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Sunscape Sabor Cozumel

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Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel 77600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3636)
Room & Suite (648)
Dining (322)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 57 hotels in Cozumel
Location
Cleanliness
Service
Value
Fun is at the heart of Sunscape Sabor Cozumel, the perfect Unlimited-Fun(R) getaway in an ideal island destination. Located on the small island of Cozumel, Sunscape Sabor is the most complete beachfront resort complex on the island. The 218 spacious guest rooms and suites offer finely-appointed amenities and beautiful views. Each guest room has a private balcony or terrace, mini-bar, flat screen TV, individual temperature control with air conditioning and more. Sunscape Cozumel's family-friendly experience features a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids. Connecting rooms and family suites plus kid and baby-friendly amenities are perfect for accommodating families. Families, friends, singles and couples will enjoy Unlimited-Fun(R) privileges with a variety of amenities and activities throughout the resort including limitless access to dining at four reservation-free restaurants and national and international alcoholic and non-alcoholic beverages at three bars and lounges. 24-hour dining options allow guests to enjoy late night bites at the Seaside Grill. Take part in land and water sports, relax by one of two sparkling pools, indulge in the Spa by Pevonia(R), or bask in the sun on the largest beachfront of any resort in Cozumel. The kids can have a blast at the Explorer's Club, a fully supervised club with Red Cross certified staff for ages 3-12, while participating in various activities and programs. As a bonus, explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Dive into the deep at world-renowned dive sites with the help of the fullservice, on-site dive operator. A fun-filled getaway in the perfect island destination can be found at Sunscape Sabor Cozumel. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Paid wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Snorkeling
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
Spanish
3,528Reviews608Q+A100Room tips
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Popular mentions
swcclark wrote a review Feb 2021
Aruba7 contributions
We took our family of 5 to sunscape resort for the first time. We had a really good experience, everyone was so friendly and accommodating. All the staff were very welcoming & a joy to get to know. Our room was very nice & kept clean daily, they stocked our fridge daily as well. We really enjoyed the entertainment throughout the day & the evening shows were always a joy to watch. We are planning to return again soon.
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Date of stay: February 2021Trip type: Traveled with family
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chrissycr wrote a review Feb 2021
18 contributions9 helpful votes
This was my 4th time staying at the sunscape sabor. Even with all the changes due to covid we had a fabulous time. The staff was AMAZING! They were so friendly and helpful. Sandra was awesome! She helped us pull of a last minute birthday celebration. She went above and beyond for us. Brit and Leo with the entertainment staff we great as well! Loved our time there.
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Date of stay: February 2021Trip type: Traveled with family
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Risa wrote a review Feb 2021
2 contributions
My husband and I joined his family for some much needed sunshine. Cozumel was a new experience for us and we both loved it! The entertainment staff was amazing! Leo, Brith, Sandra and Jonny were personable, fun and encouraged people to participate without being pushy. They even came when we were leaving to wish us well and say see you later. They really made the resort have a family feel. Also, Wilbert was a great bartender. The food was good, staff were great about answering questions and the beach and views were awesome. I was apprehensive traveling because of Covid but didn’t need to be. They were taking all the right steps to keep us safe. We would definitely return!
