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El Cid La Ceiba Beach Hotel

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#14 of 50 Hotels in Cozumel
Certificate of Excellence
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El Cid La Ceiba Beach Hotel
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1,527 Reviews from our TripAdvisor Community

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Showing 1,350: English reviews
alabama
Reviewed 5 days ago NEW

I had a wonderful experience at this resort. I t is worth mentioning that the dive operator here left a lot to be desired. The lack of participation on the resort required the dive op to farm out a lot of their business to other shops. This resulted in a lack of continuity in the experience for the diver and...

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Helpful?
Thank lgordonal
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear lgordonal: Thank you very much for your beautiful review and your recent stay with us. There's nothing that makes us happier than to know that our guests' stay was fun, and that you found our staff friendly, so we're very glad to know that your stay was pleasent. I'm sure that other readers will find your review very useful,...

Saskatoon
Reviewed 1 week ago

two problems - 1st I think we had the smallest room in the hotel with only a Murphy bed and a huge dining room table and seating for 6. Absolutely no room to move around or see the TV from the one comfortable chair 2nd it is always annoying to be pushed to see the promotion of the resort and...

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Helpful?
Thank 509terrencer
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear 509terrencer: Thank you for your review and for making us part of you recent vacations. I really appreciated your comments as without these we cannot improve our service. As a team we are working very hard to improve the quality of this hotel. I really appreciate you for taking the time to make us aware of your experience during...

Geneseo
Reviewed 1 week ago

We recently stayed in a 2 bedroom unit with a family of 4 through an RCI trade. It worked out great other than I wish there would have been one of the rooms with double beds rather than both being kings. There was no way our 16 year old daughter would let her 10 year old brother sleep in her...

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Helpful?
Thank F2591ZGjamesr
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear F2591ZGjamesr : Thank you for your lovely comments and for your recommendation , it is always a pleasure to know our guest spend a great time here at our Resort, everyone is passionate about what they do and dedicate to offer excellent service. We are glad to know you´ve been well treated by our team and that you enjoyed...

Bellevue
Reviewed 1 week ago

The rooms themselves are very nice.   The staff are very friendly and offer to help whenever they can. As far as dining is concerned, the breakfast at the resort is nice, and lunch was ok, but I did not really enjoy dinner there. I would not do the all-inclusive option if you can avoid it and then go out to eat...

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Helpful?
Thank louismkahn
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear louismkahn: Thank you for your lovely comments , it is always a pleasure to know our guest spend a great time here at our Resort, everyone is passionate about what they do and dedicate to offer excellent service. We are glad to know you´ve been well treated by our team and hope to welcome you again . Cordially. Andres...

Russellville, Alabama
Reviewed 1 week ago via mobile

We bought the Zip line and Beach visit from Carnival Cruise line and it was a great value. After zip lining, we were brought to El Cid and were treated to lots of perks. They gave us lots of credits for free towels & snorkel gear, discounts on spa & food. Well worth it! Very nice resort! Not a lot...

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Helpful?
Thank Raineybeth
Phillipsburg,sxm
Reviewed 1 week ago via mobile

Weeell. I stayed here for a week , and I was a little upset that there was construction going on in the wing I was placed . No where on there website does it mention anything regarding this. The place itself is ok. It is right across the water from a major cruise ship terminal . ( maybe 200 yards)....

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Helpful?
Thank Bstnlite
Fort Worth, Texas
Reviewed 2 weeks ago

This is our fifth visit to Cozumel and our first at El Cid. The resort is clean and well maintained. The staff is excellent! The food here, in our opinion, is not the greatest and we are happy we didn't opt for the all inclusive. There is a grocery store very close and between snacks for the room, alcohol and...

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Helpful?
Thank Nicole C
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Nicole C: Thank you very much for choosing our hotel on your last trip to Cozumel, it is pleasant and satisfactory for me to read that you enjoyed our rooms our staff and the hotel location. We sincerely invite you to come back in a near future and you let us be part of your vacations for the 6th...

