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Sunscape Sabor Cozumel

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#16 of 51 Hotels in Cozumel
Certificate of Excellence
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Sunscape Sabor Cozumel
Sunscape Sabor Cozumel
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1,851 Reviews from our TripAdvisor Community

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Showing 1,586: English reviews
Munson, Pennsylvania
Reviewed yesterday NEW

It was a very nice resort. The front manager was very nice and we had a bartender Wilberth was awesome. The water was warm and definately need water shoes. Great snorkling and nice water things that resort allows you to use. Food and drinks were good. All of the staff were very friendly CONS: Check in took to long and...

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Helpful?
Thank tomanyinjuries
Reviewed 2 days ago NEW

This was our second time staying at Sunscape. We new to expect lower quality plumbing and poor quality finishing touches in the room, but you spend very little time in your room and everything was clean and functioned well. We did have to let the hot water run a long time a long time to get hot, but it always...

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Helpful?
3Thank Sarah K
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello Mrs. Sarah K We appreciate your objectivity. As with any hotel, there can be unexpected issues, but we agree with you that how it is dealt with makes a big difference to the guest. We have taken your comments very seriously and you can be assured that the necessary actions will be instituted to prevent recurrences in the future....

minnesota
Reviewed 2 days ago NEW

Heading back to Cozumel 7 years in a row to this beautiful island can't wait! This Resort has everything you could want this will be our 5th stay here. My husband and I travel with another couple, this will be the 2nd time we bring our family along. They are excited! We return because the place is very well kept,...

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Helpful?
2Thank Robin R
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello Mr. Robin R We really hope this is not the last time, we´ll be more than delight to assist you for the 6th time. I´ll make sure to share your comments with our staff!! Thank you very much for taking the time to send us your comments. We would certainly be glad to have you back for another round...

Lansdowne, Canada
Reviewed 3 days ago NEW

Spent the week of Jan 4-11. The resort was what was described. The staff was great and helpful. The food was top notch and plenty of it. The rooms were spacious and tidy, we had a second floor corner until facing the water and the quiet pool. My son was a little disappointed the the Core Zone was not open,...

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Helpful?
2Thank tomlawler
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello Mr. tomlawler Thank you for sharing your comments on TripAdvisor. We very much appreciate your comments about the food, rooms, staff and service. Thank you for recognising our staff's job, it is nice to hear that people appreciate our customer service, which we are constantly trying to improve, and this is why our guests' feedback is so important to...

Milton, Delaware
Reviewed 3 days ago NEW

We went with another couple for a quick get away from winter. You think we would know by now not to go in January!!!! Bad weather, delays and cancellations, caused us to get to Cozumel a day late. The staff was very accommodating and changed our date of arrival and departure without incident. We stayed in building thirty-six, located poolside...

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Helpful?
2Thank db614758
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello db614758 We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sunscape Sabor Cozumel. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our guests. We thank you on behalf of our team and...

Denver, Colorado
Reviewed 3 days ago NEW

We decided to take a trap to Cozumel in October of 2016. When I booked the trip I basically rolled the dice and picked someplace that sounded fun. I cannot begin to explain what a wonderful experience we had. First, we booked through a company which booked the flight, transportation and the hotel together. They gave us an incredible price...

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2Thank Kuepperj
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello Kuepperj We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We sincerely look forward to welcome you back on a future occasion and provide you with the...

Saint Peters, Missouri
Reviewed 3 days ago NEW

My husband and I just returned from our second visit to Sunscape Sabor. We absolutely love this resort. Our room in the Santa Rosa was perfect. The menu in each restaurant has a nice variety! El Patio still has the best grouper. Portofino has the best breakfast including omelets made to your liking. The entertainment is great as the staff...

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1Thank Deborah O
SeaczEconcierge, Management arae at Sunscape Sabor Cozumel, responded to this review

Dear Deborah O, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Sabor Cozumel. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take...

Baltimore, Maryland
Reviewed 3 days ago NEW

At Sunscape, they tried to screw you first and then see what happens. We were first placed in a room that would hardly qualify for a 3-star rating (we purchased a 5-star vacation), with AC not working, 2 small beds (Queen-size advertized), and bathroom probably from 1930s. We complained but it took almost 3 days to move to the better...

