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Carr. a Chankanaab Km 4. 5, Cozumel 77600 Mexico
Lowest prices for your stay
Booking.com
$143
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Free cancellation until 10/10/22
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Hotels.com
$115
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Free cancellation until 10/10/22
Trip.com
$80
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Free cancellation until 10/10/22
Travelocity$115
Priceline$115
Agoda.com$172
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1418)
Room & Suite (496)
Pool & Beach (350)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 05/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Cid La Ceiba Beach Hotel
Updated 05/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 65 hotels in Cozumel
Location
4.2
Cleanliness
4.5
Service
4.4
Value
4.2
Travelers' Choice
GreenLeaders Silver level
A sun-kissed escape awaits in El Cid La Ceiba Beach Hotel is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms and blending superbly with the natural beauty of the area. This family-friendly resort offers the ultimate experience, feauturing a selection of water activities, the best scuba diving adventures and tastefully decorated accommodations perfect for family vacations and leisure stays.
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Property amenities
Paid private parking nearby
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Snorkeling
Entertainment staff
Fishing
Table tennis
Airport transportation
Banquet room
Meeting rooms
Spa
Couples massage
Head massage
Massage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
VIP room facilities
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbor View
Languages Spoken
Spanish
2951Reviews199Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Paul E wrote a review Oct 1
Melbourne, Florida14 contributions2 helpful votes
We stayed here after being redirected by a hurricane at our original Sint Maarten location. It was off season (September) and our room was noisy due to construction. Our RCI liaison was of no help. I'm generally not a "talk to the manager" type person but I talked to Francisco. He kindly listened, understood, and solved our problem quickly. We travel to scuba dive and El Cid is going to be our "go to" spot when visiting Cozumel
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Review collected in partnership with this hotel
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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DayTrip824575 wrote a review Sep 2022
Spring, Texas1 contribution
The staff at El Cid La Ceiba were very attentive and helped in every way. The location was very convenient to some of the greatest diving in the world. Early each morning we had a great breakfast at the resort and then went scuba diving until around 1:00 and returned to El Cid for a wonderful lunch. The rooms were very, very comfortable. We have stayed at El Cid resorts several times and will look forward to our next visit. Can't wait to go back.
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Review collected in partnership with this hotel
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 1 week ago
Dear guest, First of all, We would like to take the opportunity to receive your review for our resort based on this recent stay with us. It is a real pleasure for us to identify that this recent vacation experience in Cozumel and at El Cid La Ceiba Beach exceeded all your expectations in every single way, therefore we will be more than glad to share your kudos with our administration in order to recognize our team labor and quality service. We hope to have the opportunity of serving you again soon. Cordially, El Cid Resorts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stacy A wrote a review Sep 2022
3 contributions
Entertainment is great, rooms are spacious with amazing ocean views and we had a great time. Julio the entertainment director, Carlos the restaurant manager, Miguel the bar staff and Blanca at front desk (all at front desk were very professional and cordial), even the lifeguard made sure he made you feel welcomed - all made our stay really great (3rd time!).
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Review collected in partnership with this hotel
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 1 week ago
Dear Mrs. Stacy, I would like to start by thanking you for your time in sharing your review of our resort on this media. We are delighted to hear in this kind of review that our entire service, as well as our facilities, have exceeded your expectations. We will be happy to share your special recognition for Julio, Carlos, Miguel, Blanca, and our lifeguard your kudos and also recognize their passion for the service. It will be a great pleasure for our entire team to have you back as a guest of our resort soon. Sincerely, El Cid Resorts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Escape158697 wrote a review Sep 2022
1 contribution
We've been owners for several years and chose El Cid because of the quality service. Each year they keep making it better! The staff is polite and courteous and the new chef is doing an exceptional job on the food. The All-Inclusive option is well worth the price.
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Review collected in partnership with this hotel
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 1 week ago
Dear guest, What a great pelasure to have the opportunity to receive your review for our resort based onthis recent visit to our facilities. We are more than pleased to identify that our service and facilities have fulfilled all your expectations which grants us the opportunity to continue being your hosts through the years and we look forward to welcoming you back to this home away from home soon. Sincerely, El Cid Resorts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cynthia B wrote a review Sep 2022
1 contribution
The resort had many wonderful amenities and our room was very comfortable. The check-in agent Hector - arranged to send champagne to our room toast our Anniversary. We had such a great time since we participated in a number of the social activities/entertainment organized by the activities director, Julio Carrasquedo, especially snorkling, the bike ride tour and tequila tasting, poolside salsa dancing, cocktail tasting as well as morning stretching exercises. The Live Band for evening entertainment toward the end of the week was great. We're already making plans to come back in a few years!
