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Casa Mexicana Cozumel

1,198 reviews
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Traveler (685)
Room & Suite (292)
Dining (78)
Overview
  • Excellent64%
  • Very good28%
  • Average5%
  • Poor2%
  • Terrible1%
Travelers talk about
“breakfast buffet”(92 reviews)
“ocean view”(93 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
3.0 Star Hotel
All hotel details
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Rooms
Mar 7Mar 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,198)Write a Review
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10
Show reviews that mention
All reviewsbreakfast buffetocean viewthe breakfast areasmall poolcentral locationrecommend casaaqua safariferry pierevery morningyogurtdive shopsstreet noisetown squaredive trippool deckmade to order omeletsrestaurants and bars
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1 - 5 of 993 reviews
Reviewed 6 days ago

Excellent service, nice room, good breakfast. 100's of stores, restaurants, bars, etc within a few blocks. Located between the ferry pier and the cruise ship pier on the main drag. Entrance on street level is double doors to an escalator, pool on second floor, part...More

Thank Paul D
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 5 days ago

Dear guest, Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit in this your home away from home. Until the next time...

Reviewed 2 weeks ago

An outstanding hotel, immaculately clean, staff are cleaning all the time. Every time you pass a member of staff they are smiling and always acknowledge you, they are so very pleasant. We experienced a lovely professional welcome from reception on arrival and this welcome continued...More

Thank Magik58
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 2 weeks ago

Dear guest, Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit in this your home away from home. Until the next time...

Reviewed 3 weeks ago

We had an end of the hall room which offered us a view of part of the city and part of the ocean, We could see the cruise ships docking etc.The maids were great along with Santa,the omelette chef,Jimy,waiter,Norma(cutie),trainee. The buffet breakfast is excellent. From...More

Thank Mrmoustash
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 2 weeks ago

Dear guest, Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit in this your home away from home. Until the next time...

Reviewed 3 weeks ago via mobile

Great location. Spotlessly clean. Service is outstanding. And the breakfast is incredible. We have stayed here numerous times and will return again as soon aa possible. Fantastic staff. Always helpful.

Thank joan g
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 3 weeks ago

Dear guest, Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit in this your home away from home. Until the next time...

Reviewed 3 weeks ago

The accommodations at Casa Mexicana are great. The hotel is kept very clean, rooms are kept clean, breakfast is awesome and the overall attitude of the hotel is excellent. I will always come to Casa Mexicana.

Review collected in partnership with this hotel
Thank David S
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 3 weeks ago

Dear guest, Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit in this your home away from home. Until the next time...

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Breakfast included
Free Parking
Hotel Amenities
Business Center with Internet Access
Breakfast included
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Outdoor pool
Details
Price range
$75 - $191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$75 - $191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (685)
Room & Suite (292)
Dining (78)
Pool & Beach (66)
Amenities (13)
Business Center & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
scubakramers_10
February 3, 2018|
AnswerShow all 3 answers
Response from ConciergeCasaMex | Property representative |
Since we are right in the downtown of cozumel we're surrounded by many choices of resturants, our concierge will be happy to mention you the best places to eat while you're here!
1
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Google Translation
ch10
January 21, 2018|
AnswerShow all 2 answers
Response from ConciergeCasaMex | Property representative |
Hello, we will be happy to welcome you!... We can give you some information about the island and the best restaurants when you're here. My name is Bella Aguilera I'm the concierge and I will provide you all the information... More
1
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Google Translation
jane m
January 10, 2018|
Answer
Response from ConciergeCasaMex | Property representative |
It will be a pleasure for us to receive you in our hotel. A taxi to the hotel that you mention has an approximate price of $ 200 Mexican pesos. When you get here our Concierge Bella Aguilera can give you more information... More
0
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Google Translation
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12345613
Room Tips
"We were in 214, liked it fine. Some of the rooms on the 3rd floor have a balcony that overlooks the..."
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"Nip pick. English on the television would be nice for down time."
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"Tip the servers, maids and food staff in the hotels and the restaurants you dine at. They are always great..."
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"Great for scuba divers, quiet rooms and the breakfast buffet opens at 7:00 am."
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