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Grand Park Royal Cozumel

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Traveler (3997)
Pool & Beach (1035)
Room & Suite (688)
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Overview
  • Excellent42%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible4%
Travelers talk about
“time share”(337 reviews)
“bikini bar”(59 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (4,564)
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3,274 results
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1,229
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145
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1,241 - 1,245 of 3,274 reviews
Reviewed August 12, 2015 via mobile

You get what you pay for. We got a great last minute deal online so we decided to give this hotel a shot. The room reminded me of the 80s, with the box TV set and the tacky furniture. The beach was man made that...More

1  Thank rene t
Response from RicardodelaPaz2014, Gerente at Grand Park Royal CozumelResponded August 19, 2015

Dear Sir: Thank you for sharing your experience. We apologize for any inconveniences; hopefully you can give us the oportunity to host you again in the near future.

A TripAdvisor Member
510
Reviewed August 11, 2015 via mobile

We stayed at Park Royal 8/1/15 thru 8/8/15. The resort is big and beautiful. We had no problems checking in as our room was ready 7th floor nice view. They offered us a timeshare presentation but we decline it. Food from the buffet was good...More

3  Thank A TripAdvisor Member
Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded August 12, 2015

Dear Guest: Thank you very much for your generous comments. We are glad that you and your family had an incredible vacation in Park Royal Cozumel. Indeed, the island is very safe and with unique beauty. We will be waiting for your visit again, here,...More

Reviewed August 10, 2015 via mobile

Park Royal it's only beautiful name of this hotel nothing else never ever in my life I reserve this hotel. If you really think all inclusive it's not restaurant only 2 in one building Mexican and Italian sucks both food and service. Only buffeт is...More

1  Thank Liudmila B
Response from RicardodelaPaz2014, Gerente at Grand Park Royal CozumelResponded August 11, 2015

Please accept our most sincere apologies for the inconveniences you have experienced. It is a shame that you could not enjoy your vacations due some aspects that did not satisfy your expectations at all. You can be sure that your comments and concerns are already...More

Reviewed August 8, 2015

We have traveled to alot of 5 Star adult only resorts in and around the caribbean, we where in Cozumel 2012 we decided then that if we came back we would bring or adult kids and stay at the Park Royal, so we did that...More

1  Thank brettybaden
Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded August 11, 2015

Dear Guest: Thank you very much for your generous comments. We are glad that your family and you had a pleasant stay in Park Royal Cozumel. For your next visit to the Mexican Caribbean, we hope to have the opportunity to serve you again, remember,...More

Reviewed August 7, 2015

Went with two friends and stayed for 5 nights all inclusive. Food was good for an all inclusive and the drinks were great. The shows they put on every night were very entertaining. We loved the snorkeling and volleyball during the day. The staff were...More

3  Thank Emma G
Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded August 10, 2015

Dear Guest: Thank you for choosing Park Royal Cozumel as a destination for your recent vacation. We are glad that your friends and you had a fantastic time. For us, it is very important to read your comments, thanks for your time. We look forward...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$148 - $340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Cozumel
#7 Luxury Hotel in Cozumel
#9 Spa Hotel in Cozumel
#12 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$148 - $340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Cozumel
#7 Luxury Hotel in Cozumel
#9 Spa Hotel in Cozumel
#12 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (3997)
Pool & Beach (1035)
Room & Suite (688)
Dining (232)
Family and Play Areas (33)
Amenities (13)
Business Center & Event Rooms (3)
Questions & Answers
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Traci B
May 24, 2018|
Answer
Response from PARKCZM | Property representative |
Dear Traci, please send us a email so we can send you the pictures about aou romantic dinner, Best regards!
0
Votes
Google Translation
rx7suzy
May 22, 2018|
Answer
Response from PARKCZM | Property representative |
Dear rx7suzy, please call us at (987) 87 20700 to provide with more information about our rooms and services. Best regards,
0
Votes
Google Translation
Dara K
May 20, 2018|
Answer
Response from Meagan S | Reviewed this property |
Yes!! There are ramps!
1
Vote
Room Tips
"Higher floors have the best views."
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"The higher floors have a better view."
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"Try to get a room above the 5th floor for a good view."
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"Higher floors are ocean view. Royal suites can accommodate up to 10 people. They are all corner rooms &..."
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