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    Grand Park Royal Cozumel

    Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600, Mexico
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    Best prices for your stay
    8/6/2017 8/7/2017
    $280
    $233
    SAVE $47
    $280
    $233
    SAVE $47
    $280
    Traveler (3549)
    Pool & Beach (963)
    Room & Suite (600)
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    Overview
    • Excellent43%
    • Very good35%
    • Average14%
    • Poor5%
    • Terrible3%
    Travelers talk about
    “time share” (337 reviews)
    “bikini bar” (55 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Presidente Inter-Continental Cozumel Resort & Spa
    1,723 reviews
    #4 of 52 hotels in Cozumel
     
    Sunscape Sabor Cozumel
    2,168 reviews
    #15 of 52 hotels in Cozumel
     
    Scuba Club Cozumel
    592 reviews
    #12 of 52 hotels in Cozumel
     
    Occidental Cozumel
    4,643 reviews
    #21 of 52 hotels in Cozumel
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,967)
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    There are newer reviews for Grand Park Royal Cozumel
    See the most recent reviews

    1,211 - 1,215 of 2,959 reviews

    Reviewed January 26, 2015

    I received such a great deal on the airfare and hotel that I was a bit apprehensive of what it might be like. I stayed at a different hotel last year that was twice as much and higher rated and received poor treatment, bad service...More

    3  Thank CarolMN411
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded January 30, 2015

    Dear Guest: We are pleased to read that we exceeded your expectations with our services and our staff. Of course, knowing that your friends and you had a great vacation makes us very happy because it means that we are achieving our goal. Thank you...More

    Reviewed January 26, 2015

    I just returned from a 7 day stay. I booked this resort due to the price and location. Check in was poor - The front desk person was not friendly. Check us in and gave us no orientation of the hotel. Instead they hand you...More

    1  Thank Tunera
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded January 27, 2015

    Dear Guest: We appreciate your comments and your time to share your stay with us. We are glad that you have spent a nice time with the service of our staff. But we are very sorry that your expectations have not been met. Excuse me...More

    Reviewed January 26, 2015

    Park Royal is a low-class organization that acts like a group of vultures circling and plucking the money out of the pockets of customers. What resources they claim to offer are so limited that you'll spend much of your time trying to beat the crowd...More

    4  Thank shanmakor
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded January 27, 2015

    Dear Guest: We regret that your stay with us was not pleasant, too sorry if you know about our Vacation Club was not liking. We appreciate your time to share your comments and suggestions. We are aware of what our guests write on this important...More

    Reviewed January 25, 2015

    We are staying at park royal this week- never again, even if it were free, would we come back here. I'm sitting at the money bar right now. That's the only way I would be able to- because its impossible to get wifi at PR...More

    5  Thank kmacIndiana
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded January 26, 2015

    Dear Guest: We regret that your stay with us was not pleasant, and we appreciate your time to share your comments. We would have another opportunity to serve you. The most important thing for us is the feedback that our guests can make through this...More

    Reviewed January 25, 2015 via mobile

    We got a great price I cling nonstop air. I expected some holbacks to get this price. I got them. No bar service from wait staff around pools. Had to request better alcohol brands and even then not always available. Food not hot. Many on...More

    Thank Bradley R
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded January 26, 2015

    Dear Guest: Thanks for your time, your suggestions and your comments. We work to do a difference with a great service, we are sorry if you don´t received this service. We would like to have another opportunity to serve you, please. We have many activities...More

    Presidente Inter-Continental Cozumel Resort & Spa
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    #4 of 52 hotels in Cozumel
     
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    Scuba Club Cozumel
    592 reviews
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    Occidental Cozumel
    4,643 reviews
    #21 of 52 hotels in Cozumel
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Beachfront
    • Room Service
    • Free Internet
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $140 - $582 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Cozumel
    • #6 Top resorts Hotel in Cozumel
    • #7 Spa Hotel in Cozumel
    • #7 On the Beach Hotel in Cozumel
    • Room types
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Grand Park Royal Cozumel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Park Royal Cozumel Hotel Cozumel ,
    • Park Royal Hotel Cozumel ,
    • Park Royal Cozumel Mexico
    Add Photo Photos
    Traveler (3549)
    Pool & Beach (963)
    Room & Suite (600)
    Dining (218)
    Hotel & Grounds (1964)
    Bathroom (38)
    Family and Play Areas (27)
    Business Center & Event Rooms (3)
    Nearby
    Sponsored by:
    Sunscape Sabor Cozumel
    2,168 reviews
    5.87 miles away
     
    Occidental Cozumel
    4,643 reviews
    7.91 miles away
     
    Scuba Club Cozumel
    592 reviews
    1.49 miles away
     
    Presidente Inter-Continental Cozumel Resort & Spa
    1,723 reviews
    1.30 miles away
     
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    Half Senor Frogs
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    .14 miles away
    Nearby Attractions
    Discover Mexico Cozumel Park
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    Ask a question
    Questions & Answers
    Graham G
    July 10, 2017|
    Answer Show all 3 answers
    Response from PARKCZM | Property representative |
    Dear Graham G, dinner reservation is required for the Caribeño, Italiano and Mexicano Restaurant. Reservation are taken daily from 12:00 to 3:00 pm. We will do the best, for a wondeful experience with us,
    0
    Votes
    Google Translation
    Kevin A
    July 8, 2017|
    Answer Show all 2 answers
    Response from PARKCZM | Property representative |
    Dr Kevin A, unfortunately our rooms don't have bathtubs
    1
    Vote
    Google Translation
    Pj G
    July 6, 2017|
    Answer Show all 2 answers
    Response from PARKCZM | Property representative |
    Dear Pj G, f the baby use a pool diapers, can swimming with no problem. The day pass is from 11:00 AM to 6:00 PM $50.00USD per person, per day, $25.00USD per kid, per day (Kids less than 12 years old). Includes: food... More
    0
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    Google Translation
    Room Tips
    "no space for roll away beds. everyone has to share in-room beds."
    Read review
    "Stay away from pool and theater areas"
    Read review
    "frienldy staff, like home, clean rooms"
    Read review
    "the mattresses were a little hard for my liking but the room otherwise was amazing!"
    Read review
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