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Grand Park Royal Cozumel Luxury Resort

14% less than usual
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Check Out— / — / —
Guests1 room, 2 adults, 0 children
Traveler (4601)
Pool & Beach (1143)
Room & Suite (731)

About

#24 of 52 hotels in Cozumel
Location
Cleanliness
Service
Value
Admire the award-winning architecture and the interior design of Grand Park Royal Cozumel Luxury Resort ; its Mayan touch that lives together with the nature that surrounds it will captivate you. From the pools, Jacuzzis and bars, you will be amazed with the turquoise shades of the sea. You will also be delighted with a wide range of gastronomic options including seafood and international specialties. Immerse yourself in an incredible submarine adventure by practicing diving and snorkeling in the world’s second biggest reef. Our activities program and nightly shows are ideal for enjoying in family. Fun is guaranteed! Live the Grand Park Royal experience in Cozumel!
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Public wifi
Paid wifi
Paid internet
Internet
Hot tub
Infinity pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Family rooms
Air conditioning
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Bay View
5,732Reviews
697Q+A
100Room tips
Traveler rating
  • 2,362
  • 1,949
  • 843
  • 332
  • 246
Time of year
Traveler type
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  • English
Popular mentions
Finally starting my two-week vacation, I am very excited. Cozumel offers a very clean and relaxing energy, exactly what I need to rest. It is not the first time to be in the Park Royal Hotel. I like it because it is convenient to get to different places.
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I came to Cozumel with my friend & we had a blast!!! The best part was the staff . They are very fun, friendly, and helpful. David, Victor, PePe, Ingrid, Cinthya, Leo, Jose, Aldo & Gilbert made sure we enjoyed ourselves! (Sorry if I forgot anyone) The activities were very fun! My only complaint would be the food, but breakfast & the chicken fajitas made up for that! I’m going to miss the ocean :-(
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Response from PARKCZM, Gerente at Grand Park Royal Cozumel Luxury Resort
Responded yesterday
Dear JaNaya L, Thank you very much for sharing your comments, I am very happy to learn you had an enjoyable time with us. It was a great pleasure and compliment for us to have your review and feedback. Thank you for recognizing David, Victor, Pepe, Ingrid, Cinthya, Leo, Jose, Aldo y Gilbert; I am sure that your kind words will mean a lot them. It is very unfortunate to learn that we do not meet your expectations about our food, we are working on new menus that will be ready soon. We are definitely looking forward to welcome your return in the near future. Kind regards General Manager.
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We have been to this resort several times, the entertainment staff is absolutely amazing. So friendly and talented, tons of fun all day and every evening for the whole family!The food is great in the buffet bit also great restaurant options. Highly recommend!
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Response from PARKCZM, Gerente at Grand Park Royal Cozumel Luxury Resort
Responded yesterday
Dear Jeannene D, Thank you for sharing your wonderful comments about your visit at Grand Park Royal Cozumel, I am very glad to learn you had a delightful time with us, and we highly appreciate your compliments on our culinary offer and wonderful service. We are definitely looking forward to welcome your return in the near future. Yours sincerely, General Manager.
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All in all a nice place. Food on the buffet can be hit or miss, cold or simply empty. Same with some of the restaurants. Snorkeling on property was good, surprising considering the proximity of the cruise ships. Rooms are comfortable, nothing fancy, even the mattresses, which I've found to sometimes be an issue. It is fun being close to downtown too.
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Review collected in partnership with this hotel
Response from PARKCZM, Gerente at Grand Park Royal Cozumel Luxury Resort
Responded yesterday
Dear Linda M, Let us thank you in the first place for staying at Grand Park Royal Cozumel. We are very much delighted to see that you have enjoyed our surroundings and facilities. It is very unfortunate to learn that we do not meet your expectations about our food, we are working on new menus that will be ready soon. We look forward to the opportunity to welcoming you again you one more time, so you can experience our improvements. Kind regards General Manager.
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Poor food no variety, poor in general from the front desk to the back of the house. employees try to do their best but they dont look happy. You see constantly the timeshare people trying to get the next victim to sign up. The beache is to small no space , have to go early to get a chair. for the money we pay we could go better hotel.
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Response from PARKCZM, Gerente at Grand Park Royal Cozumel Luxury Resort
Responded yesterday
Dear Gloria B First of all, we want to express our gratitude for having stayed at Grand Park Royal Cozumel, as well as for taking the time to share your experience with us. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service. Thank you very much for your comments, we have taken note of each of them. We reiterate our gratitude. Cordially yours General Manager.
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PRICE RANGE
$112 - $762 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park royal cozumel hotel cozumel, park royal hotel cozumel, park royal cozumel mexico
FORMERLY KNOWN AS
Park Royal Cozumel
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
342
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