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Helpful?
Thank vladdyk97
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Dear vladdyk97, Thank you for taking the time to write a review about your stay in our resort. We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your remarks. While we understand the way you felt about the situation experienced during your stay, we do hope that our...

Calgary, Canada
Reviewed 3 days ago NEWvia mobile

Excellent resort to stay on Cozumel island. Staff are friendly and helpful and always make you feel welcome. Beach is beautiful with snorkeling right off the beach. The grounds are well maintained and have a beautiful layout and setting. Rooms were comfy and clean. The food was excellent. Many restaurants to choose from. Spa is top notch and discounts are...

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Helpful?
1Thank Natalia B
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello Natalia B, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a pleasant one, and that you...

Washington DC, District of Columbia
Reviewed 3 days ago NEW

We challenged friends to find a reasonably priced / nice ALL INCLUSIVE spot for a quick getaway from the cold. Up came an offer we couldn't refuse for Sunscape Sabor, Cozumel. We jumped on the bandwagon with our friends, and are VERY GLAD we did! Sunscape Sabor is a small resort, with clean basic rooms, perfectly fine food and drink...

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2Thank nonidelgado
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello nonidelgado, Thank you for sharing your comments with us. Thank you very much for visiting us. I´ll make sure to share your comments with staff mentioned! Once again thank you very much for taking the time to send us your comments. We would certainly be glad to have you back for another round of a wonderful stay. Please feel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Fun is at the heart of Sunscape Sabor Cozumel, the perfect Unlimited-Fun(R) getaway in an ideal island destination. Located on the small island of Cozumel, Sunscape Sabor is the most complete beachfront resort complex on the island. The 218 spacious guest rooms and suites offer finely-appointed amenities and beautiful views. Each guest room has a private balcony or terrace, mini-bar, flat screen TV, individual temperature control with air conditioning and more. Sunscape Cozumel's family-friendly experience features a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids. Connecting rooms and family suites plus kid and baby-friendly amenities are perfect for accommodating families. Families, friends, singles and couples will enjoy Unlimited-Fun(R) privileges with a variety of amenities and activities throughout the resort including limitless access to dining at four reservation-free restaurants and national and international alcoholic and non-alcoholic beverages at three bars and lounges. 24-hour dining options allow guests to enjoy late night bites at the Seaside Grill. Take part in land and water sports, relax by one of two sparkling pools, indulge in the Spa by Pevonia(R), or bask in the sun on the largest beachfront of any resort in Cozumel. The kids can have a blast at the Explorer's Club, a fully supervised club with Red Cross certified staff for ages 3-12, while participating in various activities and programs. As a bonus, explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Dive into the deep at world-renowned dive sites with the help of the fullservice, on-site dive operator. A fun-filled getaway in the perfect island destination can be found at Sunscape Sabor Cozumel. ... more   less 

Additional Information about Sunscape Sabor Cozumel

Address: Carretera Costera Sur Km 12.9 | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Sabor Cozumel Resort and Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $153 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunscape Sabor Cozumel 3.5*
Number of rooms: 218
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Also Known As:
Sabor Cozumel Hotel Cozumel
Wyndham Cozumel Hotel
Cozumel Wyndham
Hotel Style:
#9 Top resorts Hotel in Cozumel
#9 Spa Hotel in Cozumel
#10 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travelers have asked, with answers from Sunscape Sabor Cozumel staff and other travelers.
322 questions
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Questions? Get answers from Sunscape Sabor Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for pool view or ocean”
 of 5 bubbles tomanyinjuries, yesterday | Read review
“Building 3200 is right next to a bar and can get loud some evenings, but is right next to other things”
 of 5 bubbles sarahkV7448RU, 2 days ago | Read review
“Rooms in the Santa Rosa have a quiet pool and partial ocean view.”
 of 5 bubbles deboraho852, 3 days ago | Read review
“Check the room/toilet/shower right away, before you start unpacking.”
 of 5 bubbles vladdyk97, 3 days ago | Read review
“Save money by traveling in early December. The rates are doubled in January.”
 of 5 bubbles docngg, 5 days ago | Read review
5 of 5
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