My wife and i came for one night to celebrate our honeymoon. We booked a king size bed and we got double beds, they changed our room after 15 minutes (we waited in the corridor 🤷🏻♂️). We went to eat in the Caribbean restaurant which was absolutely failure! After that we tried…
Beautiful hotel but cruises dock a few feet down and that is all you see Monday to Saturday. You can see the constant smoke coming out of the ships and you can smell the fuel in the air. I’m sure that all the chemicals wash off on the tiny beach that is attached to the hotel.
Not very handicapped friendly Nothing open basically between 1:36 AM to get a coffee or a snack or something like that poor in that regard otherwise everything else is just great Requesting certain pop for your bar fridge does not happen they give you four kinds even though…
If u book this hotel make sure you stay high up. Rooms are noisy, hallways echo and enhance all sounds. Other hotel guests not caring or considerate and scream, talk and overall are loud. Rooms were not made all day even after leaving at 6am and returning at 5pm to a room…
This was my first time visiting Cozumel and this resort was awesome! The service was great and what made it even better was the entertainment crew! Thank you Fatima,Jose, and Lalo for making this trip fun!
"Stay away from rooms close to their outdoor theater. It can get very loud due to fun!"
"High floors have ocean views"
"Rooms with direct view of the international pier still have great views of the ocean."
"Wide view of water/sea front of the resort from the front units of Building #1 and from the higher level rooms of Building #2."
"Face the ocean on the 8th or 9th floor to see the big cruise liners, stunning!"