get scooters (it takes less than 1.5 hrs to go around the whole island!!!), take the ferry across to go zip lining, eat tacos at El Pique, don't drink... More 

Review collected in partnership with this hotel

Helpful?
Thank 453julianaw
Deer Park
1 review
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay very much! The staff treated us like family and made us feel very welcome. Someone was always available if we had any questions. We enjoyed all the activities that were offered right at the resort!

Review collected in partnership with this hotel

Helpful?
Thank susanaL2341VS
Manorville
1 review
4 of 5 stars Reviewed 3 days ago NEW

This resort is very intimate, which allowed us to get to know many of the staff members and guests. It made for a really nice relaxing getaway, and felt like a home away from home. The staff always went above and beyond - they were very helpful kind and most importantly, genuine. The hotel activities run by Adrian were a... More 

Review collected in partnership with this hotel

Helpful?
Thank S7065DRdanielled
Olympia, Washington
Level Contributor
466 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel has nice grounds and looks very good. However, the negative is that it's located next to where the cruise ships dock. The cruise customers can pay to use the pool and amenities at El Cid. I had a 1 bedroom suite. It was large and had a small kitchen. It had two nice balconies overlooking the beach. The... More 

Helpful?
Thank AreWeHavingFunYet
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear AreWeHavingFunYet: Thank you for your lovely comments , it is always a pleasure to know our guest spend a great time here at our Resort, everyone is passionate about what they do and dedicate to offer excellent service. We are glad to know you´ve been well treated by our team and hope to welcome you again . Cordially. Andres... More 

Sydney
1 review
4 of 5 stars Reviewed 5 days ago NEW

Location was far enough out of town to be peaceful, but close enough to get there in 5 mins in a taxi, of which there were many. Rooms are a little dated, but perfectly fine for a beach holiday. Food in the main restaurant was fine- the buffet ranges were limited and the menu items were fairly basic, but again... More 

Review collected in partnership with this hotel

Helpful?
Thank R212CQstevenm
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear R212CQstevenm: On behalf of el Cid la Ceiba Hotel, we would like to thank you for taking the time to write this nice and complete review about our place, services and staff. Please accept our apologies about the room we are working i an up dating program to improve in all aspects. Thank you for all your tips and... More 

Tucson, Arizona
Level Contributor
8 reviews
3 of 5 stars Reviewed 6 days ago NEW

It´s a good hotel, is not the best but is not bad, nice and clean rooms, We almost don´t pass time at the hotel but we like it. It has an asome view. We love pool area and the beach! We are planing back to Cozumel like the pass two years and probably we will be reserve at El Cid... More 

Helpful?
Thank Arletica C
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Arletica C: We really appreciate every single word you have wrote on this review. We are pleased that you enjoyed our rooms view and that you took the time to share it. Thank you very much for it and hopefully, we can have you back very soon for another great experience with us. Sincerely Andrés Maillard More 

Union
1 review
1 of 5 stars Reviewed 1 week ago

my clothing and even my pocketbook had a smell from the room we where in. the view was nice but i was upset when my stay in that room 2116 left all of my things with a strong smell of a cellar i could say it was just me but my daught things had the same smell in differant luggage.

Review collected in partnership with this hotel

Helpful?
Thank phyllisw975
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear phyllisw975: On behalf of Hotel El Cid La ceiba i want to thank you for your recent review, and for let us know our remarks to your experience, I'm glad to receive a review from our customers whether there positive or negative as it helps us to improve our service and strengthen our areas. I can read that we... More 

Auckland Region, New Zealand
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a week all inclusive in a 1 bedroom suite. All inclusive elite really did mean what it said and included everything except the lobster as promised. We did ask for and were allocated a suite in the tower which I strongly recommend. Much much quieter and away from the hustle and bustle. Perhaps the non tower rooms... More 

Helpful?
Thank JMJ223
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear JMJ223: On behalf of everyone who works here at El Cid la Ceiba, we want to thank you for your kind review and stay with us. We are very happy to read that you were pleased with our staff and facility, and can't wait to have you here again very soon. I will extend your words to the staff,... More 

Ada, Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We came to Cozumel for the World Triathlon Championships. Team hotel was booked so we stayed here. Like the location on the water better. Nice beach area (two actually) and swimming/snorkeling were great. WARNING: on several different occasions we saw hotel staff walk through beach area and take sunglasses that were sitting on chairs with towels and no people. This... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Ballfamily5
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Ballfamily5: On behalf of El Cid la Ceiba hotel I would like to thank you for your time taking to write your review. your opinion is extremely important to improve all our services and do all the adjustments required, i am checking and making sure that everyone at the hotel can understand and learn the lost and found procedures... More 

Valencia, CA
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a huge unit in the towers on the eighth floor. We traded a two bedroom and got a two bedroom with a separate family room and kitchen that had a Murphy bed. Our two other rooms had a king and two queens. We did not do all inclusive and chose to go to the Mega and cook occasionally.... More 

Helpful?
Thank taffykids
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear taffykids: On behalf of all the staff of hotel El Cid La Ceiba , I want to thank you for your review and for your past stay with us. We are so glad to know that you enjoyed all aspects of your vacation with us, all our staff work always very hard to make guest satisfied and exceed their... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
El Cid La Ceiba Beach resort is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms. Explore the island's enchanting beaches, lush mangrove forests and brilliantly colored reefs with amazing sea life. Whether you are in search of a romantic getaway or a tropical setting to reconnect with family and friends, our intimate and friendly resort offers the ideal setting for snorkeling, diving or simply lazing by the pool. Your vacation is sure to be relaxing and authentic experience at El Cid La Ceiba. • Babieca Dive Shop on site with PADI certified dive masters. • Spectacular diving, snorkeling and unmatched ocean views. • European and All-Inclusive Plans • Fly High Adventures, eco-park featuring 6 zip line platforms and six rugged trails • Two swimming pools: a free-form pool with kids' area and a tide pool with cascading waterfalls, rock formations, and lush gardens • Ocean View and Ocean Front Accommodations. • All Inclusive and European Meal Plans • International cuisine in our Oceanfront Restaurants • Nearby shopping at Plaza & downtown area. • Three miles from Chakanaab Park • Only Six miles from Cozumel International Airport ... more   less 

Additional Information about El Cid La Ceiba Beach Hotel

Address: Carr. a Chankanaab Km 4. 5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $90 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
Number of rooms: 60
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Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel
Hotel Style:
#7 Top resorts Hotel in Cozumel
#8 On the Beach Hotel in Cozumel
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