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: Loved the ground floor for quick access to all the resort amenities and the business center was...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 2 weeks ago
Dear Cynthia, What a great pelasure to have the opportunity to receive your review for our resort on this media. We feel honored to hear all these kind compliments and conclude that this vacation and this special celebration have been a wonderful experience. As well, we will be glad to share your kudos for Héctor, and Julio in order to recognize their passion for the service. It will be a privilege to have you back as a guest of our resort soon. Sincerely, El Cid Resorts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sedonasunset wrote a review Sep 2022
peabody12 contributions3 helpful votes
The resort was very nice. For some reason we were put in a hotel type room, not a condo. All was good except the elevator was very slow and sometimes didn’t run. They also offered an all inclusive, meals and drinks, that we did not know about. Might have booked it that way if we knew. All in all, a pleasant time spent at El Sid Try
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 2 weeks ago
Dear guest, Thank you very much for taking part of your time in sharing your review of our resort on this media. We are very glad to determine that all in all this vacation experience at our resort was pleasant, nevertheless, we can understand that the details described in your review affected your vacation, therefore you can be sure your feedback will be properly followed up in order to continue offering the best level service. It will be a privilege to have you back as a guest of our resort in the near future. Cordially, El Cid Resorts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Henry H wrote a review Sep 2022
Summerville, Georgia1 contribution
Had a PERFECT vacation and could not ask for more. I will tell others and I will definitely be back. I won't even consider another resort! Wonderful staff and so accomdating . OUTSTANDING! Food delicious and room service was wonderdul. Food soooo good!
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 2 weeks ago
Dear Henry, First of all, We would like to thank you for taking part of your time in sharing your review for ur resort based on this recent vacation experience. We are very pleased to determine that your vacation experience at our resort was an incredible and enjoyable vacation experience where our service and facilities have exceeded all your expectations. It will be a great pleasure to have you back at our resort and serve you again soon. Cordially, El Cid Resorts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cherie F wrote a review Sep 2022
4 contributions1 helpful vote
This was a terrific stay with great service for a 3.5 star hotel it knocked it out of the park Great service ! Better than the Hilton in puerto Vallarta which we stayed at in June of this year We will return The resort is smaller , not perfect But has a great chill vibe making it an awesome fun time
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 2 weeks ago
Dear Cherie, What a great pleasure to have the opportunity to receive your review for our resort on this website. It makes us feel more than glad to hear that your experience at our facilities has exceeded all your expectations and it will be a real pleasure to continue having the opportunity to serve you in the future. Sincerely, El Cid Resorts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
elstonth wrote a review Sep 2022
Pittsburgh, Pennsylvania1 contribution2 helpful votes
I don’t recommend this resort unless your vacation is diving. There’s nothing else to do but swim. Calling it a resort is a stretch. I would call it a hotel. Period. Choose another resort if you can. Don’t waist your time or money
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 2 weeks ago
Dear guest, I would like to start by thanking you for taking part of your day to qualify our service and facilities on this media. We regret to conclude that our service and facilities were not of your satisfaction and that this has avoided you from enjoying a pleasant vacation experience. You can be certain our purpose is to create positive and memorable experiences for our guests always accompanied by the best level of service. We hope to have another opportunity to serve you and shoe you all that our resort has to offer you in the future. Cordially, El Cid Resorts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cucuyman wrote a review Sep 2022
1 contribution
The hotel was nice but a little outdated. The elevator was tiny for only two guests and it took forever to catch an elevator. The staff was very nice and attentive. They went out of their way to accommodate their guests.
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 2 weeks ago
Dear guest, First and foremost, we would like to take this opportunity to thank you for choosing us. We are happy to hear that the service provided by our staff has been of your entire satisfaction, however, it is a shame to determine that this vacation was not as pleasant as you imagined due to the elevator conditions and we certainly understand your concerns about this matter and you can be certain we are working to finishing the improvement on this important area of our service in order to continue offering you the quality standards you and the rest of our guest deserve. We hope to have the opportunity to welcome you back and show you the improvements in our service soon. Sincerely, El Cid Resorts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$109 - $204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el cid cozumel, el cid la ceiba cozumel
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
60
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Frequently Asked Questions about El Cid La Ceiba Beach Hotel
Which popular attractions are close to El Cid La Ceiba Beach Hotel?
Nearby attractions include El Cid Ceiba Resort Day Pass (0.04 miles), Royal Village Shopping Center (0.08 miles), and Mayan Plaza (0.2 miles).
What are some of the property amenities at El Cid La Ceiba Beach Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at El Cid La Ceiba Beach Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at El Cid La Ceiba Beach Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at El Cid La Ceiba Beach Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to El Cid La Ceiba Beach Hotel?
Conveniently located restaurants include Ix Kool, Jimmy Buffett's Margaritaville, and Paprika Mexican & Caribbean Cuisine.
Are there opportunities to exercise at El Cid La Ceiba Beach Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does El Cid La Ceiba Beach Hotel have airport transportation?
Yes, El Cid La Ceiba Beach Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Cid La Ceiba Beach Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does El Cid La Ceiba Beach Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to El Cid La Ceiba Beach Hotel?
Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (2.1 miles).