Lewes, Delaware
Reviewed 2 weeks ago

Once again, I had the pleasure of staying at El Cid and cannot say enough about it. Everyone from the front desk staff, to the waiters, bartenders and housekeepers were always willing to accommodate and make my stay the very best. Adrian, the activities director, was once again awesome at providing music, entertainment, cooking, snorkeling and many other activities during...

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Helpful?
Thank Wendy45_11
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Wendy45_11 : On behalf of hotel El Cid la Ceiba Staff I we to thank you for your kind comments and for your preference. Thank you also for recognize the efforts that our staff makes to provide to all our guests a memorable experience. We are so proud to hear that you had a great time with us and...

Jacksonville, Illinois, United States
Reviewed 2 weeks ago

Great resort!! Great staff!! Great food!! We stay here everytime we go to Cozumel. I stumbled upon this a few years ago, we have stayed at other resorts before but we really love this place. Good location, about a mile south of town so you don't get the hustle and bustle of all the people and cars in town. The...

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Helpful?
Thank Glascock
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Glascock: First at all I would like to thank you for this wonderful comments about your staying and we are really happy to read that you really enjoyed our resort again and all of our services you received. Thank you for confirm us that our efforts make guest happy and we exceed your expectations. i will extend your words...

Hot Springs
Reviewed 2 weeks ago

Great people, great room, great weather. We really enjoyed everyone from the front desk, to the maid, to the waitors. Adrian is a great entertainment supervisor with lots of activities. The only downside was that we had to go home.

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Helpful?
Thank Brenda W
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Brenda W: On behalf of El Cid la Ceiba hotel I would like to thank you for your kind comments and thank you for preferring our Resort. We are pleased that you had a relaxed holiday with us and enjoyed our staff, services facilities and room view i will share your words with my staff. your review encourages us...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
El Cid La Ceiba Beach resort is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms. Explore the island's enchanting beaches, lush mangrove forests and brilliantly colored reefs with amazing sea life. Whether you are in search of a romantic getaway or a tropical setting to reconnect with family and friends, our intimate and friendly resort offers the ideal setting for snorkeling, diving or simply lazing by the pool. Your vacation is sure to be relaxing and authentic experience at El Cid La Ceiba. • Babieca Dive Shop on site with PADI certified dive masters. • Spectacular diving, snorkeling and unmatched ocean views. • European and All-Inclusive Plans • Fly High Adventures, eco-park featuring 6 zip line platforms and six rugged trails • Two swimming pools: a free-form pool with kids' area and a tide pool with cascading waterfalls, rock formations, and lush gardens • Ocean View and Ocean Front Accommodations. • All Inclusive and European Meal Plans • International cuisine in our Oceanfront Restaurants • Nearby shopping at Plaza & downtown area. • Three miles from Chakanaab Park • Only Six miles from Cozumel International Airport ... more   less 

Additional Information about El Cid La Ceiba Beach Hotel

Address: Carr. a Chankanaab Km 4. 5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $109 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel
Hotel Style:
#7 Top resorts Hotel in Cozumel
#8 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travelers have asked, with answers from El Cid La Ceiba Beach Hotel staff and other travelers.
108 questions
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Questions? Get answers from El Cid La Ceiba Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get rid of the very large table (seating for 6) in a room that can only accomodate 2”
 of 5 bubbles 509terrencer, 1 week ago | Read review
“If you want to see the ocean throughout the day, get a higher room so you can see over the cruise ships when they are in.”
 of 5 bubbles louismkahn, 1 week ago | Read review
“we had 6th floor its a beautiful view!”
 of 5 bubbles sandraf_247, 2 weeks ago | Read review
“We stayed in room 2218 and it had an excellent view of pool and beach area. There was a constant flow of both Royal Caribbean and Carnival cruise ships docking just off shore from the resort. Seeing such huge ships so close was quite amazing.”
 of 5 bubbles ronaldw316, 3 weeks ago | Read review
“Ocean front on top floor”
 of 5 bubbles skibumazz, 3 weeks ago | Read review
5 of 5
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