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Date of stay: February 2021Trip type: Traveled with family
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Greg M wrote a review Feb 2021
Sterling, Illinois1 contribution
The Good, The Bad and The Ugly. I very seldom write reviews, but I do look at them when buying or traveling. We have traveled some and know that every resort has its pluses and minuses. We are not picky people. We paid full price for this vacation and expected full amenities. Nowhere on their website do they say COVID is causing issues. The Good: It was below zero at home and in the 80’s so the weather was beautiful. The resort was clean even though it was under a lot of construction. The general flavor of the food was good, and the staff was in general very pleasant. Irving at the front desk was amazing, he remembered my name and did what he said he would. No reservations needed at any restaurant, but the resort was not very full. We got a couple’s message at the Spa and it was very good. The Bad: the construction started at 7:00 am and was hammers, chainsaw and drills right next to our building (we upgraded to ocean view and the view was awesome). Of the four restaurants there was usually only 2 open and the one was never open. The menu was the same all week and NO BUFFET. Yeah, I know, no buffet at a Mexican all inclusive????? They said it was COVID (which we heard that excuse a lot) After talking with other visitors of other resorts we found out that their buffets were open and amazing with the only change being the staff filled your plate for you. The resort was about 20% full and they only had the one bar open by the pool. Now and then a waiter would come onto the beach and get drinks for us. The beach bar was never open. The Ugly: The tub/shower was gross and leaked out onto the floor. The shower doors paint was peeling off in chunks and the floor drains cap was never fastened. All of this with the super high tub sides made this bathroom less than desirable. The maid (even with tipping) never replaced the soap and was very restrictive on toilet paper. I helped myself to the maid’s cart when I needed supplies, but I shouldn’t have had to. The food menu was very limited (I know I mentioned this under The Bad but it deserves being mentioned twice). We had one person out of our group of three couples ask for a meeting with the resort manager. We simply wanted to see if we could upgrade to the restaurants at the Secrets which connected to our resort. We were willing to pay more to do so. They said she could meet with the manager but a food service assistant manager met with her and offered he one breakfast and one dinner upgrade to Secrets but said we could not pay for an upgrade and they could not give us anything more. We kept hearing how COVID was the issue. I believe the ugliest issue was that the management did not care. They were under construction, low on tourists and we were going to get what we get and like it. I would highly recommend staying as far away from this resort as possible unless you can get a killer deal and I mean killer….like $350/person for 7 nights including airfare.
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Date of stay: February 2021
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Flavio E Ana M wrote a review Feb 2021
1 contribution
We had a great experience at Sunscape Cozumel. The hotel is very good for family vacation. Quiet and nice as expected. The people who work there are always happy and ready for treat you on the best way they can. We feel very comfortable and safe during this Covid-19 pandemic. Special thanks to the food crew : Eduardo, Rodolfo, Angel, Veridiana, Margarito, Joel (from the bar) , the other who did all mimosas and serve the breakfast buffet. Also thanks to the entertainment group Britty, Eddy and everybody envolved in the nice activities. Sorry I didn’t get all the names but also thanks to the “door” guy at the entrance , the gate crew and specially to the room cleaners and drink stocker. You guys were great and we already missing you. We hope to be back soon . Thank you from rooms 3313, 3314 and 3322 ( The 8 people Brazilian family ).
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Date of stay: February 2021Trip type: Traveled with family
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PRICE RANGE
$119 - $322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sabor cozumel hotel cozumel, wyndham cozumel hotel, cozumel wyndham
FORMERLY KNOWN AS
Sabor Cozumel Resort and Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
218
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Frequently Asked Questions about Sunscape Sabor Cozumel
Which popular attractions are close to Sunscape Sabor Cozumel?
Nearby attractions include Palancar Reef (3.8 miles), Discover Mexico Park Cozumel (5.0 miles), and The Mayan Cacao Company (0.8 miles).
What are some of the property amenities at Sunscape Sabor Cozumel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Sunscape Sabor Cozumel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunscape Sabor Cozumel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sunscape Sabor Cozumel?
Yes, free parking is available to guests.
What are some restaurants close to Sunscape Sabor Cozumel?
Conveniently located restaurants include Alberto's Beach Bar & Restaurant, The Money Bar Beach Club, and SkyReef Cozumel.
Are there opportunities to exercise at Sunscape Sabor Cozumel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Sunscape Sabor Cozumel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Sunscape Sabor Cozumel?
Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (7.9 miles).
Does Sunscape Sabor Cozumel have any great views?
Yes, guests often enjoy the ocean view available here.
Is Sunscape Sabor Cozumel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.