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Casa Mexicana Cozumel

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Traveler (732)
Room & Suite (296)
Dining (81)
Overview
  • Excellent65%
  • Very good27%
  • Average5%
  • Poor2%
  • Terrible1%
Travelers talk about
“breakfast buffet”(88 reviews)
“city view”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
3 Star accommodation
All hotel details
Additional information
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,278)
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1,058 results
Traveler rating
681
281
58
28
10
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681
281
58
28
10
Show reviews that mention
All reviewsbreakfast buffetcity viewthe breakfast areasmall poolan ocean view roomcentral locationrecommend casaferry pieromeletmade to order eggsevery morningyogurtdefinitely stay here againocean frontdive triptown squarepool deck
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1 - 5 of 1,058 reviews
Reviewed 2 days ago via mobile

We chose Casa Mexicana as it was around the corner from our dive shop. Please note we really didn’t like Cozumel - either above or below water as it really wasn’t our scene at all (tacky cruise ship mass tourism and very run down). Casa...More

Thank Dikiwi
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded yesterday

Dear guest, Thanks for staying with us. We appreciate your comments which helps us improve and always offer the best service to you! It has been a pleasure to welcome and serve you during your stay. We look forward to your next visit in this...More

Reviewed 4 days ago

Very clean, neat, and very helpful staff. Connected with dive shop Deep Exposures, everything was very smooth with check in and any questions answered! So convenient to main street areas, dive shop, restaurants, and Mega Store for staples. Actually had a pretty good view from...More

Thank mgtt51
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 2 days ago

Dear guest, Thanks for staying with us. We appreciate your comments which helps us improve and always offer the best service to you! It has been a pleasure to welcome and serve you during your stay. We look forward to your next visit in this...More

A TripAdvisor Member
4
Reviewed 5 days ago via mobile

This Hotel was terrible. The only thing that was good was the room keeping, they came very quick apon request. I was sharing a bed with one of my family members and the room was quite cold, I went out and asked for a extra...More

Thank A TripAdvisor Member
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 3 days ago

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We sincerely apologize for the inconveniences caused during your stay. We’re sorry you were unhappy - we’ll...More

Reviewed 1 week ago

Great place to stay downtown. Great staff, good food, clean rooms and central location. Right across from cruise ship pier. Going backing in January 2019. Everyone was friendly and accommodating. Can't wait to see them again.More

Thank Rick D
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 5 days ago

Dear guest, Thanks for staying with us. We appreciate your comments which helps us improve and always offer the best service to you! It has been a pleasure to welcome and serve you during your stay. We look forward to your next visit in this...More

Reviewed 1 week ago via mobile

We love this hotel. The best breakfast buffet on the island. Clean doesn’t begin to describe this location. Staff is constantly working and the friendliness is above and beyond. Great wi-fi and rooms are always nice and cool. Comfortable bed and the best rooms are...More

Thank jim s
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 5 days ago

Dear guest, Thanks for staying with us. We appreciate your comments which helps us improve and always offer the best service to you! It has been a pleasure to welcome and serve you during your stay. We look forward to your next visit in this...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Breakfast included
Free Parking
Hotel Amenities
Business Center with Internet Access
Breakfast included
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Outdoor pool
Details
Price range
$58 - $132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$58 - $132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (732)
Room & Suite (296)
Dining (81)
Pool & Beach (68)
Amenities (13)
Business Center & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Pato L
May 3, 2018|
Answer
Response from ConciergeCasaMex | Property representative |
Será un placer para nosotros recibirte. Nuestro hotel está situado a solo 5 min caminando de la meta. Te esperamos!
0
Votes
Google Translation
abcmamas
March 30, 2018|
Answer
Response from ConciergeCasaMex | Property representative |
For the parking lot (which is subject to availability) you have to go to front desk to get your pass, right here at the reception we will explain where you is it, just around the corner. Happy to have you with us...
0
Votes
Google Translation
SammyCalifornia
March 11, 2018|
Answer
Response from Jennifer02 |
There is an auto ferry but I think it is expensive. We go to Cozumel tomorrow and are leaving our car overnight in a garage in Playa near the ferry dock. From what I heard a car isn't necessary in Cozumel. If you want to... More
1
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Room Tips
"The ocean view rooms may be a bit noiser, but the view is worth it."
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"Ask to see your room before you agree and take the keys!"
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"ask for one with a view, either of the city or the water"
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"upgrade to the ocean view room, well worth it"
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