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Grand Park Royal Cozumel Luxury Resort

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Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600 Mexico
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (4714)
Pool & Beach (1142)
Room & Suite (726)

About

Location
Cleanliness
Service
Value
Admire the award-winning architecture and the interior design of Grand Park Royal Cozumel Luxury Resort ; its Mayan touch that lives together with the nature that surrounds it will captivate you. From the pools, Jacuzzis and bars, you will be amazed with the turquoise shades of the sea. You will also be delighted with a wide range of gastronomic options including seafood and international specialties. Immerse yourself in an incredible submarine adventure by practicing diving and snorkeling in the world’s second biggest reef. Our activities program and nightly shows are ideal for enjoying in family. Fun is guaranteed! Live the Grand Park Royal experience in Cozumel!
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Babysitting
Parking
Wifi
Public wifi
Paid wifi
Internet
Hot tub
Pool / beach towels
Infinity pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Shops
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Harbor View
Languages Spoken
Spanish
6,103Reviews721Q+A100Room tips
Traveler rating
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Popular mentions
One of the restaurants on the property, La Carribiana, accommodated our group of 14 twice on our visit. There is a beautiful view of the ocean and wonderful atmosphere. The food is delicious and the staff was very attentive! This is now our favorite restaurant in the resort. Overall, the resort is well laid out and the staff is very friendly. I come down here mostly for the scuba diving and this is a great place to hang between dives!
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Response from PARKCZM, Gerente at Grand Park Royal Cozumel Luxury Resort
Responded yesterday
Dear Av8torboy, Thank you for sharing your wonderful comments about your visit at Grand Park Royal Cozumel, I am very glad to learn you had a delightful time with us, and we highly appreciate your compliments on our culinary offer and wonderful service. We are definitely looking forward to welcome your return in the near future. Yours sincerely, Javier Colorado General Manager.
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The entire staff goes above and beyond to make your experience memorable! Food is delicious, service is fast, family friendly, resort is clean, and there is never a dull moment. The beach is beautiful and the people are too. Accommodating to dietary needs - just let staff know. We feel like family- safe and cared for. We return every year! (Also a host hotel for IRONMAN so staff is knowledgeable about training locations and the event itself —in addition to the 70.3 and Gran Fondo ). HIGHLY RECOMMENDED!
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Response from PARKCZM, Gerente at Grand Park Royal Cozumel Luxury Resort
Responded yesterday
Dear Ironmanlisa Thank you very much for your wonderful feedback shared in our TripAdvisor profile. It’s great to know that all of my team created a memorable experience for you, I feel very proud of every member of this Grand Park Royal family. I shall definitely share your feedback to the entire team and I am sure that this shall further motivate them delivering great experience to our valued guest like you. We are definitely looking forward to welcome your return in the near future. Kind Regards, Javier Colorado General Manager
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This was my 2nd time there with my family. We LOVE traveling there! I Need to tell you what a wonderful staff you have. MY ABSOLUTE FAVORITE IS "Pepe" or Jose Vega!!! We met him in May and couldn't wait to see him again!!! Along with Jose Vega, my family loves Ingrid, Cynthia, and Guillermo!!! I can't wait to see them again in May when we return. ESPECIALLY Jose Vega!!!! He is such a delight in your entertainment crew!!!
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Response from PARKCZM, Gerente at Grand Park Royal Cozumel Luxury Resort
Responded 2 days ago
Dear Kim V Thank you very much for your wonderful feedback shared in our TripAdvisor profile. It’s great to know that all of my team created a memorable experience for you, I feel very proud of every member of this Grand Park Royal family. I shall definitely share your feedback to the entire team, especially to Jose, Ingrid, Cynthia and Guillermo, I am sure that this shall further motivate them delivering great experience to our valued guest like you. We are definitely looking forward to welcome your return in the near future. Kind Regards, Javier Colorado General Manager.
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Very bad hotel. Staff is not willing to help. They have an "It is what it is" attitude. I ordered fruit at 1105am, they told me "No fruit after 11am". Chicken salad had 5 pieces of chicken. Room AC leaked. Bathroom did not work properly. Room was noisy after midnight. Request a room change and they said NO.
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Review collected in partnership with this hotel
Response from PARKCZM, Gerente at Grand Park Royal Cozumel Luxury Resort
Responded 2 days ago
Dear Mr. Saaib, first and foremost, we would like to express our gratitude for choosing Grand Park Royal Cozumel as a host of your recent holidays. Our main mission is to make your stay as pleasant as possible, so we appreciate any feedback that help us to enhance our services. Please accept our most sincere apologies for the unfortunate situations experienced during your stay, rest assured that all the points you mentioned will be taken care to avoid future discontents We look forward to the opportunity to welcoming you again you one more time, so you can experience our improvements. Kind regards Javier Colorado General Manager.
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Love the place although I wish they would get the blasted elevators fixed (every time we go at least one or more is out of service). I wish the A/C in the rooms worked better and PLEASE bring back pizza!!!! and add some variety to the buffet. That said we LOVE GPR Cozumel and can't wait to go again.
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Review collected in partnership with this hotel
Response from PARKCZM, Gerente at Grand Park Royal Cozumel Luxury Resort
Responded 2 days ago
Dear Nick C Let me thank you in the first place for staying at Grand Park Royal Cozumel, I am very happy to learn you had an enjoyable time with us. We appreciate your review which will help us detect opportunity areas to enhance our overall service, we have taken note of each of them. We reiterate our gratitude. We are definitely looking forward to welcome your return in the near future. Kind regards Javier Colorado General Manager
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PRICE RANGE
$126 - $396 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park royal cozumel hotel cozumel, park royal hotel cozumel, park royal cozumel mexico
FORMERLY KNOWN AS
Park Royal Cozumel
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
342
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Frequently Asked Questions about Grand Park Royal Cozumel Luxury Resort
Which popular attractions are close to Grand Park Royal Cozumel Luxury Resort?
Nearby attractions include El Cid Ceiba Resort Day Pass (0.09 miles), Mayan Plaza (0.2 miles), and Royal Village Shopping Center (0.1 miles).
What are some of the property amenities at Grand Park Royal Cozumel Luxury Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Grand Park Royal Cozumel Luxury Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Park Royal Cozumel Luxury Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Park Royal Cozumel Luxury Resort?
Yes, free parking is available to guests.
What are some restaurants close to Grand Park Royal Cozumel Luxury Resort?
Conveniently located restaurants include Half Senor Frogs, Bubba Gump Shrimp Co., and Jimmy Buffett's Margaritaville.
Are there opportunities to exercise at Grand Park Royal Cozumel Luxury Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Grand Park Royal Cozumel Luxury Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Park Royal Cozumel Luxury Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Park Royal Cozumel Luxury Resort?
Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (2.1 miles).
Does Grand Park Royal Cozumel Luxury Resort have any great views?
Yes, guests often enjoy the harbor view available here.